# Page 37 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 37 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 37 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 901-925 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mustafa A. technical support Computer & Network Security Used the software for: 2+ years ### "team viewer " March 31, 2022 4.0 technical support Pros TeamViewer is one of the best remote control programs, as the remote control technology of electronic devices is one of the best ways to solve problems that users may face. Cons TeamViewer or TeamViewr is an application that aims to open the way for users to control personal computers remotely. Whether these computers are theirs or other users' computers, it is completely safe and easy to use Review Source Daniel G. Manager Consumer Electronics Used the software for: 2+ years ### "Teamviewer Review" March 12, 2021 3.0 Poor. I purchased their product from good money and Teamviewer has made it very hard for me to use the software quickly like they promised. Meanwhile, they keep trying to get me to upgrade my existing license for monthly membership fees for something I already paid a upfront license fee for. Pros It does what it is supposed to do. I am able to remote into my clients computer and install programs. Cons I purchased a license and since then, Teamviewer has come up with newer versions. When someone has a newer version, the only way I can connect to them is through a link or my client has to install a previous version. This was the biggest waste of money that I spent and it was not cheap! Reason for choosing TeamViewer ONE Because Teamviewer told me that my license would be good for lifetime and now they have made it hard for me to use the software compared to their new versions. Review Source Abraham A. CEO Internet Used the software for: 2+ years ### "Remote Desktop Access like no other" May 12, 2022 5.0 TeamViewer has been a life saver. I do most of my work remotely and this has been nothing but awesome! Pros I've been using this software for years now, I'm proud of what the team that made TeamViewer has accomplished. With each release or update the software gets better. Cons For some reason if commercial use is detected for a free user you're done. That account must purchase a business license. Review Source MC Mihai C. 3d artist Graphic Design Used the software for: 2+ years ### "TeamViewer - And why to use it" May 9, 2022 5.0 I've been using TeamViewer for more than 10 years and it's been great for assisting people that needed help in fixing computer problems that they could not fix. Pros TeamViewer is free and offers everything needed for a remote desktop session, from simple control of a computer to quick file sharing via drag and drop. It remembers the computer IDs that were previously used and they can be renamed so users will easily remember them and select from a list in case they need to reconnect in the future. Cons When the session ends, it shows a message that represents an ad, that can be confusing for the users that are being assisted, since they don't know what it represents. Review Source LK Linus K. Senior Software Engineer. Information Technology and Services Used the software for: 1-2 years ### "A guru in remote collaboration and communication. " July 27, 2022 5.0 It assists us to monitor remote control from mobile. Provides Robust device management for the entire organization. We can keep a directory of workstations. Provides unattended remote access control. Pros The ease of us. Can connect up to 50 people in one collaborative platform. It is very lightweight. It is awesome with remote monitoring. Cons No cons. File transfer. Instant messaging. Review Source BM Bhekinkhosi M. Software Developer Non-Profit Organization Management Used the software for: 2+ years ### "Team Viewer Review" May 25, 2022 5.0 I provide remote support to health facilities and this eliminates the need to travel to the sites hence saving costs and time. During COVID this tools helped was a great help due to travel restrictions. Pros This product allows has a very easy deployment process and is very user friendly. It provides all the critical features that makes remote support efficient. the file sharing and file transfer features are what I use the most as my job involves transfer of files/scripts/source code to the remote servers/machines. Cons Support for voice/video calls could greatly enhance the user support. for most of the support I provide to clients, I more often need to speak to them, hence the importance of such a feature. Alternatives considered [RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Reason for choosing TeamViewer ONE Team Viewer had many critical features that were required for remote support Review Source BB Bruno B. IT Director Information Technology and Services Used the software for: 2+ years ### "Good option for remote support, but expensive when compared to concorrent softwares" November 21, 2022 5.0 Pros Very easy to deploy and install, to keep updated, file transfer is very easy Cons The pricing. It's too expensive when compared with similar softwares like Supremo or Anydesk Alternatives considered [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) Reason for choosing TeamViewer ONE We didn't. We used it to try and the price difference was too much to be ignored Review Source Response from TeamViewer December 20, 2022 Hi Bruno, Thank you for your contribution to reviewing TeamViewer! We are glad that you enjoy the function