# Page 54 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 54 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 54 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 1326-1350 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Team Lead Computer Software Used the software for: 2+ years ### "TeamViewer for remote access" April 28, 2022 5.0 Pros Its very easy to set up and control the remote system. Cons The only drawback I found is the meeting ID are numeric. I wish there is a way from which I could remember the remote I connected earlier. Review Source VR Verified Reviewer IT Consultant Information Technology and Services Used the software for: 2+ years ### "Great for helping family members but you may get your access blocked" October 7, 2021 4.0 Pros The MFA security is great and the remote desktop quality is second to none Cons There have been many occasions, where TeamViewer accuses you have non-personal use. This seems to have improved recently though. Review Source SS Sudhanshu S. CEO Information Services Used the software for: 2+ years ### "Teamviewer is one stop solution for remote controlling computers" April 21, 2021 4.0 Teamviewer has simplified my need to connect to client's PC remotely instead of giving them instructions on phone and solving their problems. Not just clients, friends and family members too often need digital help and teamviewer's free license helps me solve their problem with ease. Instant chat function, giving commands like screenshot, restarting or shutting down remote pc with ease has only simplified my work. Pros Unlike other similar softwares, TeamViewer gives myriad features but the best of them is giving administrator privileges to the person remote controlling the computer. It saves a lot of time and one can get to work just after connecting to the remote PC. Cons At times, it becomes laggy owing to its high RAM usage. The software then needs restarting and it works flawlessly then. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Has many more features than Anydesk. Review Source VR Verified Reviewer Technical Operations Director Telecommunications Used the software for: 2+ years ### "Our go-to software for remote access and support..." December 20, 2019 5.0 TeamViewer is key in all our remote access and support efforts. Pros TeamViewer has been our go-to software for remote access and support. No need for complex setups, VPN connections, firewall configurations. No matter the network conditions, we're able to reach remote hosts to administer, provide support, or work remotely. Cons The cost. While it is a great product, the cost is prohibitive for smaller operations. We paid for a one-time version license for 3 seats and it was expensive. They've since shifted to a subscription model, which from a cost perspective, is essentially paying for that version license every year. Consequently, we haven't gone to subscription yet. Review Source Agenor R. Analista de negócios e Consultor de processos, Líder de testes Information Technology and Services Used the software for: 2+ years ### "Simple, Fast, Affordable" February 3, 2019 5.0 Team Viewer is a powerful remote support system, simple to learn and fast to start using. I installed Team Viewer in all computers of the shopping centres' stores of a Cosmetic Industry, instead of the usual corporate solution. If the attendees have a problem that could affect customer satisfaction, they ask immediately for remote support of specialists, to finish the sale. Pros Team Viewer allows you to use it free of charge for personal purposes. The software has been improved to be used under poor Internet connections. You can ask for a trial, so you can be confident using its resources and tools before buying a corporate license. The annual cost of its license is very competitive and you can start with only one, escalating as you need. Cons Sometimes you can´t install software under a remote support session because of user´s credential permissions. It´s important to increase the ability to use administrative credentials instead of the users’ ones. They have to improve the logging of support sessions and used licenses. In high governance environments, administrators must be able to know who used the tool and when. Review Source NISARGKUMAR P. Internship Information Technology and Services Used the software for: 2+ years ### "TeamViewer's the best! " September 7, 2018 5.0 My overall experience with TeamViewer is excellent. It saves a bunch of time due to the remote control feature they provide! Pros I love the way in which we can look at someone else screen and have a control of it. It really helped me to work with my brother leaving in a different country working on the code that I am developing at the same time. Second thing I love about oit, is that I can remote and control my work pc from any where in the earth as long as it is connected to the network! that helps me by just working from home Cons The only thing I didnt like that it needs to be connected to the network! but i understand it wont be able to work without any internet connections Review Source VR Verified Reviewer Gerente de Marketing Consumer Electronics Used the software for: 2+ years ### "Un gran liado en la pandemia para la asesoria remota" November 12, 2021 5.0 Lo he usado para apoyar a mi equipo a resolver algunos problemas que se les presentan Pros Me gusta que es fácil de usar y te permite trabajar y ayudar a otras personas desde la distancia con los problemas de sus equipos Cons Es pesado y un poco lento para trabajar con él, sin embargo es una buena herramienta para soporte y solución rápida de problemas Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Solo