# Page 36 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 36 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 36 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 876-900 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Trevor L. Master Teacher and Remote Teacher Trainer E-Learning Used the software for: 2+ years ### "I feel most comfortable with this product." September 15, 2021 5.0 In comparison to AnyDesk or another similar product -- as a user, I still feel most comfortable with the TeamViewer experience. Pros TeamViewer is very simple to understand and very transparent. I trust this product when I allow remote access control to another member of my company. Cons I do not have any cons to provide about this software. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Trust, confidence, transparency. Review Source VR Verified Reviewer Innovation and product developer Education Management Used the software for: 2+ years ### "Most complete remote and sharing desktop tool ever." February 25, 2019 5.0 My experience was magnificent, I must say one of my favorite softwares. Easy to use, clean, fast. Pros I have tested more remote desktop tools and some other sharing desktop applications but TeamViewer is the best of all by far. It's easy to use and very intuitive. From the first time you open the app you have everything you need to get started and control your desktop. And amazing tool for support, and even on the go is amazing because the Android app is very stable and also easy to use, even with the touch screen of a mobile phone. I successfully achieved to help other people via TeamViewer remote desktop on the go while I'm traveling and it's very easy an comfortable, something that's difficult to achieve on a mobile phone in most cases with other apps. Cons I guess the only thing I don't like very much is the dynamic change of password for the connection but this happens between very large amounts of time so this is barely a problem. Review Source MC Micheal C. Senior Operations Executive Biotechnology Used the software for: 1-2 years ### "Teamveiwer reveiw" May 26, 2022 5.0 Overall experience has been positive. Have been using for 2years now and used weekly within the business Pros It is an easy to use software for the use of remoting into others machines to help diagnose and solve issues. Cons I love all features of this product as it is simple and easy to navigate around.. Dont change a thing! Review Source Radoslav B. Database Programmer Computer Software Used the software for: 2+ years ### "TeamViewer Review" April 24, 2019 5.0 I have been using it for personal purposes. Almost for accessing my computer when I am not at home. It is very easy for use program. I have it on my mobile and I frequently use it from there, because I do not always have a laptop with me. It is secure and till now I haven't experienced any issues. I pretty recommend this software for people who want to control their PC's from distance. Pros 1\. It has a free version. 2. It has option to use it even without installation on your PC - which sometimes is good when you use it on new PC and you do not have the time to install it. 3. The connection between PC's is very good and you can work with the another computer just as you are on yours. 4. It has always new generated password, in order not to be hacked. 5. You have different options - to hide another computer's monitor and they cannot watch what you are doing, you can listen or stop listening the sounds of the another computer and much more. 6. File transfering is very good and easy to do job. 7. You can set your own password. 8. You can create a list of your computers where you can log easily. 9. You can even wake up the remote computer through TeamViewer, of course if the computer supports Wake On Lan. 10. You can set it to automatically start on every start of computer and you can then easily connect to the remote computer. 11. There is a mobile App also, which makes it easier for you to connect with your or another PC everytime everywhere you want. 12. Very intuitive design - which makes the use of the program easily. Cons The program is very good and I haven't found till now any cons, which I can describe. It is just a pretty solution for remote connecting with another PC's. Review Source Caroline I. SAP B1 Consultant Computer Software Used the software for: 1-2 years ### "Best Remote PC Access Solution " September 11, 2018 4.0 Whenever I need to access my client's PC for remote support, team viewer is my software of choice for the same. I have had a good experience with the software in general and would recommend it for anyone looking for a Remote PC access option. Pros One of my most favorite things about Team Viewer is that they allow you to select usage either for personal use or business usage. If you choose the personal usage option, you are able to use all the features of the business account for free. Team viewer is also very easy to use. It's just a matter of sending your partner the username and password and the connection is