# TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TeamViewer ONE the right Remote Support solution for you? Explore 11629 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11629) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 7th, 2026 # Reviews of TeamViewer ONE Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews LB Lucas B IT Service Desk AnalystFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor support, and session recording add a lot of practical value.“ March 16, 2026 BA Blake A It TechnicianRetail, 201 - 500 employeesUsed the software for: 1-2 years. “It's expensive for what you get and the licensing model feels designed to squeeze as much as possible out of you with tiers that don't map cleanly to actual use cases.“ June 9, 2026 CT Cameron T IT Service Desk AnalystFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it is easily the most comprehensive and impressive system I have used in end user support.“ February 25, 2026 BA Blake A It TechnicianRetail, 201 - 500 employeesUsed the software for: 1-2 years. “It's one of those products that coasted on name recognition for years while competitors caught up and passed it, and the pricing hasn't kept pace with that reality. If you're a small nonprofit or a lean IT team trying to be responsible with budget, I'd strongly recommend looking elsewhere before committing to this one.“ June 9, 2026 jF joanne F advisorFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “allows me to access my work devices in the office from home and remotely securely and instantly , this is an invaluable tool when working from home or when an urgent matter arises“ April 13, 2026 GB Gunther B Managing directorBroadcast Media, 2 - 10 employeesUsed the software for: More than 2 years. “The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt to connect to the remote site, often I click twice or three times before something happens. “ December 2, 2025 LB Lucas B IT Service Desk AnalystFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems without any complicated setup.“ March 16, 2026 LB Lucas B IT Service Desk AnalystFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected.“ March 16, 2026 ## Showing most helpful reviews Showing 1-25 of 11629 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Junaid E. IT Lead Support Hospitality Used the software for: 1-2 years ### "Great Remote Access Tool " August 7, 2025 5.0 My experience with TeamViewer has been positive. It is easy to setup, reliable, and secure, making remote access simple and stress free. The connection quality is excellent and features are well thought out. Pros I liked how easy it is to use TeamViewer even with people who are not tech-savy. TeamViewer offers great value for money, helping save time and reduce travel cost. I found easy and quick to share files with TeamViewer compare to the platform I used in the past. Cons TeamViewer is fast and reliable, but mobile phone support is pricey for occasional users. A pay as you go option would make it much more appealing. Alternatives considered [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Reason for choosing TeamViewer ONE I considered AnyDesk, Chrome Remote Desktop, and Splashtop. AnyDesk worked fine but felt less stable and polished compared to TeamViewer. I also felt comfortable with TeamViewer user interface which is kind of easy to use compare to others. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) I switched from AnyDesk because I found TeamViewer more stable, with smoother connections and better overall performance. Review Source Response from TeamViewer September 1, 2025 Hello Junaid, Thank you for taking the time to review and share your experience with us. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer AS Ashutosh S. IT Manager Hospital & Health Care Used the software for: 2+ years ### "Makes Remote Support Simple and Efficient" December 5, 2025 5.0 Despite a few drawbacks, TeamViewer has been a dependable and efficient tool for us. It saves a lot of time, makes remote support simple, and consistently performs well. We’re overall very satisfied and plan to keep using it. Pros Very easy to use — even non-technical users can follow the connection steps. Stable and fast remote sessions — works smoothly even on average internet connections. Cross-platform support — Windows, macOS, Linux, mobile apps — everything connects seamlessly. Great for remote troubleshooting — screen sharing, file transfer, and session recording are extremely helpful. Strong security — two-factor authentication and session logs provide good peace of mind Cons Occasionally the remote session freezes or lags, especially during large file transfers or when switching displays, and sometimes the connection drops unexpectedly, requiring a full reconnect to continue working smoothly. Switched from [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) We switched to TeamViewer because it offered a more reliable connection and smoother remote sessions compared to our previous tool. The setup was easier, the interface was more user-friendly, and the overall performance felt much more stable and consistent. Review Source Response from TeamViewer January 22, 2026 Hello Ashutosh, Thank you for sharing your experience! We’re really glad to hear that TeamViewer has been a dependable, efficient tool for your team. It’s great that it helps you save time and makes remote support simple and reliable. Regarding your comment about the drawbacks, when