# Page 48 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 48 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 48 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 1176-1200 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sohaib Ahmed K. Manager Client Services Information Technology and Services Used the software for: 1-2 years ### "Team Viewer - A Live Saver" February 12, 2020 5.0 Overall experience is satisfactory and good to use. Dont face any downtime from team viewer as well. Pros Team Viewer is being used as a helping tool for software support teams in our organization. We assist customers with connecting into their machines and give them walk through of the processes and record and report issues with video evidence of the happenings. Recordings from Team Viewer play a vital role in recording a case for the Dev team to see the issue and then work it out accordingly.My organization found it better just because we have a fewer number of people using it. All the remote connection provider tools are costly in the market and all of them have their flaws here and there. Cons Once a recording is completed, the other attempt of recording a session mostly does not respond and ends in an error. It can be a limited issue but I have been facing it for more than a year. Version#12 Review Source Deepak Y. Student Information Technology and Services Used the software for: 6-12 months ### "control your computer" February 24, 2022 5.0 I used it for troubleshooting for some of my friend many time and team viewer team thought i was using it for commerical purpose.Even though I used for personnel use only Pros Easy to use just copy paste the code and you have the access.But its not free for long use. Cons Never use in industry. I wont recommend it. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE I made the switch because I find anydesk more easy and you don't even have to install. Just download and run no installations Review Source AB Ashok B. Digital Marketer Information Technology and Services Used the software for: 2+ years ### "Excellent Remote Control Software." July 7, 2022 5.0 Pros It is very easy to connect remotely with any other device. It helps me and my team members to connect and share the files easily. It supports live chat option too. It provides really good security. They have amazing support team which responds to any queries within 24hours. Cons Using the free version of it is quite good but buying a license version of it is bit expensive as compared to other alternatives available. Review Source Eran A. Senior System Administrator Information Technology and Services Used the software for: 2+ years ### "Review about TeamViewer" October 7, 2021 5.0 Love it use it daly Pros The option to remote control everything. Phone, Windows, MAC, Linux. Cons On mac and on phone you need to give the program extra permissions that not all end-users know how to do it. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Alow control over mobile devices. Review Source TdJH Trinidad de Jesus H. CEO Arts and Crafts Used the software for: 1-2 years ### " Good tool to give technical support" March 1, 2022 5.0 One of my jobs is configuring clients' printers on occasions when they are in other countries or cities, so I use this tool a lot. It has some flaws but they are not of consideration so far I have not had serious problems when driving I have been able to do all the support sections successfully. It is very worth handling and using it has other applications but they are not as efficient. It is best to use it to provide remote technical support. Pros easy to configure, a lot of security to connect with another user, very low cost. few configuration steps, Cons Unstable connections even with fast internet. Sound quality a bit poor. Even with a good team. Exaggerated consumption of computer resources, so it is usually a bit difficult to work with it at times, but it does not always happen. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing TeamViewer ONE It was more popular for technical support than the other options Review Source VR Verified Reviewer Project Manager Computer Software Used the software for: 2+ years ### "Teamviewer for remote assistance" June 24, 2022 4.0 Pros We've used TeamViewer for remote assistance with clients/family and unattended remote access for some of our machines and has always been very reliable and one of our favorite tools. Cons There is little to dislike, perhaps the pop out in bottom right corner of the machine you connect to. This allows the person whose PC you are connected to, to end the connection. However, this can also get in the way of the work you are trying to complete. so perhaps this could just not be shown to the person who is connecting but the user physically at the machine could still access it. Or move it to another location on the screen. Switched from [RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Teamviewer does not require ports to be open/forwarded in the firewall like vnc. Review Source VR Verified Reviewer Manager - Taxation Airlines/Aviation Used the software for: 2+ years ### "Great software " October 19, 2021 5.0 Pros Team viewer is