--- title: "TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TeamViewer ONE the right Remote Support solution for you? Explore 11642 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/194565/TeamViewer/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- TeamViewer ONE 4.6 (11642) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of TeamViewer ONE Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews LB Lucas B IT Service Desk AnalystFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor support, and session recording add a lot of practical value.“ March 16, 2026 BA Blake A It TechnicianRetail, 201 - 500 employeesUsed the software for: 1-2 years. “It's expensive for what you get and the licensing model feels designed to squeeze as much as possible out of you with tiers that don't map cleanly to actual use cases.“ June 9, 2026 jF joanne F advisorFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “allows me to access my work devices in the office from home and remotely securely and instantly , this is an invaluable tool when working from home or when an urgent matter arises“ April 13, 2026 BA Blake A It TechnicianRetail, 201 - 500 employeesUsed the software for: 1-2 years. “It's one of those products that coasted on name recognition for years while competitors caught up and passed it, and the pricing hasn't kept pace with that reality. If you're a small nonprofit or a lean IT team trying to be responsible with budget, I'd strongly recommend looking elsewhere before committing to this one.“ June 9, 2026 LB Lucas B IT Service Desk AnalystFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems without any complicated setup.“ March 16, 2026 GB Gunther B Managing directorBroadcast Media, 2 - 10 employeesUsed the software for: More than 2 years. “The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt to connect to the remote site, often I click twice or three times before something happens. “ December 2, 2025 CT Cameron T IT Service Desk AnalystFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it is easily the most comprehensive and impressive system I have used in end user support.“ February 25, 2026 MM Mohammed M Project managerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes it lacks the connectivity of network from both sharing and hosting person due to the speed and lagging concerns.“ July 22, 2026 ## Showing most helpful reviews Showing 1-25 of 11642 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Parker W. Teacher Education Management Used the software for: 6-12 months ### "Simple to Use and Gets the Job Done" September 11, 2026 4.0 Overall, my experience with TeamViewer One has been positive. It saves a lot of time when helping users remotely and makes managing devices much more convenient. While the cost may be a drawback for some, the reliability and ease of use make it a solid solution for remote access and support. Its not perfect, but it gets the job done and has worked well for us so far. Pros TeamViewer One has been really easy to use for remote support and device management. The setup was quick, and connecting to remote computers is usually smooth with very little hassle. I like that I can access devices from almost anywhere, and the interface is simple enough that I didnt need much training to get started. It has made helping users a lot faster and easier. Cons The pricing can feel a little high, especially for smaller teams or businesses that don't need every feature included in the platform. Occasionally, the software can be slow to connect depending on the network, and some advanced settings take a bit of digging through menus to find. There has been a few times where reconnecting took longer then expected. Review Source Response from TeamViewer September 25, 2026 Hello Parker, Thank you for sharing such detailed feedback. We’re glad TeamViewer One has made remote support and device management easier for your team, especially thanks to its quick setup, intuitive interface, and convenient access to remote devices. We also appreciate your comments about pricing and the occasional delays when connecting or reconnecting. For slower connections, we recommend that both devices run the latest version of TeamViewer, as this can improve connectivity. We also appreciate your feedback about some advanced settings being difficult to find. To make navigating the TeamViewer interface easier, we invite you to check out the following guide: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope TeamViewer One continues to save you time when supporting users remotely. Best, Valeria/TeamViewer MR Mohammed R. Technical Engineer Computer & Network Security Used the software for: 1-2 years ### "Connects to anything, anywhere, but the pricing stings" September 15, 2026 4.0 Pros "Connections are fast and reliable, even to machines on locked-down networks — it just works without firewall or VPN configuration on our end. Cross-platform coverage is the real strength: Windows, Mac, Linux, and mobile all handled from one console, which no other tool we tried matched. Having remote