--- title: "TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TeamViewer ONE the right Remote Support solution for you? Explore 11639 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/194565/TeamViewer/reviews/" page_type: "reviews" language: "en" --- TeamViewer ONE 4.6 (11639) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of TeamViewer ONE Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews LB Lucas B IT Service Desk AnalystFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor support, and session recording add a lot of practical value.“ March 16, 2026 BA Blake A It TechnicianRetail, 201 - 500 employeesUsed the software for: 1-2 years. “It's expensive for what you get and the licensing model feels designed to squeeze as much as possible out of you with tiers that don't map cleanly to actual use cases.“ June 9, 2026 jF joanne F advisorFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “allows me to access my work devices in the office from home and remotely securely and instantly , this is an invaluable tool when working from home or when an urgent matter arises“ April 13, 2026 BA Blake A It TechnicianRetail, 201 - 500 employeesUsed the software for: 1-2 years. “It's one of those products that coasted on name recognition for years while competitors caught up and passed it, and the pricing hasn't kept pace with that reality. If you're a small nonprofit or a lean IT team trying to be responsible with budget, I'd strongly recommend looking elsewhere before committing to this one.“ June 9, 2026 LB Lucas B IT Service Desk AnalystFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems without any complicated setup.“ March 16, 2026 GB Gunther B Managing directorBroadcast Media, 2 - 10 employeesUsed the software for: More than 2 years. “The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt to connect to the remote site, often I click twice or three times before something happens. “ December 2, 2025 CT Cameron T IT Service Desk AnalystFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it is easily the most comprehensive and impressive system I have used in end user support.“ February 25, 2026 MM Mohammed M Project managerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes it lacks the connectivity of network from both sharing and hosting person due to the speed and lagging concerns.“ July 22, 2026 ## Showing most helpful reviews Showing 1-25 of 11639 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Muiz A. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Team view good access " August 5, 2026 5.0 I love teamviewer it help me in a lot of situations and helped solve a lot of problem by getting in another person computer with there access Pros TeamViewer is great especially when you got problem with your computer and need an IT to work on it for you Cons Hard to get on when you don’t understand how it work, but if you read the manual you will get to like it Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) TeamViewer seems better and easy to use. Review Source Response from TeamViewer August 18, 2026 Hello Muniz, Thank you for your review. We're delighted to hear that TeamViewer has helped you in many situations and made it easier to receive support when you needed assistance with your computer. We also appreciate your feedback about the learning curve for new users. It's great to hear that taking the time to explore the available guidance helped you become more comfortable with the solution. Thank you for sharing your experience with us. Best regards, Valeria/TeamViewer AM Anna M. Sales and Marketing Manager Staffing and Recruiting Used the software for: 1-2 years ### "TeamViewer ONE Has Friendly Features that Make Our Work Easier" August 9, 2026 5.0 My overall experience with TeamViewer ONE is wonderful. I like the powerful features of TeamViewer ONE. Pros Setting up TeamViewer ONE is an easy and straightfoward task. I also like the dependable customer support team of TeamViewer ONE. Cons I do not have any dislikes concerning TeamViewer ONE. TeamViewer ONE has been an impressive and reliable tool. Review Source Response from TeamViewer August 19, 2026 Hello Anna, Thank you for your review. We're delighted to hear that setting up TeamViewer ONE was straightforward and that our customer support team has provided a dependable experience. It's especially rewarding to know that the platform's features are meeting your expectations and that TeamViewer ONE has proven to be a reliable solution for your needs. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you for sharing your wonderful experience with us. Best regards, Valeria/TeamViewer RW Rich W. Executive Director of IT Computer Hardware Used the software for: 2+ years ### "Decent product, but it has Flaws" August 14, 2026 3.0 Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases. The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version. Net-net: solid, trusted tool, but not the cheapest or smoothest onboarding experience. Pros TeamViewer ONE's main appeal is that it bundles remote support, endpoint/patch management, and digital employee experience (DEX) monitoring into a single platform instead of stitching together separate tools. Beyond reliable, secure remote access and screen sharing, it proactively flags and often auto-resolves device issues (like low disk space) before they turn into tickets, and it layers in AI-generated session summaries and integrations with existing ITSM/security tools — so for an environment like mine, managing multiple client workstations, it's less about one-off remote sessions and more about catching problems early across the whole fleet. Cons My biggest complaints are around cost and licensing. I will call it expensive, with restrictive free plans and a frustrating cancellation process. There's also a learning curve for new users, occasional connectivity issues tied to internet quality, and some frustration with version compatibility and false commercial use detection flagging the free version. Review Source Response from TeamViewer August 19, 2026 Hello Rich, Thank you for your detailed review. We're delighted to hear that TeamViewer ONE helps you manage remote support, patch management, endpoint management, and DEX monitoring from a single platform, delivering value in your day-to-day operations. We also appreciate your feedback regarding pricing, onboarding, connectivity, version compatibility, and commercial use detection. To help new users get started more quickly, we invite you to explore our user guides: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ For the best possible experience, we recommend ensuring that both devices involved in a session are running the latest version of TeamViewer. If you'd like to learn more about commercial use detection, please visit: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ Thank you for sharing your experience. Best regards, Valeria/TeamViewer BA Blake A. It Technician Retail Used the software for: 1-2 years ### "Overpriced and underwhelming — there are better options now" June 9, 2026 2.0 We moved away from TeamViewer and honestly don't miss it. The cost to value ratio just wasn't there compared to other tools we evaluated. It's one of those products that coasted on name recognition for years while competitors caught up and passed it, and the pricing hasn't kept pace with that reality. If you're a small nonprofit or a lean IT team trying to be responsible with budget, I'd strongly recommend looking elsewhere before committing to this one. Pros The remote access itself works when it connects. Being able to get into a machine remotely without a lot of setup on the user's end is convenient, and the interface is familiar enough that most people can figure out the basics quickly. I'll give it that much. For one-off remote sessions it does what it advertises. Cons The pricing is genuinely hard to justify, especially for a nonprofit. It's expensive for what you get and the licensing model feels designed to squeeze as much as possible out of you with tiers that don't map cleanly to actual use cases. On top of that, we ran into connection reliability issues more often than expected, and their response when flagging commercial use detection on legitimate installs was frustrating to deal with. There are better and more affordable RMM options out there that cover the same ground without the headaches. Review Source Response from TeamViewer June 12, 2026 Hi Blake, Thank you for sharing your experience so openly. It is good to hear that the basic remote access and ease of setup worked well for occasional sessions. We regret that pricing, licensing structure, and reliability did not meet your expectations, and we understand how frustrating issues like commercial use detection can be. Feedback like yours is important in helping us refine both our product and overall experience. We appreciate the time you spent using TeamViewer and your candid perspective. Best, Ying/TeamViewer Ludek Z. Director Information Technology and Services Used the software for: 2+ years ### "My experiences with TV" August 28, 2026 4.0 I've been using TV for many years, both personally and for customer service. However, I could also imagine a user interface that, in my opinion, was better in version 12. Pros TeamViewer is very simply and friendly for use. I use it every day for business and private help too Cons What I like least is that it's relatively expensive, which we had to pass on to our customers in our fees—and that's a problem, especially with flat-rate plans. Review Source RG Rashad G. Senior Geomechanicist Oil & Energy Used the software for: 2+ years ### "Fast access for quick remote tasks" August 10, 2026 5.0 I have mainly used TeamViewer ONE for quick remote access to my workstation when I need to handle a small task. It is especially useful when speed and convenience matter more than setting up a longer remote session. For this type of use, it has worked well and saves time. Pros TeamViewer ONE is useful when I need to access my workstation quickly without going through a full Remote Desktop connection. For short tasks, it is fast to connect and convenient for checking something or making a quick change remotely. Cons The connection quality can vary depending on the network, and there can occasionally be a slight delay in screen response. For longer work sessions, I still prefer a more traditional remote desktop