# Page 53 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 53 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 53 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 1301-1325 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WM Winston M. Software Developer Computer Software Used the software for: 2+ years ### " A very versatile and robust tool" June 30, 2020 4.0 After many years of use, TeamViewer is still my ideal tool for remote connections, it is available on several platforms, they continually add new features and improvements, its low latency allows me to work on other teams in real time without complications or high latency problems, It is a very useful tool for personal use and for professional use. Pros TeamViewer is a tool with many years of experience in the market, with great reliability, what I like most about it is how versatile it is, I can use it to give or receive remote support, for group sessions, it has a fairly low latency for video conferencing, or for remote access to other equipment, it also has several functionalities in remote access that allow you to organize the screen, talk on the phone, or chat between devices, it is quite intuitive to use and does not require configuration. Cons What I don't like about teamviewer is that when installing it in a vps, if there is no one connected directly to the vps, or the vps screen is focused, it cannot be accessed with team viewer, since it shows that the connection is not active. Review Source VR Verified Reviewer Video Editor Media Production Used the software for: 2+ years ### "TeamViewer Lets Me Take Control When I am Needed" October 19, 2022 5.0 Pros As someone who works in media and production, several times I am needing to get help or get access to people across my network or I need to access computers or files when away. The remote desktop application has helped my work tremendously so that I don't have to physically use a PC or be on location. I can use my laptop to access my work computer with ease. Cons Occasionally the connection drops when there is some internet issues. I wish that it wouldn't drop so quickly. Review Source VR Verified Reviewer VP Sales & Marketing Information Technology and Services Used the software for: 2+ years ### "TeamViewer Make Life Easy & Fantastic" October 14, 2022 5.0 I have used TeamViewer for many more time for myself and clients work. I have solved so many issue with remotely via TeamViewer so easily. Very effective and time saving. Highly Recommended! Pros Real time chat, easy to work remotely and sharing file. Cons At the very beginning 5 years ago there was some errors but after that I didn't find any issue with TeamViewer Reason for choosing TeamViewer ONE Its fast and easy to work remotely without any trouble. I can save time with TeamViewer. Review Source VR Verified Reviewer Sr. IT recruiter Staffing and Recruiting Used the software for: 2+ years ### "Teamviewer" April 14, 2021 4.0 Candidates coming from non IT background some times make mistakes or take too much time to connect which really make the hiring manager to wait and waste his time to. So In staffing we usually take access to out candidates system and open their WebEx/ skype when they need to connect with hiring managers for any interview. Pros Its very easy because of it User friendly UI to take access to someone else computer. Best part i really liked is that i can also restart my partner computer and take control again as it gets turn on. Cons sometimes it leaves the control without any warning and because of that we need to reconnect it again by asking for partner ID & password. Review Source VR Verified Reviewer Software Quality Analyst Chemicals Used the software for: 1-2 years ### "Great for checking in on a running instrument" August 16, 2018 4.0 Pros When I used this software it was when I was working in a laboratory and had an instrument running hundreds of samples a day. With that I would use team viewer to log in from home to the computer that was running the instrument to check to see if it was still running. This made it very easy for me to check in on the weekends without having to run into the lab to check. My boss who lived 1.5 hours away from the lab was able to log in as well. I liked that I could have complete control of the computer and could even do some troubleshooting with it when there were issues. I liked that I was able to log in on a computer or a tablet and still have the control that I needed. Cons Overall my experience with teamview was a very positive one and I did not run into too many issues/things that I did not like about it. Review Source Juan M. Autónomo Design Used the software for: 2+ years ### "Conexión remota entre ordenadores" October 19, 2022 5.0 Lo uso de forma personal para conectarme desde mi casa con mi equipo del trabajo o mi portátil cuando no puedo estar presente y necesito acceder a información o archivos importantes. Pros Permite acceder a otro ordenador en tiempo real para solucionar problemas o acceder a los archivos de forma online. Cons Requiere una buena conexión de internet para poder trabajar con normalidad, ya que debe consumir muchos recursos del sistema. Review Source VR Verified Reviewer System Administrator Information Technology and Services Used the software for: 2+ years ### "Makes IT