access, session recording, and device monitoring under one login cut down the number of tools we pay for, and unattended access to servers has been rock solid. Cons Pricing is the main complaint — it's noticeably more expensive than comparable tools, licensing tiers are confusing, and renewal terms are rigid with little flexibility if your needs change mid-contract. The commercial-use detection can also flag legitimate activity and lock sessions at the worst possible moment. Beyond that, the console feels heavier than it needs to be, and some features are gated behind higher tiers or add-ons you'd expect to be included Review Source Response from TeamViewer September 23, 2026 Hello Mohammed, Thank you for taking the time to share such a detailed review. We're glad to hear that TeamViewer's reliable connectivity across locked-down networks, broad cross-platform support, and consolidated remote access capabilities have helped simplify your IT operations. It's especially encouraging to know that unattended access has proven dependable for your environment. We also appreciate your honest feedback regarding pricing, licensing complexity, and the overall console experience. We understand that commercial-use detection interruptions can be frustrating when they affect legitimate activity. For information and available guidance regarding commercial-use detection, please visit: https://community.teamviewer.com/English/discussion/8284/commercial-use-connection-time-out?tab=accepted or https://www.teamviewer.com/en/special/reset-management/ Your feedback helps us better understand where we can improve the overall user experience. Best regards, Valeria/TeamViewer RW Rich W. Executive Director of IT Computer Hardware Used the software for: 2+ years ### "Decent product, but it has Flaws" August 14, 2026 3.0 Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases. The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version. Net-net: solid, trusted tool, but not the cheapest or smoothest onboarding experience. Pros TeamViewer ONE's main appeal is that it bundles remote support, endpoint/patch management, and digital employee experience (DEX) monitoring into a single platform instead of stitching together separate tools. Beyond reliable, secure remote access and screen sharing, it proactively flags and often auto-resolves device issues (like low disk space) before they turn into tickets, and it layers in AI-generated session summaries and integrations with existing ITSM/security tools — so for an environment like mine, managing multiple client workstations, it's less about one-off remote sessions and more about catching problems early across the whole fleet. Cons My biggest complaints are around cost and licensing. I will call it expensive, with restrictive free plans and a frustrating cancellation process. There's also a learning curve for new users, occasional connectivity issues tied to internet quality, and some frustration with version compatibility and false commercial use detection flagging the free version. Review Source Response from TeamViewer August 19, 2026 Hello Rich, Thank you for your detailed review. We're delighted to hear that TeamViewer ONE helps you manage remote support, patch management, endpoint management, and DEX monitoring from a single platform, delivering value in your day-to-day operations. We also appreciate your feedback regarding pricing, onboarding, connectivity, version compatibility, and commercial use detection. To help new users get started more quickly, we invite you to explore our user guides: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ For the best possible experience, we recommend ensuring that both devices involved in a session are running the latest version of TeamViewer. If you'd like to learn more about commercial use detection, please visit: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ Thank you for sharing your experience. Best regards, Valeria/TeamViewer Ludek Z. Director Information Technology and Services Used the software for: 2+ years ### "My experiences with TV" August 28, 2026 4.0 I've been using TV for many years, both personally and for customer service. However, I could also imagine a user interface that, in my opinion, was better in version 12. Pros TeamViewer is very simply and friendly for use. I use it every day for business and private help too Cons What I like least is that it's relatively expensive, which we had to pass on to our customers in our fees—and that's a problem, especially with flat-rate plans. Review Source Response from TeamViewer September 17, 2026 Hello Ludek, Thank you for your thoughtful review and for being a TeamViewer user for many years. It's great to know that the simplicity and ease of use continue to make TeamViewer a reliable tool for both professional work and private support. We also appreciate your comments about pricing and the user interface. Feedback from experienced users like you provides important insights into how we can continue to improve the overall experience while delivering value to our customers. Thank