# Page 29 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 29 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 29 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 701-725 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Julian X. IT Administrator Information Technology and Services Used the software for: 2+ years ### "Best remote support software ever" December 8, 2019 5.0 I am very happy to use Teamviewer as my way to go software for remote control and support software. Definitely suggested. Pros Teamviewer is one of those products I started using since their early releases and since then It was love at first sight. Thanks to its ease of use and their way to provide a Host control software, it made my life extremely easier as IT Administrator to support my teammates wherever I was, wherever they were, around the world. Also, as Teamviewer provides a Free for Non-Commercial use, I like to use it at home too, to support my family with their daily struggles, when they need some support. Cons It's really difficult to mention some negative points in such an amazing software, which made the VNC world definitely easier to use. Switched from [RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) The pain to open ports on the router on each host and firewall setup made the overall experience definitely painful on each side ( user and IT Admin ). Also, considering the free for non-commercial use, would have been a nightmare to open router ports on each family member you need to support, especially if they do not live under the same roof. Thanks to Teamviewer ID and Password system, and reverse connect, this is definitely a matter of the past! Review Source Miguel C. Desarrollador Program Development Used the software for: I used a free trial ### "El elegido a la hora de soporte técnico remoto!" November 11, 2022 4.0 Usualmente se usa para dar asistencia a empleados o clientes ingresando a sus computadoras para controlarlas y resolver problemas que puedan tener. Es un software MUY versátil para esa función Pros El producto es muy fácil de usar e implementar. Con unos clicks ya se está controlando la computadora huésped haciendo mantenimiento remoto sin ningún problema. Cons Se puede mejorar el "chat" y hay softwares alternativos que ofrecen lo mismo o mejor por menor precio. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE NO compré teamviewer. Usé la versión gratuita. y me quedé con el soft alternativo Review Source MF Muhammad F. Chief Internal Auditor Financial Services Used the software for: 2+ years ### "Rich, Stable, Good, and Simple Collaboration Tool" August 25, 2022 5.0 Best solution for accessing, controlling, screen sharing, data transferring, and video conferencing on any device anywhere in the world because it supports all popular operating systems. TeamViewer provide excellent quality over data sharing and video conferencing. It is fairly rich, stable and scalable. Installation and implementation is so simple. Pros TeamViewer make it possible to share data from one remote workstation to another ensuing security. It supports all devices and easy to use. Not only screen can be shared but it also facilitates video conferencing. Cons Pricing of commercial license is too high. Devices cannot be connected if they are using different version of TeamViewer. Low internet connection can effect connectivity between devices. In case of screen sharing it does not allow both persons to work together on shared screen with different colors of cursors. Review Source LV Leo V. DBA Computer Software Used the software for: 2+ years ### "Team viwer Review" September 18, 2023 5.0 It´s Very Good to monitor a Computer at distance in a Large Download for example. Pros It´s very helpfull and exciting ,Manage any Computer from another one that my be Distant. Cons I Don´t Have Cons About Team Viewer. It Works Whell depending on the network. Review Source Elisa C. Assistente Computer Software Used the software for: 2+ years ### "Utilização Team Viewer" May 1, 2023 5.0 Minha experiência é muito boa com o team viewer, ele é o meu preferido. Pros O produto é fácil de usar e os usuários o encontram facilmente para baixar. É uma ferramenta muito importante, prática e rápida para ser usada no suporte a atendimentos. Cons O custo é um pouco elevado, fazendo com o que a maioria dos usuários não o utilizem na versão paga. Review Source Vishal S. IT Infra Lead Logistics and Supply Chain Used the software for: 2+ years ### "TeamViewer Make easy IT Support to my remote users " September 26, 2022 5.0 we are regularly using this application since my users are on remote site I must say this is the perfect tool as compared to other tool available in the market. Pros Unattended Feature reports for total remote support Cons nothing negative about this product for me. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) Reason for choosing TeamViewer ONE to its unique feature and security Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Security features Review Source Ravinder K. Client Solutions Specialist Financial Services Used the software for: 1-2 years ### "Fantastic, Remote-control application for windows and mac." January 15, 2023 5.0 Overall, I am much happier with the product and its capabilities. I can directly share files to remote device which is a fantastic feature. Pros Team Viewer is one of the best applications to remote-control any device including mobile devices. I really like the User Interface of the application. It is user friendly and very easy to use. My clients who don't have much technical knowledge can also use this easily in first time. Cons Seriously, I have been using this for more than 2 years but still I couldn't find anything that I dislike most about Team Viewer. Although, there are some minor glitches like connection drop or frame drop but that's not a big issue for me. Review Source Response from TeamViewer February 2, 2023 Hi Ravinder, Thank you for sharing your unique experience with TeamViewer! We are so thrilled to know that TeamViewer becomes a powerful