porque el otro software es un poco más rápido Review Source RS Ruchi S. Postdoc research fellow Research Used the software for: 2+ years ### "Teamviewer review" September 28, 2021 5.0 I like it. I will recommend it my collegues too. Pros its easy to connect to remote desktop. Give access to remote dektop, file transfer is easy, trobleshooting is possible using teamviwer. Cons it got disconnet if the laptop restarts. It does not reconnect when remote desktop reboot. Review Source Grace A. Digital Marketing Analyst Health, Wellness and Fitness Used the software for: 1-2 years ### "Remote management leader." July 17, 2022 5.0 Suitable for work or personal use. No need to carry all your devices everywhere, with this tool you are in control. Pros It is the tool I use to receive basic technical support, to manage my own devices remotely; it is also one of the softwares I use to share screen and share/exchange/synchronize specific files in real time. For simpler and more personal tasks, I use it with my family members, it's great that it's not only suitable for computers but also for cell phones, I can solve simple tasks on my father's or grandmother's devices. Cons So far there is nothing that I dislike. I should add that my use of Teamviewer is not very demanding. Review Source Priyanka J. Software developer Computer Software Used the software for: 2+ years ### "Good software to work remotely with other person" September 7, 2022 5.0 Pros "I have used it to collaborate with other people when i was working remotely and i needed some help to do stuff in my laptop. Its screenshare and remote control feature is awesome just give control to others and just watch and relax." Cons "When i tried remote control feature in mobile to mobile connection, it was little bit complex. its not as simple as in laptop to laptop, i wish i could use it in same way in mobile too." Review Source André L. Systems Administrator Chemicals Used the software for: 2+ years ### "Easy to use an implement" April 12, 2021 5.0 Pretty good, the price is ok, and the ease of use is one of the best qualities of this software, along with the possibility to use it through poor connections. Pros Easy to use, and it works very well even on the poor connections, I had to use it routing my mobile on some situations, and also on the countryside places where the internet connection is not so good, I did not have any problems with it. The functionalities are very good as well, the remote control is one of the best that I have seen compared with the other remote connection softwares. Cons The licensing is a little bit confusing, you have a license, with channels inside, and sometimes you exceed the number of connections and you cannot connect anymore, is confusing to understand. Reason for choosing TeamViewer ONE Price, support on Brazil. Review Source jT jose T. technician Information Technology and Services Used the software for: 2+ years ### "Remote desktop" December 11, 2021 5.0 Awesome product, will recomend to any user even if you dont know to much about computers this sofware is very friendly. Pros One of the most friendly software for remote desktop apps, have been using all my life, and never disappoint, i used within my home or my small busines to control all my devices remotely, that saves me alot of time so I'm more productive, is easy to install and easy to use with the time teamviwer have been introducing more powerfull tools that make your daily basic task more easy and also the free version has almost anything you need to remote desktop. Cons Some times it fails if you have multiple accounts open in diferent computers but maybe that can be solve if you purchase or upgrade to a pro version. Reason for choosing TeamViewer ONE Easy to use, works in all plataforms, have a free version. Review Source Munyaradzi Allan N. IT Security Consultant Information Technology and Services Used the software for: 2+ years ### "Team Viewer is one of the best tools" December 3, 2019 4.0 It is and it has been a good tool to use as it has all the things required to solve a problem remotelly without having to inconvience the user Pros Team viewer is one tool that has allowed to work with a lot of users without having to move from one place to the other. Moving from one place to the other really waste time and money considering a lot of external clients would need service hence logging on Teamviewer would allow me to work on users problems remotely without any problems Cons The software was generally good. basically if you don't have a good internet connection it would mean that you will experience a lot of time-outs which will require to reconnect again to Teamviewer Reason for choosing TeamViewer ONE n/a Review Source JL Johanser L. Suporte Computer Software Used the software for: I used a free trial ### "Excellent software to work and help other people" March 31, 2022 5.0 We use it in marketing to connect us remotely when needed. We don't use TeamViewer to connect with our clients, we use it to provide instant support between colleagues, which is very feasible in our industry, and we design campaigns to help all kinds of struggling colleagues without having to shut down our Workplace furloughs, we also have help setting up campaigns just by connecting remotely. TeamViewer is used within our company and we are happy with the absolutely stable remote connection. It met our expectations. Pros I like the way TeamViewer allows me to change the video quality and the smoothness of the remote connection, it allows me to increase the quality and the software consumes more resources, it also allows me to increase the smoothness of the video, but the quality is visible