experiencing connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Your feedback means a lot to us! All the best, Valeria/TeamViewer BA Blake A. It Technician Retail Used the software for: 1-2 years ### "Overpriced and underwhelming — there are better options now" June 9, 2026 2.0 We moved away from TeamViewer and honestly don't miss it. The cost to value ratio just wasn't there compared to other tools we evaluated. It's one of those products that coasted on name recognition for years while competitors caught up and passed it, and the pricing hasn't kept pace with that reality. If you're a small nonprofit or a lean IT team trying to be responsible with budget, I'd strongly recommend looking elsewhere before committing to this one. Pros The remote access itself works when it connects. Being able to get into a machine remotely without a lot of setup on the user's end is convenient, and the interface is familiar enough that most people can figure out the basics quickly. I'll give it that much. For one-off remote sessions it does what it advertises. Cons The pricing is genuinely hard to justify, especially for a nonprofit. It's expensive for what you get and the licensing model feels designed to squeeze as much as possible out of you with tiers that don't map cleanly to actual use cases. On top of that, we ran into connection reliability issues more often than expected, and their response when flagging commercial use detection on legitimate installs was frustrating to deal with. There are better and more affordable RMM options out there that cover the same ground without the headaches. Review Source Response from TeamViewer June 12, 2026 Hi Blake, Thank you for sharing your experience so openly. It is good to hear that the basic remote access and ease of setup worked well for occasional sessions. We regret that pricing, licensing structure, and reliability did not meet your expectations, and we understand how frustrating issues like commercial use detection can be. Feedback like yours is important in helping us refine both our product and overall experience. We appreciate the time you spent using TeamViewer and your candid perspective. Best, Ying/TeamViewer VR Vesa R. CTO Information Technology and Services Used the software for: 2+ years ### "Good product destroyed by removal of core functionality and reliability" March 25, 2026 1.0 It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use. Pros The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine. It used to be a master of remote control Cons The new interface is a mess, with missing funtionality in basics, including things like sorting all devices by group. It is trying to be all tools crammed into one UI and thus bad at all of them. They should really make a remote control only UI with all the funtionality of the old one. Also the new one seems to fail connections a LOT. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Easier and more reliable back then, now Teamvier has made their product bad in order to catch up in badness I guess. Review Source Response from TeamViewer April 2, 2026 Hello Vesa, We’re sorry to hear that the new interface isn’t meeting your expectations. We understand that adapting to changes—especially in tools you use frequently—can feel unexpected when they’re meant to make things easier. To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer CY Cecilia Y. Customer Service Manager Security and Investigations Used the software for: 2+ years ### "Teamviewer: An essential for your toolkit." December 1, 2025 5.0 It is simple to navigate, easy to learn and use, and provides many opportunities for our business partners to collaborate with our company. This not only teaches our customers different strategies for problem-solving, but also develops excellent opportunities for building great relationships with our customers. Pros Teamviewer is an absolute essential for me. It is the most helpful business solution we have and our customer service depends on it. Cons There has only been one instance where I did not have what I needed within Teamviewer. It is a big inconvenience and pain-point, but not a deal-breaker. There is no way to export a list of End Point computers. In the forums, this was a frequently-discussed frustration by multiple customers, and one that could be addressed without too much development time/hours. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Reason for choosing TeamViewer ONE Ease of integration, Reputation/Trust Value, Ease of Use for Endpoint users Review Source Response from TeamViewer January 13, 2026 Hello Cecilia, Thank you so much for taking the time to share your experience and thoughts with us. It’s great to hear how TeamViewer is helping your business partners collaborate effectively. Building strong relationships while teaching problem-solving strategies to your customers. Regarding your comment about exporting the endpoints, we would suggest visiting our TeamViewer Community at https://community.teamviewer.com, where you can share more details and even screenshots for proper assistance. Hoping to see you there. Best, Valeria/TeamViewer Curt H. President Hospital & Health Care Used the software for: 2+ years ### "Not worth it...look elsewhere for cheaper and easier products." December 18, 2025 1.0 Teamviewer product...good...Teamviewer corporate structure with their latest money grab...I give them 0 stars for that. Pros The remote support program looked good while we used it...for