# Page 58 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 58 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 58 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 1426-1450 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Samridh S. Electrical Engineer II Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Good Remote Connection platform" April 17, 2019 3.0 Its a good platform to perform sharing, troubleshooting and remotely performing work but it needs work on connection issues, integration and their licensing models needs some changes. Pros It is a really good platform to remotely connect to your PC and be able to access the information you and work on your things remotely. It comes handy when one cannot be present locally. As long as there is a stable network connection teamviewer will work. Also in many industries some companies currently use it for technical support in order to view the end users computer and have access to their screen so they can see what is going on and help them resolve issues. This is probably one of the best features I can think of as when I was having issues with one of the product we buy from a company, their tech support were able to help me resolve by being able to view what is going on my screen. It is a very secure platform as it requires multiple layers of connections and authorizations before being able to connect remotely. Cons It is expensive to use and their license is expensive too as the company has to renew their license every year to be able to use it. Also in my experience while using this platform there were multiple disconnections and connection issues at the beginning. I think it needs to be much more well integrated in terms of chatting, file sharing and multiple connection hosting. Minor glitches on the internet has caused my connection to crash many times or audio to not work properly. I have learnt that having different version of the team viewer for the same connection generates some issues as well which in my opinion should not be the case for a proper integrated sharing platform. Review Source Muhammad Arifur R. Mentor E-Learning Used the software for: 2+ years ### "Easy and intuitive to set up with cross-platform features " June 2, 2020 5.0 Its a great software, providing a very important functionality of remote desktop access. It has a wide variety of features like audio access, keyboard access, recording etc. The android app enables access from smartphone, giving it flexibility. Its also free, which makes it a lot more accessible for people. Pros The downloading and running TeamViewer is pretty much straightforward. The software is small in size and provides guidelines to set up. It also works quite well in poor data connection. Besides, its cross-platform features enable it to be usable in both desktop and smartphone. Cons If a person wrongfully acquires remote access, the person can install malwares in your PC. Scammers use it to scam innocent people in the name of PC repairing. So make sure to enable the safety features in the software. Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/) Reason for choosing TeamViewer ONE Its powerful yet simplistic. Review Source VR Verified Reviewer Project Manager Translation and Localization Used the software for: 2+ years ### "Free but not" November 19, 2019 4.0 I'd say 50% / 50%. although it is a great product getting that surprise and having to jump many hurdles to get it again is not nice. Pros It is a tool that allows somebody or yourself remote to use or have access to another computer, that is cool and helps a lot in many situations. It has saved me more than once whn I am not at my desk and I can't let anybody else look at my computer. Cons I had a customer use the software and devoted only to his work. But since he had to log on and off many times due to a faulty internet service, as the end the software wanted us to purchase a free product saying it was being used professionally and it was not. Review Source Abid S. Manager Operations Banking Used the software for: 2+ years ### "Incredibly Professional and Amazing Remote Connectivity Software" December 31, 2020 5.0 My overall experience with TeamViewer is really great, because I use this software to access my friend’s devices. Sometimes if they want to learn some skills from me, then I teach them on their devices through TeamViewer. Even my company also use this software to access devices in the different offices and branches of company. I am really happy with TeamViewer. Pros TeamViewer is a professional remote access, remote support solution, remote access that works perfectly with all devices including desktop and mobile platforms. All windows, Android, iOS and macOS users can use this incredible software. You can access your partner device from anywhere. You can share your screen on iPads and iPhones. Cons The use of this software is really easy, because just with the username and password of your partner, you can access your partner’s device. This works perfectly without any issues and cons. I never faced any issue in TeamViewer. Review Source Moses E. Reviewer Hospital & Health Care Used the software for: 2+ years ### "Review for team viewer " September 11, 2021 4.0 Online collaboration can be easily done with is software. Pros Online meetings, video conferencing and it’s like is great on this software. The platform is easy to use and the video and sound quality is just awesome. Cons I find it difficult to share large files on this platform. And connecting to others on a slow network connection is actually really frustrating. Review Source Kristin P. Corporate Retail Manager Retail Used the software for: 2+ years ### "Great for working with remote employees" January 21, 2022 5.0 Pros I am able to "teamviewer" into my employee's computers to show them how to complete certain tasks and forms. Great to use for training! Cons It is very easy to cancel the screen and then you have to log back in and start from scratch. Review Source Rodrigo T. Director of Cyber Security Information Technology and Services Used the software for: 2+ years ### "Remote working and support." July 12, 2022 5.0 Teamviewer is a powerful remote work tool, allowing me to support multiple devices at the same time with almost no latency or stability issues. It has helped us to better control our remote workstations and provide support if needed. Pros I like it because it has allowed me to provide remote support and control my devices from any location. It helps improve internal collaboration by sharing folders with other devices. Cons I have no complaints about this tool, it works as intended. Review