# Gensolve Practice Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Gensolve Practice Manager Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/194519/Gensolve-Practice-Manager --- # Gensolve Practice Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gensolve Practice Manager ## What is Gensolve Practice Manager? Cloud-hosted practice management software for online bookings, inventory management, integrated accounting and detailed clinical notes ## What is Gensolve Practice Manager used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)[Podiatry](https://www.capterra.com/podiatry-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 90% Neutral 10% Negative 0% Starting price $50 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gensolve Practice Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gensolve.com/&name=Gensolve Practice Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gensolve Practice Manager 4.5 (20) VS. [4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $19 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (20) Ease Of Use 4.5 (204) Value For Money 4.1 (20) Value For Money 4.4 (187) Customer Service 4.5 (19) Customer Service 4.6 (189) ## Gensolve Practice Manager alternatives Highest Rated [4.8 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.6 (89)](https://www.capterra.com/p/190479/Nookal/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Availability Indicator Indication whether a resource is available or protected from allocation Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Billing & Invoicing Create, manage, and send invoices or bills to customers Claims Management Process of submitting and following up on claims with insurance companies Client Database Electronic storage of stakeholder contact information Gensolve Practice Manager 29 features Manage various aspects of appointments including booking, rescheduling, canceling Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Process of submitting and following up on claims with insurance companies Electronic storage of stakeholder contact information Customize contracts and forms to collect specific information Store and organize documents in a centralized system Create and send email blasts/campaigns Create and securely store digital patient records Store, manage and track all forms in a centralized location Checking eligibility of patients for different insurance claims Track and manage inventory levels to maintain proper supply Manage billing and payments for a healthcare provider Notifications via mobile devices Manage and support multiple locations Supports practices with multiple healthcare professionals Book meetings and appointments through a website or digital platform Patients can register for appointments in advance online Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Send messages via SMS Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. Features 3.8 (20) 3.8 Based on 20 reviews ## Pricing Value for money 4.1 (20) Basic $50.00 Flat Rate,Per Month Value for money 4.1 (20) 4.1 Based on 20 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (19) 4.5 Based on 19 reviews ## User reviews Overall rating 4.5 Based on 20 reviews Filter by rating 5(12) 4(6) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent SM Simon M. BUsiness Controller Health, Wellness and Fitness ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 19, 2020 Pros Logical, easy to use, cloud based so can access anywhere (one package that includes accounting and CRM) Cons Can be slow getting some information for reports (downloads to excel etc) Reasons for choosing Gensolve Practice Manager It was better value fro money and New Zealand based Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Bonny B. Receptionist Health, Wellness and Fitness ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 17, 2020 Pros easy to read - diary is set out well so understand where our clients are Cons to many areas to gensolve - not simple enough Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Broderick L. Practice Manager Health, Wellness and Fitness ### "Physiotherapy Practice Management System: Gensolve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2020 Excellent and robust system. Pros It has both online and offline interfaces which many others don't offer. It also includes in the diary, one glance visual references for each entry that serves as reminders for task completion - this is surprising a rare feature amongst these management systems. The billing is also fair as it is based on active practitioners rather than installation, which means we can have infinite workstations, and just pay by active user. Cons The user interface remains aesthetically outdated, but does not encroach on its function. Having to cater to many different practices and their unique processes, there are a lot of unused features and data that do clog up the system if you are not making use of them. Also this requires a fairly sturdy internet connection - which is more a con on NBN than this program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NG Nadine G. Podiatrist/owner Hospital & Health Care ### "Gensolve Practice Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2020 Pros Easy and straight forward to use. Good online support team who are quick at finding you a solution. Gensolve had more to offer as an practice management system compated to others, suited my practice needs and worked well with other systems (ACC and Physitrack) Cons Nothing much, lots still to learn and explore. Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reasons for choosing Gensolve Practice Manager Cliniko was too simple and non-specific to podiatry. Gensolve was adaptable to more complex. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jasmine H. Practice Principal and Physiotherapist Health, Wellness and Fitness ### "Sophisticated" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 14, 2020 We are able to work across 3 locations, 23 staff seamlessly. Pros This program is really sophisticated. There are a lot of functions. It took us some time to work them all out, but once we know, the program is really great. Great reports. Cons It could be more user friendly, as well as progressive. There are a few things we have wanted to do, but is not possible Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jennee C. Finance Manager Health, Wellness and Fitness ### "Gensolve for a Physiotherapy practice." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2020 I have definitely recommended this software not just because it is extremely user friendly and easy to introduce to new staff but more importantly to us is the first rate support from the help desk crew. They are quick to respond and always have an answer/fix when something goes amiss. Pros The diversity of reports available and ease of set up from an administrative perspective. Great appointment book set ups. Cons While there are great reports available it would be good to be able to customize some reports to our particular needs. Very small criticism as this really is a great product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WT Wendy T. Receptionist Health, Wellness and Fitness ### " Gensolve Practice Manager Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2020 Not really applicable to my role. Pros It's one of the best business software I have used in my 30+ years of working life. It's easy to understand, logically set out, clear to look at. Cons I do have a couple of things I would like to be able to do. I need to submit some jobs/tickets but I simply don't have time currently. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ND Nadine D. Director Mental Health Care ### "Helped us improve productivity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2020 Overall, we found this product easy to use and it has greatly helped to improve our productivity and get closer to having a paperless office. Pros Easy to invoice and do bulk invoicing Able to process medicare rebates on Gensolve rather than Hicaps machine Auto-populate templates in great and uploading new templates is easy Help desk service is good as they send us clear steps to troubleshoot when we have issues Good to have all client related info in 1 client record, eg appts, attended, client notes uploaded to record, events uploaded to client record, payments etc. It's good that we can hide client names on the appt book if we need to at reception Cons It would be easier if we can press enter on the keyboard when trying to select a function eg when searching for an invoice instead of pressing Get data, just to press enter key. Good if we can have a copy and past function on the appt book for clinician appts, eg copy and past multiple admin spots or supervision time or annual leave. Need to be able to be compatible with Onenote to be able to have Onenote templates Would like more report functions/features eg having GP addresses included in the Client Referrer Details report, having a billable hours report for clinicians that included only "psychologist appt" data not "cliniciam appt", (non-billable data). Would be great if there is an alert that comes up when booking in a client who has fees owing. It would be good if Gensolve can increase the size of files that we can upload Reasons for choosing Gensolve Practice Manager We spoke to other businesses that used it and heard good feedback and we liked many of the features. Costs were reasonable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Andy H. Director Hospital & Health Care ### "A comprehensive system that changes as it grows." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 10, 2020 Gensolve have done very well to keep their product up-to-date with changes in the physiotherapy industry, and their support team are very helpful and interactive. The software is very comprehensive, which also means it is multi-layered, and this sometimes makes it a little opaque. The help desk is very approachable and are very forward in finding solutions, however, so that mitigates what might otherwise be problems with the system. Pros Densolve supllies a comprehensive experience to users. There's not much this software doesn't do for you. Cons It's very complex, which means it's probably designed by the people who understand how it works, rather than from a user-friendly point of view. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PT Patricia T. Practice Manager Hospital & Health Care ### "GPM Vs PPMP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2020 Our previous practice Management program was PPMP - Gensolve is so much more advanced and easy to use and the "Help Desk" Support is amazing. Pros Ease of use. Everything quite logical and easy to access and use Cons I find the accounting side of things a little confusing and cumbersome Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/194519/Gensolve-Practice-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)