tool to help you! We are also happy to hear that TeamViewer is a user-friendly remote access solution! We wish you a pleasant day! Best, Ying/TeamViewer sK seferino K. Laboratory Analyst Chemicals Used the software for: 2+ years ### "TeamViewer-The Best Viewing Software" September 10, 2021 4.0 my experience with this software has been awesome despite the few challenges that it has which are bearable. Pros 1) it gives someone the ability to remote access of log in screen 2) TeamViewer allow employees to collaboration and/or work on the same laptop even when they are not in the same area or place as long as they are connected to the same server 3) it promote collaboration and make the work continue, no lost production time 4) Effective File Transfer- file transfers are easy to do through Team Viewer by using the inbuilt tools on the toolbar 5) it allows the user to record the session Cons So far the only issue have had or found with TeamViewer is on the file transferring been very slow and you can not access it without the internet Review Source GB Ghassen B. Developer Internet Used the software for: 2+ years ### "TeamViewer Makes Remote Desktop Very Easy" February 25, 2022 5.0 My overall experience is very positive. While I wish their installation process was a little more thorough, and perhaps some more flexible pricing models, their reliability and quality once all is said and done are industry leading, and that's for a reason. Other than the false positive attitude and cost, the overall experience with this software is amazing. Pros TeamViewer is a great multi-platform remote desktop software. You can easily install and set it up on Windows, Linux or iOS. It works well even with a small iPhone screen. You can connect to any of your devices from anywhere online. It seems to work every time which is very important. It's also important that remote desktop video quality has always been exceptional, even on low-bandwidth connections. Cons TeamViewer is a way to give remote advice without any problem, this program has a very good performance and great speed, all its features are very well adapted to my needs, I do not see anything negative about this program. Also I got disconnected a few times and couldn't log in right away but I can't blame TeamViewer 100%. Review Source Avash K. WordPress Developer and Pagespeed Optimization Specialist Information Technology and Services Used the software for: 1-2 years ### "Remote Assistance For Remote Work" November 25, 2020 5.0 As a WordPress freelancer, I work with clients from different parts of the world. I have found myself in situations where I need to explain to my clients - the way to do things. I mostly use TeamViewer in such case because using TeamViewer - I can see exactly what my client sees and then explain what they need to do - exactly the way they need to do. TeamViewer makes technical support amazingly simple and helpful. No need to write tutorial - No need to take screenshots and edit them - Just do it as needed and show to the other side! Pros The thing that I like most about TeamViewer is its stability. As a freelancer, Remote Access Tools are something that I use regularly and I haven't found any tool as stable as TeamViewer. Another pros of using TeamViewer is the File Sharing feature. There are many remote access software in the market but most of them don't have file sharing feature or good file sharing feature. However, with TeamViewer - it's different - it's file-sharing feature works perfectly. One of the best thing about TeamViewer is that - it's available in all major systems. For example - Windows, Android, Chrome OS, BlackBerry OS, Linux. Cons There aren't much to dislike about TeamViewer. However, I think the voice calls need to be improved. Since I don't like the quality of voice calls through TeamViewer - I use third party calling software while using TeamViewer. I hope the developers will improve it. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) I feel Anydesk is less stable than TeamViewer. Review Source Liz B. Creative Department Manager Information Technology and Services Used the software for: 2+ years ### "This is by far my favorite piece of software." December 28, 2018 5.0 I need to connect to a variety of machines in a variety of ways and achieve this through teamviewer. Whether I'm guiding a client through downloading the initializer or accessing an unattended server I know Teamviewer will get the job done. Pros The ease of use whether you're connecting with a client, co-worker, or to an unattended terminal is unbeatable. There are so many different ways you can connect that it's really fool-proof. The connection is reliable, the quality is great, you can drag and drop files, share a clipboard, and set up unattended access on a large number of machines. The fact that they offer free for personal use options is wonderful for those who just need to connect to another one of their machines, and the business priced options are fair. You can also connect using either your computer or smartphone which has come in handy several times. Cons The only thing I don't like about this software is the tool bars on the side can be a bit annoying and in the way but really that is a minimal complaint. Drag and drop can be a little laggy sometimes too but again, nothing that would stop me from using this software. Review Source AK Ali K. Freelancer Computer Software Used the software for: 6-12 months ### "TeamViewer review" August 7, 2022 5.0 My overall experience with the teamviewer software was great and I didn't encounter any issues. Pros The efficiency of the connections betwen the devices and the overall easiness of it is what I like most about the software. Cons Nothing in particular but adding an easier way for the the users to communicate with each other on the screen can be very helpful. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) TeamViewer was more easier to use for me and more people use it. Review Source Jonathan S. Senior Director, International Technical Engineering Computer Software Used the software for: 2+ years ### "High performance at a high cost" October 10, 2018 5.0 Pros Teamviewer's OS agnostic system is about as convenient and reliable as remote access systems come. From 'unattended access', strong (allegedly even NSA-proof) encryption (SNOWDEN leaks) and 2FA through to great bandwidth management, easy installation, wake-on-lan and file transfer functionalities, it is always my go-to tool. The free for non-commercial use is great for home use (but a tad frustrating if it detects commercial use just because you use Windows server at home). Cons Cost is becoming increasingly difficult to justify at work. It is disproportionately expensive against other similar tools, the justification seems to be the addition of non-essential recent additions (IT Brain etc.) which to someone who requires just simple remote access through NAT could be considered bloatware. I use the product primarily for its simplicity and convenience but if the price goes up any more I will be forced to trade convenience for a combination of other free methods. Perhaps it's time for Teamviewer Lite with access to as many endpoints but with fewer sysadmin features. Review Source ME Marco E. Consultor Taxies Legal Services Used the software for: 6-12 months ### "TeamViwer First Step to Solution" September 14, 2021 5.0 Pros When I had technical problems to solve, it was through TeamViwer that I got the solutions. Contacting the specialist in the area without difficulties and together we solved the problems that were preventing me from completing the tasks Cons What makes me most suspicious of using Teamwier is the possibility of hacking, even though it hasn't happened, however there is no warning about the subject when the device is activated. Review Source VR Verified Reviewer Contributing Editor/ Writer Marketing and Advertising Used the software for: 2+ years ### "This program is a life-saver" December 6, 2018 5.0 As a remote worker, this program makes literally every part of my day easier when collaborating with clients and coworkers. Rather than tell people things, I can show them. And what's easier than that? I was also able to easily send and receive files during video conferences. Furthermore, the IT health of my laptop and PC have never been better because problems are so quickly and easily diagnosed by IT staff with TeamViewer. Pros One of the toughest things to do in a day is explain what's on my computer screen to another person. TeamViewer eliminated that problem completely. Right from the first time I used it, for free by the way, I became hooked to it. The program is so multi-functional that it quickly became one of my 5-6 go-to programs used daily. Throw in the fact that it allows IT reps to easily access problems on my computer, and it gets even better. Cons The only complaints I have for TeamViewer are that it occasionally slows down my computer to the point where it is almost unusable. This can create problems when I'm in live meetings or working on tight deadlines. Another issue is that TeamViewer is not able to integrate with some business operating systems. Review Source WI Wassim I. Associate Professor Computer & Network Security Used the software for: 2+ years ### "Teamviewer continues to be the leader in Remote Desktop and support software." March 6, 2022 3.0 Very good remote control software with facilitated access from almost everywhere. Pros The efficient and response remote control mechanism with embedded tools such as video and audio streaming, realtime chatting, remote support, fine-grained access control. Bypassing firewalls and proxies is also very appealing. Cons The frequent disconnections when using the software for team collaboration. Review Source JD Jinendra D. IT Support Administrator Information Technology and Services Used the software for: 2+ years ### "TeamViewer- Remote Desktop" October 31, 2018 5.0 In our business it's very useful to me, because I ma taking remote of our servers of I need want any changes, even some buddy has some problem with his/her device so I can take remote of that device and solved thenissues. Installation is very easy, during installation it will prompt for personal use or office use so afcordingly you can installed. For me as a IT administrator TV is very useful , important software to handling IT related issues, file sharing. Pros In the market so many remote software available but TeamViewer (TV) is one of the most usable, more functional software on market. With the help of TV you can access your server from anywhere, even in service related companies they are support remote service so they used TV. Easy to take remote. With the help of this software you can transfer important file between source computer to remote computer / device. Even if you want to restart remote machine you can. It is very secured connections. File sharing, screen sharing , screen swapping in secured way. Most important is it's very fast to access remote PC. Because another remote software performance is little bit low compare to TV, even some softwares suddenly hang. In TV you can create your own connection for particular remote sessionbon this you can set the predefined password for that connection. Its a very nice product. Cons Actually there is no cons. But I thing the price of the product is little bit high. But theybdeserve for that price because they provided that type of services.video calling option is not there, I mean I never seen. Review Source Mayre W. Sales Development Representative Computer Software Used the software for: 6-12 months ### "The most secure tool for remote device management." June 25, 2022 4.0 It is reliable, I consider it secure enough for remote control between devices. It has a large number of functions that are not only limited to remote management. Pros TeamViewer has been ideal for me to receive technical assistance when I cannot be physically present with my device, since everything is done remotely; permissions and access are secure but easy to configure. It not only works with computers, but also with cell