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Lobby CRE

Reviews of Lobby CRE

4.2 (15)
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Lobby CRE Reviews

Showing all 15 reviews
Overall
4.2
Ease of Use
4.0
Customer Service
4.5

About Lobby CRE

Discover Lobby CRE – the all-in-one commercial real estate solution for automating reporting, optimizing cashflow, and accelerating returns. Eliminate manual data collection by centralizing your operational and financial data across the portfolio. Effortlessly visualize, analyze, and report on property performance with business intelligence (BI) tools and make proactive decisions that drive efficiency and optimize cashflow. Drive alpha and maximize returns by generating asset, debt, and equity scenarios. Seamlessly mix and match various scenarios to proactively shape outcomes, ensuring you generate the highest returns for your firm and its investors. Learn more about Lobby CRE

Pros

  • The integration to our existing systems was seamless and the fastest I've ever been a part of. The Dashboards are excellent and the ability to create and tweak them is so easy and intuitive.

  • The implementation was easy and fast. The dashboards are amazing, and we've started to look at some of our data differently thanks to Lobby.

  • Development is fantastic. Product stability and accuracy is very strong.

  • SENSITIVE CONTENT] and [SENSITIVE CONTENT]are amazing to work with, super helpful, responsive, and insightful.

Cons

  • It can be difficult to know what the most recent updated information is in the system. I found myself setting for a recent date and only getting partial or no information.

  • Searching by "MSA" is slightly confusing because the MSA doesn't always correspond with the actual MSA.

  • M unsure what it’s purpose is as this is the first year I’ve needed to use it.

  • The few things I've disliked were already on their developers roadmap and resolved.

Showing Most Helpful

Showing 15 of 15 reviews

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Eddie A. avatar
Eddie A.
VP Of Operations
Real Estate, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 23, 2023

"What a great platform"

Pros: Help with Dashboards for asset management.

Cons: At this point. We are very happy with their follow up and growth of more useful tools.

Vendor Response

By LobbyCRE on August 24, 2023
Thank you for the positive feedback, Eddie!
George S.
Director
Real Estate, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 28, 2023

"An Excellent Way to Monitor your Portfolio"

Overall: Getting far closer to being able to have a "landing page" for each property to keep everyone informed with the properties and keep myself better involved in the monthly financials without a major amount of spreadsheet and data entry work.

Pros: That it's intuitive and that there are people to help directly with the setup so that you can get on board faster. I also very much appreciate that it's generally up to date with what is going on with each property.

Cons: It can be difficult to know what the most recent updated information is in the system. I found myself setting for a recent date and only getting partial or no information. But, if I go back a month, it usually works well. But I can't tell for sure what is available to view and when some data pulls and other data does not, because it's not available, it can be misleading. Also, document storage could be better.

Reasons for Choosing Lobby CRE: LobbyCRE linked directly with the property manager's software, much easier to use and better results in looking at data involved.
Reasons for Switching to Lobby CRE: Because LobbyCRE linked directly with the property manager's software for the most updated information, it was very slightly cheaper and I had been using Statval.
Mary G.
Chief Innovator
Real Estate, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
2.0
Ease of Use
1.0
Features
3.0
Value for Money
1.0
Likelihood to Recommend
1/10
Reviewer Source
Source: Capterra
August 25, 2023

"Not worth it so far"

Overall: Do not recommend.

Pros: Was supposed to be free since I contributed data but wasn't.

Cons: Not easy to use. Data not available in the markets I needed.

Reasons for Switching to Lobby CRE: Because they forced it.

Vendor Response

By LobbyCRE on August 28, 2023
Hi Mary, Thank you for your feedback. As an Income/Expense IQ Benchmark user, please know that our support team (support@lobbycre.com) is always available as a resource if you have any questions or need assistance navigating the platform. All organizations that submit property data towards the Income/Expense IQ Benchmark receive a token. If that is not the case, please contact support@lobbycre.com. The Income/Expense IQ Benchmark program is a collaboration between Lobby CRE, IREM, NAA, and BOMA in which professionals can volunteer to submit property data. To ensure that benchmark data is statistically relevant, there must be a minimum number of submissions for it to be available in the platform. We encourage participants to communicate this with other professionals in their market(s), so there's a better chance of benchmark data being available across MSAs and property types. We hope this helps and we thank you again for your feedback. The Lobby CRE Team
Joseph C.
Financial Analyst
Real Estate, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 17, 2023

"Lobby CRE captures the future of Data Analytics in easy-to-use Dashboards."

Overall: The demo was great. The support has been excellent. The implementation was easy and fast. The dashboards are amazing, and we've started to look at some of our data differently thanks to Lobby.

Pros: The integration to our existing systems was seamless and the fastest I've ever been a part of. The Dashboards are excellent and the ability to create and tweak them is so easy and intuitive.

Cons: I am happy with everything Lobby CRE already does, and my only wish is that it did more. I know there are things coming down the pipeline in development and I am really excited to see what they are and how they further improve Lobby CRE towards making it the one stop place for all our financial needs.

Switched From: Entrata and Microsoft Excel
Reasons for Switching to Lobby CRE: We needed a more modern and technologically advanced program that would allow us to better manage our finances and operations through enhanced data analystics. This handles both aspects very well.

