# Page 41 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 41 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 41 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 1001-1025 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use QS Quanisha S. Management Retail Used the software for: 2+ years ### "Team viewer " September 7, 2021 5.0 Excellent would highly recommend to everyone to keep this on there computer it's very handy Pros Was recommended this years ago when i was having problems with installing a program. Since then i have recommended it to everyone and use this to help others resolve problems and even hold meetings to help them with some Cons There is nothing about this i don't like yet its great that you can control access to your computer Reason for choosing TeamViewer ONE Was recommended by my computer tech Review Source Carlos Z. Teacher / Consultant Education Management Used the software for: 2+ years ### "A very great tool to remote acces to other computers." June 30, 2021 5.0 Without a doubt, it has been a satisfying experience using this tool. Very useful, to be able to transfer files between my computers. Most useful when I need to access my computer from a remote location. Pros Very good software, since it is very fast and safe. The free version is a bit slow in transferring files, but it is understood. Cons The cost of the software is a bit high, especially if the tool is used very little per month. It should be a good investment for those people who exploit it every week as part of a technical support service. Review Source SC Sampath C. Executive - ICT Apparel & Fashion Used the software for: 1-2 years ### "Best application for remote support activity." November 25, 2021 5.0 These days security is most important, I believe TeamViewer has very good security platform we can see it when read their user guides. I'm using this application for remote support activity for my users and clients. Pros Can save session so no need to type again and again user ID's. Remote tool is not complex so normal user also able to work with this. connection is secure & encryption is very good. Mobility supporting for all the mobile devices and TAB's. Screen sharing, and work on remote pc is very responsive. Graphical user interface is very attractive. Cons Some time application stuck when doing large file transferring. Other than that i don't have any least about application. All function's are working perfectly. Review Source VR Verified Reviewer Media Supervisor Marketing and Advertising Used the software for: 2+ years ### " Intuitive, easy, fast, all in only app" January 12, 2022 5.0 The remote access has become easy, clean and fast. In one click, I access all the systems I need, without a headache. Pros My job adopted the team viewer in the pandemic, without imagining that it would help so much with rowing access, that today, we no longer need to work in person. Cons I don't have to complain, I can't imagine a better app Review Source FK Freda K. Guest Services Hospitality Used the software for: 2+ years ### "Team Viewer is all that you need for remote work" November 15, 2021 5.0 Overall, it has been a great tool and platform to use and I am very happy that it is performing so well and that I can do all my work using it. Pros Beautiful tool that allows you to control almost any device from your desktop or mobile device. It has developed from a basic remote desktop tool to a very good tool that offers much more than that. Great options and ease of use. Cons The fact that the file transfer is not always responsive and gets stuck from time to time. It happened that it starts but then just goes into a loop. This is resolved when you restart the process, but it can be annoying. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) In order to test new options. Review Source Jacob H. Computer Programmer Telecommunications Used the software for: 1-2 years ### "Solving problems from home or from far away was never so easy" December 3, 2018 5.0 The truth is that all companies to some extent need this software because its functionality and effectiveness make problems that can become complicated become simple, for example a company that needs technical support, does not need the technician is present but that through the software can solve the problem much faster. I have had a pretty good experience in particular, I use the software repeatedly, sometimes when I have not been able to go to work or when I am on vacation and my services are needed to solve a problem, and even when I am already in my home and I need to solve something that is pending in the work, the truth is a software impresindible and highly recommended. Pros Teamviewer is a super effective tool and quite useful when solving problems from afar, because with its remote access we can easily make use of a computer without having to be physically present, the things that I like most about this tool is that one can do remote maintenance and solve technical problems without having to be present, in addition you can transfer data from pc to pc, it is quite economical and solve virus problems. Cons In my opinion it is a super complete software in the field to which it is dedicated but if I must say something that I do not like or do not like it is that if it is true that it allows solving problems, it is also true that the problems must belong to the software already that at the moment when the problems are physical, technical assistance is inevitable. Review Source VR Verified Reviewer Operation Manager Hospitality Used the software for: 2+ years ### "efficient and helpful " April 23, 2021 4.0 Overall all valauble software for communication and access remotoly . You can depend on it to perform your work safetly and securely and