automatically created after they input the details in their computer. Compared to the other remote screen reader options, team viewer offers the most secure and stable connection. Downtime is rarely experienced unless its an issue related to poor internet connection. Another awesome thing about team viewer is the ability to share files between two connected computers. Team viewer offers a very convenient file sharing option between two computers. Another cool thing about team viewer is the functionality called 'switch sides with partner' which allows the two connecting partners to switch between who is controlling whose PC. Cons The downside I experience with team viewer is the fact that internet is a mandatory requirement between the two connecting computers. Also, if the internet is not stable enough, the whole process can be very frustrating. Review Source SA Sami A. Freelancer Computer Software Used the software for: 2+ years ### "Teamviewer review " February 5, 2022 5.0 amazing , Teamviewer is used by so many users and providing amazing support features Pros lite and very easy to use , used by most users Cons on mobile , it is not really easy to control devices due to small screens so it needs bigger devices Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE more common , providing easy access and less disconnections Review Source Efrain H. Jefe de desarrollo de sistemas Outsourcing/Offshoring Used the software for: 1-2 years ### "Lo mejor para asistencia remota " October 22, 2022 5.0 La ventaja que aporta es que puedo acceder a cualquier computadora del usuarios que necesite mi ayuda sin tener que trasladarme o moverme de mimosa , ahorro mucho tiempo Pros Es fácil de utilízate y ahorro tiempo al no tener que ir presencialmente a revisar un equipo o dar soporte Cons Por ahora hace excelente y las funciones con las que cuenta son una maravilla Review Source RN Romeo N. founder Business Supplies and Equipment Used the software for: Less than 6 months ### "TeamViewer Remote Desktop Software audit" September 1, 2021 5.0 Suggestions to others thinking about the item: It is an astounding item and an enthusiastically prescribed programming to utilize. Little undertakings should utilize this product as the expense is small and available on account of the preliminary rendition. I have been utilizing the item for a long time now and if everything bombs I simply utilize the distant work area alternative for help or read the FAQs which give answers for each issue. The lone suggestion is to pass judgment on your necessities prior to purchasing the item since it can't do what it doesn't say. Organizations should be warry of its constraints as an item and pick in like manner. Strongly suggested item !! What issues would you say you are tackling with the item? What advantages have you understood? The product assists with interfacing with the IT group distantly, and they can tackle the issues rapidly. I don't need to race to the workplace and hang tight for them to resolve the issue. A specialist can set up time, take distant access and take care of the issues for me. Records, pictures, text, envelopes, and screen captures can be moved to and from two PCs utilizing either the document move device in TeamViewer or the customary clipboard work programming is incredible however. Pros It is a brilliant item to utilize. The best thing about it is that it has a clear interface and feels advantageous to utilize the product. The security highlights are likewise useful. It is a practical choice too. Cons It once in a while gets hanged, which is altogether less, however. It might actually be a framework blunder that hangs up, however aside from that, I don't think there is a lot of amiss with the item. I have been utilizing the item for quite a while presently, and since I use it for major purposes, I actually think that it is exceptionally important, and there doesn't appear to be whatever conflicts with it. Again the utilization relies upon the client to client, yet for straightforward and essential assignments, the product is useful. You can likely face some client service issues also. In the paid venture level alternative the product is incredible however. Reason for choosing TeamViewer ONE It is a brilliant item to utilize. The best thing about it is that it has a clear interface and feels advantageous to utilize the product. The security highlights are likewise useful. It is a practical choice too. Review Source VR Verified Reviewer product Manager Computer Software Used the software for: 2+ years ### "To easily complete all remote support operations" May 21, 2022 5.0 Pros Easy to use and quick to access The thing I like the most about the program is that I use it on a daily basis at work Ease of downloading the program and the ease of transferring files from my device to the client's device Cons One of the things I didn't like In the event that the versions do not match between the two parties, it is not possible to contact Also, when the files are transferred and the connection is disconnected, the files are