slightly compromised. Various and stable communication methods, real-time chat, free communication, and stable camera transmission. Finally, the interface is very comfortable, the blue color is attractive, and all areas of the platform are easily accessible. Cons Honestly, I just don't like file transfer, in all versions of TeamViewer, file transfer is not stable, and I can't send more than 10 files at a time because the process is very late. In order to have a flexible transfer process, files must be sent in batches, no more than 10 files at a time. Review Source VR Verified Reviewer President & CEO Automotive Used the software for: 2+ years ### "Team Viewer is Very Dependable" February 4, 2021 5.0 Overall Team Viewer has been a good product and very dependable. Pros Remote Control is very easy to use and works quite well. The ability to create meetings and share your screen is a great feature. Cons There are many features that I do not use but have to pay for. They should offer these at different price leva's. Alternatives considered [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/) Reason for choosing TeamViewer ONE Team viewer did exactly what I needed Review Source MP Michael P. IT Director Hospital & Health Care Used the software for: 2+ years ### "Used daily by busy IT team" July 8, 2020 5.0 Now that a lot of our employees are stuck working from home, we can quickly support them in their PC troubleshooting needs without having to be locally present. Pros We have TeamViewer integrated with Ninja RMM and is heavily used daily to support hundreds of remote users. TeamViewer is rock-solid and does the job every time. Cons It would be nice to improve the client experience when requesting support from a technician. Perhaps being able to send a link via email to the user would assist the lesser technically capable users. Alternatives considered [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Reason for choosing TeamViewer ONE The Ninja RMM integration was more seamless. Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) It integrates into Ninja RMM and makes connectivity more seam less for us, and more cost effective. Review Source FSS Fahim Shahriar S. Digital Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "The Ultimate Helping Tool!" July 6, 2022 4.0 This enables users to work on a project from different places. Enables to solve problems or assisting other team members or assisting customers with ease! The best on the market by far! 2 words to describe it: Simple and easy! Pros This allows to help others in need remotely. Taking control over other devices is a very smooth process with it. It saves a lot of time incase of solving problems. Assisting others have never been easier. Cons Sometimes The connection is slow which leads to screen being blurry or control to be a bit lagging. Besides this It is absolutely top notch! Review Source VR Verified Reviewer IT Tech Construction Used the software for: 2+ years ### "Simple to use and Effective!" December 3, 2019 5.0 Being able to reliably remote into endusers computers is a huge benefit for our company. Pros Easy to use and low network resource cost. Team Viewer allows me to remote into most systems with questionable interenet connections and transfer files without making a full connection. Amazing software. Cons Teamviewer can be a touch expensive if you are using this a hobby or for a few clients only. They do offer a trial and non commercial version with limits. Switched from [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) I currently use both Review Source VR Verified Reviewer Chief Technical Officer Information Technology and Services Used the software for: 2+ years ### "Industry Leading Remote Desktop" October 10, 2018 4.0 Always managed most of my personal and Professional devices remotely with Teamviewer, Its been a great experience, most used software after MS windows in my life. TV makes you hasslefree connections and lets your remote help/support business fly! Pros Session Recording while giving support(Documentation), Best Free Version reach, Killer speed, its like TV servers are always on fire, Profile and device management always show correct connection info, however weak internet connection maybe. Works in multi user control mode. Cons Suspects on Free usage and Remote accesses to assess usage without any intimation, No way to create secured connection on the go, there should be randowm password generator, built in. Review Source IF Isaac F. Accountant Tobacco Used the software for: 2+ years ### "TeamViewer - Great Tool for Lockdown Working from Home" February 24, 2021 5.0 When dealing with trouble shooting issues with other team members in our branch, TeamViewer makes it exceptionally easy since I can get onto the other person's computer and see exactly what their query is. On the other hand, the person with the query will also see how I am trouble shooting their query so that next time a similar query occurs, they are able to resolve on their own Similarly, my consultants for the accounting and HR softwares etc are also using TeamViewer to assist me troubleshoot whenever I get stuck, this reduces my costs sharply since I am no longer paying call & mileage fees to the consultant Pros Team viewer is quite easy to use. It is a handy tool in that it gives you remote access to another computers screen regardless of the geographical location. Security is guaranteed by the one time password generated each time users need to communicate Cons Users need to pay extreme attention to ensure security of their information. Since the other party has unlimited access to the other computer and vice versa, there could be information