setup. Review Source Response from TeamViewer August 19, 2026 Hello Rashad, Thank you for sharing your experience. We're delighted to hear that TeamViewer ONE helps you quickly access your workstation and efficiently handle small tasks when speed and convenience matter most. It's great to know that the solution is saving you time and offering a practical way to work remotely. We also appreciate your feedback regarding occasional delays and variations in session quality. To help ensure the best possible performance, we recommend verifying that both devices involved in the session are running the latest version of TeamViewer. We're pleased to know that TeamViewer ONE continues to provide a reliable solution for your remote access needs. All the best, Valeria/TeamViewer MM Mohammed M. Project manager Construction Used the software for: 1-2 years ### "Virtual help" July 22, 2026 5.0 Overall it is a fantastic tool to know the real time problem solving between two users working remotely. Pros This is the greatest tool ever for training and help the people resolving their issues remotely from anywhere in the world. Cons Sometimes it lacks the connectivity of network from both sharing and hosting person due to the speed and lagging concerns. Review Source Response from TeamViewer July 23, 2026 Hi Mohammed, Thank you for your positive rating. We're delighted to hear that TeamViewer has been such a valuable tool for training, supporting users, and resolving issues remotely from anywhere in the world. It's great to know that the real-time collaboration between users is helping you solve problems efficiently. We also appreciate your feedback regarding connectivity and lag during sessions. To achieve the best possible performance, we recommend that both sides of the connection use the latest version of TeamViewer, and if possible, rebooting the WiFi router on both sides may help resolve the issue. Thank you for sharing your experience with us. All the best, Valeria/TeamViewer Best regards, Valeria/TeamViewer Evan P. Architectural technologist Architecture & Planning Used the software for: Less than 6 months ### "Ease of use with connectivity " August 6, 2026 4.0 Overall it has been very good. I’m able to help others with their problems by remotely connection to them but sometimes I do find it a little slow to use Pros I like how easy it is to get connected to someone else’s laptop or computer to help them if there is an issue with it. I can remotely connect to their computer with their permission to assist them Cons Sometimes the connection can be a little slow and laggy which doesn’t help the process go any faster during a busy day in work Review Source Response from TeamViewer August 19, 2026 Hi Evan, Thank you for sharing your experience. We're delighted to hear that TeamViewer helps you support colleagues and users efficiently through remote access when issues arise. We also understand that slower sessions can be inconvenient, especially during a busy workday. To help improve performance, please ensure that TeamViewer is updated to the latest version on both devices involved in the session. If the issue persists, restarting the devices and refreshing the network connection by rebooting the Wi-Fi router can often help. We're glad TeamViewer continues to help you provide effective remote support. Best regards, Valeria/TeamViewer Chiara L. worker Law Practice Used the software for: Less than 6 months ### "My experience with Teamwiever" July 24, 2026 4.0 I found it very easy and ready-to-go, even the customer support was so helpful when I needed a hand, it has many features and it helped me and my co-workers to work in team and have a hand on eachother laptops. Pros It was easy to understand overall, going from the setup to understanding how it works. I had some connection issues and lags but I think it's because mostly of my WiFi, it's a good programme I would recommend it, plus it's free of use. Cons Nothing to declare, I found the program perfectly fine even tho there were some lags but it works just fine. Review Source Response from TeamViewer July 29, 2026 Hi Chiara, Thank you for your review. We're delighted to hear that you found TeamViewer easy to set up and understand from the start. It's also great to know that the platform has helped you and your co-workers collaborate effectively and that our customer support team was able to assist when needed. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. However, we're glad to hear that, despite this, TeamViewer continues to provide the functionality and reliability you were looking for. Thank you for recommending TeamViewer and for sharing your experience. All the best, Valeria/TeamViewer VR Verified Reviewer Pre Sales Construction Used the software for: 6-12 months ### "One of the gotosoftware for remote support " August 29, 2026 4.0 Pros One of the legacy tools used for tech support and easy to use and well known across it admins for use and approval Cons Became expensive and also required receiving end to use the same version which was a pain especially in emergency situations Review Source KK Konstantinos K. Systems Engineer Information Technology and Services Used the software for: 2+ years ### "Review from 12+ year TeamViewer user" November 25, 2025 5.0 If it wasnt the price parameter it would definitly hold the first place. Considering pricing TeamViewer is between my 2 top options for remote support tool. Pros Ease of use, File sharing & transferring, Team collaboration, Support during working days (9-5), Security Cons The price is not very competitive to other remote support tools. Support cant be reached after 5pm. Compatibility with older OSs like Win7 (on the installable version) can be tricky sometimes Alternatives considered [Ammyy Admin](https://www.capterra.com/p/218001/Ammyy-Admin/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) Reason for choosing TeamViewer ONE Ease of use, the response time of your support tech team is better Switched from [Ammyy Admin](https://www.capterra.com/p/218001/Ammyy-Admin/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) More friendly GUI, ease of use, the response time of your support tech team is better Review Source Response from TeamViewer December 5, 2025 Hello Konstantino, Thanks for your rating and for sharing your honest feedback! It’s great to hear you value the ease of use, security, and support. We understand that pricing and compatibility are important factors, and we appreciate these comments. Please ensure that your feedback is incredibly valuable, and we will ensure it reaches the right team. All the best! Valeria/TeamViewer SL STEPHEN L. Owner Information Technology and Services Used the software for: 2+ years ### "Teamviewer reliability great " November 25, 2025 5.0 Excellent as a user for 15 years. But the new version is more difficult to use. Sorting devices is not available in all views. Pros Reliability of connection to be access is always good. Connections are fast regardless of the internet connection speed. Cons Interface is not as simple as it used to be. It takes about 6 seconds connect to the main interface. Listing of devices needs to be more flexible. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Already had teamviewer host installed on clients. So easily upgraded. Review Source Response from TeamViewer December 2, 2025 Hello Stephen, Thank you so much for your review and honest feedback about our new interface. We understand how challenging it can be when changes are made. therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day and all the best. Valeria/TeamViewer VR Verified Reviewer Owner and President Computer Software Used the software for: 1-2 years ### "TeamViewer A Good Remote Support Tool" August 4, 2025 5.0 I liked using TeamViewer, and had no issues with the product. It was easy to use and very convenient. Pros TeamViewer is easy to use and works well. I didn't experience any delays when remotely connected to a client PC. TeamViewer is a great tool for remote support. Cons The yearly license fee for TeamViewer for a small operation like my own business was more expensive than other solutions like DualMon. I switched to DualMon to save some money, but DualMon sometimes disconnects from the client during a session whereas this wasn't an issue with TeamViewer. Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) Reason for choosing TeamViewer ONE TeamViewer was a leader in the industry so I had confidence in it meeting my business needs. It also had a lot of extra features that I might use in the future. Review Source Response from TeamViewer August 11, 2025 Hello TeamViewer user, Happy to hear that TeamViewer helps you with your daily support tasks. Regarding your comment about our prices, we suggest contacting our sales support, where one of our representatives will be happy to discuss the licensing options with you. You can find our local number here - https://www.teamviewer.com/en/customer-support Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer LK Lorenzo K. Security Project Engineer Information Technology and Services Used the software for: 2+ years ### "Pretty Solid!" July 21, 2025 3.0 I have used Teamviewer for 10 years on and off, and the product works the exact same as it always has: really well. While I have concerns about security and the lack of new features that could be added to this, it is a strong tool for businesses looking to get something up and running. Pros Teamviewer is a great entry level tool for unattended access to use with an RMM, or on it's own. It has consistently strong support and can be implemented for any type of customer. Cons Some security concerns exist for connection passwords and static Device IDs based on the system that could lead to a compromised device, but hardening methods have improved significantly. I still have fears about some tooling that remains to be addressed. Switched from [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Licensing was included with our migration to NinjaRMM Review Source Response from TeamViewer July 28, 2025 Hello Lorenzo, Thank you for taking the time to value us. Your feedback is very important to us. Regarding your security concerns, we understand your point, and this is why, now, for a more secure connection, we recommend the use of session links. For details: https://community.teamviewer.com/English/discussion/129996/the-advantages-of-session-links-over-id-and-password-sharing?utm\_source=community-search&utm\_medium=organic-search&utm\_term=session+links Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer Harshul S. Senior. Technical Support Specialist for Network Operations Information Technology and Services Used the software for: 2+ years ### "Easy remote access with a few small connection issues" April 15, 2026 4.0 Overall my experience has been good. I use TeamViewer ONE mainly for remote support and quick troubleshooting at work, and it saves me a lot of walking around or waiting for someone to explain their issue. It’s reliable enough for daily use and makes remote access simple. There are small bugs and connection hiccups here and there, but nothing that stops me from doing my job. For remote support and accessing files or apps from another device, it works well and keeps things efficient. Pros What I like most about TeamViewer ONE is how easy it is to connect to another device. At work I use it a lot for helping coworkers when they get stuck or when I need to access my own system remotely. The connection is usually fast and smooth, even when the network isn’t perfect. File transfer is quick and saves me time because I don’t have to email stuff around. The interface is simple enough that even non‑tech people can follow instructions. It also works across different devices, which is handy when I’m not on my main laptop. Cons Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. The app can feel a bit heavy on older machines and takes a moment to load. A few features are hidden in menus and take time to find. The mobile version works but it’s not very comfortable to control a full desktop from a phone. Also, sometimes the session freezes for a few seconds and I have to wait it out. Not huge issues but they slow me down during busy days. Review Source Response from TeamViewer April 21, 2026 Hello Harshul, Thank you for sharing such detailed feedback! We’re glad to hear that TeamViewer ONE makes remote support and device access easy and efficient for your daily work. It’s great to know that the fast connections, cross‑device support, and file transfer features are helping you save time and reduce unnecessary back and forth. We also appreciate your balanced comments about occasional bugs or connection hiccups. Therefore, when experiencing connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer. Also, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Feedback like this helps us continue improving reliability and the overall experience. Thanks for trusting TeamViewer ONE for your day. All the best, Valeria/TeamViewer DN David N. Senior System Administrator Biotechnology Used the software for: 1-2 years ### "Good modern remote tool for SMB" April 24, 2026 5.0 Overall a very good and modern remote support tool. Integrates and deploys well with most MDMs. The quick support app is very useful for one off remote sessions. Pros UI is modern and remote sessions work as expected. Really like the quick support app for one off sessions. Starting sessions with end users is easy for them to do. Deployment from an MDM (intune) is easy and like the ability to configure unattended access. Admin app for managing devices and session is clean looking and organized. Ability to chat and transfer files. Cons The app was strictly just a remote support too. It doesn't really provide any other useful tools/features/information to assist with your daily computer troubleshooting. It would be helpful to get system specs or computer resources utilization or last reboot or uptime or show running processes. Review Source Response from TeamViewer April 30, 2026 Hi David, Thank you for the thoughtful and detailed review. We’re glad to hear TeamViewer’s modern UI, QuickSupport app, and easy deployment through MDMs like Intune are working well for you. We understand your need for deeper troubleshooting insights, such as system specs, resource usage, uptime, and running processes. While core remote support focuses on smooth connectivity, we also offer extended options like TeamViewer Remote Management and TeamViewer ONE, which provide exactly these monitoring and diagnostic capabilities. We’d be happy to help you explore whether one of these solutions fits your needs. Feel free to reach out to our sales team to discuss available options. For contact details: https://www.teamviewer.com/en/global/contact-sales/ We look forward to a constructive discussion and positive next steps together. Best, Valeria/TeamViewer CM CAMERON M. Volunteer Retail Used the software for: 1-2 years ### "Great Solution for Quick Support Response and for Saving Resources" December 5, 2025 4.0 I currently use TeamViewer to manage in store PC Based Television Customer Infomation Boards (Videos & Stills); specialised Music, Announcements and Hourly Clock Chime PC conected to store PA systems; and also to remotely provide IT support close family and friends. TeamViewer has simplified support of this immensly. Pros TeamViewer is simple and easy to use, customer support is available, file sharing is quite easy using the built in file transfer feature and removes the need of USB stick file transfers on site. In fact, the remote