in the same time with good quality . Pros I Like Teamviewer as away for communication , most of our remot work can be complete by this Software specially the hardtimes during COVIDE 19 , I Can access easily me myself or partners to complete remote work easily and effesiently , we always able to perform all tasks and communication meeting by teamviewer. Cons the only cons for the software is updating of the software , the both communicators should have the same version for teamviewer in order to be able to communicate , very rare situation the software discounnect automatically , but to be honest very few times. Review Source Byron O. Creative Designer Food & Beverages Used the software for: 2+ years ### "Best Remote Access software in the market now" April 30, 2021 4.0 My experience has been great as I can work on some files in our office computers while being seated at home. Pros It is very simple to use with a very good UI. The learning curve is short as everything is clear from the get-go. I can be able to access and transfer my files from anywhere. Cons I like everything about this software. The only downside is on the security side, A lot of my older colleagues have fallen prey to scammers giving away access to their computers. This is not really a software issue but ignorance on the part of the users. Review Source Sergio R A. CEO Online Media Used the software for: 2+ years ### "Essential remote support application" June 24, 2022 5.0 Excellent Pros Desktop sharing is fast, reliable and safe. Cons Some users gets difficult to operate the application Switched from [RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Desktop sharing feature Review Source Sahin S. Assistant Manager Education Management Used the software for: 2+ years ### "A must have application to manage day to day clients requirement like services remotely" March 17, 2022 4.0 Solves more than what is expected Pros The ease of access and embedded security feature makes it more adaptable. Cons Additional cut edge technology has increased competition, team viewer needs to be innovative to thrive in the long run. Review Source CS Craig S. Small Business Owner Apparel & Fashion Used the software for: 2+ years ### "Remote Troubleshooting Simplified " March 22, 2020 3.0 Using TeamViewer 'Remote Control' feature, I was able to fix my employees computers quickly and with lower investment in technical support. If one of my employees is not feeling well but I have a quick question to answer for one of my customers, I am able to leverage TeamViewer 'Meeting' feature to quickly set-up a virtual meeting and share our screens. So, I can solve customer's concerns such as item not found or ordered an incorrect item with wrong size or color. I can also remotely connect to my customer's computer so I can help him or her place an e-commerce order if he or she has no experience. Pros I and my employees use TeamViewer software to remotely connect our laptops to technical support team. So their computer experts can troubleshoot issues such as virus attacks and slowness. Once the bugs are fixed, we can focus on our core task of adding new products to our e-commerce website as well as updating their content. TeamViewer app is easy to install and use. Using a unique id and password, every user can control their own access. And, through 'Remote Control' feature, we can connect to the technician's laptop remotely using a common partner id. Using the 'Meeting' feature, a virtual discussion can also be scheduled. So, TeamViewer has increased my team's productivity and reduced tech support cost through remote meetings. Hence, resulting in higher business profits and return on investments. Cons TeamViewer software installation is memory intensive and time consuming. Additionally, user adoption of this remote control software depends on having some background on using computers and setting up authenticated sessions. So, there is a learning curve for my employees who are not tech savvy. Finally, the connection between the laptops of sender and receiver depends on both parties having fast internet such as cable or satellite. Once the connection is successfully established, the computers of sender and receiver have to be logged on all the time. If a computer sleeps or shuts down, remote control won't work. Review Source Dilraj S. Sr. Software Developer Computer Software Used the software for: 2+ years ### "Best software for Remote connections!!" November 16, 2019 4.0 TeamViewer is an awesome software for establishing remote connection with a system from your own system. The interface is really easy to use and setup. All you need is the ID and password of the other system where team viewer is installed, and you are ready to connect with that system. TeamViewer makes it really easy to operate or debug any issues on the system connected remotely. Free Trial version can be used for personal use without having to buy the commercial license. Pros TeamViewer is great for establishing a remote connection and then operating that system from your own systems. Be it IT support trying to debug your computer or you trying to help your friend for installing software on his system, TeamViewer is the goto software in the market currently. Free version comes with a lot of basic features to help get users started and ready to buy the paid version. The connection is established securely to prevent any malicious activity. Cons There can be security concerns when you are connecting to a remote system. TeamViewer must make sure to address those security concerns as there can always be a chance of malware taking hold of your system or a malicious activity if somebody gets hold of your TeamViewer ID and password. Other than that, really awesome software. Review Source CP Christopher