of the file transfer. If you are interested in a discussion about TeamViewer license packaging, feel free to contact TeamViewer Sales Team(https://www.teamviewer.com/en/customer-support/?sales&sales=) for a direct conversation on current offers and promotions! Wish you a wonderful day! Best, Ying/TeamViewer Lucy S. Mechanical Design Engineer Automotive Used the software for: 2+ years ### "A super reliable tool for project coordination and remote assistance. " January 23, 2019 5.0 Pros Teamviewer has been of great importance for me and my team. As we mostly have to stay connected through our systems for better coordination and more efficiency in our projects, teamviewer plays a major role in getting our system connected and communicate via call or text. We can easily get connects our system and even provide remote assistance through each other system access. Files and folders are also easily transferred via network between connected systems. Cons This tool is really easy to setup , but it also comes with a price of slow deliverance of files and obstruction in the audio quality of the voice call. It consumes lots of time even for sharing files of small volumes. Systems are securely connected but it demands high speed internet for smooth working otherwise it will show lots of problems in the form of video blurred and continuous dropping of call or disconnection of network. Review Source VR Verified Reviewer Mechanical engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great addition to any company" March 9, 2022 4.0 Overall my experience has been great for collaboration and troubleshooting. Pros The product is easy to use. No problems to set up and works well. Cons We don't utilise all the functions, i.e. conferencing as there are better products. Review Source Johannes K. manager Renewables & Environment Used the software for: 2+ years ### "TeamViewer is the best " December 21, 2022 5.0 best interact with clients i ever had Pros i can access and fix a problem on the other computer with TeamViewer Cons need good network connections to work nice Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) TeamViewer is perfect Review Source GK Gourav K. CEO Computer Software Used the software for: 2+ years ### "Team viewer" January 20, 2022 5.0 Well, the thing mostly is that I really am using it since 2010 and I am very definitely familiar with its user interface it really worked for me in every way I specifically am still using it and making a profit from it, fairly contrary to popular belief. Pros TeamViewer literally is a very convenient software, which mostly is quite significant. the thing that I like most about it essentially is that it doesn't lag while working it works well and also its user interface the UI is very straightforward, or so they essentially thought. it is basically remote access and remote control computer software, allowing maintenance of computers and generally other devices. I basically use it to solve definitely other system problems easily in a particularly big way. Cons TeamViewer isn't really free for fairly commercial purposes and requires a license in a subtle way. It cannot share for all intents and purposes large files, fairly contrary to popular belief. It doesn't work through proxy servers. It mostly needs a fast continuous internet connection to definitely perform. Every system mostly needs to have TeamViewer and the same version installed on it, or else it won't work in a big way. Review Source KH Karen H. business administrator Leisure, Travel & Tourism Used the software for: 6-12 months ### "gets me out of trouble right now" April 11, 2023 5.0 Whenever I have a system failure, I connect through teamviewer to solve the problems very quickly and its operation is always effective, in addition to the fact that the solution to the problem is faster Pros With remote support it helps to get out of problems at any time it is needed, its connection is easy from any place where the systems engineer and I are, solving the failure that occurs at the moment avoiding transfers of sites Cons There is nothing wrong with this platform, I like everything for its ease of use and its operation that is so useful Review Source Response from TeamViewer May 2, 2023 Hello Karen, We are really pleased to know you have chosen TeamViewer for your remote access solution!! Thank you for trusting TeamViewer as a powerful tool for remote access and troubleshooting assistance. We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in TeamViewer Community! Best, Ying/TeamViewer aF aamer F. general manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "you will depend on it for your rest of your life " April 6, 2022 5.0 travel and places you can be anywhere and still can do your work and even helping friends to solve problems in there pcs Pros I like about the remote because I travel alot and I need to stay on touch with my business Cons I think it completely awesome to me in all ways Reason for choosing TeamViewer ONE because its simple and securit Review Source GS Gowtham S. Application Engineer Computer Software Used the software for: 1-2 years ### "" Issue with a customer , No worries we have Team Viewer"" September 21, 2020 5.0 Overall this is a wonderful product. This is software that is very user friendly for the users as well as the administrator.  