---
title: "TaskMaster Pro Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TaskMaster Pro Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more."
source_url: "https://www.capterra.com/p/194413/TaskMaster-Pro/"
page_type: "product"
language: "en"
---

# 

 TaskMaster Pro Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TaskMaster Pro

## What is TaskMaster Pro?

The only IDD software built by providers, for providers, TMP is an easy-to-use IDD management software that produces dynamic results for providers. Billing | Staff Scheduling | Dynamic Reporting | Real-time Alerts | Maximize Billable Hours & Minimize Non-Billable Hours | & Much More! Discover TMP: where simplicity meets efficiency in IDD case management. Renowned for ease of use, TMP garners praise from care staff and management, simplifying documentation, mitigating risks, and enhancing communication for seamless task management. Experience intuitive workflows, rigorously tested for real-world functionality, facilitating continuity of care and high-quality service delivery. With flexible enterprise reporting and automated billing, optimize revenue streams and elevate care delivery effortlessly. Experience the future of IDD management with TMP. Reach out today to find out why so many providers trust TMP's continued leadership and innovation in the IDD service community.

## What is TaskMaster Pro used for?

[Long Term Care](https://www.capterra.com/long-term-care-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for TaskMaster Pro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://taskmasterpro.com&name=TaskMaster Pro)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TaskMaster Pro

4.8 (5)

VS.

[4.4 (1,051)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (5)

Ease Of Use

4.3 (858)

Value For Money

4.8 (4)

Value For Money

4.3 (785)

Customer Service

5.0 (5)

Customer Service

4.4 (762)

## TaskMaster Pro alternatives

Highest Rated

[4.7 (175)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/195467/Care-Patron/)

[CareVoyant Home Care](https://www.capterra.com/p/100774/CareVoyant-Home-Care/)

[4.0 (45)](https://www.capterra.com/p/100774/CareVoyant-Home-Care/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/100774/CareVoyant-Home-Care/)

[splose](https://www.capterra.com/p/240945/Splose/)

[4.5 (29)](https://www.capterra.com/p/240945/Splose/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/240945/Splose/)

[View all alternatives](https://www.capterra.com/p/194413/TaskMaster-Pro/alternatives/)

## FAQs about TaskMaster Pro

Overview

### What company size and specific industries is TaskMaster Pro built for?

TaskMaster Pro is designed for IDD service providers, especially organizations in the intellectual and developmental disabilities services sector. It is built for service provider companies of any size that need software tailored to managing IDD services and related operations.

Features and Usability

### What are the key features of TaskMaster Pro?

TaskMaster Pro offers task management, workflow management, and scheduling across appointments, staff, and facilities. It also includes compliance management, role-based permissions, document management, reporting and analytics, alerts and notifications, and integrations such as API, EHR/EMR, and data import/export for connected record handling.

Getting Started and Support

### What training and onboarding options does TaskMaster Pro offer?

TaskMaster Pro provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs, and documentation provides written reference material for setup and feature review.

Getting Started and Support

### What customer support options does TaskMaster Pro offer?

TaskMaster Pro provides email/help desk support, a knowledge base, and phone support. These channels give users direct contact options and self-service documentation for common questions. No reviewer feedback about support quality is available in the catalog data, so no claims can be made about response times or helpfulness.

## Features

AI summary

Based on 156 Long Term Care reviews

Capterra reviewers say these are the features buyers value most when choosing long term care software:

-   **HIPAA Compliant** (**68%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**64%**)
-   **Claims Management** (**58%**)

TaskMaster Pro supports all three of the top features reviewers consider essential: **HIPAA Compliant**, **Patient Records Management**, and **Claims Management**. Together, these capabilities help providers protect sensitive health information, maintain accurate resident documentation, and handle reimbursement workflows more efficiently, allowing teams to improve compliance, reduce administrative work, and deliver more consistent care.

