# Page 23 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11626 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11626) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 23 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 551-575 of 11626 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KC Kenyon C. Marketing Administrator Marketing and Advertising Used the software for: 2+ years ### "COVID Super Hero" December 10, 2021 5.0 When first interaction with Team Viewer I was shocked at how many features were included. It was almost too good to be true. I will admit I ran into bugs as with any program. In the end I found that with a little tinkering everything comes together safely and with very little hassle. Pros My team and I were in a major mess with this pandemic. We manage many aspects of companies and being able to share information, manipulate systems remotely and even video and voice chat on one platform has been a God Send. In an environment where people are weary of face to face contact this is a very affordable and clutch solution. Cons Many of the issues I would have mentioned here have been fixed with constant updates and overall great tech support Team Viewer has be come a star player in the remote desktop and Video and Voice Chat Genres. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Business Hangouts](https://www.capterra.com/p/227251/Business-Hangouts/) Reason for choosing TeamViewer ONE Team Viewer is the equivalent to a Nike or Adidas when it comes to remote desktop software. No matter what other Apps present, the feeling safety that youu get when using Team Viewer is second to none. Review Source Chris S. Managing Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "The Greatest Pandemic Circumvention Programme " April 4, 2022 5.0 A very good tool which helped Ezytrack Zambia in terms of receiving online support when we have dashboard issues, and in applying the same to clients with full training and looking at their dashboard Pros 1\. Online training is extremely easy having control of their computer to run them through our tracking system from start to finish. 2. Watching them perform the same log in and dashboard checks, to see where errors are made 3. No face to face in these times, this is the only answer Cons Nothing at all As long as Internet speed is above average on both ends, no hitches Review Source JP Jerome P. Helpdesk Manager Health, Wellness and Fitness Used the software for: 2+ years ### "TeamViewer Review" October 19, 2021 5.0 TeamViewer is a reliable tool. We have used it for a couple of years now for remote support for end user issues. We have also used it for our major AV Events. We are able to control presentation laptops from the back of the room which is extremely helpful. Pros The product was easy to install for both the users and Administrators. We had no issues setting up access accounts and managing the licenses is very easy. Cons I really don't have any negative words or cons regarding this product. The tool just works. As a Manager of a helpdesk it is very important to have a tool that can be relied upon. Alternatives considered [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Reason for choosing TeamViewer ONE Sales and demo were clear and to the point. Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Billing support wasn't very good. Review Source Dave C. Owner Information Technology and Services Used the software for: 2+ years ### "Watch that renewal deadline" August 16, 2023 5.0 Pros I've been using the least expensive tier of TeamViewer for nearly five years ($600/year!). It has done everything I need of it. Cons I've occasionally run into issues where my 'free' use of it to interface with my ham radio-dedicated computer where they have deemed the action 'business' use and, despite my having a business license which I only use for my business, they would disable my access until I filed an appeal. This happened three times in two years. But most importantly, as I've begun the process of winding down my business, I missed the cancellation deadline of my license by two days and the company would not cut me any slack...charging me for another year despite my business officially closing well before that time. Reason for choosing TeamViewer ONE I should have done more research. Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Their pricing structure jumped substantially without offering any new benefits. Review Source Response from TeamViewer August 31, 2023 Hi Dave, Thank you for sharing the review about TeamViewer and we are so sorry to hear about the poor experience with TeamViewer. In order to turn things around and help you with the best possible solution for your case, we encourage you to have a discussion with the TeamViewer Support Team and you can reach them via https://www.teamviewer.com/en-us/customer-support. We really hope that you will receive a satisfying outcome and enjoy the journey with TeamViewer continuously. Best, Ying/TeamViewer piyush A. software engineer Computer Software Used the software for: 2+ years ### ""Teamviewer " - With this tool you can easily connect to the whole world." June 24, 2022 5.0 \- I am using this software for 5+ years and I am really happy . - Using this tool, I can easily connect with the client. - I strongly recommend everyone that we should use this software for organization. - Best software for Origin. Pros \- Firstly, compared to other tools can connect easily without any troubleshooting. - easy to use. Everything like remote, screen sharing, file transfer, recording are available in this tool. - I like most things, we can connect the team while the laptop is in sleep mode. - Multiple users can access the system through this tool. - All functionalities are available for session sharing or meeting with client . Cons \- At present, it is more stable and powerful tool. Reason for choosing TeamViewer ONE it is more stable and powerful tool. Review Source VR Verified Reviewer analista programador Furniture Used the software for: 1-2 years ### "Software de videollamadas útil en casos de postventa" October 24, 2022 5.0 Montajes en directo que necesitan ayuda desde el otro lado de la pantalla, indicando qué pieza falla en un mecanismo electrico que el técnico no conoce. Pros Videollamadas con posibilidad de señalar en directo a la persona que hace la llamada cosas en pantalla para marcar qué hacer o qué cable cortar Cons Quizás algo más de calidad en las llamadas, pero en general todo son buenas críticas Review Source RG Redeemer G. Freelancer Computer Software Used the software for: 1-2 years ### "TeamViewer Reviewed" January 31, 2022 4.0 With the help of TeamViewer, I am able to work remotely on computers internationally. I am able to gain access to more capable computers to help complete my Job more conveniently and efficiently within time. I am able to solve software issues on remote computers internationally. This has broaden the my work field massively. TeamViewer offers value for your money. Pros TeamViewer can be considered as a user friendly software. Most admirable feature of this software is the disk space it occupies and the amount of processor dedication needed for its' functions. The bright interface provides a soothing environment for businesses. Cons Although considered efficient, quality on the feeds may become disappointing under a low internet speed. Review Source RR Rishav R. Software Engineer Computer Software Used the software for: 2+ years ### "Efficient and User-Friendly Remote Access and Control with TeamViewer" January 29, 2023 4.0 Overall, my experience with TeamViewer has been positive. As a user, I find the software to be a reliable and efficient tool for remote access and control. The user interface is easy to navigate and the software is stable and rarely experiences any technical issues. The remote access and control capabilities are very useful and have helped me to easily access my computer remotely, or troubleshoot problems on other devices. The pricing and the number of devices you can connect to with the free version are some of the limitations but it still offers a great value for the price. I would recommend TeamViewer to anyone looking for a powerful and user-friendly remote access and control solution. Pros As a user, the feature I like most about TeamViewer is its ease of use and reliability when it comes to remote access and control. The user interface is intuitive and simple to navigate, making it easy for me to quickly access and control my computer remotely. Additionally, the software is stable and rarely experiences any technical issues, which is important when trying to remotely access or troubleshoot another device. Cons I have not found any significant issues with TeamViewer that I did not like. However, some users may find the pricing for certain features or the number of devices you can connect to with the free version to be a limitation. Additionally, some users may find that the software can be a bit resource-intensive, which could slow down their computer while it's running. But overall, it's a powerful and reliable software that offers great remote access and control capabilities. Review Source JJ Jay J. CEO Mental Health Care Used the software for: 2+ years ### "TeamViewer is absolutely essential- the icon even brings me relief." October 7, 2021 5.0 I'm just grateful. I'm a long time user and it's been a godsend in so many instances. Pros I've tried other remote desk software, and nothing has so far come close to what TeamViewer can offer for the individual user or small company. The freeware by itself is a gift, and hopefully is used proportionally. It's robust and hasn't ever failed- the only goofs have been on my end, and that's been ensuring that it's running on the other system. It's very, VERY easy to operate. There's no learning curve. If you can operate a PC, you can operate this software. Cons It's hard to find one, but if any it's that the mobile version can be a little tricky when it comes to using the magnification feature. That's it. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Ease of use. Review Source VR Verified Reviewer IT Administrator Music Used the software for: 2+ years ### "Great remote access software for troubleshooting" October 5, 2022 5.0 It is still a very reliable program but there are times when it fails to connects which might get you into a pinch if it is very urgent Pros Very easy to use and navigate. Able to share files while using remote access Able to control it over mobile phones Cons Relatively expensive considering that remote access softwares are free out there Connectivity issues occur quite often Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Reason for choosing TeamViewer ONE It is the one I'm most familiar with as I have been using it for years Review Source Response from TeamViewer October 24, 2022 Hi TeamViewer user, Thanks for choosing TeamViewer and liking TeamViewer! We are glad that TeamViewer is the most powerful remote access troubleshooting solution for you! We appreciate your valuable review on TeamViewer, and hope you would enjoy using TeamViewer as always! Have a great day! Best, Ying/TeamViewer VR Verified Reviewer RPA Developer Logistics and Supply Chain Used the software for: 2+ years ### "Best Software for Remote Connection/Support..!!! " May 15, 2022 5.0 It helps to connect with people, access the machine for solving the issue in virtual mode.. Especially during this pandemic season it is very helpful. Also it helps us to take remote session of any desktop from any place with just laptop and the software installed which makes our work so easy. Pros The simplicity of the software that makes our steps easy for taking the remote connection of the machine. It also supports calling functionality by which we can able to explain the context directly with the user on the other side. Transfer of file made easy with drag and drop. The chat makes it easy for communication. Cons The free/trial version has less features compared to the paid version. It does not notify/ask for permission to take control of the machine if someone else is already using the machine. The control of cursor and other actions cannot be controlled as like in other applications. Review Source TN Tam N. Assistant Professor Research Used the software for: 2+ years ### "TeamViewer is secure and easy to use" October 18, 2021 5.0 I have been using TeamViewer for years. I observed a lot of changes in TeamViewer to make it more stable and secure. Pros TeamViewer is very easy to use. It just requires a partner ID to help a user connect to a remote computer. It's very secure as well. TeamViewer is very helpful in teamwork support. It supports both PC and mobile devices. Very convenient. Cons The personal license is free, however, the business license is expensive. Review Source VR Verified Reviewer Lawyer Legal Services Used the software for: 2+ years ### "Excellent app apart from the mobile phones connection" April 12, 2022 4.0 TeamViewer helped me a lot when dealing with serious downtime issues on my business email accounts. The IT support was able, via TeamViewer, to quickly help me with the downtime issues while I was away from the office and the city. Pros The product is very easy to use as concerns the desktop assistance. It helped me many times when dealing with different software business products, incl. of state authorities, and via TeamViewer, the respective IT support of these external software products helped me deal with a lot of issues and registrations. I always use the TeamViewer app when I need IT support from distance, never used another product Cons It is very difficult and definitely not intuitive to allow another device to connect to your mobile phone. A lot of codes are asked with no guidance on who is responsible to give the code/s, how and who to receive them, and where exactly to insert them. One needs a lot of tries to obtain the required connection. Also, the different TeamViewer Apps are not easily differentiated in the AppStore, so one cannot find the appropriate app needed for the respective TeamViewer service (desktop or mobile) Review Source Korgoren S. IT Officer Pharmaceuticals Used the software for: 2+ years ### "TeamViewer Pros and Cons" June 16, 2022 5.0 Using TeamViewer unattended access has been so beneficial to us as an IT team. Pros Its easy to download and install. Remote connection is easy, no hassle. Rarely experiences connection problems. Cons Teamviewer versions should be compatible to connect to the other party. Stable and high internet speeds required for uninterrupted connections. Review Source RS Rahul S. IT Recruiter Staffing and Recruiting Used the software for: 2+ years ### "TeamViewer is my first software choice for remote access solutions." April 4, 2022 4.0 My overall experience with Teamviewer is great. love to recommend to my all friends. Pros So many great features TeamViewer provide, you can share your desktop screen to any your employee and resolves any problems or you can do online meetings. Cons Nothing to dislike about Teamviewer great software for personal and professional used and it's very used in your daily work life. Review Source Gohar A. Assistant Manager