transferred again and the process is not completed Review Source AK Abhishek K. Web developer Information Technology and Services Used the software for: 1-2 years ### "The Best Software For Remote Access" February 19, 2022 5.0 I have been involving TeamViewer for quite a while in my office as well as in my own life. It helps a ton interfacing with different frameworks, taking control, and so forth. Each time I need to take some assistance from a companion, I fire up TV and give them the control, and they check out the issue and assist me with addressing it. It is extremely quick and secure. It additionally allows you to send console easy routes to the remote machine straightforwardly. It likewise accompanies Messaging and calling highlights (in spite of the fact that I don't utilize them much, they are great expansion to the general insight). Incredible instrument for group joint effort IMO. Pros TeamViewer is a convenient instrument while telecommuting. It permits interfacing with one more PC in an easy way. It works almost on all gadgets, regardless of whether a PC, PC, portable or tablet, and so forth It permits to change goal from a distance, permits wake on LAN, record sharing, and so on We don't need any extra device for utilizing its featuress Cons TeamViewer's just horrendous thing I disdain is its valuing for paid plans. They should offer a few valuing plans centering low spending plan new businesses too. There is not a lot to be gone against in its highlights list. Review Source Fazal Rahman T. Data collection officer Management Consulting Used the software for: I used a free trial ### "Manage your tasks and projects." November 8, 2023 5.0 It is absolutely amazing, I found more excited and useful features more than i required and wanted, Pros Online conferences, video conferences, presentations, screen sharing, and managing my PC software and staff is completely amazing and I am still exploring it more and more and I am excited about this amazing platform. Cons I see nothing to be disliked and least like about TeamViewer. Review Source Response from TeamViewer December 5, 2023 Hello Fazal, Thank you for choosing TeamViewer for your screen-sharing and remote access solution! We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in the TeamViewer Community! Best, Ying/TeamViewer Esther T. Sales Administrative Assistant Business Supplies and Equipment Used the software for: 2+ years ### "Anytime, anywhere, Teamviewer." May 24, 2022 5.0 Teamviewer has features in its free version that could easily be paid for. Because in addition to remote access between devices, you can make video calls and even record the session. The full-scale version for companies is also outstanding, so I have only good experiences. Pros TeamViewer has completely innovated remote access, sometimes I have busy and messy days, where I don't have my files or applications synchronized between devices (I use several) so no matter if I'm from my office desktop and need access to my apartment laptop, TeamViewer makes me practically omnipresent, I can take control remotely, and it saves me from a big rush. Cons Although passwords can be changed at any time, this tool could use a little more personalized and specific security filters and permissions. Review Source Netram M. Customer Service Management Financial Services Used the software for: 1-2 years ### "Meet your partners in a single click with TeamViewer" December 1, 2022 4.0 Overall I am happy with meeting quality but still I think Team Viewer should release this separately rather than merging it into team viewer remote support application. Pros The most thing that I like is easy to connect with just a Meeting ID. The quality of audio/video conferencing is crystal clear and even works with low network. Real time chat and file transfer are also smooth. Cons TeamViewer meeting is not used widely so we have to face some problems while Host a meeting on Team Viewer because recipients needs to install separate application to join the meeting. Review Source pS pinal S. QA Analyst Information Technology and Services Used the software for: 2+ years ### "Teamviewer is worth trying product" March 3, 2022 5.0 good and helpful Pros file transfer and remote control access part Cons mobile access as I didn't explored it much Review Source Joseric M. Project Manager Utilities Used the software for: 2+ years ### "Remote Work Made Easy" August 16, 2018 5.0 Save yourself from moving places to access remote computers... TeamViewer simplifies IT Technical Support and Remote Access work for you. Pros I used to work as an IT Technical Support Specialist for a university with a 500-hectare campus. It was so difficult to go from office to office just to troubleshoot or install some patches/applications on multiple office desktops. Then came TeamViewer! Now, our team just does a remote connection via TeamViewer and most (if not all) our troubleshooting job is done without having to leave our desk. I also love the fact that TeamViewer values security. There is a way to limit the access of people