HIPAA Compliant

5.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Records Management

4.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Claims Management

4.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Scheduling

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

User Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Care Plan Management

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

TaskMaster Pro 105 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Access and track notes regarding case activities and updates within case files

Maintain personal certifications/qualifications

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Provides a channel for team members to share AI models, media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Creation and customization of dashboards

Connect to big data sources

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Manage product specific documents in a categorized order

Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Public or private sharing of digital files such as documents, audio/video, images, and more

Generate reports to assess the financial performance of an organization

Specifically for in-home care services

Specifically for long term care providers

Specifically for nursing homes

Store, manage and track all forms in a centralized location

Ensure compliance with the General Data Protection Regulation protocols

Providing medical care for elderly patients

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Manage the care, assistance, or services that take place in patient's home

Manage and track all disruptions and incidents

Manage billing and payments for a healthcare provider

Records of patients' medical history

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Allows users to manage data from a number of sources

Managing and tracking patient health, progress, communication, and treatment plans

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

System of devices or tools that help perform, test and capture patients' diagnostics in real-time

Create, manage, and track policies and procedures within an organization

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Reporting on how each user, task or process has advanced since its initiation

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Ability to record, store, update, and retrieve information

Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Send messages via SMS

Track the amount of money spent on a certain product or with a certain supplier

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Manage, record and track all business exchanges in form of money and its related interactions in the system

Create treatment plans that document interventions and outcomes to track patient progress

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.8 (5)

4.8

Based on 5 reviews

## Pricing

Value for money

4.8 (4)

Custom

Contact Vendor for Pricing

It includes:

-   Easy-to-Use Documentation System
-   Comprehensive EHR (Electronic Health Record)
-   Billing
-   Revenue Management
-   Case Management
-   ISS Program Management (Day Services)
-   Learning Management System
-   Custom Training Content
-   Incident Reporting and Tracking
-   Real-world Workflows
-   EVV
-   Behavioral Support
-   Dashboards
-   Staff, Client, and Services Calendar
-   QA/KPIs/Service Tracking
-   Pharmacy Interface
-   Telehealth
-   Teleservices
-   Secure Video Conferencing
-   Secure Email Mailbox
-   Census
-   Audit-ready Account Access
-   Role-based Account Access
-   Real-time Alerts
-   State-Specific Documentation Processes
-   Task Manager

Value for money

4.8 (4)

4.8

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

4.8

Based on 5 reviews

Filter by rating

5(4)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SF

Stephanie F.

Registered Nurse

Individual & Family Services

### "I love TMP"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2024

The more you use it, the more you love it. I was intimidated at first, but now...I cannot imagine not using it for my daily tasks. Get a good trainer

Pros

Almost everything that I work on is in TMP. It is very easy to share the information with staff. The MAR and Medical Records as well as SDL's are easy to use and train on.

Cons

Training library can be cumbersome. Having to renew medication orders one at a time.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JB

Julie B.

IDD Waiver Services Consultant

Information Services

### "TMP is A Fantastic Resource For IDD Programs"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2024

Great! I have been with TMP since they started. I used it as an HCS provider in the past and now I use it to provide QA services for many clients in my consulting business.

Pros

TMP is super friendly, with great tech support. TMP addresses all facets of the provider's day to day needs for their IDD program to help them stay in compliance and run efficiently. For example: HR employee onboarding, staff training, task scheduling, client admission process, creating objectives and tracking progress, scheduling medical appointments, tracking nursing delegations, creating physician's orders and MARs with pharmacy interface, reports to assist with tracking utilization, tracking other info for cost reports and billing logs and so much more.

Cons

Would really like them to change the CNA format to match the CNA form the state recommends using- 8584. I would them to improve the process to imput IP objectives. It is a bit cumbersome.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TS

Tina S.

Nurse, Management

Mental Health Care

### "Nursing/Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 12, 2024

Pros

Paperless, the calendar the easy access support you receive from IT when needed.

Cons

I really don’t have any Complaints, I do wish that it had more Medical content in some of the service delivery log

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AH

Andrew H.

ISS Program Director

Hospital & Health Care

### "One Stop Shop For an IDD Provider"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2024

My work life has changed for the better. I can actually spend time with clients now! TMP has given me my time back.

Pros

TMP’s ease of use. It gives me as a provider every tool I need to ensure the best quality care for our individuals. They have amazing customer service and are attuned to current economic and regulatory climate for each state.

Cons

The entire program has worked amazing and I have no complaints.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BO

Bonnie O.

ISS program manager

Hospital & Health Care

### "Gives me all the tools I need"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2024

Great experience. It’s easy to use and is very helpful for communication the company

Pros

It’s easy to use and gives me all the tools I need for documentation

Cons

Satisfied with the whole program. I have not found any area that I didn’t like

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

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