# Page 43 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 43 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 43 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 1051-1075 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AH Ali H. Admin and Billing Hospital & Health Care Used the software for: 2+ years ### "Great remote access app, not very friendly in terms of setting up and settings" April 11, 2023 5.0 Overall it is a great app for remote access and it is friendly to use although it is hard to setup Pros Very easy to access remote computers and super easy to transfer files just like Windows feature (copy and paste the file between computers) Cons Setting up the software and the admin page for settings are not easy and are hard to follow. For instance adding users, giving them access, grouping computers are hard to setiup Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Reason for choosing TeamViewer ONE better reputation Review Source VR Verified Reviewer Office Manager Information Technology and Services Used the software for: 2+ years ### "Teamviewer as the remote control software" April 26, 2020 4.0 TeamViewer made our job easier, especially during this coronavirus outbreak. It helped my IT help desk team fix my computer and besides they showed how to deal with any technical problem. Pros With TeamViewer, I am not much worried about security or privacy issues. TeamViewer makes remote controlling easy and faster. You can even distribute files between the computers. Its free subscription gives enough functionality. You can talk with the person on the other side. It is like skype+plus remote control which gives a lot of opportunities. Cons Sometimes little changes on the internet speed make communication almost impossible. Different versions of the software do not support each other meaning that if you use the other version of the program you will not be able to control the other computer. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) File sharing is not possible in Anydesk which is a great function to take advantage of TeamViewer. Moreover, unfortunately, there was not real-time chat in Anydesk. Review Source TP Taryn P. Customer representative Business Supplies and Equipment Used the software for: 1-2 years ### "A personal review about my favorite software " July 20, 2022 5.0 My overall experience with team viewer is amazing Pros What I did like the most about team viewer it the live chat access management and remote Cons As most of software are kind slow but team viewer I appreciate that they’re doing good job Alternatives considered [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Reason for choosing TeamViewer ONE Recommend Review Source VR Verified Reviewer graphic designer Graphic Design Used the software for: 2+ years ### "it is one of the most amazing software" September 25, 2021 4.0 Pros access and control my smart phone from my laptop, and access my laptop from my phone Cons some of pop-ups ads appears in every used to the software Review Source Luis Enrique G. Analista de Telecomunicaciones Used the software for: 2+ years ### "One of the most helpful softwares I have ever used" July 25, 2018 5.0 Teamviewer has been such an amazing help for our company, while using it in combination with skype we can fix most of the issues our customers have remotely and not spend any money in traveling to their offices, I truly recommend it. Pros Teamviewer is the solution for any type of remote troubleshooting. I have used it to fix small problems for our clients, both in the software and hardware areas to engineering, when taking control of softwares such as autocad in our clients computers and making changes to bluprints and plants designs. Cons Something that I dislike about teamviewer is the fact that in order for it to work both computers need to be running the same version, this is sometimes troublesome because either my client or myself have to adapt to each other, and since I don't work with just one client this is a big problem for me. Review Source VR Verified Reviewer SAP Business one Consultant Computer Software Used the software for: 2+ years ### "A reliable remote access tool" September 19, 2018 4.0 When I want to offer remote support with good accessibility and features in a secure environment, I'd go for TeamViewer any day. Some of the pros can take away from the experience though. Pros 1\. It is more secure than other similar tools. 2. It allows file transfer between the 2 connected computers. 3. The dark screen interface makes it easier for the remote user being connected to to easily identify when a session is in progress. 4. Video-chat and voice transmission for easier communication is a great feature. 