Once we connect to our customer's machine via TeamViewer, the using performance is also excellent. We don't feel much difference, and almost there is a negligible difference in the remote sessions. The options for admin to control the customer system is also very beneficial. We might have thought of buying other software on behalf of TeamViewer, but we went to TeamViewer which is the best decision that we took on selecting the product.   Pros This is software that is very user friendly for the users as well as the administrator.  Once we connect to our customer's machine via TeamViewer, the using performance is also excellent. We don't feel much difference, and almost there is a negligible difference in the remote sessions. The options for admin to control the customer system is also very beneficial. Cons There will be a Connectivity issue sometime. Alternatives considered [RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE In the market, there is a number of products for the same purpose. At the initial stage, we also thought of going to a different product. But, the flexibility and the performance that we get in the TeamViewer we won't get in another product.  Review Source Hannah S. Principal CEO Graphic Design Used the software for: 1-2 years ### "A great program for remote connection" January 10, 2020 5.0 I use this program to connect with clients and it is great to be able to have that remote connection and at the same time to help people, since I have used it, everything has been easier and better. The mobile version is quite stable and is a very interesting and useful help when you are not in front of a computer and you need to use the program instantly. Pros This program is really good, I can connect remotely with customers and be able to help them with their requirements, especially when they want to show information in a secure way that is not leaked, also has the option to transfer files and execute various commands and everything remotely It is very simple and easy to use and is highly intuitive so anyone can use it. Cons One of the characteristics that represents a problem is that it can occur slowly, but then it returns to normal, so they should fix this problem, in general it does not have problems that make us not be able to use each function of the program normally so it is ok for daily use that we give. The paid version should be somewhat cheaper, that should be taken into account, otherwise everything is fine. Review Source AA Alina A. Economista Non-Profit Organization Management Used the software for: 2+ years ### "Solving problems from a distance" December 9, 2021 5.0 Excellent. I can attend to problems of my clients immediately, using their internal programs Pros I liked its ease of operation and I fell in love with being able to solve problems and carry out certain jobs, without having to be physically in the office and being able to access the computer and the programs that are in it. Cons At the beginning, the connection was slow and dropped and had to make several entries, but it was exceeded Reason for choosing TeamViewer ONE I did not review any alternative, I was recommended by team viewer and I liked it and use it Review Source VR Verified Reviewer DEBT RECOVERY OFFICER Financial Services Used the software for: 1-2 years ### "" Why Do We Opted Teamviewer For Business Meetings " " May 10, 2022 5.0 Pros It is a simple and reliable software. Capabilities of making quality and an exceptional full HD videos and web conferences. Supports whiteboard rooms. It has advanced and modernised features for meeting webinars. Unlimited session recording and sharing. Instant online group messaging. Organising tasks and events. Cons Nothing to complain since It has been our best platform for online meeting and file sharing. Review Source Paul L. Software Developer Information Technology and Services Used the software for: 6-12 months ### "Remote access anywhere from anywhere" April 4, 2022 5.0 Team viewer has always been my go-to for remote access when different technologies are involved. It's simple to set-up and configure for even the most amateur user. Being able to support a variety of scenarios makes this an easy choice. Pros The ability to access remote desktops using multi monitor access from any device on hand makes this an easy choice for me to give and receive remote access help. The connection quality is good enough to use for prolonged sessions without feeling fatigued with lag and delays. Having access to multiple computers configured on my account makes switching between computers easy. Cons There's nothing I disliked about the software as it just performs as required. Switched from [UltraVNC](https://www.capterra.com/p/194009/UltraVNC/)[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Team viewer gave me a more consistent connection speed and faster screen updates. It felt more like a natural desktop experience with clear images. The ability to have multiple computers registered and managed through my single account makes management really easy. Review Source VA Vishvam A. Personal Buisness Computer Hardware Used the software for: 1-2 years ### "Use TeamViewer for your daily Solutions.." July 2, 2022 5.0 MY experience with the TeamViewer is very good as it the the software we use the most to provide after sale service to our clients and to solve their queries and definetly the TeamViewer is the software we recommand the most to our Tech Savvy Friends...! Pros The feature I like the most is the remote desktop sharing feature where I can solve my clients queries by gaining access of their computers sitting thousands of miles away. Cons The file transfer speed is pathetic but it is also an useful feature