by having to provide/input passwords. We use this with our external clients who connect to our system via TeamViewer. They have to call us up first and ask for the key before they get access. Cons So far, for my use case scenario, I'm pretty much covered. And I have nothing much to complain about Teamviewer. Review Source Tousif A. Graduate Research Assistant Research Used the software for: 2+ years ### "Used to be the best until recently" February 28, 2021 5.0 I liked TeamViewer a lot. It was my everyday use software. I used to control my experiments from home. But recently, their algorithm started wrongfully detect commercial use rendering free use almost impossible. Pros I love how simple the interface is. It's very easy to find all tools. The connection is very fast and secure. TeamViewer does not requires very high internet speed to work. File transfer through TeamViewer is also very comforting. I have always got the maximum possible speed while transferring data. TeamViewer does not limit the data transfer speed. Cons Recently, TeamViewer wrongfully detects commercial use on an individual non commercial use case scenario. The customer support for free users is non-existent. I never got a reply form them. Finally, I had to move to another software. Review Source Diego Martin R. Marketing Analyst Textiles Used the software for: 2+ years ### "The TeamViewer review." May 23, 2022 5.0 TeamViewer is an excellent option if the software is used for personal purposes since it offers various functionalities to make the most of it however, I do not recommend it for SMEs because it can involve a high fixed cost to assume. Pros TeamViewer is an interesting software that allows you to establish a quick and easy connection with any computer wherever you are. It has remarkable features such as file transfer and real-time chat. Constant updates provide safety to their customers and keep the software up to date avoiding issues. Cons The only disadvantage that I have found is that the price for commercial uses is high and it could be an expensive option for SMEs which have low revenues. Review Source CL Conley L. FREELANCER Computer Software Used the software for: 1-2 years ### "STOP searching! This is the only remote viewing software you will ever need!" July 3, 2022 5.0 Utilizing TeamViewer has saved me such a lot of time, I never again need to go to a representatives machine when there is an issue, I can basically associate with their gadget with TeamViewer and see the issue. I'd gauge that it's likewise saved my business a truckload of cash, empowering our technicians to remote into machines when they are at home for basic issues, without the need to come into the workplace. I'd prescribe it to anybody, quickly! Pros The best thing about TeamViewer is it's straightforwardness. I can open it up, type in the ID and secret word for my associates gadget, and be associated with their gadget in a split second. There is no wrecking about with specialized designs, TeamViewer makes associating one gadget to another very basic, I love it! Cons There isn't a lot of that I loathe about the product, the main issue I could say is that the updates are rare, yet it's anything but a major issue since the product has most elements you might at any point need as of now. Review Source Hamzat O. IT Product Analyst Information Technology and Services Used the software for: 1-2 years ### "Good Remote Management Tool" February 21, 2022 4.0 Pros It makes remote connection very easy. I am able to connect to a user and even take control of user screen. I also love the fact that i am able to make presentations, engage on calls alongside remote access. It is a very helpful tool in the support sphere and beyond. Cons Well, it is quite pricey. Access to certain features is dependent on your subscription plan. But sure, you would get the value for money paid after all. Overall it is a great tool. Review Source Jhordann C. Asistente de ingeniero de proyectos Mining & Metals Used the software for: 2+ years ### "Software de asistencia remota" January 29, 2024 5.0 Lo recomiendo es lo mejor en asistencia remota Pros Es muy liviano, puedo dar asistencia desde donde sea solo se requiere un móvil o una pc Cons En general brinda muy buenos resultados, no he tenido inconvenientes Review Source Emily G. Customer Service Support Manager Food & Beverages Used the software for: 2+ years ### "It has really been helpful for remote desktop control" May 17, 2020 5.0 This is the least complex remote assistance programming I even have ever utilized and it permits you to visit and license the individual to direct ur PC/pc with authorization to find out what you're uncertain of the slight issue your confronting discovered. We value the dependability and straightforward utilization of unattended establishments. this licenses us to remain an eye fixed on the basic framework in remote areas. Pros I love the very truth that anybody can utilize it, the functionalities are exceptionally simple to ask won't to and it's truly helped in remote work area