# RentSense Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RentSense Software - reviews, pricing plans, popular comparisons to other Predictive Analytics products and more. Source: https://www.capterra.com/p/194517/RentSense/reviews --- # RentSense Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RentSense ## What is RentSense? This innovative tool revolutionises income collection by using advanced algorithms, artificial intelligence, data science and predictive analytics to guide housing and income officers in taking the most effective actions with tenants in or at risk of arrears. It identifies at-risk tenants and assesses arrear levels, and with powerful automated workflows it helps reduce front line officer caseload, and allowing officers more time for meaningful tenant engagement, ultimately improving rent collection processes. Utlising the sector's largest income collection dataset (of around 2 million tenancies) the rent platform also analyses those tenants in long-standing credit and predicts those tenants at risk of falling into debt and automates an SMS that acts as a nudge. This is proven to prevent 25% of tenants from falling into arrears. RentSense is the leading income collection platform for social landlords that addresses current, former and temporary accommodation debt. ## What is RentSense used for? [Predictive Analytics](https://www.capterra.com/predictive-analytics-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RentSense?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mobysoft.com/&name=RentSense) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RentSense 4.8 (19) VS. [4.5 (387)](https://www.capterra.com/p/109731/Minitab-Statistical-Software/reviews/) Starting Price Contact vendor Starting Price $1851 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (19) Ease Of Use 4.2 (2,090) Value For Money 4.5 (18) Value For Money 4.2 (1,486) Customer Service 4.8 (19) Customer Service 4.2 (1,370) ## RentSense alternatives [4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/) Starting price $54.00 Per User, Per Month [4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month [4.6 (601)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Highest Rated [4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/194517/RentSense/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Performance Metrics 4.7 (15) 106.67% of 15 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Process/Workflow Automation 4.2 (14) 100.00% of 14 reviewers that rated this feature as important or highly important Streamlining repetitive tasks and activities through automated and predefined workflows Reporting/Analytics 4.5 (13) 107.69% of 13 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Discovery 3.9 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Discover and connect variety of data sources to the application for analysis AI/Machine Learning 3.9 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Natural Language Processing 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form RentSense 13 features Software program that continuously adjusts its behavior based on observed data Tools for the systematic analysis of various types of data or statistics Assembly of graphs and charts for visualizing and tracking statistics/metrics Discover and connect variety of data sources to the application for analysis Generate reports to assess the financial performance of an organization Used by property managers Centralized accounting record which tracks all financial transactions Process and analyze human language in text or audio form Accept and process online payment transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Streamlining repetitive tasks and activities through automated and predefined workflows Collect payments from tenants via online or offline mode, create recurring schedules and send reminders View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 4.7 (19) 4.7 Based on 19 reviews ## Pricing Value for money 4.5 (18) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.5 (18) 4.5 Based on 18 reviews ## Integrations [ Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[ Microsoft Power Apps](https://www.capterra.com/p/228526/Microsoft-Power-Apps/)[ Salesforce Data Cloud](https://www.capterra.com/p/10013117/Salesforce-Data-Cloud/)[ Aareon](https://www.capterra.com/p/163600/Aareon/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (19) 4.8 Based on 19 reviews ## User reviews Overall rating 4.8 Based on 19 reviews Filter by rating 5(15) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SM Shubash M. Service Manager - Income Services Non-Profit Organization Management ### "Highly reputable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 3, 2025 Excellent, great relationships and exchange of sector-wide knowledge. Staff are very professional and personable. Love working with you guys. Pros Modern and future-proof service and highly reputable Cons Cost of the service is high but glad we can negotiate with colleagues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Debi G. Regional Business Manager Non-Profit Organization Management ### "A valuable tool to reduce risk, manage debt and support residents" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 28, 2025 I have used RentSense in three different role - as a housing officer, a line manager and now as a senior manager. In all three instances, I have found RentSense to be an important tool in helping to manage/reduce risk and to support residents Pros As a senior manager with a large housing association, having RentSense enables me to have a clear over of actions being taken by offers to reduce debt and support residents. It provide me with an overview of trends and allows me and my managers to plan and deliver targeted interventions. Cons My only disappointment with RentSense is that this is not fully linked to our internal systems. This requires officers to complete actions on one and then 'tick' RentSense to confirm the task has been done. This does present a risk that someone could accidentally tick an action but not do the work to support this. I would therefore much prefer it if our systems worked fully together Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RA Roz A. Rent Performance Manager Civic & Social Organization ### "Rent Sense" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 26, 2025 Good easy to use and understand, staff have found it easy to learn. Pros The analytical data and the download reports are very useful Cons It cannot detect cases we have on hold at the moment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Andy N. Landlord Operations Manager Hospital & Health Care ### "Landlord Operations Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 6, 2025 Very positive working relationships and support . - Without rent sense we would not have been able to reduce our arrears to the lowest they have ever been since our records began, Pros Rent sense provides informative and accurate records that enable us to proactively target and prioritise work to help us with our income recovery. But in addition to that we value the industry expertise and support the team offer in helping to develop our teams, their knowledge base and best practice. Cons Every presentation tired to sell the product to me when we already love it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Paul M. Head of Income Collection Real Estate ### "Fantastic software for income collection teams!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2025 I have had a very positive experience with Rentsense over the years. The staff are excellent and always available to discuss ideas or resolve issues in a timely manner, the implementation team and CSM have been really organised, communicated well, and delivered the system and training as per the project plan. Pros RentSense allows the team to work much more efficiently, removing the need to see accounts that require no action, based on our own policies and procedures. The system is very user friendly and I have always found it to be reliable, with very little (if any) downtime. Cons I really struggle to find any negative comments regarding the use of RentSense.. If I had to be super picky I would like to see the software fully integrate with a wider number of Housing Management Systems, allowing users to add case notes directly from RentSense as standard, removing the need to move between systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Darren S. Housing Officer Non-Profit Organization Management ### "Helping me target accounts that need attention" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2025 Positive experience as I feel my time is better spent on accounts where balances are increasing, particularly helpful in busier weeks where not as much time can be afforded to this aspect of my job. RentSense helps me target the correct accounts and is an easy system to navigate. Pros The ability to target those accounts in most need of attention ensuring time is spent wisely. Cons Unable to currently produce letters via Rentsense. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Natalie C. Income Officer Non-Profit Organization Management ### "Great System to Use - Highly Recommend" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 27, 2025 Pros Easy to use, the filter option is ideal for focusing on one specific issue. Cons There is no direct link to Cx when using the Advanced caselist function. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Julie L. Customer Income Manager Non-Profit Organization Management ### "10/10, what would we do without it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2025 Its 10/10 on all levels. The ease of using Rentsense for Officers and Managers, the support and development of the product and the difference it has made to our delivery of account management and collection. Pros Splitting cases that need attention into groups to assist with time management, batch working and clues for investigation. The reporting and analytics are great for Managers and work can be reassigned at times of pressure or absence. The development of the product by Mobysoft is awesome as they predict our needs and sector changes to enable us to move with the times. Cons Nothing really, sometimes its hard to see why some cases are recommended but the helpdesk are very helpful and will investigate and support our query. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Samuel S. Income Officer Real Estate ### "Samuel Spackman - Income Officer " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2025 My overall experience is great, and I would highly recommend it to anybody looking for a new rent/housing management system. Pros The user friendly feel to the system, everything is self explanatory which makes it extremely easy to use. I don't think I could do my job as an income officer without rent sense, the weekly refresh of accounts that need checking makes me feel in control of my patch. Cons In some cases I feel the rules and flagged accounts can be in accurate, particularly with 4 weekly payers flagging up as monthly payers not covering rent, or accounts flagging as not covering monthly rent when the customer is paying the monthly rent + extra for arrears Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ Darren J. Rents Team Leader Non-Profit Organization Management ### "SYHA review of Rent Sense" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 22, 2025 My overall experience is very positive. I believe in this product, my staff (after the initial worry) really like it, and the feedback has been very positive. It has enabled us to reduce caseload so we can tackle and spend more time on complex cases. Pros How it enables my staff to focus on those cases we probably wouldn't see if we did not have rent sense. It really focuses our efforts to prevent arrears and for us to tackle arrears a lot earlier. Cons There's nothing to really dislike about it. However, it does sometimes recommend cases that we don't need to see and occasionally it doesn't recommend cases we would wan to see. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Income Management Officer Hospital & Health Care ### "Excellent System " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2025 Very Good, I am happy with bringing the attention to new rent account for me to act in time. Pros I love it, it tells me the issue that I can look ait it with the specific account Cons When the rent account are in credit and they also on my work tray, i do understand that they are picked up in basis of the rules but they are not in arrears. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Stacey H. Income Management Coordinator Civic & Social Organization ### "Rent Sense Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2025 Overall experience with Rent Sense has been fantastic, as a fairly new customer the benefits are being realised and it has really supported our processes and performance. Pros The platform enables contact with the right customer, at the right time. The reporting suite that runs alongside rent sense to support arrears hotspots and areas that require more attention are brilliant for an overall proactive approach. Cons It would be great to have an 'arrangements' function set up directly and managed in rent sense. When a direct debit returns, it does not show as this in the transaction breakdown. Reasons for choosing RentSense The product had the assisted automation platform that met our requirements and delivered better VFM at the time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Chandani G. Housing Asst Real Estate ### "A great overall system with some great features" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 22, 2025 A great overall system with some great features. Pros RentSense helps me to keep track of my Residents arrears Cons I am unable to log into Rentsense, if I am not using Rentsense in a month. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SE Sonia E. INCOME OFFICER Government Administration ### "Its a must have" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 22, 2025 I find that it has overall reduced the team arrears since we have started using it. Pros It brings to our attention cases that wouldnt be looked at otherwise. Cons the cases that are in credit and dont need action- time waste Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HJ Hayley J. Housing Officer Real Estate ### "User friendly, efficient system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2024 Love using the system, Mobysoft always updating the system to evolve it with needs Pros Easy to manage cases, lists etc, system gets regular updates which keeps it looking fresh and up to date Cons Nothing at all, the system is fantastic! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2024 Hi Hayley, Thank you for sharing your experience with RentSense! We’re happy to hear that you found value in our solution. Your feedback means a lot to us. AH Abi H. Rents Team Leader Real Estate ### "Excellent Service and Product! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2024 excellent! rentsense product is very easy to use and the support is excellent Pros ease of use, Mobysoft is very engaging and always available and helpful Cons Nothing really, it can be difficult sometimes to know why cse is showing under which rule however we haev some training coming up around this. Alternatives considered [Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/) Reasons for choosing RentSense other product was inferior and missed cases which should have been raised for contact Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2024 Hi Abi, Thank you for sharing your experience with RentSense! We’re happy to hear that you found value in our solution. We also appreciate your feedback, as it highlights both what we’re doing well and what we can improve. We take feedback seriously, and we’re committed to improving our solution to provide a better experience. LC Leanne C. Housing service advisor Non-Profit Organization Management ### "Rent Sense Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2024 I find Rent Sense very easy to use and great for managing my weekly work load Pros It helps me manage my work load and give clear reasons as to why i need to look at that case. It is also very helping for looking at former rent account and managing these. Mobysoft are very good at responding to any queries Cons when competing or holding a case it doesn't take me back to where i was in my list so i have to go back and scroll to where i was before Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2024 Hi Leanne, Thank you for sharing your experience with RentSense! We’re happy to hear that you found value in our solution. We also appreciate your feedback, as it highlights both what we’re doing well and what we can improve. We take feedback seriously, and we’re committed to improving our solution to provide a better experience. RL Rebecca L. Housing Service Advisor Non-Profit Organization Management ### "RentSense Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2024 A great overall system with some great features. Pros Very easy to navigate and the communication feature is a great feature. The information presented is detailed and information about projections etc. Cons Some things appear in my weekly list that aren't necessary. I find it doesn't effectively pull information from other systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2024 Hi Rebecca, Thank you for sharing your experience with RentSense! We’re happy to hear that you found value in our solution. We also appreciate your feedback, as it highlights both what we’re doing well and what we can improve. We take feedback seriously, and we’re committed to improving our solution to provide a better experience. RA Ron A. Housing Officer Non-Profit Organization Management ### "Rentsense Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 6, 2024 Am very happy with Rentsense, as stated easy to use, easy to contact tenants, manage caseload and the technical support is also very good..... speedy and thorough Pros Easy to use, very clear. Ability to contact tenants direct from Rentsense makes contact easy, on hold function helps manage workload Cons Technical glitches, not very often but annoying when they happen Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2024 Hi Ron, Thank you for sharing your experience with RentSense! We’re happy to hear that you found our solution valuable. We also appreciate your feedback, as it highlights both what we’re doing well and what we can improve. We take feedback seriously, and we’re committed to improving our solution to provide a better experience. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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