--- title: "TaskMaster Pro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TaskMaster Pro Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more." source_url: "https://www.capterra.com/p/194413/TaskMaster-Pro/" page_type: "product" language: "en" --- # TaskMaster Pro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TaskMaster Pro ## What is TaskMaster Pro? The only IDD software built by providers, for providers, TMP is an easy-to-use IDD management software that produces dynamic results for providers. Billing | Staff Scheduling | Dynamic Reporting | Real-time Alerts | Maximize Billable Hours & Minimize Non-Billable Hours | & Much More! Discover TMP: where simplicity meets efficiency in IDD case management. Renowned for ease of use, TMP garners praise from care staff and management, simplifying documentation, mitigating risks, and enhancing communication for seamless task management. Experience intuitive workflows, rigorously tested for real-world functionality, facilitating continuity of care and high-quality service delivery. With flexible enterprise reporting and automated billing, optimize revenue streams and elevate care delivery effortlessly. Experience the future of IDD management with TMP. Reach out today to find out why so many providers trust TMP's continued leadership and innovation in the IDD service community. ## What is TaskMaster Pro used for? [Long Term Care](https://www.capterra.com/long-term-care-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TaskMaster Pro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://taskmasterpro.com&name=TaskMaster Pro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TaskMaster Pro 4.8 (5) VS. [4.4 (1,051)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting Price Contact vendor Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (5) Ease Of Use 4.3 (858) Value For Money 4.8 (4) Value For Money 4.3 (785) Customer Service 5.0 (5) Customer Service 4.4 (762) ## TaskMaster Pro alternatives Highest Rated [4.7 (175)](https://www.capterra.com/p/90493/ECP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) [CareVoyant Home Care](https://www.capterra.com/p/100774/CareVoyant-Home-Care/) [4.0 (45)](https://www.capterra.com/p/100774/CareVoyant-Home-Care/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100774/CareVoyant-Home-Care/) [splose](https://www.capterra.com/p/240945/Splose/) [4.5 (29)](https://www.capterra.com/p/240945/Splose/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/240945/Splose/) [View all alternatives](https://www.capterra.com/p/194413/TaskMaster-Pro/alternatives/) ## FAQs about TaskMaster Pro Overview ### What company size and specific industries is TaskMaster Pro built for? TaskMaster Pro is designed for IDD service providers, especially organizations in the intellectual and developmental disabilities services sector. It is built for service provider companies of any size that need software tailored to managing IDD services and related operations. Features and Usability ### What are the key features of TaskMaster Pro? TaskMaster Pro offers task management, workflow management, and scheduling across appointments, staff, and facilities. It also includes compliance management, role-based permissions, document management, reporting and analytics, alerts and notifications, and integrations such as API, EHR/EMR, and data import/export for connected record handling. Getting Started and Support ### What training and onboarding options does TaskMaster Pro offer? TaskMaster Pro provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs, and documentation provides written reference material for setup and feature review. Getting Started and Support ### What customer support options does TaskMaster Pro offer? TaskMaster Pro provides email/help desk support, a knowledge base, and phone support. These channels give users direct contact options and self-service documentation for common questions. No reviewer feedback about support quality is available in the catalog data, so no claims can be made about response times or helpfulness. ## Features AI summary Based on 156 Long Term Care reviews Capterra reviewers say these are the features buyers value most when choosing long term care software: - **HIPAA Compliant** (**68%** of reviewers rated this feature as critical) - **Patient Records Management** (**64%**) - **Claims Management** (**58%**) TaskMaster Pro supports all three of the top features reviewers consider essential: **HIPAA Compliant**, **Patient Records Management**, and **Claims Management**. Together, these capabilities help providers protect sensitive health information, maintain accurate resident documentation, and handle reimbursement workflows more efficiently, allowing teams to improve compliance, reduce administrative work, and deliver more consistent care. HIPAA Compliant 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Claims Management 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Scheduling 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources User Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Care Plan Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs TaskMaster Pro 105 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Certification Tracking: Maintain personal certifications/qualifications - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard Creation: Creation and customization of dashboards - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation Management: Manage product specific documents in a categorized order - EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Reporting: Generate reports to assess the financial performance of an organization - For Home Care Providers: Specifically for in-home care services - For Long Term Care: Specifically for long term care providers - For Nursing Homes: Specifically for nursing homes - Forms Management: Store, manage and track all forms in a centralized location - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Geriatric Care: Providing medical care for elderly patients - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Incident Management: Manage and track all disruptions and incidents - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Multiple Data Sources: Allows users to manage data from a number of sources - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Care System: System of devices or tools that help perform, test and capture patients' diagnostics in real-time - Policy Management: Create, manage, and track policies and procedures within an organization - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Regulatory Reporting: Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - SMS Messaging: Send messages via SMS - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 4.8 (4) Custom Contact Vendor for Pricing It includes: - Easy-to-Use Documentation System - Comprehensive EHR (Electronic Health Record) - Billing - Revenue Management - Case Management - ISS Program Management (Day Services) - Learning Management System - Custom Training Content - Incident Reporting and Tracking - Real-world Workflows - EVV - Behavioral Support - Dashboards - Staff, Client, and Services Calendar - QA/KPIs/Service Tracking - Pharmacy Interface - Telehealth - Teleservices - Secure Video Conferencing - Secure Email Mailbox - Census - Audit-ready Account Access - Role-based Account Access - Real-time Alerts - State-Specific Documentation Processes - Task Manager Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SF Stephanie F. Registered Nurse Individual & Family Services ### "I love TMP" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2024 The more you use it, the more you love it. I was intimidated at first, but now...I cannot imagine not using it for my daily tasks. Get a good trainer Pros Almost everything that I work on is in TMP. It is very easy to share the information with staff. The MAR and Medical Records as well as SDL's are easy to use and train on. Cons Training library can be cumbersome. Having to renew medication orders one at a time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB Julie B. IDD Waiver Services Consultant Information Services ### "TMP is A Fantastic Resource For IDD Programs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2024 Great! I have been with TMP since they started. I used it as an HCS provider in the past and now I use it to provide QA services for many clients in my consulting business. Pros TMP is super friendly, with great tech support. TMP addresses all facets of the provider's day to day needs for their IDD program to help them stay in compliance and run efficiently. For example: HR employee onboarding, staff training, task scheduling, client admission process, creating objectives and tracking progress, scheduling medical appointments, tracking nursing delegations, creating physician's orders and MARs with pharmacy interface, reports to assist with tracking utilization, tracking other info for cost reports and billing logs and so much more. Cons Would really like them to change the CNA format to match the CNA form the state recommends using- 8584. I would them to improve the process to imput IP objectives. It is a bit cumbersome. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Tina S. Nurse, Management Mental Health Care ### "Nursing/Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 12, 2024 Pros Paperless, the calendar the easy access support you receive from IT when needed. Cons I really don’t have any Complaints, I do wish that it had more Medical content in some of the service delivery log Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AH Andrew H. ISS Program Director Hospital & Health Care ### "One Stop Shop For an IDD Provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2024 My work life has changed for the better. I can actually spend time with clients now! TMP has given me my time back. Pros TMP’s ease of use. It gives me as a provider every tool I need to ensure the best quality care for our individuals. They have amazing customer service and are attuned to current economic and regulatory climate for each state. Cons The entire program has worked amazing and I have no complaints. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BO Bonnie O. ISS program manager Hospital & Health Care ### "Gives me all the tools I need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2024 Great experience. It’s easy to use and is very helpful for communication the company Pros It’s easy to use and gives me all the tools I need for documentation Cons Satisfied with the whole program. I have not found any area that I didn’t like Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.