# Oracle Energy and Water Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Oracle Energy and Water Software - reviews, pricing plans, popular comparisons to other Fixed Asset Management products and more.

Source: https://www.capterra.com/p/194561/Oracle-Utilities

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# 

 Oracle Energy and Water Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Oracle Energy and Water

## What is Oracle Energy and Water?

Serve all your customers with an integrated platform from meter to customer. Available on premises and in the cloud, our market-leading utility billing and customer care solutions help you deliver service excellence, reduce cost-to-serve, and prepare for change. We help electric, gas, and water utilities adapt to continued industry transformation with flexible, modular solutions that support every aspect of the customer lifecycle.

## What is Oracle Energy and Water used for?

[IoT](https://www.capterra.com/iot-software/)[Energy Management](https://www.capterra.com/energy-management-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Oracle Energy and Water

4.7 (6)

VS.

[4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/)

Starting Price

$1000

per user, per month

Starting Price

$1295

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (6)

Ease Of Use

4.2 (1)

Value For Money

4.3 (6)

Value For Money

4.3 (1)

Customer Service

4.7 (6)

Customer Service

4.5 (1)

## Oracle Energy and Water alternatives

[4.7 (15)](https://www.capterra.com/p/154122/Capricorn/reviews/)

Starting price

$20000.00

Per User, Per Month

[4.7 (54)](https://www.capterra.com/p/127462/MuniBilling/reviews/)

Starting price

$1200.00

Per User, Per Month

Highest Rated

[5.0 (8)](https://www.capterra.com/p/20920/UtilityTrakR/reviews/)

Starting price

$1.00

Per User, Per Month

[SMART360](https://www.capterra.com/p/220105/Bynry/)

[5.0 (1)](https://www.capterra.com/p/220105/Bynry/#reviews)

Starting price

$1.39

Per User, Per Month

[Learn More](https://www.capterra.com/p/220105/Bynry/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Asset Lifecycle Management

Manage assets throughout their lifecycle to optimize profit

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Billing Rate Management

Setting up the amount/charge for per hour of work by a company or professional

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Customer Management

Store and organize information about customers and previous interactions

Oracle Energy and Water 29 features

Manage assets throughout their lifecycle to optimize profit

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Store and organize information about customers and previous interactions

Ability to handle large datasets

Graphical representation of data

Forecast customer demand using historical insights and simulations

Maintenance and upkeep of physical and/or virtual devices

Manage procedures that ensure organizational equipment remains in working condition

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Utility billing for electricity

Utility billing for natural gas

Utility billing for water

Form predictions based on past and present data/trends

Store, clean, and/or analyze customer usage data collected by metering systems

Integrated or built-in billing calculated by customer usage levels of a product/service

Process billing for a product/service with a fixed monthly charge

Accept and process online payment transactions

Charge fees or cut off service due to late/missing customer payments

Track/optimize rates in relation to usage

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Creating, assign, and track jobs and/or tasks for work orders

A set of processes to optimize the productivity of its employees

Get Advice

We can help you find the software with the features you need.

Features

4.5 (6)

4.5

Based on 6 reviews

## Pricing

Value for money

4.3 (6)

Basic

$1,000

Value for money

4.3 (6)

4.3

Based on 6 reviews

## Integrations

[

Oracle Service](https://www.capterra.com/p/227033/Oracle-Service/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (6)

4.7

Based on 6 reviews

## User reviews

Overall rating

4.7

Based on 6 reviews

Filter by rating

5(4)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SI

Sadia I.

Oracle Consultant

Computer Software

### "Best choice for optimizing business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 26, 2021

Pros

This software covers almost every aspect of the utility industry. I like how well developed it is both from business and from the backend you cannot simply disturb the working of those algos. It's highly flexible yet flexible enough to generate great revenue.

Cons

As an implementer I did not enjoy the UI. Its so plain.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jeffrey A C.

President and CEO

Accounting

### "Great Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2019

Pros

Oracle Utilities is a great too that benefits me and my fellow co-workers in get our jibs done in many ways!

Cons

Love Utilities and all the things that can be done in my job. The same thing is that employers being cheap causes issue more than Orcale over all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Daniel P.

Consultor ADF

### "Oracle Utilities, expert in tasks."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 19, 2018

Pros

Oracle provides a tool to make a detailed tracking of the suppliers and assign them the tasks they need within the platform. The division of rorles is great, fluency and a first level interface, I recommend it.

Cons

It is not very intuitive, the first time I use the tool, I spend a lot of time collecting information to perform the operations. You have no guided experience

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jennifer A.

Property Manager

Real Estate

### "We use oracle for all of our vendor tasks. It's easy to track updates on the job, and progress."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2018

This product is very useful because you can manage all of your tasks in one location. It makes task management very efficient which saves your company money.

Pros

Oracel makes it easy to track exactly where our vendor jobs are at. With multiple properties that we manage, this system makes it easy for a local property manager to insert a task that needs to be completed. Then our Team that handles the vendors receives the task, and selects the vendor, and updates the task to complete the job. When you have a lot of properties, this program makes it very easy to keep track of what is going on and at what property. I know this is how we use our system, but there are so many more applications for oracle. It's a great way to streamline all tasks and aspects of your business into one program. We need this program because of the number of tasks that are put in daily, and when you have a lot of properties, you need a program that can streamline every task. You can even send messages for clarification on tasks from employees in case your not understanding exactly what it is that needs to be completed.

Cons

I wish they had a training program tailored to your specific application of the program. Anytime we get a new employee, we have to have someone train them on oracle. If they had a video for us to give our employees that would make things a little bit easier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GA

Gerardo Alexander F.

Account manager

### "Perfect software for keeping product order records. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 1, 2018

Pros

If you own a company you can use Oracle for almost everything. Pricing, booking, generating invoices, keep product records, etc.

Cons

You'll need special training to get familiar with a great amount of options it has. You will also need a computer with a good processor and a good amount of memory

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Julie T.

Progammer

Utilities

### "Great for Billing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 6, 2016

Easy to use for non-programmers to do configuration. As an end-user--- may need more training to see what you're looking for.

Pros

Great billing system for utility company.

Cons

Takes training for end user

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)