P. Lawyer Law Practice Used the software for: 2+ years ### "Teamviewer - A Solid Product for Remote Control" October 9, 2020 5.0 I have had a good experience with Teamviewer and I have stuck with it. The free personal use product works very well for fundamental things and I find the connectivity is stable and reliable. Pros I have used this product for years in a purely personal capacity and found it to be exceptional. Primarily I have used it on occasion to control my home computer from my laptop and to transfer files from my home computer to my laptop when I need them and am away from home. It works exceptionally well and connects quickly when there is a good internet signal on both ends. I have had no issues with computer control or with monitoring my home on the computer's video camera to make sure everything is secure. After you connect computers on the same Teamviewer account the first time, as long as you tell your computer to remember the account settings, it is just a few clicks to get connected to the other computer thereafter. Cons The software is not the most intuitive to set up for remote "unattended" access as they call it, especially if you want the connection to be secured with password protection. Some of the remote steps involving live users connecting involve having each computer's ID and password as designated by the Teamviewer software for the computer that is going to be connecting to you on the other end of the connection. This means you need to verbally give this information to the other person in advance of the connection or you must call and give it to them over the phone to prevent transmission of this secure information by text or email which would actually risk the security of the information. Review Source JM Josiah M. MIS Administrator Education Management Used the software for: 2+ years ### "TeamViewer Is Good for online work" July 12, 2022 5.0 My experience is very good so far, i like using the system. Pros Sharing of screens, files and recording and it doesn't stake lot of space when installing. Cons It is tricky to save your recording and you have made the recording and you want to share the file. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) It came when we want a system easy to use and which can allow a large number of audience to log in at the same time. Review Source Yana P. QA Computer Software Used the software for: 2+ years ### "The most convenient and stable tool that I've worked with" May 29, 2020 5.0 The most important thing that TeamViewer has is the availability to remote connect to user's pc, so when I have some troubles with my laptop then technical guy can connect to my pc via TeamViewer and resolve the issue it's especially convenient when this technician guy sit in other country. As well as this its nicely works in the company for conferences with video calls and sharing screen-option where I can show my work to the team which located in other country. Pros TeamViewer is easy to use tool, which helps to connect people located in different countries. Nice design and pretty simple, I can create a meeting with more than 10 people, share my screen on pc and show all my work that I've done, or just don't use my camera and use it with a simple phone call. Cons I think this tool doesn't have drawbacks because it has all what you need to make a call or video conference with people and provide nice and productive meeting. Review Source Ahmed O. Computer Engineer Computer Networking Used the software for: 2+ years ### "Great but need some additions" August 3, 2020 5.0 I often use it as a remote admin app to control employees and solve their software issues from my office. Pros Easy to use and understand, communication is in good quality. Can work smoothly with low internet speed. Cons I hate random passwords, sometimes I can't access because is randomly changed. Sometimes it takes too long time to connect. I suggest to add the ghost mode. Alternatives considered [Advanced Net Monitor](https://www.capterra.com/p/62072/Net-Monitor-for-Employees/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE It's easier to use than other applications. Switched from [Advanced Net Monitor](https://www.capterra.com/p/62072/Net-Monitor-for-Employees/) Low quality screening and much lags. Review Source VR Verified Reviewer Information security Intern Computer & Network Security Used the software for: 2+ years ### "TeamViewer is the best" October 24, 2018 5.0 My overall experience with TeamViewer is quite good. I barely faced technical issues and it always does what it is supposed to do. I always share my files with my colleague with TeamViewer file sharing feature. Pros I started using TeamViewer three years ago. TeamViewer is the best desktop sharing software product in the market. It comes with features like desktop sharing, file sharing, and remote control. One of the major plus points of TeamViewer is its user-friendliness. With a simple click, I can connect with other people and interact with their desktops or allow them to control my desktop. TeamViewer allows to communicate with the other person using its simple and effective chat panel. Cons This is not a big issue but TeamViewer requires a very good internet connection to get the full experience of it and sometimes all of a sudden the connection breaks down. Review Source Usama N. Owner Information Technology and Services Used the software for: 2+ years ### "Best tool to support newbies clients." December 4, 2018 4.0 Overall experience is awesome with this tool as we scaled up our support and helped our customer to achieve their success without wasting our too much time in guiding them. Pros I've been running web hosting industry, and my lot of clients face technical issues on daily bases, i used