a great tool for sharing screen and files. it’s very secure and password protected. Cons Expensive license cost and there are bugs in android software. Review Source VR Verified Reviewer Medical student Medical Practice Used the software for: 2+ years ### "A great resource with a learning curve" May 25, 2022 5.0 Pros I like that there is a free version that allows casual users to control someone else's computer remotely. This is excellent for millennial individuals like myself with boomer parents who are not the most tech-savvy and live 600 miles away. I used this software to back up my mother's previous phone to iCloud so that I could set up her new one. I also like that there is a file-transfer options, although I often have to re-teach myself how to use it. Cons Maybe I'm just not the best at using a Mac, but it seems like Mac shortcuts don't translate well over TeamViewer. The software lags at times and also doesn't have the best screen resolution, despite knowing that both sides have more-than-capable bandwidth. I wish it were possible to allow IP addresses that you've already remoted into to be saved in teamviewer, so that it does not require a new password every time you log in (perhaps this is a feature available in the paid version, which I totally understand). I wish this same software were available for mobile devices. Review Source Matt F. Telecoms Engineer Telecommunications Used the software for: 2+ years ### "How did we manage before!?" November 4, 2018 5.0 Pros TeamViewer are the the go to people for remote access. Quick easy remote access to servers and pc's from either a desktop/laptop or even a mobile device. We have used TeamViewer since version 6, and it has only got better over time. The feature which impresses me the most is the ease of use when having to remote onto a machine from an iPhone. The mobile application just works, and makes it easy to control a machine from such a small screen. Cons When working within a team and new remote hosts are added to the company, sharing these new machines with other users within the company can be somewhat long winded. There is no automated rule to share new hosts with X Y and Z users, so this has to be actioned manually. Review Source VR Verified Reviewer Manager Banking Used the software for: I used a free trial ### "Support from anyware with TeamViewer" May 3, 2022 4.0 As a IT support person, Team Viewer is very sportive tool which can easily access and user friendly. Pros Mobile support and recording function are the most key features in TeamViewer based on my experience Cons Some time getting stuck when transferring files as well as recording. This may due to internet connectivity or device performance. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Simple and more features Review Source aN alessandro N. administrator Medical Practice Used the software for: 1-2 years ### "teamV review" April 18, 2024 5.0 Pros very usefull for informatic support for solving software problems by software operators/ programmists Cons very slow dialogue between laptops despite using high speed fiber connections Review Source Shankar G. Computer Network Consultant Education Management Used the software for: 1-2 years ### "Easy Remote Control with TeamViewer. " January 18, 2021 5.0 I have been using teamviewer for more than 2 years for multiple purposes. I can solve my Client's problems by remotely accessing their pc via TeamViewer. Moreover I can access my computer from my mobile form anywhere with a stable internet. Pros TeamViewer is the best when it comes to remote desktop control. Using teamveiwer has been a very pleasent experience for me. It is very versatile therefore I can use it for multiple purposes. Cons Although its very rare but sometimes network gets unstable suddenly but I haven't faced such problems in a long time. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) I found TeamViewer to be more effentive and efficient . Review Source VR Verified Reviewer Procurement Specialist Airlines/Aviation Used the software for: 6-12 months ### "Simplified remote access software for teams" July 16, 2019 5.0 Incorporating TeamViewer as software at work has been a commendable decision as it has proven to be intuitive, useful and convenient. Not just collaborating with my team, I have been able to connect to my own PC at work from home when working remotely, and it doesn't give me any trouble. Sometimes when team members need support with their task, its easy to connect to their computer and assist them remotely than do it over the phone or emails. Absolutely love the convenience that the software offers. Pros The best aspect of using this software is that it is a simple software with an extremely user-friendly interface. Investing in TeamViewer has been a superb decision for our logistics and supply team which is globally based. It is easy to collaborate through screen sharing and related controls, and give access to users remotely. There is usually no specialised hardware requirements and one needs to simply install the program on the computer and navigate through it with the help of a username and password. It is that straightforward! To get or provide