easy" April 23, 2021 5.0 There isn't much else left to say except that I'm beyond happy with it. Makes life a little bit easier. Pros There are many things to like. One of the bigger ones is the ease of setup. With a remote workforce, it's easy for an employee to throw this on the device that they need help with so that IT can get access and solve problems. Beyond that, it takes a lot less bandwidth than standard RDP and has a much more stable connection. I can't count the number of times that RDP has disconnected on me due to poor internet. I don't think I've ever had that happen with TeamViewer though. Cons The only thing that I wish could be improved is remoting in from mobile devices. It's certainly usable and is more than enough to get the job done. It's just a little clunky at times. Reason for choosing TeamViewer ONE I just had more success and fewer struggles with Teamviewer than anything else. Review Source Aditya B. Technical support associate Information Technology and Services Used the software for: 6-12 months ### "Good alternative to other tools for meeting and conferencing" February 12, 2023 5.0 The overall experience with TeamViewer has been butter smooth and our team has been able to take remote access of the user's computer without any hiccups.As of now, we don't need to ask the user's password to login to their PC and can directly connect through our credentials. This way of connecting is secure, helps with easy connection and lesser hassle. Pros 1\. Layout and easy to navigate2. Good connection and no call drops3. Easy to understand and tell others how to join without any issues Cons None as of now. Used the product only for meetings and didn't fiddle around much Review Source TD Thembinkosi D. Lecturer Higher Education Used the software for: 6-12 months ### "Team Viewer for All" October 14, 2020 4.0 Teams is user friendly even if you are not a computer guru Pros It is easy to set up channels and meetings. It is easy to use either the app or online version both in the laptop and phone. The online background themes are awesome, when one wants to use a different background. This software is easy to integrate with other teaching platforms such as Blackboard ultra, ArcGis, RStudio and Microsoft Office. The screen sharing options are great since different individuals can actively work on a single document online in real-time. I easily interact with my students and easily demonstrate examples, e.g. coding and calculations, that are performed using other software. They continuously keep upgrading the software. Cons The recorded meetings do not have the option to download but rather gives links to share or broadcast. Review Source AK Alex K. IT Support Specialist Construction Used the software for: 2+ years ### "The best Remote Desktop Software!" April 28, 2022 5.0 Pros It's really easy to use, has a very simple GUI and doesn't lag at all! Cons I sometimes have issues seeing things when remoting in to high resolution monitors. Review Source OA Oluwamayowa A. Owner Graphic Design Used the software for: 6-12 months ### "Not So Bad, But Not So Great Software - 6.75/10" July 4, 2022 4.0 My overall experience was okay, definitely better than average and has a lot of potential, just needs some work. Solid software regardless Pros The pros are it’s a very good software all the features work at great easy and there’s not a lot of lag or bugs that I have personally seen from the software. It definitely gets the job done Cons The cons are it being to complex that people shy away from it. Also there is less complex and more easier softwares, that aren’t necessarily better than teamviewer, but just easy to handle like Zoom. Lastly, my biggest con of all is not giving users the best awareness on features like remote control of their device and needing to put more security on that feature and awareness based on that feature. I can think of countless of times that I’ve seen, hackers and scammers use teamviewer, because people don’t understand the software, it’s too easy to give access of your computer and not enough awareness. Review Source Troy S. Network Technician Information Technology and Services Used the software for: 2+ years ### "Great overall remote control software" November 19, 2018 4.0 My overall experience with TeamViewer is positive, I do recommend that anyone looking for a easy to use solution to check out this software. Pros The thing that separates Teamviewer from other Remote Control Software is the additional features, and the user friendly UI. The functionality provided by this software is unparalleled to none. I use it in both personal and commercial settings, for over 5 years now, and I've yet to find paid or free software that rivals this one. Cons I really don't have much to say that's bad about this software. They did have some major security issues a year or two ago that effected a lot of their customers, but stronger authentication procedures mitigate the risk. Review Source Shuo (Shawn) Y. Systems Accountant Food Production Used the software for: 1-2 years ### "Great for remote control" March 19, 2019 5.0 Overall, it is an easy-use software for remote control and I use it daily whenever needed. Control is easy and connection is easy. I hope there can be a choice for multiple screens added to the feature. I have one