Technical Security and Investigations Used the software for: 2+ years ### "Zoom The Best Online Meeting App" December 7, 2021 5.0 Zoom is the tremendous product in the present situation due to COVID19. I recommended to all online users including work from home users to use this app in order to enhance the productivity and make their life happy. Pros Recently, all over the world facing COVID situation my organization introduced ZOOM Application initially which helps us in the Work From Home process. I loved to use this app as it is very fruitful and friendly. Its features easy to handle and productive in order to run day to day operations. Cons I personally faced certain electronic mail support issue but somehow it does not effect my interest to use it. Zoom team should be notice that point and improve it as well. Review Source VR Verified Reviewer 3D Modeler Fine Art Used the software for: 2+ years ### "This is one of the best remote software products on the market" September 29, 2018 5.0 One business problem I am solving with teamviewer is, if I forget an important file that I need on my other computer, and I leave my other computer on, of course, I can just simply transfer that file over to my phone or another computer and not have to worry about it. I have used the personal use license to also help out a friend with software troubles and fix it without having to walk them through it and take longer than it would to just do it myself. Pros The thing I like most about this software is the ease of use, no matter where I'm at. If I'm stuck at some place for a while and I need to let a program run for a download or something of that sorts, I can use the Teamviewer app on my phone to access my PC with teamviewer on it, I can access other PC's with teamviewer on it from my own PC, and transfer files as well in case I need a certain file, or help someone out with a trouble they may be facing in software or on their PC in general. Cons The thing I liked least about teamviewer is the issue where if you have a network, you have to remember to check the remember password on this network. There have been times where I have wanted to access one of my devices and I forgot to do so, so I wasn't able to get logged into my device despite the current device and the device I was trying to access being on the same network. I do get it though, since most people use this with multiple people, however with a personal use license and an option for the network administrator, I think there should be something where they can choose if they want to allow connections for all devices on the network without a password being needed, so we can avoid the headache of a mistake that we made when setting up a new device on the network. Review Source Emely F. Marketing Analyst Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Versatile remote access tool " July 23, 2022 5.0 TeamViewer provides stable, secure, and fast connectivity to any device, from anywhere. It allows developing very effective communication and significantly facilitates collaborative work. Pros It has instant messaging that facilitates the exchange of ideas or information in real time. The remote control session recording function works flawlessly. Your remote desktop has been invaluable as it allows me to access my computer from anywhere. I really like that it is compatible with different operating systems and can be used on multiple devices. Its remote printing capability for Windows and MacOS has proven to be very useful. Cons During the time that the platform has been used, no negative aspects have been noticed in the operation of this platform. Review Source Ashley Mathew T. Sr Technical LEad Information Technology and Services Used the software for: 2+ years ### "Well Known and Accepted product" July 26, 2022 5.0 Highly satisfied. Very useful in produt based customer support and for internal knowledge transfer sessions. Pros We had been using teamviewer right from version 9 for online support of our customers. Teamviewer satisfied all our requirements in providing prompt support for our applications. From 2017 we also had flexible subscription based purchase options which was very good for our budgetary constraints. Over this period of time, teamviewer became highly acceptable in our customer environments in terms of security and privacy. Cons Minimum number of simultaneous sessions. Most often we need only one session active and hence we tend to purchase that. When an emergency occurs (which is very rare), we do not have a provision to allow 2 or 3 sessions. Paying for the same for the whole year was not profitable initially. However later we upgraded to a more flexible license Review Source CC Carlos C. Structural Engineer Civil Engineering Used the software for: 2+ years ### "Best app for remote support and assistance." October 11, 2021 4.0 When a technician is needed to solve a problem remotely and without the need for a face-to-face visit. Pros A device can be operated remotely in real time and without connection instability or failures. Cons That the code and password must be given every time it has to be used. But it is for better security. Alternatives considered [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Reason for choosing TeamViewer ONE Better pricing and features. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Basically Teamviewer has a more simple enviroment. Review Source ZM Zandrich M. CMO/COO Information Technology and Services Used the software for: 2+ years ### "TeamViewer - Keep it Simple" May 17, 2022 5.0 Without TeamViewer, I couldn't imagine setting up remote access in a short period of time without encountering issues. TeamViewer is more reliable and stable than Remote Access (Windows), is simple enough to deploy and use on-the-go and in office environments where the average user does not have much experience beyond administrative tasks on PC. Over the course of 8+ years of using TeamViewer, the experience has only become more simplified and more streamlined. Pros Remote Support has the potential of taking up large period of time if there are any hindrances, and callouts to physical offices are expensive for all parties involved. Almost a decade since I was introduced to TeamViewer, I can't imagine life without it - whether I'm helping a family member set up a program, or helping a client troubleshoot a priority issue at a moment's notice, TeamViewer has never failed me. The addition of live chats and sharing has turned ICT support into an absolute breeze, no matter where I am. Cons I have not had any negative experiences with TeamViewer in recent years. Review Source VR Verified Reviewer Senior AI Engineer Computer & Network Security Used the software for: 2+ years ### "TeamViewer has the best performance, but the price deters many consumers." December 8, 2021 5.0 Pros It's wonderful and at the top for me, but pricing is still an issue. Pros: Team Viewer gives you complete control over remote computer access. I can effortlessly move software files between my computer and the remote computer. It has made it easier for me to aid my branches in transportation by allowing me to access any computer from my phone application. I set it up to start with Windows and add a static password, so you don't need the other side as long as your computer is connected to the internet. Logging out or switching users between OS users is a straightforward process. It logs in as an administrator and does not require administrative privileges for every task. Support for session recording, instant messaging, and audio calls, all of which are quite important for communicating with the opposite side. To get rid of voyeurs, show a black screen to the remote side. Cons The issue is that if you connect with a lesser version, it prompts you to upgrade the lower side. Support for older operating systems has been discontinued. The cost of a commercial user license is high. Review Source AM Asad M. IT Contractor Information Technology and Services Used the software for: 2+ years ### "Best virtual Meeting App" November 19, 2022 5.0 Best remote support app ever used for free Pros 1\. User friendly remote support 2. All features available on free version 3. Best for virtual video meeting 4. Best for screen share5. Most secure to share data Cons 1\. Can add the service desk ticket feature 2. Can add the alert notification option before team huddle Review Source MD Abu K. Administration Officer Education Management Used the software for: 2+ years ### "TeamViewer is a Pure Gold in term of Remote desktop support" May 12, 2022 5.0 TeamViewer is one the pioneer of remote desktop support. As an administration officer, I need to share my screen with multiple operators & officers. I also need the help of some experts who were hard during the pandemic or while they stay on the vacation. Teamviewer has been a blessing because it saves time & hassle by connecting multiple users to a PC at a glance. Pros The software has been of great use to me. It has a simple UI & secured connectivity. We can access the screen from any PC or Smartphone from anywhere in the world. It has got an integrated file sharing system with a chatting option which adds more value to the software. Cons It needs a stable network to operate. It becomes very unstable if there are any network issues out there. The file-sharing needs to be more developed. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) More features under a hood. Review Source Miguel S. Ing Soporte Information Technology and Services Used the software for: 2+ years ### "Tools in the era of distancing working " September 15, 2021 4.0 I may say it is a nice and powerful tool in the daily work, very good communicator inside your team, easy screen share and it has a good talking interface Pros it is very easy to use, have many tools for daily work, you can add only workmates and have no distractions with social media Cons it is a little slow when you open the first time, it is needed to have a good ISP because the app requires bandwith, you have to use it many weeks before you can get the best of the app Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.