Vendor Response

By LobbyCRE on April 18, 2023
Thank you for your feedback, Joseph!
Noah K.
Acquisitions Associate
Real Estate, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 26, 2023

"Noah K"

Overall: I love this product and the customer service is 5 stars

Pros: The biggest pro regarding Lobby CRE is the ease to oversee our entire portfolio on one dashboard instead of using multiple different excels to calculate the numbers you are looking for. Looking at our portfolio on a macro level then being able to sub portfolio them to our regional managers who can review there particular properties as well for the manager themselves.

Cons: I don't have any cons at this time. Lobby is a CRM that is constantly adding more and more tools.

Joseph H. avatar
Joseph H.
Associate
Real Estate, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 13, 2023

"Excellent Portfolio Management Tool"

Pros: It is very easy to identify all of the core KPIs we need to track across all of our various operating partners. Additionally, being able to reduce significant amounts of time previously spent manually editing spreadsheets has been invaluable as well.

Cons: Like with every product, there has been some delay in some functions being available in addition to it taking longer than expected to roll everything out.

jaymi L.
sr. manager
Real Estate, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Reviewer Source
Source: Capterra
June 7, 2023

"Review"

Pros: It is a helpful tool with ample resources and data.

Cons: It would be helpful if the emails weren't so cluttered visually.

Lauren D.
Senior Consultant
Facilities Services, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 13, 2023

"Good Product but interface is confusing"

Pros: the data is helpful for a variety of projects.

Cons: Searching by "MSA" is slightly confusing because the MSA doesn't always correspond with the actual MSA. it would be easier to search by state and then filter within each state. Also if an MSA isn't available for the property type it shouldn't be listed. Bring back the multifamily stats relating to market and affordable property types.

Yon S.
Asset Management
Real Estate, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
2.0
Ease of Use
1.0
Features
2.0
Likelihood to Recommend
2/10
Reviewer Source
Source: Capterra
May 19, 2023

"Not user friendly and data compatibility is not very accurate. "

Pros: Graphics on the reporting and that you can integrate data onto the portal.

Cons: It is not user friendly, it is slow, customer support is not very responsive and it is a hassle to setup.

Raj T.
CEO
Real Estate, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 20, 2023

"Data"

Overall: It has been good.

Pros: I like the access to data. Looking forward to benchmarking.

Cons: I don't like paying for this service. I would prefer a free version.

Vendor Response

By LobbyCRE on April 27, 2023
Thank you for your feedback, Raj!
Bekka N.
Property Manager
Real Estate, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 17, 2023

"Great tools!"

Pros: I love how user friendly it is and pretty self explanatory

Cons: At this point, I do not have anything that I like least.

Vendor Response

By LobbyCRE on April 18, 2023
Thank you for your feedback, Bekka!
Dana D.
Property Administrator
Real Estate, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 19, 2023

"Great Product"

Pros: This program was remarkably easy to navigate.

Cons: I did not have any cons while using this program

Megan G.
Property Administrative Assistant
Real Estate, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
May 2, 2023

"Unsure "

Pros: Ease of input - help resources - upload speed

Cons: I’m unsure what it’s purpose is as this is the first year I’ve needed to use it

Kim W.
Asset Manager / Principle
Real Estate, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 8, 2023

"Love me some Lobby CRE!"

Overall: Excellent! Onboarding was efficient. Support has been personal and effective! Development is fantastic. Product stability and accuracy is very strong.

Pros: The time it saves me as asset manager! Easily traversing through our portfolio at any level of depth is critical. Before, it took hours to create the reports I needed to be able to have a high level view; and even more hours to wade through all the individual reports. Now, it's a few clicks. I also use Lobby CRE to generate fantastic investor reports. Another huge time saver.

Cons: Lobby CRE is definitely constantly improving! The few things I've disliked were already on their developers roadmap and resolved. When I submit improvement requests they are actually considered. Several requests have already been released. This commitment to improvement is one of the main reasons we chose Lobby CRE. After 30 years of IT experience, I know a good software development shop when I see it!

Reasons for Switching to Lobby CRE: Ridiculously complex onboarding process.
Marie W.
Asset Manager
Real Estate, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 10, 2022

"Love the product, full endorsement!"

Overall: [SENSITIVE CONTENT] and [SENSITIVE CONTENT]are amazing to work with, super helpful, responsive, and insightful!

Pros: The implementation team's support is unparalleled to any product I've used before, [SENSITIVE CONTENT]and [SENSITIVE CONTENT] are truly amazing. They are able to assist every step of the way. My previous experience with new technology is it being rolled out and you figure it out as you go. [SENSITIVE CONTENT] and [SENSITIVE CONTENT] hosted weekly calls, timing based on personal preference, and were readily available for assistance outside of that time allotment. The information was broken up into manageable pieces. Integrates well with Yardi. Tremendous time saver to tracker property performance on one dashboard, as well as easily compile investor reports. Game changer. They are open to feedback, in fact, frequently ask for ways to improve the product. You can actually make requests, see requests made by others, and vote to move up their implementation timeline, by their support team. Wonderful product and people!

Cons: The mapping of the balance sheet was a bit tedious, would be helpful to be able to customize, as you could with the chart of accounts. I would love the ability to compare to underwritings, in addition to the budgets/actuals. Lastly, would love to see Outlook contacts imported in and renewal retention rates/lease expiration/trade out reporting.