team viewer to scale up our support and solve the problems directly without guiding our noobs clients who don't have much technical knowledge. Their mobile app really helped me to help our clients even when i am not in office. Team viewer is optimized for slow internet connection. Cons I don't like the security of this software, because I've seen many peoples got viruses in their computers from scammer when they connect to their pc. Team Viewer should have an option to accept file instead of sending the file directly that cause malicious files execution on hoster computers. Review Source VR Verified Reviewer Pago a proveedores Construction Used the software for: 2+ years ### "Reseña" October 19, 2022 5.0 El TeamViewer es una gran herramienta que usó desde hace unos años y simplifico mucho mi trabajo remoto desde antes de la pandemia, y de forma fácil y sencillo puedo acceder a otro dispositivo. Pros TeamViewer es fácil de usar, seguro y permite utilizar una computadora de forma remota lo que simplifica mucho mi trabajo remoto. Cons Utilizo la versión gratuita por lo que no me permite utilizarlo con computadoras que sean de empresa, sino con computadoras personales y eso dificulta un poco mi trabajo remoto con mi trabajo. Review Source VR Verified Reviewer designer Computer Software Used the software for: 1-2 years ### "Excellent program that needs some development" July 19, 2022 5.0 During my dealings with the program, I found great ease in dealing with it and the ease of controlling my device remotely, but it was disconnected sometimes due to the speed of the Internet and I had to enter the password every time, which changes after closing the program and opening it, but in general it is good and I recommend it Pros Remote control of various devices, whether it is a computer or laptop. Very responsive and easy to use Impossible to access again until you sign in again with your new ID and password Cons Large files cannot be shared The permanent identification number changes unexpectedly It cannot be used for free in commercial environments. Review Source Siddhant J. Project Manager Information Technology and Services Used the software for: 2+ years ### "One of the best for remote control" June 18, 2022 4.0 Pros Remote control feature is one of the best. Also, equiped with AR support which is cool to have. Cons Video calling feature could be added. AR support can be improved. Review Source SM Iftekhar S. Graphic Designer Design Used the software for: 6-12 months ### "A great tool for empowering remote support & meeting!" August 30, 2021 5.0 Overall, It's okay with my requirements. I can do all the tasks which I need. So, I can say that I am satisfied with the software experience. Pros I am a freelance graphic designer in sheraspace. So, I have to regularly share my project, guide my colleagues over team viewer. Sharing screen, operating remotely is unparallel help for us. File transfering in TeamViewer is safe. Cons Chatting features need to be more improve along with calling features. Reason for choosing TeamViewer ONE Great functionality, faster operation & wide platform support. Review Source VR Verified Reviewer Founder Information Technology and Services Used the software for: 1-2 years ### "So far the best Remote Helpdesk solution i've used so far" February 13, 2021 5.0 With team viewer it's easier to teach and troubleshoot things which new user's aren't familiar with, we teach them how to operate our panel with ease without having them to visit us we just show them once how do it and they learn it very efficiently. So far teamview had been a great help for us so far. Pros The seemless and secure remote desktop control feature along with various ciritcal addons like file sharing and real time chat with the host computer user. So far this thing is outstanding when it comes to remate desktops. The other features including but not limited to internet calls, UAC control, etc everything is an outstanding piece of work from teamviewer and company. Cons There aren't any features i least liked but there are features i don't use often one of them is block host user input it completely disable host user to not even use their pointer/cursor while all other features are super awesome to work with. Review Source JB Jeremy B. Sr. Analyst Information Technology and Services Used the software for: 6-12 months ### "TeamViewer is great for team projects and file sharing" March 3, 2022 3.0 TeamViewer is great for a few areas but overall, seems like a niche product. Most of the tools that reside within TeamViewer can be done with Microsoft Outlook, Teams, and OneNote so it doesn't make sense to use a separate product when our users already have access to those tools. Pros The collaboration features within TeamViewer makes this very helpful and you can customize the dashboard so certain departments like marketing, finance, legal, IT, etc. can make their views relevant to the documents and email boxes that they use frequently. Cons This is not cheap. TeamViewer doesn't have hardly any discount offerings and is very expensive when compared to its competition. While TeamViewer does deliver on the product itself, this cannot fit into anyone's budget and ROI is much harder to acheive. Review Source VR Verified Reviewer Owner Computer Networking Used the software for: 2+ years ### "Reliable Remote Access Option" November 24, 2021 5.0 Overall experience has been positive Pros Team Viewer is easy to walk a client through to set up. Easy web interface to access from any computer. Wake on lan feature is valuable to save on electric cost when not in use. Cons Integration with popular CRMs like ConnectWise Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing TeamViewer ONE Cost Review Source Similar Products Featured