many years...but the corporate structure is another thing altogether. Cons Corporate structure. Appears that there has been a change in environment and they are getting desperate...so now they are trying to get more money from everyone. When I told them that this was no consistent with their agreements...they started quoting something. I asked for a copy of what they were supposedly quoting...AND THEY COULD NOT DO IT. I was told that my license was not going to be valid any longer...yet it was a perpetual license which was supposed to be good as long as the product was supported by the OS. They said I could...but internally only...I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license. They refused. The cost of the product is absolutely outrageous in comparison to other products. The only reason I was staying with them was because it was good at what it did...BUT...their new changes required me to pay $1000's of dollars more to continue to use. Try working with their support...they simply stand behind their statements even though they can provide no documentation, etc to support their position....yet I could provide documentation showing where I was coming from....hhhhmmmm...go figure. TERRIBLE COMPANY...go elsewhere. Alternatives considered [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Reason for choosing TeamViewer ONE It worked good for what we needed and worked without issue of network firewalls, etc. Switched from [Frontdesk Anywhere](https://www.capterra.com/p/84709/Frontdesk-Anywhere/) This was a long time ago...like 15 or more years ago...was using PC Anywhere but Teamviewer offered things that could not be done with that product so we switched. Very happy until the latest culture of the company changed. Review Source Response from TeamViewer January 23, 2026 Hello Curt, Thank you for taking the time to share your experience. It’s clear this situation has been incredibly frustrating, especially after being a long‑term user. We understand how important clarity, consistency, and transparent communication are in licensing and support, and we are really sorry to hear that your recent interactions left you feeling unheard. Your feedback about license expectations, documentation, and pricing changes is valuable, and situations like this shouldn’t feel confusing or unsupported. Be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. Best Regards, Valeria/TeamViewer RT Ross T. Manager Information Technology and Services Used the software for: 2+ years ### "Teamviewer - time saver at a reasonable price." November 25, 2025 5.0 I support clients across Australia and mostly using Teamviewer. On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day. Pros Have been using Teamviewer for many years and unlike other similar products it remains consistent. Very easy to use, small footprint on the client machine, and simple to activate a new connection. Cons The latest "new" layout does not seem as friendly as the old version when using a computer as the master. I don't use TV on a mobile phone and it seems the newer layout is designed more for phone use. Alternatives considered [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) Reason for choosing TeamViewer ONE Much more flexible, ability for unattended access, far better facilities. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Much easier operation, ability to use Host for unattended access. Review Source Response from TeamViewer January 8, 2026 Hello Ross, Thanks for sharing your experience! It’s great to hear that TeamViewer has been a reliable solution for you over the years and continues to deliver value by reducing on-site visits and improving your IT support to your clients across Australia. Regarding the new layout, we really appreciate your feedback. Our goal is to make the interface intuitive across all devices, so thank you! Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, please be assured that your comment will be forwarded to the relevant team. All the best! Valeria/TeamViewer AS Andre S. IT Support Engineer Telecommunications Used the software for: 2+ years ### "Great support product" December 5, 2025 5.0 My overall experience with TeamViewer has been very positive. The platform is reliable and easy to use, and the support I received from \[sensitive content hidden\] was absolutely flawless—she was professional, responsive, and ensured that all my concerns were addressed quickly and effectively. Pros What I liked most about TeamViewer is its ease of use, thanks to an intuitive interface that makes remote connections simple and efficient. Additionally, the customer support is outstanding—always responsive and helpful whenever assistance is needed. Cons What I liked least about TeamViewer is the lack of affordable plans tailored for small businesses. While the platform offers great features, the pricing structure seems more suited for larger organizations, making it challenging for smaller companies to adopt it cost-effectively. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE compatibility with more customers that also uses TV Review Source Response from TeamViewer January 21, 2026 Hello Andre, Thank you so much for sharing your experience! It’s great to hear how much you’ve enjoyed TeamViewer’s ease of use and intuitive interface. That’s exactly our mission: making remote connections smooth, efficient, and accessible for everyone. It´s also nice to hear that our customer support team provided you with the level of responsiveness and professionalism you expected. This ensures users feel supported. Thanks for pointing this out. The pricing might feel challenging for smaller businesses, and your feedback really helps highlight where more flexible options could make a difference. Thanks again for taking the time to share your thoughts. All the best, Valeria/TeamViewer Hannah H. Accountant Accounting Used the software for: 1-2 years ### "TeamViewer" May 29, 2026 5.0 Overall experience was great. Makes remote work very easy and less of a hassle than having travel for simple task. Pros Enjoyed being able to remotely access clients computer when needing to make adjustments to books and didn't have time to travel. Cons Sometimes there was a slight delay in the login process even though both locations had great internet. Review Source Response from TeamViewer June 2, 2026 Hello Hannah, Thank you for sharing your feedback. It is great to hear that TeamViewer helps you remotely access client computers and handle tasks efficiently without the need to travel. We are glad it makes your work easier. We understand that even with a good internet connection, slight delays during login can be frustrating. When experiencing this, we recommend ensuring that both devices are running the latest version of TeamViewer from our official website, as this can help improve performance. All the best, Valeria/TeamViewer KW Kian W. Support Engineer Information Technology and Services Used the software for: I used a free trial ### "Reliable and easy-to-use remote support tool" June 8, 2026 5.0 My overall experience with TeamViewer has been very positive. It is one of the more dependable remote support tools I have used, especially compared to other remote access options. It performs well, is easy to explain to users, and helps improve support efficiency. Pros TeamViewer is reliable, easy to use, and works well for remote support. Connections are usually quick and stable, and the interface is simple enough to get users connected without much hassle. It makes remote troubleshooting much easier and saves a lot of time when supporting users or devices. Cons There is not much I dislike. Pricing can feel a bit high depending on the licence, and some settings or security prompts can take a little getting used to, but overall it works very well. Review Source Response from TeamViewer June 12, 2026 Hi Kian, Thanks for your great feedback. We are happy to hear that TeamViewer helps you deliver fast, stable remote support and makes it easy to guide users through connections. We also appreciate your comments on pricing and setup complexity in some areas. We are always working to make these aspects clearer and more accessible. It is wonderful to know TeamViewer supports your daily work so effectively. Thanks again for choosing us! Best, Ying/TeamViewer VR Verified Reviewer Owner and President Computer Software Used the software for: 1-2 years ### "TeamViewer A Good Remote Support Tool" August 4, 2025 5.0 I liked using TeamViewer, and had no issues with the product. It was easy to use and very convenient. Pros TeamViewer is easy to use and works well. I didn't experience any delays when remotely connected to a client PC. TeamViewer is a great tool for remote support. Cons The yearly license fee for TeamViewer for a small operation like my own business was more expensive than other solutions like DualMon. I switched to DualMon to save some money, but DualMon sometimes disconnects from the client during a session whereas this wasn't an issue with TeamViewer. Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) Reason for choosing TeamViewer ONE TeamViewer was a leader in the industry so I had confidence in it meeting my business needs. It also had a lot of extra features that I might use in the future. Review Source Response from TeamViewer August 11, 2025 Hello TeamViewer user, Happy to hear that TeamViewer helps you with your daily support tasks. Regarding your comment about our prices, we suggest contacting our sales support, where one of our representatives will be happy to discuss the licensing options with you. You can find our local number here - https://www.teamviewer.com/en/customer-support Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer SL STEPHEN L. Owner Information Technology and Services Used the software for: 2+ years ### "Teamviewer reliability great " November 25, 2025 5.0 Excellent as a user for 15 years. But the new version is more difficult to use. Sorting devices is not available in all views. Pros Reliability of connection to be access is always good. Connections are fast regardless of the internet connection speed. Cons Interface is not as simple as it used to be. It takes about 6 seconds connect to the main interface. Listing of devices needs to be more flexible. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Already had teamviewer host installed on clients. So easily upgraded. Review Source Response from TeamViewer December 2, 2025 Hello Stephen, Thank you so much for your review and honest feedback about our new interface. We understand how challenging it can be when changes are made. therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day and all the best. Valeria/TeamViewer TS Tom S. Director Information Technology and Services Used the software for: 2+ years ### "Trusted brand for providing remote technical support" July 16, 2025 5.0 Excellent client for providing remote IT and technical support. Works well, and rarely have any connection issues. Pros The TeamViewer Quick Support software allows you to connect onto machines without installing anything or requiring administrator permissions Cons When the new interface was launched last year, we had multiple complaints from customers that it was difficult to use, and unclear of where the ID/passwords could be found. Alternatives considered [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Reason for choosing TeamViewer ONE TeamViewer runs without administrator privileges - whereas Splashtop often requires admin privileges. Review Source Response from TeamViewer July 25, 2025 Hello Tom, Thanks for taking the time to review us. Happy to hear that TeamViewer helps you with your customers, even if they find our new interface a bit confusing. We’d like to take this opportunity to invite you to click the link below, where you’ll find the TeamViewer user guide. Feel free to share it with them to help make their TeamViewer experience smoother and more accessible: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer LB Lucas B. IT Service Desk Analyst Financial Services Used the software for: 1-2 years ### "A Practical Look at TeamViewer’s Strengths and Shortcomings." March 16, 2026 5.0 My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction, whether connecting across operating systems or helping someone troubleshoot from afar. Its performance is smooth in most situations, and features like file transfer, multi‑monitor support, and session recording make it feel like a complete remote‑work toolkit rather than just a screen‑sharing app. At the same time, the platform isn’t without frustrations: pricing can feel high, the interface occasionally feels cluttered, and false commercial‑use flags can interrupt work at inconvenient moments. Even so, once everything is running, TeamViewer proves to be a reliable, versatile solution that makes remote support and collaboration straightforward. Pros TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems without any complicated setup. Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor support, and session recording add a lot of practical value. I also appreciated the strong focus on security, with encryption and access controls that make remote sessions feel safe and trustworthy. The overall experience is streamlined, intuitive, and dependable, which makes it a standout tool for both personal and professional use. Cons TeamViewer’s main drawbacks come from its pricing model, which can feel steep for individuals or small teams and sometimes triggers false commercial‑use warnings that interrupt sessions. The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected. Performance can also vary when connecting to older devices or unstable networks, and occasional connection restrictions—like cooldown periods after long sessions—can be frustrating when you’re trying to work quickly. What part of your overall experience would you like to describe next? Review Source Response from TeamViewer April 1, 2026 Hello Lucas, Thank you for sharing your detailed feedback! We’re happy to hear that TeamViewer’s performance, security, and remote access features support your work across different devices. We appreciate your comments on pricing, interface changes, and false commercial‑use warnings. To help you navigate the updated interface, you can find a quick guide here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We’re also sorry for the incorrect commercial‑use block. You can restore access quickly by submitting a reset request here: https://www.teamviewer.com/reset Note: Please include all relevant IDs (local and remote). Finally, we understand your concerns regarding our pricing model, and please know that your feedback truly matters to us. We’ll make sure it reaches the right team for further review. Thanks again for your valuable input; it truly helps us improve. Best, Valeria/TeamViewer DC Dave C. Owner Computer Software Used the software for: 1-2 years ### "Excellent utility" December 25, 2025 5.0 I love the product and the support staff has been quite accommodating until as of lately. It is quite useful when clients are either away or unable to have me come personally to their homes/businesses Pros Excellent Resource for myself and my clients. I like the options and so do my clients of being able to access the computers remotely. Cons I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy. If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else. Review Source Response from TeamViewer January 23, 2026 Hello Dave. Thank you so much for sharing your experience with TeamViewer. It’s great to hear that both you and your clients appreciate the flexibility of our remote access solution. It really can make a huge difference when someone’s traveling or unable to meet in person. Regarding your comment about the service to be discontinued, please visit our TeamViewer Community at https://community.teamviewer.com, where you can share more information with us, and we can give you proper assistance on the topic. Hoping to see you there. Best, Valeria/TeamViewer DP DREW P. President Music Used the software for: 1-2 years ### "My Business depends on Teamviewer" November 25, 2025 5.0 I started using Teamviewer to be able to access my business server from home to be able to do work in the evening. I later found it really useful when traveling to be able to work from a hotel room and catch up on what was happening at my retail