theft or breaches Reason for choosing TeamViewer ONE It gave access to the screen in real time hence compliments well with the phone calls, WhatsApp calls and Skype etc Review Source Nivesh G. Business Analyst Computer Software Used the software for: 2+ years ### "Team viewer is very easy to use desktop sharing software" September 11, 2018 4.0 Pros It allows file transfer, offers video chat and voice transmission option and is free. Moreover, it is very secure for sharing files with other users. It is both audio and video through which we can conduct online training. It also allows us to access our data and applications at anytime and anywhere. Cons There are some cons such as it can not share huge files and sometimes it lags Time to Time. It needs a fast continuous internet connection which makes it troublesome and frustrating to use. In order to connect the systems, both system should be active and available for use, if the system goes into sleep mode we will not be able to access it. Review Source AD April D. Self employed Individual & Family Services Used the software for: 2+ years ### "Great !!!! Software " June 23, 2021 5.0 My overall view with this software is that its great it same times and can help the customers better Pros That fact that it lets u help the customers without them trying to follow the tech instructions with can take time if the customers don’t really know what they r doing Cons The only thing that is wrong with this software is that the customer got to trust the person that is suing it to fix whatever they needed Review Source Jaideep S. Technical Analyst Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Awesome tool for video conferencing with multiple screen sharing" October 10, 2018 5.0 Overall, its a great tool and worth for buying. With remote control access, screen sharing and video conferencing features, it serves millions of people like us to run digital meetings online. Pros I am using TeamViewer from last 1.5 years and it works beyond my expectations. Normally, during office meetings, I specifically need multiple screen sharings and video conferencing which team viewer provides me with much ease. A lot of functionalities like annotation, private messaging etc enhance its functionality. With the use of annotations, I can easily convey the idea appearing on screen to my team members. Overall, its a great tool for its kind. Cons Though I like its functionality and features, but I believe that the user interface needs improvement. As compare to other competitive remote access softwares, its user interface is not easy for beginners. Many functionalities are there but simultaneously its difficult to find and understand them. Also in screen sharing, if one person sharing its screen to other, then it appears like black colored dialog box on that person's screen. I think, it could be avoided so that a person can share its screen fully without any blackish portions. Review Source Dinuka M. Computer technician Computer Software Used the software for: 1-2 years ### "One of best software for computer technician " September 12, 2019 5.0 Actually i worked as a technician/ technical officer in a private company named as insight computers. We repair compuer related problems.(software,hardware, network etc.) So sometimes customers complained about fault repairs. So it was bit challenging to repair those software related problems without visiting that place. Then i introduce this amazing software named TeamViewer to our company. Actually it solved many problems we faced. We offer technical support to our customers via teamviewer. Best part is we dont need to visit them to give a solution. Now we use this software in daily basis. It make our work more simple. We repair many computer related problems like software, printig scaning and faxing problems. In this way we give technical support to our every single customer. This software is one of software i found on internet. Now im studying in university which far from our company. But i still give them technical support through teamviewer. Pros Cross-platform compatibility Mulilanguage support Light weight Easy to use Superb performance and speed Fileshare support over internet Private Real time chat support Screen share support Presentation streaming support Video conference suppirt Cons The price.It contain free version. But if you want the best you have to pay it.But it worth the price. No any other point which i can point out as negative. Review Source VR Verified Reviewer Entrepreneur Internet Used the software for: 2+ years ### "Used it with a client, great ease of access and pretty reliable " April 21, 2022 5.0 Pros I actually used to use Skype when I had to help clients with a certain software or help them select the right courses but Skype used to crash quite a bit when the client wanted to share his/her screen. That's when I did more research and came across TeamViewer. It's never crashed on me, especially during those critical times of sale and always has a pretty clear view of the screen on either parties. I've never stopped using TeamViewer since. Cons I feel like the software doesn't do as good of a job as it could to tell people how important it is to protect their private/personal information. I had a client who has his bank account details open once when I was helping him with fixing his software. Perhaps a few pop up messages that really emphasizes that they need to have all the windows closed except what they need would be really helpful. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) I made the switch because I found TeamViewer more reliable than Skype with fewer glitches. Review Source Similar Products Featured