investigating. TeamViewer is a significant instrument for helping my mom remotely investigate gives along with her gadgets. It permits me to just attach with your PC and telephone to help with any difficulties she may experience. Cons In some cases, we've trouble getting associated with none sensible clarification. More often than not a reboot fathoms the issue, however, it's happened once that we've inconvenient interfacing. Review Source ES Enrique S. Academic Advisor Education Management Used the software for: 2+ years ### "TeamViewer the best in remote support" April 12, 2022 5.0 Pros The overall ease of use for this project is astounding. The person tells u the unique code and access to their system is at the tip of your fingers. Any troubleshooting can be done without painstakingly telling someone how to navigate to the cmd line. Overall it's much better than most remote desktop apps. Cons There wasn't an option as a usb to use the person desktop as another drive. With that feature you could run a virus scan from your computer to theirs Reason for choosing TeamViewer ONE TeamViewer was my first choice and it's given me the best turn out Review Source Jeff B. Manager, Information Technology Food & Beverages Used the software for: 2+ years ### "Hands on Control for Any Platform!" September 12, 2018 5.0 Teamviewer has been such a pivotal tool for our company and we've been using it for several years. It has been great to see how much development has gone into it; stay in touch with today's trends and offering new features that are both valuable to an individual or an enterprise. It's seamless integration with it's other tools (ITBrain) has made Teamviewer less of just a remote control tool, and closer to becoming an MDM (Mobile Device Management) tool. I highly recommend looking into Teamviewer as a choice software. You have the opportunity to use it in a personal capacity for free to witness how smooth and fast the software runs. Pros \- Very fast performance - Easy to install - Multiple Platforms; Desktop, mobile, and server - Ability to brand your installation - Integrates with other modules suck as asset tracking, monitoring, backup, and antivirus (ITBrain) - Ability to enable Two Step Authentication for added security Cons \- Major versions you need to re-license (although they have just come out with a new subscription service to ease this) - Review Source Aaron M. Computer Specialist Computer & Network Security Used the software for: 2+ years ### "Teamviewer, Great resource! " January 3, 2019 5.0 I run a break / fix shop that must be on call and provide remote support. Teamviewer is the tool that I rely upon. I would rely on Teamviewer exclusively if I had access to the visibility of the whole of the device without having to hunt though the devices dispursed reporting interfaces. Pros I've been using Teamviewer for more than 5 years and really like the ability to see when a client device is connected before I try to reach it. I have hundreds of clients that depend on me at the most unexpected times and wherever I am I can reach out to check on their device. Often, I am on another client's project or site in different parts of the country, yet Teamviewer gets me into their machine. I Like that! Cons They software is good at what it does, but in the last 5 years the only improvement that I can see besides fixing their own code for security reasons, is to add iOS functionality. It's not enough to purchase the latest annual version. I'm not liking their new pricing scheme. They have gone to a subscription based pricing scheme which I do not agree with. I understand that they want to improve their revenue and pay their bills. There are other remote access applications that offer dozens & dozens of easily available insights into the client's device that could be accessed with little coding effort and easily garner upgrade justification. Review Source Ryan B. IT Support Specialist Hospital & Health Care Used the software for: 2+ years ### "Makes life soooooo much easier." October 10, 2017 5.0 Trying to remotely troubleshoot our clients PC and/or network issues can be a challenge but this product makes it 100 times easier. We work with many different operating systems so us being able to remote in to find the solution ourselves versus having to try and walk them though it, makes all the difference in the world. Pros This product simply works great! The tools built-in to help work on the remote computer are great. We also love the built-in chat feature. It really helps when I need the client to enter a password or perform a task. On the rare occasion that we are unable to connect to due to an internet issue, we're forced to walk our client step-by-step through the troubleshooting process, which reminds us how crucial this program is to our department and company as a whole. Cons From time to time the connection can lag, freeze, or drop. It rarely happens and isn't much of a lag but there's not a whole lot of things I can say are a "con" so I figured I'd mention it. Review Source Similar Products Featured