phones. I have used it professionally with my co-workers and also personally between my own devices; it even allows you to make video calls; apart from accessing, controlling and managing a device remotely, you can also collaborate and achieve more effective communication while managing a computer in real time. Cons There are more advantages, but it does have some bugs when running, I think it needs to be optimized; if the Internet is not fast, you are going to have headaches with TeamViewer. Review Source VR Verified Reviewer Director of IT Retail Used the software for: 2+ years ### "Good when it works" November 26, 2018 3.0 As previously stated, when it works, I like it. When it doesn't, you will be reminded to find another solution before their next outage. Pros When it works , it's great... I can access any of the devices in my company from my phone, tablet, or laptop. It has made my life MUCH easier supporting my users, as previous products often times the hosts would lose their connections and I would be unable to access them without having them reboot. That has not been much of an issue with Teamviewer. Providing their servers are up. Cons Teamviewer seems to have somes real issues with keeping their servers/routers up. Check out downdetector for the amount of outages they have had. It is beyond frustrating to rely on this product but then have it not be available with the frequency TV has had. It does re-enforce the need to have a back up connection solution in place just in case. Also, the way they now handle their version upgrades leaves much to be desired. Be prepared to have annoying popups constantly wanting you to upgrade your version and pay them for the new version, several times a year sometimes. Review Source VR Verified Reviewer System engineer Information Technology and Services Used the software for: 2+ years ### "Excellent tool to support end users" December 2, 2021 4.0 Teamviewer is very easy to use for admins and end users Pros I can easily take over my end users computer. And when they are domain joined I can use domain admin credentials to get full access. Cons If there is something that could be better its that I want to get the active screen right away. When an user has multiple screens, I have to look for the right one. Review Source Abu T. Team Leader Facilities Services Used the software for: 6-12 months ### "Best Screen Sharing app" January 16, 2023 4.0 I am tottaly satisfief. Pros To mirroring laptop or mobile betweenn two devices has siple solution is team viewer. By using it, its possible mange system from home or remote area. Its very nice work smoothly with harming devices. Cons Its work smoothly. Easy to use. Mobile friendly. Review Source IA Iftikhar A. Manager merchandiser Apparel & Fashion Used the software for: 2+ years ### "Happy customer" December 28, 2021 4.0 I am very happy to use this app. Very good helpfull application for remote working. Pros If someone need a quality product for remote working this is the best application. Cons This product can be very good if this product work like a portable application Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Becouse this app is very user friendly Review Source ZB Zakaria B. computer engineering Computer Hardware Used the software for: 1-2 years ### "Thats why team is the perfect remote desktop software." September 30, 2021 5.0 overall experience, I've never had a problem with this software, it is actually giving me only the good side. Pros I'm using this software for a long time and i actually love it, easy to use, and helps me a lot...I'm using it to chat with my friends and even sometimes to help them resolve their problems remotely, I really love it and especially the interface which is making the program look easy. and here are some of the best features, and I'm sure it is going to make you love the software: ●easy to use . ●free for everyone. ●Support different systems. ●Provide direct support. ●File sharing. ●Meeting Management and chatting. and there is more and more. Cons everything has good and bad sides, and here are some things that i didn't like. ●The free version is limited. ●Annual updates only. Review Source AO Alisson O. Independient Computer Software Used the software for: 2+ years ### "Facilidad de Uso" February 7, 2022 5.0 I like to use teamviewer, it's the number one tool on my list of remote apps. Pros The most important thing in this application is its ease of use. It is free to download and use. It can be used on computer and smartphone. It can be associated with a Microsoft account for sign-in without the need to learn a code. Messages can be sent from the same application for better interaction. Cons Sometimes the connection fails or it does not allow to associate account for login. Review Source Peter N. IT Support Assistant Information Technology and Services Used the software for: 2+ years ### "TeamViewer Review" November 13, 2018 5.0 Team viewer has saved me both time and money. I have helped both my friends and families. Team viewer is easy to use and reliable for remote desk connections. Pros Teamviewer has helped me to remotely access any computer and assist friends. The VPN makes it possible to network through cloud and share network services. I use it for conferencing and remote presentation since I'm not always in the office. It helps me save time and traveling cost. You can access your computer and files easily from your mobile device. I also love the feature set available when you are logged in. Changing screen resolution and chats are helpful items. As an IT support Technician, I use it most for my clients who I've installed a certain software in their computer. I just use TeamViewer to follow up if the installed software is still functioning as it should. Cons I do not like the fact that I can't access my computer or server in privacy. If there is someone at my desk will see what I'm doing. You cannot hide your actions. It requires a very good internet connectivity when sharing screen and operating it remotely. Review Source Similar Products Featured