5. It is easy to use, without much configuration Cons 1\. It lags sometimes. Without a reliable internet connection, the responsiveness might not be as good. 2. Copying large files takes time. 3. It requires a license to be purchased when it detects commercial use, which can lead to your use being blocked unnecessarily. Review Source Md Billal Hossain S. Founder Writing and Editing Used the software for: 2+ years ### "I Can Easily Access of My Worker PC To Give New Task to Him/Her" September 30, 2021 5.0 My overall experience is just awesome with TeamViewer. Pros \- Easy to use - Free to use - Available anywhere in the internet world - Anyone can understand it easily that how to use it Cons Unstable internet connection can not continue the meeting. That is very weird. Review Source IA Imad A. AI Practitioner Computer Software Used the software for: 2+ years ### "For office and clients management combo tool" September 3, 2021 5.0 Overall, my experience with the product has been positive; it has made my life significantly easier and has provided me with the flexibility to switch between tasks quickly and effectively communicate with my clients. Pros While Team Viewer is used to sharing files, it also allows for online meetings. However, there are more options. A lot of work is done by it. Several robust security features provide adequate protection for a network system. As a result, it can be used to establish a secure link between two locations. In addition, meetings and chats can be recorded for future use. Cons Generally, the overall product features are fair and easy to use, but some clients aren't aware of this and find it easy to resolve with updates. Review Source Jhossuan G. Junior Project Leader Information Technology and Services Used the software for: 2+ years ### "Great App used for Remote connections" February 7, 2022 5.0 I have used this app for support personal customers and users on my job. Pros It's a great software and very popular for Remote Support and assistance. Allow run the app without install the software on Desktop PC. More permissions to control the remote device. Cons Versions installed in connected devices must be compatible between the users for make a connections. On devices with low performance, can be very heavy to run the application. Review Source Mario A L. Ti Engineer Venture Capital & Private Equity Used the software for: 2+ years ### "Super util para trabajadores remotos" November 6, 2022 5.0 Es muy buena experiencia, y la versión gratuita es suficiente para tareas basicas del dia a dia. Pros Trabajo remotamente administrando servidores en otra ciudad diferente a la que vivo, y con iniciar sesión y dar de alta tus equipos es suficiente para acceder a ellos en cualquier momento, incluso si se han reiniciado, ya que teamviewer empieza como servicio al iniciar el sistema operativo. Cons Para mandar archivos pesados como programas o videos, a traves de la interfaz puede llegar a ser algo lento en mi experiencia, por lo que es mejor enviar archivos por otros servicios. Review Source VR Verified Reviewer Software Developer Information Technology and Services Used the software for: 2+ years ### "Experience with TeamViewer" August 7, 2018 4.0 This product has given me more pros instead of cons. 2monts before, i was travelling in train and suddenly my one of the client faced issue while loading the displays and he wants to make it fix as soon as possible. With the low bandwidth, i resolved his issue with this product as my bandwidth was so slow. I really thank to TeamViewer to help me to get rid of this type of situation. Pros It is one of the product which i used for remote control, access one system from another. We can access any file or document from remote computer. No need to go home and login at home computer if you are in the office. Simply access your remote desktop with TeamViewer.With this, i can easily share and copy the files between two systems. I just loved this product as many of the cases it helps me a lot. Cons One of the least thing which i noticed with this product is that sometimes when i tried to connect with my collegues remote system then it shows the message that you are not using the latest version but when i checked then worst think is that i already used latest product of this product. I also using this product in IOS operatint system but sometimes it crashed and am unable to uninstall it due to disable everything. Review Source Hari P. IT Manager Education Management Used the software for: 1-2 years ### "Best Remote Desktop Control Software. " June 24, 2021 5.0 I used TeamViewers to help my clients and students to solve their problems and it has definitely been a very fruitful experience. Pros Its very easy to use and packs a ton of useful features all within a simple and easy to use UI. It has a lot of experience in the field of remote desktop control due to which it can provide you with premium quality services. File sharing has also been made very easy with TeamViewer. It even has a free version available which can do all the basic tasks without any problem. Cons I would prefer the app to be more smooth and run more stable in older devices too. I've faced a few crashes before but everything else is fine. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) I switched because most of my clients seem to prefer using TeamViewer as it is the most popular one around. Review Source JC Jacob C. IT Assistant Marketing and Advertising Used the software for: 2+ years ### "TeamViewer Pros and Cons" February 6, 2023 3.0 Overall our experience with TeamViewer was great until we had security issues with the company. Aside from the issues with their monetization format, TeamViewer works well. Pros The software was easy to use and set up. When using the software we had no issues. It was responsive and had nice features that allowed us to do remote support to our computers outside of our main office. Cons The main issue with TeamViewer is the way they handle software updates. They lock each major update behind a new pay wall that is not cheap. If you opt not to update like our company did you open yourself up to security