file transfer feature is one of the best I've ever used and quite fast. TeamViewer is usually stable, but can sometimes stop running in the background on remote linux PCs (Zorin 18 OS specifically) when the local network is unstable. Excluding the bug reported herein, TeamViewer actually saves me a heap of time; decreases the need for carrying equipment and; also many emergency site visits. To enhance the overall effectiveness of using TeamViewer I also have TAPO P100 plugs attached to my remote PC's for remote power down hard reboots as a backup. TeamViewer is great value for money based on the savings of in person transport and consequently the time that would otherwise be lost. Cons The deamon or background service dropping occaisionally on Zorin 18 Linux PCs. Zorin 18 is a relatively new release and that might have introduced some unforseen issues, possibly also related to an unstable WiFi netwrok yet to be replaced soon. I expect that these issues may disappear as the Linux community streamlines the new release further or when the network is upgraded. Review Source Response from TeamViewer January 23, 2026 Hello Cameron, Thanks for sharing such a detailed experience. It´s great how TeamViewer simplifies your remote work: fast file transfers, stable connections, and the ability to manage devices without being on-site are huge time‑savers. Regarding your comment about Zorin 18 Linux PCs, we appreciate you bringing the issue you experienced to our attention. We assure you that this information will reach the right team. Wishing you all the best, Valeria/TeamViewer BD Brian D. General Manager Industrial Automation Used the software for: 2+ years ### "TeamViewer is a valuable resource" November 26, 2025 5.0 We have found TeamViewer to be a multinational, multilingual platform that enables seamless file and data transfer. The ease of use and near 100% uptime make this our preferred platform. Pros Ease of use. We use TeamViewer to access files on a corporate server based in another country. This software enables seamless file transfer regardless of locale. Cons The number of concurrent users is limited unless you subscribe to an enterprise-level subscription. We have five users who could access the software simultaneously, but we are limited to 3. This ends up requiring resource rationing. Review Source Response from TeamViewer January 8, 2026 Hi Brian, Thank you so much for your rating and for sharing your experience. Regarding your feedback on concurrent user limitations. We understand the importance of flexibility for teams. We would suggest contact our sales team to evaluate your requirements and the license that best suits you. For contact sales: https://www.teamviewer.com/en/global/contact-sales/ All the best Valeria/TeamViewer jF joanne F. advisor Financial Services Used the software for: 2+ years ### "team viewer scores high " April 13, 2026 5.0 allows me to access my work devices in the office from home and remotely securely and instantly , this is an invaluable tool when working from home or when an urgent matter arises Pros I loke the instant access to my devices securely , I also like the fact that team viewer works across different platforms and is user friendly Cons some times the connection freezes or slows down , this can be frustration whilst working to a tight busy schedule Review Source Response from TeamViewer April 15, 2026 Hello Joanne, Thank you for taking the time to share your experience with TeamViewer. We really appreciate it. We’re glad to hear that you value the secure, instant access to your devices and the ability to work across different platforms with ease. Supporting seamless remote access and enabling productive work from anywhere, especially in urgent situations, is exactly what TeamViewer is designed to do. About your comment regarding connection issues. We recommend that you ensure both devices are running the latest version of TeamViewer, available on our official website. If everything is up to date, restarting both devices and, if possible, rebooting the Wi‑Fi router can often help improve connection stability. We hope these tips will help you in future connections. All the best, Valeria/TeamViewer MR Madeleen R. Bureau owner Medical Practice Used the software for: 2+ years ### "Happy Business" November 25, 2025 5.0 Overall, very satisfied. I have my data capturer using Zoho due to the fact that I have only one license for multiple connections. It works for her, so we are all happy. Pros The resolution on pc you are connecting to is much better than on ie Anydesk. File transfer is also very easy via Teamviewer. Much better value for money than any other for what you get. I use Teamviewer only. Cons I do not like the new interface at all. Still using the old one. The resolution has to be adjusted on connecting pc to work and that annoys the client. Review Source Response from TeamViewer December 2, 2025 Hello Madeleen, Thanks for sharing your feedback. We’re thrilled to hear that TeamViewer delivers great resolution and easy file transfer for you. Likewise, we appreciate your thoughts on the new interface, and we fully understand that changes are not easy to process; that's why we would like to invite