you again for taking the time to share your perspective. Best regards, Valeria/TeamViewer AM Anna M. Sales and Marketing Manager Staffing and Recruiting Used the software for: 1-2 years ### "TeamViewer ONE Has Friendly Features that Make Our Work Easier" August 9, 2026 5.0 My overall experience with TeamViewer ONE is wonderful. I like the powerful features of TeamViewer ONE. Pros Setting up TeamViewer ONE is an easy and straightfoward task. I also like the dependable customer support team of TeamViewer ONE. Cons I do not have any dislikes concerning TeamViewer ONE. TeamViewer ONE has been an impressive and reliable tool. Review Source Response from TeamViewer August 19, 2026 Hello Anna, Thank you for your review. We're delighted to hear that setting up TeamViewer ONE was straightforward and that our customer support team has provided a dependable experience. It's especially rewarding to know that the platform's features are meeting your expectations and that TeamViewer ONE has proven to be a reliable solution for your needs. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you for sharing your wonderful experience with us. Best regards, Valeria/TeamViewer AA Adewale A. HIO E-Learning Used the software for: 2+ years ### "Easy way of working" September 7, 2026 5.0 Overall, I would say that TeamViewer ONE has been very useful for our team and with our customers in resolving issues as though it's in-person. Pros I think that TeamViewer ONE is great. It has helped our team with connectivity and collaboration. It is quite easy to use even with our customers and deployment has been seemless. Cons We barely have a need for support, but would appreciate it if the onboarding process could be made simpler for newer members of the team. Review Source Response from TeamViewer September 17, 2026 Hello Adewale, Thank you for sharing your experience with TeamViewer ONE. We're delighted to hear that it has helped your team improve connectivity and collaboration, and that deployment was seamless both internally and when supporting your customers. We also appreciate your suggestion regarding onboarding for new team members. To help users get up to speed more quickly, we offer a comprehensive user guide that covers key features and workflows: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you again for your valuable feedback and for choosing TeamViewer ONE. Best regards, Valeria/TeamViewer Muiz A. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Team view good access " August 5, 2026 5.0 I love teamviewer it help me in a lot of situations and helped solve a lot of problem by getting in another person computer with there access Pros TeamViewer is great especially when you got problem with your computer and need an IT to work on it for you Cons Hard to get on when you don’t understand how it work, but if you read the manual you will get to like it Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) TeamViewer seems better and easy to use. Review Source Response from TeamViewer August 18, 2026 Hello Muniz, Thank you for your review. We're delighted to hear that TeamViewer has helped you in many situations and made it easier to receive support when you needed assistance with your computer. We also appreciate your feedback about the learning curve for new users. It's great to hear that taking the time to explore the available guidance helped you become more comfortable with the solution. Thank you for sharing your experience with us. Best regards, Valeria/TeamViewer RG Rashad G. Senior Geomechanicist Oil & Energy Used the software for: 2+ years ### "Fast access for quick remote tasks" August 10, 2026 5.0 I have mainly used TeamViewer ONE for quick remote access to my workstation when I need to handle a small task. It is especially useful when speed and convenience matter more than setting up a longer remote session. For this type of use, it has worked well and saves time. Pros TeamViewer ONE is useful when I need to access my workstation quickly without going through a full Remote Desktop connection. For short tasks, it is fast to connect and convenient for checking something or making a quick change remotely. Cons The connection quality can vary depending on the network, and there can occasionally be a slight delay in screen response. For longer work sessions, I still prefer a more traditional remote desktop setup. Review Source Response from TeamViewer August 19, 2026 Hello Rashad, Thank you for sharing your experience. We're delighted to hear that TeamViewer ONE helps you quickly access your workstation and efficiently handle small tasks when speed and convenience matter most. It's great to know that the solution is saving you time and offering a practical way to work remotely. We also appreciate your feedback regarding occasional delays and variations in session quality. To help ensure the best possible performance, we recommend verifying that both devices involved in the session are running the latest version of TeamViewer. We're pleased to know that TeamViewer ONE continues to provide a reliable solution for