# Page 26 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 26 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 26 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 626-650 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Isael Alexander M. Network and Comunication Analyst Hospital & Health Care Used the software for: 1-2 years ### "Managing remote teams has never been easier" March 22, 2024 4.0 Pros It is a very friendly tool, managing remote desktops or remotely accessing different computers at the same time and having a real-time visualization is something very easy to do with said tool without needing to see a delay because the communication is interrupted Cons The tool is very expensive compared to others, but we consider it to be worth what it costs. Review Source Response from TeamViewer April 22, 2024 Hello Isael, Thank you for sharing the positive feedback about TeamViewer and we appreciate your recommendation! Also we hope you enjoy using TeamViewer all the time! Best, Ying/TeamViewer rjE rafael jefte E. Supervisor de Operações Farming Used the software for: 2+ years ### "Best tool for remote access!" May 20, 2022 5.0 It's been great, I've been using it for years. It came to make my job a lot easier, because I can easily access and see the problem that is on my client's machine and quickly make the necessary adjustments. Pros What attracted me the most was the ease of access, being simple for me and my clients, being fast and very dynamic. Cons I didn't have any problems with teamviewer. I believe that the only thing that could be better is the dowload page of the site, it is a little confusing for those who access the first time. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE For the trust in the brand, for the price and certainly for the ease of use. Review Source bienvenu K. comptable Accounting Used the software for: 6-12 months ### "parfait !" December 9, 2022 4.0 connexion rapide, gratuité, et rapide Pros tous mes proches ont le même logiciel et facile d'accès,pas de virus,et gratuit Cons je n'ai aucun problème avec le logiciel vue quelle fait mon affaire Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE facile et simple Review Source MD Marc D. ICT Manager Food Production Used the software for: 2+ years ### "Easy to use for end-user as well as for support people" July 11, 2023 5.0 Used this for many years as well in professional context as for private usage and never had issues. Pros It has good security features and works almost always fluently Cons The fact that with every new version/update the session fall-back into "free usage" sessions. They should provide backwards compatibility in one way or another. Alternatives considered [Radmin](https://www.capterra.com/p/65611/Remote-Administrator/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Reason for choosing TeamViewer ONE Logmein too expensive and limited , Radmin is internally perfect but not for home-working users e.g. Review Source Response from TeamViewer July 27, 2023 Hi Marc, We are really pleased to know you have chosen TeamViewer for your remote access solution and we appreciate your recommendation!! Thank you for trusting TeamViewer as a power tool for helping you. TeamViewer is backward compatible but not upward compatible. This means that you can connect with your current version to devices which are running the same version as yours or older versions. Likewise, we would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any trouble shooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in TeamViewer Community! Best, Ying/TeamViewer BC Brayan C. Analista de sistemas Information Technology and Services Used the software for: 2+ years ### "Si buscas un remoto TeamViewer es lo tuyo." December 17, 2022 5.0 este programa lo utilizo mucho para dar soporte remoto a mis clientes desde cualquier lugar del mundo. Pros me permite hacer asistencia remota a mis clientes. Cons hasta el momento no he encontrado defectos en el software. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) AnyDesk me presentaba muchos errores y limitaciones. Review Source Robert M. Head Of Strategic Marketing Information Technology and Services Used the software for: 2+ years ### "TeamViewer - connect and transfer files easily " May 29, 2022 5.0 I've used TeamViewer's remote connection for almost a decade, and while I've tried other alternative remote assistance software, none is compared to it. The interface is so clean and simple, and controlling my remote PCs Is easy. It's as simple as drag and drop to transfer files, and I can communicate with other users through chat box or voice, the smartphone version is convenient and feature-rich like the desktop version. Pros What I like most about TeamViewer is the user interface; it's incredibly easy to use, visually appealing with its blue and white colors and all the platform tools are very easy to reach, it allows me to adjust the quality of the video and the fluidity of the remote connection depending on the speed of my connection, I can increase the quality to improve the fluidity of the video, what I like about TeamViewer is that it has real-time chat and allows unrestricted communication, and the camera transmission is stable. TeamViewer is useful for people who need assistance in their work team or manage multiple devices, as it can copy and paste files remotely. Cons what I don't like is that the mobile version consumes a lot of data, compared to other remote assistance apps. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) because TeamViewer has voice call and chat Review Source Vengatesan S. Oracle SCM Consultant Information Technology and Services Used the software for: 6-12 months ### "TeamViewer is a Bridge between two machine" November 26, 2022 4.0 Our Organization believes in and using it to access Our Client machine for IT support activities.One of the best tools in the current period. Pros \* No special training is required\* Options are easily understandable & usable\* One of the best remote connector tools Cons \* File transfers are a bit slower tasks\* Another machine should be kept opened not happening automatically after the machine Re-start\* Review Source Response from TeamViewer January 4, 2023 Hi Vengatesan, Thank you for choosing TeamViewer and we appreciate your recommendation!! We are so happy to hear that TeamViewer is a user-friendly remote access solution for you! Additionally, you are invited to join TeamViewer Community (https://community.teamviewer.com) for any troubleshooting questions about TeamViewer. We can't wait to see you in TeamViewer Community! Have a fantastic day! Best, Ying/TeamViewer Gary P. Data Analyst Telecommunications Used the software for: 1-2 years ### "TeamViewer is an excellent remote connection product." March 18, 2020 5.0 Sincerely, TeamViewer is the best remote connection platform I have used, this product is perfect for me because it fits all my uses, it has allowed me to have a high performance in my work and its availability in mobile applications allows me to connect to my computers from anywhere I am, personally I feel very comfortable with this product and while its operation is excellent, I would never consider changing it for other alternatives. Pros This product stands out among others for offering a high functionality and guarantee of its service, it is very easy to use and install, one aspect that I love about this product is that it allows its users to connect to other computers from the comfort of their mobile phone allowing them to have remote access from anywhere, it has very complete functions that allow its users to transfer files between computers with a very fast loading speed, its interface has a very complete design that allows people to work very efficiently when using the software, its security standards allow you to have peace of mind at all times because it is a very safe platform to use. In general, the amount of work that can be done is infinite. Sincerely, TeamViewer is a service of great opportunity to acquire, since it is very versatile and is a product designed with the highest standards of quality. Cons The operation of this service is very complete, the software really does not present any kind of problems, I recommend people who use it to have an internet that is suitable for working with this platform, because if the internet is very slow the software works very slowly and it becomes completely impossible to achieve work. Also its cost is a little high compared to other alternatives, but because the service works very well it compensates its price. Review Source VR Verified Reviewer Graduate Research Assistant Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Best tool for controlling office from remote desk" April 26, 2022 5.0 I am fully satisfied with the software. I could not think a single day without this software, which is because its application is useful for my daily needs. Pros This tool is useful to continue the office works from remote. Also, I give support to my clients and colleagues from remote location. It is very much convenient to use. Cons You can still improve the performance of the software. There are some glitches that it shows some slow performance after using long time. It can be improved. Review Source JS Joni S. Senior software engineer Computer Software Used the software for: 6-12 months ### "Naviguer dans le travail en toute transparence avec TeamViewer" December 17, 2023 5.0 En tant qu'utilisateur, je trouve que TeamViewer est un outil indispensable pour la collaboration à distance. Son interface conviviale, ses performances fiables et ses fonctionnalités polyvalentes compensent les inconvénients mineurs. Pros Personnellement, ce que j'ai trouvé le plus impressionnant dans ce logiciel est sa connectivité à distance transparente, qui facilite le travail quel que soit l'emplacement. L'interface conviviale et les performances fiables de TeamViewer se démarquent vraiment, améliorant ma productivité globale. Cons Sur une note personnelle, l'aspect que je trouve moins favorable dans ce logiciel est le décalage occasionnel lors des tâches à forte intensité. Bien que TeamViewer fonctionne généralement bien, les ralentissements occasionnels peuvent constituer un inconvénient mineur, notamment lors des moments de travail critiques. Review Source GV Gerardo V. Manager Information Technology and Services Used the software for: 2+ years ### "Great tool for providing remote support" March 5, 2022 5.0 I like this software very much because we provide remote support to our end customers, then, altough most of them doesn't have a TeamViewer's paid license, that's not a problem to join with them on a remote session. Obviously they can't use all the paid features but the free edition gets you out of the trouble in an emergency case. The tool is so easy to use and the features are up to the leaders. Pros You could use the free edition with end users that are not already TeamViewer customers Cons The time limit for the free remote sessions and the constant updates needed Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Becaus mos of our customers use TeamViewer and the interface is much more friendly. Review Source UK Umurhan K. system specialist Sports Used the software for: 2+ years ### "comment" December 14, 2021 5.0 In general, it is the remote connection program that I have used the most both in my private life and in my business life. I am very satisfied. Pros My favorite feature is that I can provide an easy and secure connection. And providing the necessary security by giving a password before the connection. Cons The aspect that I like least is that if another user has one of the lower versions of this software, remote connection cannot be established, the versions must be the same, I would like this to be ignored. Alternatives considered [Ammyy Admin](https://www.capterra.com/p/218001/Ammyy-Admin/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE I prefer this software because of its price performance ratio and reliability. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Due to the expensive license fee Review Source Nicolas P. Marketing Apparel & Fashion Used the software for: 1-2 years ### "Quality remote support" September 22, 2021 5.0 Allowed quick and efficient support to people on my team Pros great system for support, allows real-time intervention and effective maintenance of the need. The use is simple and the operation is fast and well organized Cons I didn't have any problems using the system, I just found its values ​​a little high for small businesses Review Source CP Chuck P. Marketing & Creative Director Dairy Used the software for: 1-2 years ### " TeamViewer saves the day!" June 24, 2021 5.0 Our company's, and my team's experience was great. With ease of set up, features that kept us working on critical, time crunched projects, TeamViewer really saved the day during a time of much uncertainty. Thank you TeamViewer for your great product! Pros During the pandemic, my entire team and I worked remotely. TeamViewer was easy to set up and use every day. This valuable software enabled us to access our work computers easily and send files and more. It was like we never left the office! Cons While not expensive, TV was an investment. However, this investment paid off handsomely! While no company enjoys spending money, TV's cost (while higher than some) was easily worth the spend. Review Source Ivan M. Software Engineer Computer Software Used the software for: 2+ years ### "Easy and intuitive" May 6, 2021 5.0 Teamviewer was my ally to better face the migration to telework caused by the pandemic, that's why I use it and recommend it to all my colleagues. Pros It allows connections to the different clients in an agile and secure way, I love its usability and interface. Cons I think there should be plans for small and medium businesses that are more affordable. Since due to the pandemic profitability has dropped a bit Reason for choosing TeamViewer ONE I had had experience with the free teamviewer license and knew what I was looking for to implement in the company. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Anydesk had inconsistencies and the access speed did not compare to that of teamviewer. Review Source AK Ali K. IT senior service desk manager Education Management Used the software for: 2+ years ### "Best IT support tool" July 11, 2022 5.0 We solve any software issue at theend user sides with it anytime anywhere using even mobile device Pros It is easy to use, to train and to provide remote support using it, the integration was smooth. Cons The call feature ahould be enhanced, voice is somehow low Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing TeamViewer ONE We have all the solutions, but with the remote support i prefer working with teamviewer Review Source VR Verified Reviewer Key Account Manager Telecommunications Used the software for: 2+ years ### "Too Many Feature Too Less Cost" March 18, 2022 4.0 Pros It has too many feature and cost is very less. Cons Little slow and crash a few times. File transfer need a ramp us. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) This had higher number of feature. Review Source VR Verified Reviewer Computer Operator Information Technology and Services Used the software for: 2+ years ### "Team Viewer The Best Remote Desktop Support Software." December 17, 2021 5.0 Team Viewer is a safe and secure product. I am using this software for the last six years. Mainly I am using this platform to work remotely from another computer by sitting from my home or office. I am teaching some of my company employees by Team Viewer by screen sharing. It also makes our meetings easier by voice and video conferencing. It saves a lot of my time. Pros Team Viewer is the most effective software for screen sharing. If you want to work through your friend or company employee computer you can use it easily. Also, you can share files with another user with a low-speed internet connection. Cons I found one issue that is you and your other user need the same version. If there is a lower version between you it does not work. The lower version user has to upgrade it. And you cant share any big file through Team Viewer. Review Source AE Anna E. Production Manager Pharmaceuticals Used the software for: 2+ years ### "Useful software during COVID19 pandemics" May 26, 2022 4.0 Satisfyed with the overall experient using Teamviewer, made my life easier and safer! Pros It was really easy to connect to other PCs located elsewhere. During COVID19 we needed to work from home but using equipment that was installed in the laboratory. It made our lives easier and safer because we did not have to go to the office! Cons Sometimes it disconnected without having internet powercut or it stopped working without any apparent reason but in the end it kept working so, not much more of a trouble. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) It was a decision made by the IT team of the company. Review Source VR Verified Reviewer Senior Engineer: Rocket Motors and Warheads Used the software for: 2+ years ### "TeamViewer makes a connected, multi-device life that much simpler!" May 25, 2018 5.0 I am able to administer all of my devices from wherever in the world I am and make sure that they are all doing what they need to. I am also able to help my family and friends with any issues they have on their computers by simply logging into their machine from TeamViewer. This programme has changed the way that I think about computers and their use. Two of my computers, a MacBook and a Linux box, used as media centers, almost never have to be accessed through their physical hardware as I use TeamViewer to do all the administration. I love this programme! Pros The software enables me to access and control multiple devices from a central single unit, whether I am close