screen at home and 2 screen at office, and when I connect to my office at home, the screen will not show the software on the second screen and I had to close the app and reopen it to make it appear on my screen. I hope the can be improved. Pros It is easy to use. Once your computer is listed under your account you do not have to recite the complicated password again since you just need 1-click to connect to your computer. Cons Sometimes it has issue with starting with Windows. There are a few times I thought it was running in backstage after I restart my computer but when I try to use it I found that it was not running on my office computer. Also, the app on phone for Teamviewer is a little hard to use. Review Source Jamie Anne S. Technical Support Consultant E-Learning Used the software for: 6-12 months ### "Remote Support Made Easier" February 27, 2019 5.0 I strongly recommend TeamViewer. It helps technical folks provide resolution in no time. Simply the best! Pros I used TeamViewer when I worked as a Technical Support Consultant with Black Board Collaboration. I did not have training in using this software but I was surprised by how fast I was able to learn the ins and outs of this awesome tool. Not only it made customers happy, but it also increased my level of confidence in resolving complex technical concerns. It allows users to share screens and to gain control of the customer's device. It's as if I am in front of the customer's computer. Amazing! Also, the ability to transfer files is also another win for TeamViewer. For technical support agents like me, it is important for us to share files or applications that customers need to install and this tool did the trick. Cons I noticed that the software requires strong internet connection or the session will be disconnected. If optimization can be done, that would be really be fantastic. Review Source VR Verified Reviewer Managing Partner Information Technology and Services Used the software for: 2+ years ### "Not recommended, this is not an honest company" May 23, 2023 4.0 Pros The good think about TeamViewer, was that it did well what it was supposed to do, even on high latency and unreliable connections. This, in connection with a free model for simple use cases, is what made it the default remote access solution for SMB and adhoc situations. Cons The business practices of this vendor have been ruining their reputation, and pushing existing customer to a increasing number of valid alternatives. There are numerous documented cases of TeamViewer not honoring lifetime licenses that were sold to their customers, as well as predatory and misleading business practices. This is a big no-no for me, and I do not recommend this to anyone. Review Source DG Daniel G. IT Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Exceptionally easy to use" March 22, 2022 5.0 Near perfect experience so far. Quick, easy to use, great features. Pros Easy to setup and integrate with Ninja One Cons Price when not bundled with my RMM, unable to zoom in on remote screen. Alternatives considered [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Reason for choosing TeamViewer ONE Easier to use, better overall performance, integration with NinjaOne Switched from [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Integration with my RMM. Review Source rS ramy S. network security manager Information Technology and Services Used the software for: 1-2 years ### "network security manager" May 7, 2022 4.0 Pros ease of setup, use and a lot of features can be use it without problems Cons security is low and more vulnerabilities can to exploits Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE team viewer ease of use and setup Review Source Pedro C. Investigador/Docente Professional Training & Coaching Used the software for: 2+ years ### "Control computers on distance? Check!" October 17, 2018 5.0 With this software, I can "enter" on another computer, and assist with any problem, with the possibility to interact with the user. For exemple, in online teaching sessions. Pros The interface is very clean, and easy. You can operate completely another computer on distance, without need to be physically there. It's just like using your computer, with the safety assured! Cons Nothing until now! Easy to use, with all the tools that you would have if you were there! Perhaps, the only tickle, is that sometimes, the program "forgets" the destination general passwords, and need the program password. If there is someone on the other side, it's not a problem. Otherwise, you can't access the other computer. Review Source SL Sanjiv L. Tech Lead Information Services Used the software for: 1-2 years ### "Feedback against teamviwer" September 8, 2022 5.0 Overall software pretty good. I loved that one. Some times I have also used free trial version in client location. it's really good experience Pros 1\. Screen sharing of the desktop. 