your remote access needs. All the best, Valeria/TeamViewer Evan P. Architectural technologist Architecture & Planning Used the software for: Less than 6 months ### "Ease of use with connectivity " August 6, 2026 4.0 Overall it has been very good. I’m able to help others with their problems by remotely connection to them but sometimes I do find it a little slow to use Pros I like how easy it is to get connected to someone else’s laptop or computer to help them if there is an issue with it. I can remotely connect to their computer with their permission to assist them Cons Sometimes the connection can be a little slow and laggy which doesn’t help the process go any faster during a busy day in work Review Source Response from TeamViewer August 19, 2026 Hi Evan, Thank you for sharing your experience. We're delighted to hear that TeamViewer helps you support colleagues and users efficiently through remote access when issues arise. We also understand that slower sessions can be inconvenient, especially during a busy workday. To help improve performance, please ensure that TeamViewer is updated to the latest version on both devices involved in the session. If the issue persists, restarting the devices and refreshing the network connection by rebooting the Wi-Fi router can often help. We're glad TeamViewer continues to help you provide effective remote support. Best regards, Valeria/TeamViewer VR Verified Reviewer Pre Sales Construction Used the software for: 6-12 months ### "One of the gotosoftware for remote support " August 29, 2026 4.0 Pros One of the legacy tools used for tech support and easy to use and well known across it admins for use and approval Cons Became expensive and also required receiving end to use the same version which was a pain especially in emergency situations Review Source Response from TeamViewer September 17, 2026 Hello TeamViewer user, Thank you for your review. We're pleased to hear that TeamViewer remains a trusted and easy-to-use solution for technical support and is widely recognized among IT administrators. We also appreciate your feedback regarding pricing and version compatibility. For personal users, the latest version of TeamViewer is required on both sides of the connection. Licensed users, however, can generally connect to devices running other supported TeamViewer versions, which can help in situations where immediate updates are not possible. Thank you for taking the time to share your experience and feedback. Best regards, Valeria/TeamViewer XL Xinyi L. Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Let the old interface back, please" December 4, 2025 3.0 Does it's job, excellent customer support, confusing and awkward user interface, expensive but worth Pros stable connection most of time, Working even with Internet not good, cycber security compliance support is great Cons New software interface is aweful! Anti-human software ui and configuration setting page is very confusing Alternatives considered [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) Reason for choosing TeamViewer ONE i have used Teamviewer for long time,not willing to change easily Review Source Response from TeamViewer January 21, 2026 Hello Xinyi, Thanks a lot for sharing your detailed feedback! It's great to hear that TeamViewer continues to deliver a stable connection for you, even in environments with poor internet, and that our cybersecurity compliance and support teams are meeting your expectations. To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer VR Verified Reviewer Owner and President Computer Software Used the software for: 1-2 years ### "TeamViewer A Good Remote Support Tool" August 4, 2025 5.0 I liked using TeamViewer, and had no issues with the product. It was easy to use and very convenient. Pros TeamViewer is easy to use and works well. I didn't experience any delays when remotely connected to a client PC. TeamViewer is a great tool for remote support. Cons The yearly license fee for TeamViewer for a small operation like my own business was more expensive than other solutions like DualMon. I switched to DualMon to save some money, but DualMon sometimes disconnects from the client during a session whereas this wasn't an issue with TeamViewer. Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) Reason for choosing TeamViewer ONE TeamViewer was a leader in the industry so I had confidence in it meeting my business needs. It also had a lot of extra features that I might use in the future. Review Source Response from TeamViewer August 11, 2025 Hello TeamViewer user, Happy to hear that TeamViewer helps you with your daily support tasks. Regarding your comment about our prices, we suggest contacting our sales support, where one of our representatives will be happy to discuss the licensing options with you. You can find our local number here - https://www.teamviewer.com/en/customer-support Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer RS Rafique S. Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Reliable and Secure Remote Access Solution :-)" August 8, 2025 5.0 My overall experience with TeamViewer has been excellent. It provides secure, fast, and reliable remote access, making it easy to support users and troubleshoot issues from anywhere. The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios. It has significantly improved our efficiency and response time. Pros TeamViewer is extremely reliable and user-friendly, making remote access and support effortless. I especially appreciate its fast connection speed, secure environment, and cross-platform compatibility, which allow us to support users anytime, anywhere without disruptions. Its intuitive interface and stable performance greatly improve our productivity. Cons Occasionally, the connection can be slow depending on network conditions, and the licensing costs can be on the higher side for small teams. However, overall performance and reliability remain excellent. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Due to Compliance and TeamViewer is more reliable than AnyDesk Review Source LK Lorenzo K. Security Project Engineer Information Technology and Services Used the software for: 2+ years ### "Pretty Solid!" July 21, 2025 3.0 I have used Teamviewer for 10 years on and off, and the product works the exact same as it always has: really well. While I have concerns about security and the lack of new features that could be added to this, it is a strong tool for businesses looking to get something up and running. Pros Teamviewer is a great entry level tool for unattended access to use with an RMM, or on it's own. It has consistently strong support and can be implemented for any type of customer. Cons Some security concerns exist for connection passwords and static Device IDs based on the system that could lead to a compromised device, but hardening methods have improved significantly. I still have fears about some tooling that remains to be addressed. Switched from [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Licensing was included with our migration to NinjaRMM Review Source Response from TeamViewer July 28, 2025 Hello Lorenzo, Thank you for taking the time to value us. Your feedback is very important to us. Regarding your security concerns, we understand your point, and this is why, now, for a more secure connection, we recommend the use of session links. For details: https://community.teamviewer.com/English/discussion/129996/the-advantages-of-session-links-over-id-and-password-sharing?utm\_source=community-search&utm\_medium=organic-search&utm\_term=session+links Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer Ontiretse M. Managing Director Design Used the software for: 6-12 months ### "TeamViewer One Review by Softidity" May 7, 2026 4.0 overall TeamViewer is a very strong remote support and device management platform with reliable IT support and effective for managing devices remotely. Pros TeamViewer One makes remotes support very simple and fast. minimal preparation is required and there is smooth remote troubleshooting. Cons there are connectivity and performance issues within the app. lag during screen sharing and occasional session disconnection. Review Source Response from TeamViewer May 12, 2026 Hi Ontiretse, Thank you for sharing your detailed feedback. We are glad to hear that TeamViewer ONE makes remote support simple and fast for you, with minimal preparation and smooth troubleshooting. It is also great to read that you see strong value in TeamViewer as a remote support and device management platform. We understand your concern about connectivity and performance issues, such as lag during screen sharing and occasional session disconnections. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer from our official website. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may help improve stability. We appreciate your balanced review and your trust in TeamViewer for remote device management. Best regards, Valeria/TeamViewer DN David N. Senior System Administrator Biotechnology Used the software for: 1-2 years ### "Good modern remote tool for SMB" April 24, 2026 5.0 Overall a very good and modern remote support tool. Integrates and deploys well with most MDMs. The quick support app is very useful for one off remote sessions. Pros UI is modern and remote sessions work as expected. Really like the quick support app for one off sessions. Starting sessions with end users is easy for them to do. Deployment from an MDM (intune) is easy and like the ability to configure unattended access. Admin app for managing devices and session is clean looking and organized. Ability to chat and transfer files. Cons The app was strictly just a remote support too. It doesn't really provide any other useful tools/features/information to assist with your daily computer troubleshooting. It would be helpful to get system specs or computer resources utilization or last reboot or uptime or show running processes. Review Source Response from TeamViewer April 30, 2026 Hi David, Thank you for the thoughtful and detailed review. We’re glad to hear TeamViewer’s modern UI, QuickSupport app, and easy deployment