store. But I have never needed it more nor appreciated it more than I do now. In 2024 I moved back to Canada even though my business continued to operate with my staff in place in North Carolina. I live in a very remote location with no access except via a one mile boat trip. I am fortunate to have a good internet connection there and Teamviewer now allows me to manage and operate my business 900 miles away from it. This would not be possible without my Teamviewer software. Pros Teamviewer was easy to set up initially and now is now almost automated on my computer. Since I use it almost daily, it has become a thought-free part of my day. Cons I honestly don't have a response for this question. I have not compared it with other similar products and have no desire. Teamviewer does everything I need it to do. Review Source Response from TeamViewer December 3, 2025 Hi Drew, Thank you so much for your review and for sharing your experience. We are pleased that you've chosen us as your remote access solution! We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer BD Brian D. General Manager Industrial Automation Used the software for: 2+ years ### "TeamViewer is a valuable resource" November 26, 2025 5.0 We have found TeamViewer to be a multinational, multilingual platform that enables seamless file and data transfer. The ease of use and near 100% uptime make this our preferred platform. Pros Ease of use. We use TeamViewer to access files on a corporate server based in another country. This software enables seamless file transfer regardless of locale. Cons The number of concurrent users is limited unless you subscribe to an enterprise-level subscription. We have five users who could access the software simultaneously, but we are limited to 3. This ends up requiring resource rationing. Review Source Response from TeamViewer January 8, 2026 Hi Brian, Thank you so much for your rating and for sharing your experience. Regarding your feedback on concurrent user limitations. We understand the importance of flexibility for teams. We would suggest contact our sales team to evaluate your requirements and the license that best suits you. For contact sales: https://www.teamviewer.com/en/global/contact-sales/ All the best Valeria/TeamViewer TA Tracy A. Medical Coder-Account Manager Medical Practice Used the software for: 2+ years ### "Former TeamViewer User" December 2, 2025 4.0 Overall it was a very positive experience. I honestly didn't have a lot of issues, and any issues I did have, I was able to contact Support and they were able to assist. Pros It was easy to use and log into. Always had timely responses from Support if ever I did have an issue. Cons Would sometimes lose connectivity or wasn't able to log in, but not sure that was a TeamViewer issue or if it was a server issue. Review Source Response from TeamViewer January 14, 2026 Hello Tracy, Thank you for your review. In cases of connectivity issues, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi as well, could solve the issue. Best regards, Valeria/TeamViewer JR Johnny R. Operations Manager Marketing and Advertising Used the software for: 2+ years ### "Operations Manager" December 8, 2025 5.0 Best product to use and would recommend it. TeamViewer has made our company's network management easier, and allowed us an opportunity to give the best quality to our clients. Pros Reliability, user friendly, Value for money and makes remote management easy. I like that it makes managing multiple connections easier and quicker. Cons New platform doesn't show the down time. I prefer seeing that info as it makes it easier to know how long I have been down for. Makes the management of devices more effective. Review Source Response from TeamViewer January 23, 2026 Hi Johnny, Thank you for your rating and for sharing your experience! We love hearing how TeamViewer’s reliability, ease of use, and value for money are helping you manage multiple connections so smoothly. It´s great to hear how TeamViewer is making network management easier for your company and helping you deliver top‑quality service to your clients! Regarding your comment about the new platform not showing the downtime, we suggest visiting our TeamViewer Community at https://community.teamviewer.com for proper support. We hope to see you there! Best, Valeria/TeamViewer CF Charles F. PSYCHOLOGIST Health, Wellness and Fitness Used the software for: 6-12 months ### "Work Made Easier from Different Places" December 9, 2025 4.0 Overall I am satisfied. It's complicated and not always user friendly but your staff help bridge that gap. Pros Having tech support when needed. Ease of getting remote access when needed and excellent file transfer ability. That is my favorite feature. I was literally able to use a scoring app on one computer while testing someone from the other. Very versitile and makes me able to work from 2 locations at once. Cons At times it refuses Easy Access and demands the other machine's pw which is always changing. Then easy access later resumes and I'm able to use it. Review Source Response from TeamViewer January 23, 2026 Hello Charles, Thank you for your review. It´s nice to hear how TeamViewer’s reliable remote access and powerful file‑transfer features make it easy for you to work seamlessly across two locations. We´re also happy that our support team has been there to help you bridge gaps and keep things running smoothly! Regarding the Easy Access issue, we invite you to join the TeamViewer