2. Chat during screen session 3. easy to understand the software functionality Cons 1\. Overall good software 2. Request you to add the Single sign on option based on windows 3. Include the language converter in chat windows as some of client doesn't know about English they preferred to talk on local language. We have faced same issue foreign ERP client 4. Want to see team viewer can used in meeting like Microsoft teams or zoom meeting 5. It should support the calendar entries for schedule calls 6. some times during its get very slow in that case any specific light version support is available for low bandwidth network. Manufacturing industry mostly having low bandwidth network due to lack telecom network. in that case software not able to work Review Source DO Damilola O. Graduate student Higher Education Used the software for: 2+ years ### "every research needs this software" April 2, 2022 5.0 lifesaver, I have shown up several times for talks presentations meetings prepared because TeamViewer gave me the opportunity to access my data remotely. Pros I will keep this brief, I have been able to gain access to my laboratory computer without being there. As a researcher, you can be called upon to present particular data at any point. I remember during spring break my boss wanted me to share some data with him despite being away on holiday. I could show him because of TeamViewer. I wasn't scared or didn't have to give excuses. this has saved me countless times. Cons This software lags sometimes and that's the only thing I dislike. Review Source DD Devon D. Ess1 Government Administration Used the software for: 2+ years ### "TeamViewer views from home" December 18, 2021 5.0 My overall experience has has been great. Anytime I use teamviewer it’s always successful. I can communicate with staff virtually and also view their screen to see what they may need to update. It’s just great to be able to be in two different places and still see what’s going on somewhere else. Pros I love the fact that someone can take over my computer remotely and fix my problem without me having to pack up my system and drive into the office. Working for home you sometimes have many computer issues and you need IT. Well teamviewer allows them to help you out from a distance by just simple taking over you screen while you sit back and watch. Cons I have no bad remarks about this software. Only good things since I’ve used. Review Source Sergio Rafael E. Abogado Used the software for: 1-2 years ### "This software is very popular throughout our department since it has taken us out of trouble" July 17, 2018 5.0 Despite the contra I mentioned of Teamveawer does not take away the spectacular software. An incredible speed of deployment, combined with a fairly efficient remote access and very, very easy to use. Allowing solve technical problems in an instant. Teamviewer is a recommended corporate solution. Pros In many of the occasions we are overloaded with work resulting from multiple contracts, customer service, advisory team meetings and control group. When we had problems with our PCs at work we had to drastically decrease productivity because we had to wait for IT technicians to come and check our equipment. With Teamviewer we take away this headache. Now the technicians from the remote support support us in a very incredible and even surrealist way, and I say this, because before knowing this software, I never thought that remote access could be done so easily, so fluidly and that it would provide solutions of this kind. shape. Cons In spite of the kindness that I comment to continuation, I must assume that this program can not solve problems of hardware in the system or mechanical damages of the pc. When these damages occur, teamveawer is rendered ineffective since a computer technician has to come to our Jobs Review Source Bethany H. CTO & Machine Learning Solutions Architect Oil & Energy Used the software for: 2+ years ### "Remote control of devices." July 15, 2022 5.0 Teamviever is a complete remote work and collaboration tool, it allows me to have a better contact with our employees working from home and give them support if needed. It allows me to control all my devices from my mobile phone and work from anywhere. Pros I like it because it is multiplatform, it allows me to control all kinds of devices without interruptions or low performance. It allows us to control devices remotely with end-to-end encrypted connections. File sharing is fast. Cons I have no complaints about this platform. Review Source TA Tabasom A. Speech Therapy Hospital & Health Care Used the software for: 1-2 years ### "Great program for all online sessions " April 5, 2024 5.0 Pros I love that it’s free and I can have long meetings without worrying about paying. It’s easy to use and has great features. Cons That sometimes it doesn’t work when I’m sharing a pdf file. Review Source Response from TeamViewer April 22, 2024 Hi Tabasom, Thank you for sharing the positive feedback about TeamViewer! TeamViewer is free for personal uses as always. We hope you enjoy using the free version of TeamViewer all the time! Have a nice day! Best, Ying/TeamViewer Aashutosh S. Senior Developer Computer Software Used the software for: 1-2 years ### "Collaboration makes easy" March 4, 2022 4.0 I am very much satisfied with the working team for being so helpful throughout my work portfolio Pros Being a legitimate program used to help remotely identify and repair problems in computers, it helps in many other way to solve the problem in easy way Cons As it is a fully remote control system so with low internet coverage it seems to work but in a hangy hangy way , but in other way it's so cool Review Source Similar Products Featured