you to click on the following link, where you will find our user´s guide for the new UI: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in your future connections. All the best, Valeria/TeamViewer JA John A. CEO Computer Networking Used the software for: 2+ years ### "Best remote mangement tool yet" November 25, 2025 5.0 Best tool to use for remote management and I used them all. Tech support had all the right answers when a configuration TeamViewer problem arose Pros The ability to immediately respond to my customers problems prevents minor problems from becoming major ones Cons The inability to manage multiple customers from one common TeamViewer management station as a result must use a second or third station to access a second or third customer Review Source BM Bob M. Chief Wizard Computer Software Used the software for: 2+ years ### "Teamviewer works as needed all the time" December 4, 2025 5.0 Has worked very well for many years, including applying updates where they are required by the government and I have not connected in over a year or so. Pros I maintain software across Canada. I can send required updates easily, and adjust settings in the users system easily. And It can find an existing users connection point even when their network changes. Cons Annual license for me, mostly on one compute (and sometimes on my traveling laptop) is higher than I would like. Sometimes, on distant sites, it might take two or three tries to connect. Review Source Response from TeamViewer January 16, 2026 Hello Bob, Thanks for sharing your experience! It’s great to hear how well TeamViewer supports your work across Canada, enabling you to apply important updates after long periods without contact. We're glad our solution helps you to keep your operations running smoothly and efficiently! However, when experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in future connections. Have a great day! Valeria/TeamViewer CF Charles F. PSYCHOLOGIST Health, Wellness and Fitness Used the software for: 6-12 months ### "Work Made Easier from Different Places" December 9, 2025 4.0 Overall I am satisfied. It's complicated and not always user friendly but your staff help bridge that gap. Pros Having tech support when needed. Ease of getting remote access when needed and excellent file transfer ability. That is my favorite feature. I was literally able to use a scoring app on one computer while testing someone from the other. Very versitile and makes me able to work from 2 locations at once. Cons At times it refuses Easy Access and demands the other machine's pw which is always changing. Then easy access later resumes and I'm able to use it. Review Source Response from TeamViewer January 23, 2026 Hello Charles, Thank you for your review. It´s nice to hear how TeamViewer’s reliable remote access and powerful file‑transfer features make it easy for you to work seamlessly across two locations. We´re also happy that our support team has been there to help you bridge gaps and keep things running smoothly! Regarding the Easy Access issue, we invite you to join the TeamViewer Community at https://community.teamviewer.com for troubleshooting questions. Hope to see you there! Best, Valeria/TeamViewer Roger A. Owner Marketing and Advertising Used the software for: 2+ years ### "Reliable remote access solution for personal or business use." January 21, 2026 5.0 Overall my experience is positive. It offers good value for money and is very useful for remote support and task management. Pros I like how easy it is to use for remote access with clients, friends or family. File sharing and team collaboration work smoothly. Cons The price can be high and sometimes connection issues happen. Over the phone, you need to figure it out which one you need, because there is many options and it is not very clear how to choose. Review Source Response from TeamViewer January 23, 2026 Hello Roger, Thanks for sharing your experience! It’s great to hear that TeamViewer makes remote support with clients, friends, and family smooth and straightforward — and that collaboration and file sharing are working well for you. Regarding your comment about connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in future connections. Best, Valeria/TeamViewer VR Verified Reviewer Project Manager Sports Used the software for: 2+ years ### "Remote Access Gem" February 11, 2026 5.0 Great experience! As mentioned, it’s super easy for all to get access to, and helps us alleviate issues. Pros Team collaboration Ease of use Lack of bugs and issues from my experience, as well as the ability to quickly solve issues users are having with their laptop applications Cons I really don’t have anything. I’ve used this a lot with my last job and was able to quickly access a remote computer. Now, my IT team is able to quickly connect to my laptop and help with issues. Review Source Response from TeamViewer February 18, 2026 Hello TeamViewer user, Thank you so much for sharing your experience with TeamViewer! It’s great to hear that you’ve found it easy to use, reliable, and effective for team collaboration. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! 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