through MDMs like Intune are working well for you. We understand your need for deeper troubleshooting insights, such as system specs, resource usage, uptime, and running processes. While core remote support focuses on smooth connectivity, we also offer extended options like TeamViewer Remote Management and TeamViewer ONE, which provide exactly these monitoring and diagnostic capabilities. We’d be happy to help you explore whether one of these solutions fits your needs. Feel free to reach out to our sales team to discuss available options. For contact details: https://www.teamviewer.com/en/global/contact-sales/ We look forward to a constructive discussion and positive next steps together. Best, Valeria/TeamViewer RA Robert A. Software Developer Computer Software Used the software for: 2+ years ### "Generic review" December 1, 2025 5.0 TeamViewer is the best choice for normal computers but is has problems on IoT devices like Raspberry Pi 5. Pros Good-quality product, helpful customer service, easy to manage device and customer data, stability, user-friendly Cons \* TeamViewer software uses slots / operating system, not MAC address or device: I have a dualboot (Windows-Linux) setup and if I install the software on both operating systems, it takes 2 slots instead of 1 although both OS runs on the same physical device; \* Doesn't work on Raspberry OS (on Raspberry Pi 5 device): it is installed successfully but I can't connect to my Pi device. I tried to connect using the Raspberry Pi's IP address from a Windows 10 Pro-based notebook. It works correctly on X86/64-based architecture but not on Arm processor. Review Source Response from TeamViewer January 14, 2026 Hello Robert, Thank you so much for your rating. Regarding your Windows-Linux query, please visit our TeamViewer Community at https://community.teamviewer.com, where we have a support forum dedicated exclusively to Linux users Hoping to see you there. Best Valeria/TeamViewer GB Gunther B. Managing director Broadcast Media Used the software for: 2+ years ### "Long start-up duration" December 2, 2025 4.0 It is good except for my complaint listed here above. Maybe you could provide more information on how to get a faster start-up. The fibre connectivity at the office is 50Mbps and at my home also 50Mbps up and down. Pros I use TeamViewer for business purposes to access remote computers, such as my desktop and the server at the office. Cons I have a problem with the latest version of TeamViewer, because it takes too long to connect with my desktop or server. The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt to connect to the remote site, often I click twice or three times before something happens. In some instances I end up having three connections of which two have to be cancelled. Review Source Response from TeamViewer January 14, 2026 Hello Gunther, Thank you for taking the time to review us and share your experience. When experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer MO Marj O. Section Certification Chair Construction Used the software for: 2+ years ### "Best method for reliable connectivity. " December 9, 2025 4.0 I love TeamViewer and recommend it constantly to those who experience issues of connectivity while working remotely; many coworkers complain that other services are unreliable, so I always tell them about TeamViewer. Pros TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. It's a lifesaver when I'm forced to work from home as well. Cons When I have contacted TeamViewer in the past for service assistance, the instructions have been convoluted with unnecessary steps involved or steps provided out of order with excess information that was not pertinent to the task as hand. They need to work on making that process more concise, and just follow a simple chronological order without embellishments to get customers up and running as quickly as possible. Review Source Response from TeamViewer January 23, 2026 Hello Marj, Thanks for sharing your experience! Happy to hear how TeamViewer helps you stay connected across all your devices, whether it’s for work or volunteer projects. It’s great to know it’s a real lifesaver when working from home. We truly appreciate your feedback about our customer support service. We understand how clear, simple guidance is important to give proper and quick assistance. Insights like yours help us keep improving. Really grateful for your continued trust and for recommending TeamViewer to others! All the best, Valeria/TeamViewer Hannah H. Accountant Accounting Used the software for: 1-2 years ### "TeamViewer" May 29, 2026 5.0 Overall experience was great. Makes remote work very easy and less of a hassle than having travel for simple task. Pros Enjoyed being able to remotely access clients computer when needing to make adjustments to books and didn't have time to travel. Cons Sometimes there was a slight delay in the login process even though both locations had great internet. Review Source Response from TeamViewer June 2, 2026 Hello Hannah, Thank you for sharing your feedback. It is great to hear