issues. Our company ended up getting hacked due to our use of an older version of TeamViewer. We now only use TeamViewer as a backup. Review Source Response from TeamViewer February 16, 2023 Hi Jacob, We are sorry to hear about the negative experience with TeamViewer. TeamViewer always put Security and Privacy as the top priorities. The latest version of TeamViewer is even better and recommended in use. Following this, we can ensure all users enjoy the best experience, stronger security, and the latest feature on TeamViewer. We would really like to help you look into possibilities for easing the concerns with TeamViewer. If there is anything that our support team and I can help you with, then don't hesitate to reach us on TeamViewer Support Page (https://www.teamviewer.com/en/customer-support/) or TeamViewer Community (https://community.teamviewer.com). We will do the best to see how we can turn things around. I am hoping to hear from you. Best, Ying/TeamViewer RC Renee C. Owner Mental Health Care Used the software for: 2+ years ### "Great for remote use or tech help" September 15, 2018 5.0 Pros We have been using TeamViewer for approximately the last 2 years. If you prefer, you can download a small file that allows a one-time-use to give another individual access to your computer for a specific task. I've called software companies and needed tech support, and I've had them use TeamViewer this way. And when they're done you delete the file and it's off your machine. No account necessary. I also have received support from my outside Tech consultant in this way. If I need something upgraded on the computers that I can't handle, they log into my computer when I sit there and they fix the problem for me. You can also create an account that has more security, uses two-factor verification, tokens, and keep track of multiple computers which you can log into even when they are unattended, as long as you keep TeamViewer running on the other end. As it forces me to log in with a time-sensitive code and authentification program, it feels pretty safe to me, and I've never had a problem. We use QuickBooks, but don't want to pay for the cloud version. So when I need to, I can log into the computer at my office that's running it remotely, and run reports or create entries from home. and you can choose to log in right through the TeamViewer website to a browser, so the other computer is accessible from anywhere. It's saved me in a pinch multiple times, and kept me from having to purchase cloud-based versions of other programs that were beyond my budget. Cons I don't really see a downside to the program. I remember a year or two ago there were some security concerns, but a lot of this seemed to have to do with how stringent you are in how you choose to allow remote access to your computer. With the two-factor authentification and the use of security tokens, and the proper security settings on TeamViewer on my computer, I think it would be pretty darn difficult for somebody else to gain access to my computer. Just take the extra precautions even if it takes you an extra moment to login, and the peace of mind is worth it. Review Source TRN Tinashe Ryle N. Senior Developer Computer Software Used the software for: 2+ years ### "Remote access" September 2, 2023 5.0 Pros Quick and easy to use with rapid screen sharing response even on low bandwidth. Cons New interface for 2023 is a bit difficult to use. The easy one box on old interface was easy to access and get start but now had to look around for it. Reason for choosing TeamViewer ONE High ratings and used by most companies Review Source Andrigo F. Support Analist Information Technology and Services Used the software for: 2+ years ### "One of the best remote access tools!" October 5, 2021 5.0 A very good experience, compared with competitors! Pros TeamViewer helped us solving a problem on our company: supporting our custommers. TeamViewer makes easy accessing and managing remote computers, without the hassle of messing with firewalls and things like that. Cons They should be a little less pricy. It still not expensive, though. Review Source Jonathon T. Systems Engineer Automotive Used the software for: 2+ years ### "The easiest to use" May 14, 2019 5.0 I love the added security they have implemented after their small data breech, It has definitely improved my personal perceptions of the company and their level of care about their customer's data. Pros I love how easy it is to save connections and keep them in my "list" so that I can reconnect to my end-user's machines quickly without asking them for a lot of information that they have trouble finding. It makes my life easier and get's them back up and running much quicker. Cons It is a little bit pricey for the license, but it is TOTALLY worth it. Review Source sE shorouk E. designer Graphic Design Used the software for: 1-2 years ### "Best Tool to get Remote Support " January 12, 2022 5.0 It’s one of the easiest apps to use . Helped me ALOT with my work I can get support any time. Pros Team Viewer is of the safest ways to get remote support as it uses the same security level as https/SSL Easiest app to use Range of features Cons Needs a fast continuous internet connection to perform you can only access a machine when it’s active you can’t share large files Review Source Salim K. Co-Fonder Computer & Network Security Used the software for: 2+ years ### "Remotely Work With Any