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TeamViewer is available in almost all countries, in over 30 languages.

Product Details

TeamViewer's multi-faceted functionality makes it the ideal all-in-one business collaboration solution for working on joint projects remotely, whether you are working from home or cooperating with colleagues elsewhere. In addition to the online conferencing features, allowing you to jump on video calls with ease, you can use TeamViewer Chat to discuss important topics on the fly, without having to sift through complex email threads.

Contact Details

TeamViewer

http://www.monitis.com/

Founded in 2006

Located in Armenia

No Media

Starting Price

  • Not provided by vendor

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours

TeamViewer Features

Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

TeamViewer Reviews

Showing 5 of 5776 reviews
Overall
4.6/5
Ease of Use
4.6/5
Customer Service
4.3/5
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Sadaf G.
Sustainability Analyst
Construction, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 26, 2019

“One of the better tools for remote support”

OverallTeamViewer has helped my team work remotely and had added immense value to our work performance since it was almost unheard of to access a computer from home or site. Now it is indeed possible, all thanks to the remote access capability offered by TeamViewer. At a competitive price which is quite affordable for a medium-sized organization, I love the whole idea of using TeamViewer as I can easily access my files, emails, documents from my work PC, especially when I am at site and urgently need to present something to the Client; it has truly been a help during the most critical of times. As a Consultant who needs to be on site more often than not, it has been a reliable partner to locate my files, documents, diagnose software issues if any, conduct an online meeting and collaborate on tasks as well. I have previously tried a competitor and needless to say, I consider TeamViewer to be the polished one of the lot, with negligible bugs and issues with running the software. Highly recommended tool especially for consultants and businesses.
ProsTeamViewer is a revolutionary remote access software that has been our go-to for more than a year. It allows the user to run and work on a computer located elsewhere as if it were right in front the whole time. The application can be used to establish this connection between these two (or more) devices, and every change performed on the local desktop can be updated on the same file in the remote machine seamlessly. This aspect of TeamViewer provides unmatched support especially when you are travelling and need access to your work system immediately. The only catch is that the remote machine should have a working internet connection and must be switched on. Here are a few pointers on how TeamViewer is perfect when compared to its counterparts in the market- - It allows highly organized remote management and is reliable in its approach and functionality. - Can be used to securely access several computers and can connect remotely with colleagues, also useful when connecting to external screens especially for presentations and such team collaboration. - Also available as an app for iPad/tablet: very convenient to use on the go. - Comprises of an easy to use interface; suitable for personal and corporate use. For personal use, TeamViewer is free (unlimited use!) whereas, enterprises and businesses need to have a subscription when using it commercially.
ConsFree version users do have restrictions in use wherein they will be unable to try out all features of TeamViewer. This can be a deterrent to actually buying the whole package, considering the need to try out all features before taking the plunge of investing in it. Other than that, there is actually no negative aspect of using this software and I am quite pleased with it.
Reviewer Source 
Source: Capterra
March 26, 2019
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Luis Daniel R.
Lead Application Developer
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 23, 2019

“An essential asset for your team”

OverallFor me, personally it's the best app to connect remotely available in the market. Anydesk is a good second.
ProsYou'll be able to utilize this software to remotely connect to either assist your clients, manage your sytstems remotely, connect to a server, transfer files or execute commands from anywhere in the world. You can bookmark all your connections and manage them in groups and view the status of the machines from a simple side window.
ConsThe license can be a little expensive and sometimes the software may lag if the client you're connecting too is outdated. You need to look up the licenses because even the cheapest one, unless you buy a volume license, you need to be specific on how many people will be using the license and only one can use it at the time.
Reviewer Source 
Source: Capterra
December 23, 2019
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Jeheen Mahmood Z.
Senior Data Analyst
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 31, 2020

“One of the most popular remote access tool, and for good reasons”

OverallI used it regarly with my to set up the systems for my remote coworkers. I even used it to provide support to my clients.
ProsThis tool is robust, and very few people I worked with that didnt know about the functionalities it offers. The UI/UX was rather bad and outdated. But they have updated that a couple of years ago and the new UI is very sleek with material design. I really liked the contact book funtion and unsupervised access option. It saves a lot of time and sync issue once the password protected access is set up. Instead of waiting for another person on the other end to approve the access, the user can take over the remote computer any time. The file sharing option is pretty neat too. It can safely and securely send large files to the other computer to the designated location. Of course there are plenty of other dedicated file sharing options out there. But it gives you a certain ease of use when you can simply send them using the same remote access app you are using. They even support a chat and media sharing option. Its like having skype, dropbox and google remote access all merged into one. Of course those are all top notch in what they do, but it does a some of the same things and gets the job done.
ConsThe media controlling interface is very small and the functions are not clear. Especially the system sounds can make it rather annoying while using the remote computer. Also, it is pretty unstable when the network is weak.
Reviewer Source 
Source: Capterra
January 31, 2020
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Alison W.
PowerSchool Administrator
51-200 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
November 16, 2017

“Team Viewer works as a screen sharing program for institutions but is tricky to navigate for users.”

OverallFor within an organization, the product is great for screen sharing, but outside it is just clunky.
ProsI like that Team Viewer has free and paid options for users versus enterprise, it ensures that you have a quality product, but does not then price-gouge the occasional user. Team Viewer is a great alternative for screen sharing when you are able to have the time to figure out the tools, or have an IT Staff who are able to set it up for you and then train you for a simple navigation. I have had good success with companies contacting me through Team Viewer, but never in the other direction.
ConsThere are several things I did not like about Team Viewer. First, Team Viewer is very clunky to use. In terms of just setting up an account, there were steps that we (me and IT) did online and on the application, which also duplicated themselves. There were authorizations that seemed unnecessary. After downloading, the launched application still had to "okay" the computer, with further steps authorizing the machine through email, which were already done as part of setup. We acquired Team Viewer to share a work machine and a personal machine, with the personal account being the initiating account on the work machine, and the work account being the recipient. Due to, as Support said, too many similar characters in the two emails, they were flagged as being from the same organization even though the domains were completely different. Even with support, the issue was not resolvable. The screen sharing is extremely slow on a fairly open (no one was working) 300 mg pipe, which flies for everything else. In the end, we decided it was easier to work with two work machines for what we were trying to do, acquired a few external HDs and just used Remote Desktop. I have had success with other companies contacting me through Team Viewer, but have never been able to initiate back to them. Again, despite supports help, it is like my account is "flagged" to always be from organization to organization with little hope of resolution.
Reviewer Source 
Source: Capterra
November 16, 2017
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Julian X.
IT Administrator
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 8, 2019

“Best remote support software ever”

OverallI am very happy to use Teamviewer as my way to go software for remote control and support software. Definitely suggested.
ProsTeamviewer is one of those products I started using since their early releases and since then It was love at first sight. Thanks to its ease of use and their way to provide a Host control software, it made my life extremely easier as IT Administrator to support my teammates wherever I was, wherever they were, around the world. Also, as Teamviewer provides a Free for Non-Commercial use, I like to use it at home too, to support my family with their daily struggles, when they need some support.
ConsIt's really difficult to mention some negative points in such an amazing software, which made the VNC world definitely easier to use.
Reviewer Source 
Source: Capterra
December 8, 2019