that TeamViewer helps you remotely access client computers and handle tasks efficiently without the need to travel. We are glad it makes your work easier. We understand that even with a good internet connection, slight delays during login can be frustrating. When experiencing this, we recommend ensuring that both devices are running the latest version of TeamViewer from our official website, as this can help improve performance. All the best, Valeria/TeamViewer TA Tracy A. Medical Coder-Account Manager Medical Practice Used the software for: 2+ years ### "Former TeamViewer User" December 2, 2025 4.0 Overall it was a very positive experience. I honestly didn't have a lot of issues, and any issues I did have, I was able to contact Support and they were able to assist. Pros It was easy to use and log into. Always had timely responses from Support if ever I did have an issue. Cons Would sometimes lose connectivity or wasn't able to log in, but not sure that was a TeamViewer issue or if it was a server issue. Review Source Response from TeamViewer January 14, 2026 Hello Tracy, Thank you for your review. In cases of connectivity issues, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi as well, could solve the issue. Best regards, Valeria/TeamViewer JA John A. CEO Computer Networking Used the software for: 2+ years ### "Best remote mangement tool yet" November 25, 2025 5.0 Best tool to use for remote management and I used them all. Tech support had all the right answers when a configuration TeamViewer problem arose Pros The ability to immediately respond to my customers problems prevents minor problems from becoming major ones Cons The inability to manage multiple customers from one common TeamViewer management station as a result must use a second or third station to access a second or third customer Review Source SM Sallie M. Bookkeeper Accounting Used the software for: 2+ years ### "Great for Remote Work" April 30, 2026 5.0 It has been pretty reliable. I like the fact that you need to log in and out for security purposes. Pros The connectivity allows for remote work. The secure connection provides peace of mind. Very user friendly. Cons It is a little on the pricey side for connection service. There are promos, but it usually isn't for the package I need. Review Source Response from TeamViewer May 11, 2026 Hi Sallie, Thank you for sharing your detailed feedback. We are glad to hear that TeamViewer supports your remote work well and that the secure connection and user friendliness give you peace of mind. It is also great to read that reliability and the login and logout process help you feel confident about security. We understand that pricing can be challenging, especially when available promotions don't always fit the specific package you need. Your perspective is valuable and helps us better understand how our offerings are experienced. Thank you again for taking the time to review TeamViewer. Best regards, Valeria/TeamViewer KG KENNETH G. ADMINISTRATOR Accounting Used the software for: 2+ years ### "TEAMVIEWER" December 8, 2025 5.0 VERY POSITIVE AND USEFUL EXPERIENCE. EXCELLENT TO SHARE COMPUTERS WITH USERS AND FIX ANY COMPUTER ISSUES THAT ARE OCCURRING. Pros HAVE DECENTRALIZED OFFICES AND THE FILE TRANSFER OPTION ALLOS US TO COMMUNICATE VERY WELL BETWEEN OFFICES. SOFTWARE WORKS VERY WELL AND HIGHLY RECOMMEND IT. Cons NO COMPLAINTS. THE SOFTWARE IS TRANSPARENT AND INTUITIVE. USE IT DAILY. VERY POSITIVE FEEDBACK AS TO RELIABILITY. Review Source Response from TeamViewer January 23, 2026 Hi Kenneth, Thank you so much for the positive rating! It’s awesome to hear how TeamViewer helps your decentralized offices stay connected, especially with the smooth file transfer and reliable daily performance. We love that you find it intuitive and powerful for sharing screens and resolving issues quickly. Great to hear TeamViewer continues to make your workflow easier and more efficient! All the best and stay connected! Valeria/TeamViewer Roger A. Owner Marketing and Advertising Used the software for: 2+ years ### "Reliable remote access solution for personal or business use." January 21, 2026 5.0 Overall my experience is positive. It offers good value for money and is very useful for remote support and task management. Pros I like how easy it is to use for remote access with clients, friends or family. File sharing and team collaboration work smoothly. Cons The price can be high and sometimes connection issues happen. Over the phone, you need to figure it out which one you need, because there is many options and it is not very clear how to choose. Review Source Response from TeamViewer January 23, 2026 Hello Roger, Thanks for sharing your experience! It’s great to hear that TeamViewer makes remote support with clients, friends, and family smooth and straightforward — and that collaboration and file sharing are working well for you. Regarding your comment about connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in future connections. Best, Valeria/TeamViewer Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.