Device & Any Place" February 27, 2022 5.0 I can use my computer from anywhere, wherever I go I can use my PC. I can also share my computer with my friends and relatives, I can give my computer support to them. Pros With this tool, I can work with my team members at any time. If I need any help from them, I can use it. I enjoy working with this tool. Cons Many times if the net connection is not good Don't want to connect. Repeatedly becomes close. It is not possible to work long hours in the free version Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) For network problems, Sometimes I use Anydesk Review Source Andrés C. IT Manager Farming Used the software for: 2+ years ### "Remote Control Software" June 9, 2021 5.0 Really easy to use, the software has a fast remote connection between the users Pros Easy to connect two machines, doesn't matter where you are, you can share your screen and receive support from another person, share your files, and chat with your mates. Cons Is hard to update the software in the remote part user, Review Source AS Ankit S. App developer Computer Software Used the software for: 1-2 years ### "Good efficiency" January 8, 2022 5.0 User interface of software is good ,good to work for team easy to use each other desktop screen Pros It is easy to use fast file sharing ease of access full control Cons I like speed of software is very good easy controls Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Easy to access good quality Review Source Muhammad Ashhar H. Software Development Manager Computer Software Used the software for: 2+ years ### "One of few top softwares for taking remote sessions" February 5, 2021 5.0 Overall, its ease of mind to use it rather than its competitors like zoom and cisco webex. It runs smoother and hassle free. Pros Following are the features which I like 1. Ease of using shortcuts, in other remote meeting softwares shortcuts are a problem always. 2. It runs fast without a delay and also light on system resources. 3. You can leave it unattended for longer period of time. Cons I don't know its me or it happens with everyone that there no support for audio in it. I mean we can't talk to each other which taking the remote session. For this we have to establish a zoom meeting and do everything through teamviewer. Also they could add a feature like any desk that it remembers the last connections. Reason for choosing TeamViewer ONE Because its dependable, fast and all of the above reasons which I mentioned in pros section. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Because cisco webex have some spots on screen which you can't click and that's very annoying. Review Source HM Harel M. Web developer Leisure, Travel & Tourism Used the software for: 2+ years ### "The tool for remote control " October 7, 2021 5.0 Pros Very intuitive, easy to install (use don’t even have to install it), easy to setup even for tech noobies. Sessions themselves are smooth and responsive. An audio or text chat can be used during sessions. Cons The chat window is hard to find for my customers. There are sometimes issues with setting up voice devices. It would be nice if i was able to run only the program without going through the installation screen. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Control management is somewhat convoluted in any desk. Review Source Aastha B. Sr. Project Manager Market Research Used the software for: 2+ years ### "Team Viewer Review 2020" April 8, 2020 5.0 Helping my team, sometimes calls, presentations, chat with team, accessing team;s files from home Pros We can access anyone's system using the Teamviewer credentials anytime. This is helping me and my team these days when we are working from home. Sometimes my team members stuck somewhere so I just login their systems and resolve the issues. Really helpful tool. Its great that it requires password and it keeps on changing everytime we login. Cons I think it can be improved more by allowing user to access the system for longer duration if required. Sometimes if a person is not near to the system and the system is in sleep mode then it creates problem for other person accessing the system. So we should have some timer that atleast 1 hour without any user requirement near the system . It will work. Review Source Angel R. Especialista De Microcomputación Used the software for: 1-2 years ### "An effective tool for remote access, but with certain limitations." July 17, 2018 4.0 The easy interconnection when providing remote support to other users. Pros Its main feature is to allow easy remote connection through a user ID and password which varies from one user to another, thus ensuring a connection without major problems. Additionally it allows the easy management and transfer of files between computers. With a simple and quite friendly desing, it allows easy interaction between the application and the user. Undoubtedly one of the indispensable tools when it comes to remotely support other users who require it. Cons One of the main negative points that this application can have, is how limited is the remote connection time in his free version, since it force the disconnection of the session afeter approximately 10 minutes. Anothe point that could be considered negative is the fact that it is an application that must be installed, perhaps having an application without installing it would give favorable points. Review Source Similar Products Featured