Community at https://community.teamviewer.com for troubleshooting questions. Hope to see you there! Best, Valeria/TeamViewer Roger A. Owner Marketing and Advertising Used the software for: 2+ years ### "Reliable remote access solution for personal or business use." January 21, 2026 5.0 Overall my experience is positive. It offers good value for money and is very useful for remote support and task management. Pros I like how easy it is to use for remote access with clients, friends or family. File sharing and team collaboration work smoothly. Cons The price can be high and sometimes connection issues happen. Over the phone, you need to figure it out which one you need, because there is many options and it is not very clear how to choose. Review Source Response from TeamViewer January 23, 2026 Hello Roger, Thanks for sharing your experience! It’s great to hear that TeamViewer makes remote support with clients, friends, and family smooth and straightforward — and that collaboration and file sharing are working well for you. Regarding your comment about connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in future connections. Best, Valeria/TeamViewer SL Susan L. Owner Accountant Accounting Used the software for: 2+ years ### "TeamViewer and my clients" December 1, 2025 4.0 Overall, I really appreciate TeamViewer and use it regularly with my clients. It allows me to not only get the work done in my client's computer but also train the client as I go. Pros It works very well in letting me operate my client's computer remotely. It connects easily, once the client figures out how to connect. Cons I can't figure out how to see my client's double screens, which can be very inconvenient. My clients also seem to have a difficult time figuring out how to download TeamViewer from the email invite. Lots of ads and confusing information that I can't see to help them through. Review Source Response from TeamViewer January 14, 2026 Hello Susan, Thank you very much for your review and for sharing your experience with us. We´re happy you chose us as your remote-control solution for support and training your clients. Regarding the possibility of seeing your client's double screens, please check the following link about the Remote session toolbar, where in the View section, you will find an option to view multiple monitors in one screen: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/remote-session-toolbar/ If this information doesn´t match your requirements, please visit our TeamViewer Community at https://community.teamviewer.com for any troubleshooting questions. Wishing you all the best, Valeria/TeamViewer MS Mark S. Senior ICT Systems Administrator Industrial Automation Used the software for: 2+ years ### "Still the king of Remote Support!" December 3, 2025 4.0 My overall experience with Teamviewer is very good. I have used many other applications that try to do what you do but they are not as easy to use. Pros Easy to gain access remotely without having to instruct the user to install the full software. Once you are connected everything is easy to navigate especially multiple screens. Transferring files to the remote computer is effortless. Cons Being locked out of a system if you are prompted for elevated admin credentials . Gaining this control is cumbersome as the option for Windows Authentication is not visible. Review Source Response from TeamViewer January 14, 2026 Hello Mark, Thanks for taking the time to share your experience with us! We’re glad to hear you find remote access, navigation, and file transfers easy with TeamViewer. Regarding your comment about Windows authentication, please visit the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/control-uac-during-a-teamviewer-session/ Wishing you all the best, Valeria/TeamViewer SL Simon L. IT Support Apparel & Fashion Used the software for: 2+ years ### "Great tool for computer remote control" December 4, 2025 5.0 Pros Ease of use for IT and users alike. Accessible from the web, fast and reliable. In short, a great tool for computer remote control Cons New ads that pops up and hide the code when we open it for users, or the web page that opens when you start it up. Very minor inconvenience all in all Review Source Response from TeamViewer January 16, 2026 Hello Simon, Happy to hear about your good experience with TeamViewer. Regarding the pop-up ads, please click on the following link for information on how to deactivate them : https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/remote-control/out-of-session-features/in-product-marketing-messages/ We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer JA Jennifer A. Physiotherapist Hospital & Health Care Used the software for: 2+ years ### "Happy customer" December 1, 2025 5.0 Smooth, streamlined process. Straightforward.Easy to use. Easy for my IT support person to access. No issues. Pros Deleted with team viewer. Has given me the ability to work from the other side of the world. So helpful when you live far away from family, but need to keep your business going when you’re away. Cons No dislikes. I have only had to call the team view helpdesk once and all the time I’ve used it and the issue was resolved quickly. Review Source Response from TeamViewer January 14, 2026 Hello Jennifer, Thank you so much for your rating. It’s great that you’ve had such a smooth experience, enabling you to connect to and from anywhere in the world. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.