remote access, one needs to share the login credentials with the other user, and therefore collaborate in a secure manner. Cons Connecting through a smartphone tends to become a little slow, as compared to times when I connect from my PC. It would be helpful to rectify this in upcoming versions so that collaboration can be done seamlessly, with no hiccups on any device. Apart from this, I have no major issues with TeamViewer. Review Source Anuj S. Data Engineer Computer Software Used the software for: 2+ years ### "Share your screen like breeze" July 5, 2019 5.0 While there are certainly several other applications out there which allows screen share but either most of them are paid or do not allow control sharing.Overall: Some other applications that I have tried so far are - Skype for business, Amazon Chime, Google Hangout. Most of them are meant only for business uses and could be expensive. TeamViewer is a perfect free to use application for personal uses and if I would have to buy one for enterprise usage - this will definitely be one on my list! Pros Pros: I have been using TeamViewer from several years to share screen and computer controls with my friends and family. I have tried several other applications in past but nothing beats TeamViewer specially for personal uses. • Easy to share screen and controls • Uses simple pin that you need to share with your friends to be able to see your screen. • Allows you to give access to control your machine - obviously this requires giving permission, its not turned on by default when screen is shared Cons Genuinely I did not had much troubles with this software at any point in past several years. The only two things I can think of as cons are: • All users need to have same version of application. If I want to share my screen with my friends or family, they need to use the same version as I am. Otherwise it will prompt you to download the latest one. • You need to to have a seperate way to share the pin with the other user, at least for the firs time. For future screen shares, you have the option to save and name them. Review Source GJ Gorata J. Finance Manager Security and Investigations Used the software for: 2+ years ### "TeamViewer the most easiest communications software. " March 14, 2022 5.0 My computer problems are attended to as quickly as possible Meetings have never been this easier to arrange and carry out When we purchase other software from different suppliers, it is easy for the supplier to commission and take us through the training processes Pros It is easy to learn and get accustomed to. Setting up your username and password is very simple It is easy for the end user to get into my system and assist Cons I am yet to see a feature that is not good on this software Reason for choosing TeamViewer ONE We didn't chose , it was recommended by one Review Source Kyle K. Website development Used the software for: 2+ years ### "Great remote support product!" April 12, 2018 5.0 Being able to give remote support to over 50 computers at the click of a button. Pros I can make a list of every computer in my company that I need to connect to. I can make a quick launch file that can be downloaded by whoever needs support, that includes my company logo, that also adds them to my remote control list. I can remote control mobile phones that are set up for it. Cons It's a little expensive if you don't qualify for the free version, and the cost doesn't get you free updates, or even a year of free updates. When I purchased my license an update came out a month later and I had to pay for that update to be able to use it. The newest version is subscription based and is still very expensive. I'll be staying on version 11. Review Source Richard R. Volunteer Digital Champion Non-Profit Organization Management Used the software for: 6-12 months ### "Exceptionally useful" December 4, 2021 5.0 Providing support to the "digitally excluded" during the pandemic is exceptionally challenging, as verbal instructions are only useful when both people have a common understanding. Teamviewer provided an opportunity to connect in person and assist clients in their own homes whilst maintaining the isolation essential to minimize the possibility of covid transmission. Pros It is easy to use, secure, and was reliable, for the most part. Once downloaded, the software was easy to install and activate. The highly visual nature of the log-in code made activation easy to complete and connections were established with speed. Cons I am unsure if it was a result of the heavy network traffic or the age of some of the devices but the connection was flakey at times and regular reconnections were required. These were easily re-established however and support could continue. Additionally, connections with Android tablets was very dependant on the manufacturer, with some devices not being supported and some requiring additional components. Review Source Mauricio C. Docente Primary/Secondary Education Used the software for: 2+ years ### "Reseña TeamViewer " October 14, 2022 5.0 Llevo más de 10 años utilizándolo y es una herramienta increíble Pros Me encanta su practicidad, estabilidad, funcionamiento en todas las plataformas y seguridad Cons Que si uso para algunas personas sigue siendo complejo Review Source DT Dinesh T. CEO Security and Investigations Used the software for: 2+ years ### "Best Remote Assistance Tools for My Business" February 27, 2022 5.0 I am using TeamViewer when I face some technical problems and I have no time to visit the service center. TeamViewer easily connects my PC and service center representative by using a unique ID, which is secure and convenient for me. Pros By the use of TeamViewer, I am able to get help for technical issues on my laptop and desktop without visiting the service center manually. Cons There is only one problem with TeamViewer is its pricing, which is a little bit expensive for a small business like mine. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) TeamViewer is more user-friendly and easy to connect with remote desktops. Review Source Lucas Pavel P. the boss Design Used the software for: 2+ years ### "teamviwer review" June 6, 2022 5.0 i am very happy because i hace a paid licenses so is very fast to connect Pros this software is the ultimate tool for work because it will conect to any computer and work like if one was there Cons well if you dont pay for the licensse the it will be show so many pop up that you need to pay Reason for choosing TeamViewer ONE because is more fast ans steady Review Source aY achol Y. IT specialist Computer Software Used the software for: 2+ years ### "Team viewer is a life !" October 31, 2018 5.0 overall Team viewer such a great experience for me for 2 years now and more, I use it every single day, it's my daily companion, saving my company money and time Pros Team viewer is a life, as for my own tasks I do Tech support, so any issue my customers are facing, I should be able to remote in easily without face-to-face assistance, and check their issue and open more than one session to track the issue, on the same time, I might need to transfer a file ,so Teamviewer would allow me to do so ,and that a very good feature, I love being able to set my password instead of it getting changed each time If I want that will allow me to remote access to my own computer at work while am home if there something urgent needs to be check ... am getting allow of benefits of recording my session to do training for my new trainees to show them that kind of issue in terms of having real cases to show them, definitely, am saving time and money. Cons the only thing that I am having an issue with here is when I reboot one of the computers and gets the session back while having others seasons already open, I get confused which is which Review Source Juan V. Technical Consultant Used the software for: 2+ years ### "Team viewer remote control tool" May 16, 2018 5.0 Pros Team viewer was one of the first remote control applications I used for fixing my families pc's while im away from home. I like that its easy for someone to install it and I can tell someone that is not handy with computers to just go to the website and download the free version. After that I can help them remotely by just getting there ID and password. The ability to get the sound from the remote pc is also great when your troubleshooting sound cards on a oc. Cons Great tool for remote control, and there is not a bad thing I can say about it.The free version is limited to home use and the paid version you get more features like you can customize the client software to with your business name and logo. Review Source Abhay R. Director Photography Used the software for: 2+ years ### "epic for screen sharing and real time function " January 2, 2022 5.0 teaching and technical issues resolving to friends computer .it is easy to use the best part comes when this software downloads its just in mega bits ....its just take seconds to download this software Pros i used it to teach my assistant and sharing live data as a video creator and sometime sharing screen With my girlfriend is the best thing Cons it should run in low network zone too. and should share large file at real time with high speed sharing Reason for choosing TeamViewer ONE fast to connect with other computers and mobile application is the best thing for remote access in just seconds Review Source KM Kristin M. Receptionist Hospital & Health Care Used the software for: 2+ years ### "TeamViewer is great for work and at home." August 4, 2022 5.0 If I have issues that I can't fix myself IT at work can use TeamViewer to helo me fix the problem. Great experience Pros The software is easy to use. So easy I use it at home. A friend showed it to me before I used it at work a very long time ago. Cons I really cannot think of something that I dislike. Review Source JC John C. Network Admin Packaging and Containers Used the software for: 2+ years ### "Remote support software" June 1, 2022 4.0 It is a pretty good remote support software. Pros It is very user friendly and not expensive at all. Cons They took away the free version which is disappointed. Reason for choosing TeamViewer ONE It is easy to use and implement. Switched from [RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Teamviewer by pass the firewall. Review Source Similar Products Featured