by, or in a different city. The setup of this software is completely seamless and I have instructed others, notable my 80 year-old grandfather, in the installation of it over the phone without a hassle. Cons The fact that the software is not forward-compatible (I know, how could the old version know how to work with a new version). This makes it really difficult for myself who uses an enterprise version of TeamViewer 12 on my work computer, but if I need to connect to my personal devices at home for non-work purposes, it will not connect as they are running TeamViewer 13, and I am not licensed to use this on my work computer. Review Source RK Ravender K. Plant Engineer Oil & Energy Used the software for: 1-2 years ### "Remote Problem Solver and file sharer" January 8, 2022 5.0 My overall experience is good with this software I mostly use for Remote troubleshoot and online conferences and meetings and to access the client computer remotely to solve the problem. The paid version is Amazing which lowers ads and multiple features. it helps to solve even small problems remotely Pros Team viewer is a great Software for desktop sharing. It gives solutions for remote control, File sharing which works behind any firewall, and NAT Proxy. There is No configuration necessary and can remote access to unlimited remote computers. It offers easy file transfer. It has the Video chat and voice transmission option through which we can communicate and can add up to 25 users. we can also conduct online training, troubleshoot problems from remote. It is easy to install and use, and it has a user-friendly interface. We can access our data and application anytime and anywhere. It offers the highest security standards and has good customer support. Cons It does not work through proxy servers and that version is costly. It needs a fast internet connection, on slow internet connection, it creates a lot of problems. At least two computers are needed with a team viewer installed to operate the software. The other system should be active and available to access and if the system sleeps we can not access it. It can not be used for free for commercial or business purposes and we have to pay to buy a commercial version. It can not download the large files or transfer the large files and does not show the high-resolution screens. It has a lot of ads in the free version. The auto-update feature is not available. Review Source AN Archit N. Data Science Intern E-Learning Used the software for: 1-2 years ### "Good app to get the job done" October 14, 2021 3.0 Overall experience was 7/10 for me as the minor issues makes it a bad experience but the app definitely gets the job done right. Pros The remote access in the app is good to get any job done related to remote access. It also give remote access to the mouse and keyboard for the admin to take over the remote PC seamlessly. The remote access doesn't allow admins accessing the remote desktop to make any permanent changes to the desktop which is a good security feature that whoever it may be on the other side, permanent changes to the OS or any other software will only be authorized by the actual owner of the desktop. Cons The remote access lags a lot sometimes and the person accessing the remote desktop faces a lot of issues while getting the job done. It uses whole of the bandwidth of the internet and interrupts any other app using the internet on the device. Review Source Chhana H. IT Consultant Consumer Services Used the software for: 6-12 months ### "Teamviewer is the software popularly for all people used. " April 19, 2022 5.0 For my job, I have many experiences about teamviewer with customer and my friend. I almost used it in remoting with customer for supporting and check the screen of server. Pros I almost like teamviewer for remoting desktop and mobile, Sharing file, Record screen and sound, Meeting conference and Easy to install. Cons I need to improve about application interface of this software. Reason for choosing TeamViewer ONE This software is good to implement in Helpdesk supporting field of Computer science field. It also help much for sharing something to people know. Review Source GP Gerhard P. Manager Farming Used the software for: 2+ years ### "A good option for any company " February 8, 2022 4.0 I've been using team viewer for years and plan to carry on for many more years. It is an important part of my day to day workings Pros The remote desktop and live chats are by far the most useful tools in this product. After some time getting use to the layout and learning how to use all the functions it is easy to use and can be done by most people right at the start. Cons A more simple dashboard would help for more people to get use to all the available tools from the start and get use to all the features faster. Review Source Haocheng L. Research Team Leader Telecommunications Used the software for: 2+ years ### "TeamViewer Review" November 8, 2023 4.0 An overall enjoyable experience of using TeamViewer for remote weekly meetings with team members. Pros It is an open-source app for teams to collaborate remotely from one screen of a user. The app is easy to understand and use for remote meetings. Cons There are occasional connectivity issues, and the app is costly for commercial use. Review Source Response from TeamViewer November 23, 2023 Hi Haocheng, We are grateful for the great feedback and a perfect rating is given based on your TeamViewer journey! There are lots of useful and powerful features of TeamViewer, you may check out our homepage (https://www.teamviewer.com/en/features/). Likewise, did you that you may learn more about TeamViewer features and gain more knowledge in TeamViewer Community? Come on and visit us on TeamViewer Community (https://community.teamviewer.com/English/kb/english) We hope you enjoy using TeamViewer all the time and look forward to seeing you in the community! Have a great day! Best, Ying/TeamViewer Similar Products Featured