allows us to transfer even larger files around the nodes with some few clicks... Reason for choosing TeamViewer ONE The Anydesk has a very confusing Interface and it is not that easy to use for us.. Review Source Aamir Q. It Support Engineer Media Production Used the software for: 1-2 years ### "Best for Remort Access" June 10, 2022 5.0 Good experience. It has helped us save a lot of time and provide quick support to the whole office that has 3 floors. Team Viewer is awesome. Pros I like it because I think it is the best solution available for support purpose, i can transfer software files on client pc and install them from my support pc very easily.It is user friendly and customer support is outstanding. I like whiteboard for writing instructions. The black screen option is also great. Cons The price bracket is bit high. It is also heavier on the system. The version on the other pc has to be updated and compatible in order to establish a connection. Review Source NSN Noor Shehra N. IT Administrator Computer & Network Security Used the software for: 1-2 years ### "Teamviewer Review" November 2, 2021 5.0 Teamviewer is the best when it comes to remote support software with fewer bandwith remote computers unlike the rivals but the company have to look beyond that and have to more features. It is expensive comparing to similar software, still its worth the money Pros The most traditional use of remote connection mostly and file sharing to the remote computer. And the most important is unattended access which makes life easy by doesn't need anyone else's intervention. Cons Teamviewer should add a printer option to do remote printing and session transfer option should be made easy. There is no easy way of getting session report or ticketing option which can be improved. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Ease of deployment, lesser bandwidth and popularity Review Source David M. Owner Broadcast Media Used the software for: 6-12 months ### "TeamViewer is the right choice for remote desktop access" September 25, 2022 5.0 Overall I like working with TeamViewer. It is lightweight, and control is seamless once the proper permissions are in place on both computers. Pros The software is very easy to set up, and if all you need is basic control over a remote computer, TeamViewer is a great solution. You have access to all the programs that are installed on the remote Cons File transfer from the local computer to the remote one is not a drag-and-drop operation which would be nice. Still, the process isn't difficult or time-consuming. Review Source KC C. IT Specialist Chemicals Used the software for: 2+ years ### "Access everything" March 6, 2019 5.0 We have users at several locations and I can access them all. I have control over who can access what and when. Pros I can add any system be it a physical or VM. Then group them by type and or location. So makes it supper easy to find things. It's nice to be a able to transfer files between systems as well. One thing that has really saved me a few times now is the access from a mobile device. If you're not at a computer you can still do and access 90% of functions. And even if you are at a system that does not have teamviewer installed you can still access everything from a web interface by just logging into the site. I also use it to give outside contractors access to specific systems when needed, I can go back to review logs of there access if there is ever any questions. Cons A client's ID will change at times, not sure why and then can't access the system. But this is not very common and is an easy fix. Review Source VR Verified Reviewer IT Computer & Network Security Used the software for: 2+ years ### "Excellent Service" February 10, 2024 5.0 Pros The connectivity is superb and it allow easy access to remote system. Cons Connection time is sometimes slow for access. Review Source Response from TeamViewer April 9, 2024 Hi TeamViewer user, Thank you for sharing positive feedback about TeamViewer! Have a great day! Best, Ying/TeamViewer Stanley I. Business Writer Internet Used the software for: 2+ years ### "An Exceptional Software to Manage Team Activities." October 17, 2018 5.0 Generally, I think team viewer is an exceptional and great software that anyone can use with ease, it is most efficient when it has to do with team management, because it allows you keep track of task assigned to team and allow you follow up with such a task. Pros I have used Team Viewer for a about 3 years now and I have enjoyed every bit of it. Firstly, it helps me manage my team activities around the globe, I don't miss out from anything simply because team viewer keeps my communication with my team alive, not to mention the task of sharing large files which I find most advantageous due to my field of work. The screen sharing task is one of the most amazing features that keeps me in awe, this allows me to correct and easily navigate individual team member's work. My gratitude to the Team Viewer programmers would not be complete without the mention of how fascinating I find the ease of installing and using this software in my WINDOW OS. A big thumps up for Team Viewer Cons I really don't have any CON that I would want to state here, however, there use to be a time I had problem with the security but this have been corrected by the use of authentication and security tokens. Another problem I could also notice then was the task of setting up my account, but I am really use to it now. Review Source Similar Products Featured