Source SD Scott D. Director of Sales& Marketing Media Production Used the software for: 2+ years ### "Remote Login for Digital Signage" February 16, 2022 5.0 Pros I think the video quality while remotely logged into our digital signage is almost perfect. Cons The price is VERY expensive. It almost prices itself out of our range, but the quality is unmatched. Reason for choosing TeamViewer ONE The features and quality of picture was about double anything else we saw. Review Source AL Andrew L. IT Information Technology and Services Used the software for: 2+ years ### "Using TeamViewer after covid" June 29, 2022 4.0 I enjoyed deploying TeamViewer Pros TeamViewer really helped my users remote connect to their office computers. Cons Sometimes we have IP bans on European IPs which would interrupt the service. Reason for choosing TeamViewer ONE Cost and the GUI Review Source Silvia C. Interpreter Translation and Localization Used the software for: 2+ years ### "super useful to troubleshoot" December 12, 2019 5.0 I work from home, so any problems I have with the software I use I have to contact my customer support at work. We use teamviewer in order to check and solve any problems that may arise. I have also used teamviewer to fix things in my personal pc as I could have a friend check it for me without being present as he lived 5 hours away. Pros \- If you have problems with your computer a friend or technician that is far away can check on your computer without having the be physically there. - I work from home, and any problems my work laptop encounters I can email someone at the main office and he/she can check my computer via TeamViewer Cons \- At the beginning it can be quite intimidating to use, just make sure that the person you are given the password is trustworthy. And you can always stop the sharing. - Depending on the computer it can become kind of slow when using the teamviewer software, but this only happens while someone is "logged into your computer" - You need to have an internet connection for it to work. I find it fine, but for some people this might be a con Review Source MI Murtaza I. Manager IT Food & Beverages Used the software for: 6-12 months ### "Remote Connectivity" April 8, 2022 5.0 Pros Teamviewer has helped a lot in setting up a lot of things remotely without any hassle. The remote connectivity works just fine as compared to the other apps that I have used, the unattended feature which I find powerful doesn't interfere with UAC (user account control) on Windows while installing the App whereas the other remote controlling app requires remote user intervention to allow the installation of the program while working remotely. It also works with the slow speed it lags but I have never experienced disconnection because of slow speed that's the plus point and as soon as the speed is stable the user experience gets better. Cons Software license compatibilty, you can connect to backward versions but the new versions will show you a popup to force you to upgrade to the latest version. Sometimes you're disconnected but it takes time to reconnect or it doesn't connect at all so closing and reopening the application do the job so you have to call someone to do this which ruins the unattended experience. A bit pricey. Review Source LV Laura V. Owner Cosmetics Used the software for: 2+ years ### "Couldn't have gotten work done during pandemic without it!" May 18, 2021 5.0 During the pandemic, this was a life saver. All of the stores were closed and my computer started acting up. I couldn't take it anywhere and I couldn't have anyone over to my house to look at it. Without my computer, I am completely unable to do anything in reference to my job or even my personal life. Even as things are starting to go back to normal, I'll still use team viewer because I realized how much of a time suck computer repairs can be. Pros The program itself was easy to use. All I had to do was install the program on my computer and give my Tech Support company access to it. They could take care of everything remotely; any problem I was having they could fix. They knew what they were doing so the amount of time it took for them to fix it was significantly less than it ever would have taken if I tried to fix it and it was much easier and convenient for them to be able to log right in while I took a shower or made coffee instead of me having to take the computer somewhere. Cons I'm not sure that there was anything I can personally think of that I strongly disliked about this software. It is worth noting that if TeamViewer is continuously on in the background, it will use a lot of data. This can obviously be fixed by making sure you close the program when it is not in use. Review Source John M. IT support Accounting Used the software for: 2+ years ### "ADP Workforce for Self Employed" March 10, 2022 5.0 Pros It is easy to setup and navigate. It give you the flexibility of remote work. Cons Everything is good with team viewer and it's components Review Source NS Nidal S. Audio Producer Music Used the software for: 2+ years ### "An outstanding remote control tool" March 21, 2022 5.0 As an audio engineer and music producer, TeamViewer was a lifesaver to me, since I mostly work with clients from all corners of the world it is very often that we find difficulties understanding each other's visions and ideas, TeamViewer stepped up and made it easy to access ones project files and adjust every little element in the musical scores or mixing decisions. Pros \- Remotely solves software problems in a blink of an eye. - Sharing ideas with collaborators is made so easy with TeamViewer. - I can't think of an easier way to use remote controls other than TeamViewer. Cons \- It lags at certain times of the process. \* I wish there was a control function that allows you to use the desktop separately instead of fighting over control. Review Source Behzod A. Graduate Part Time Instructor Higher Education Used the software for: 2+ years ### "Easiest way to help someones computer problems" February 19, 2019 5.0 Very satisfied. This software is especially useful for online computer tech support teams. They can easily fix computer problems of their customers remotely in very short period of time. And best of all the other party does not need to be technically inclined. Pros This software is fantastic. I used it several times when setting up my parents computer. Software allows remotely fix/control desktop/laptop computers. My parents live in another state and they cannot handle technology very well. As long as both parties are connected to internet and have TeamViewer installed you can pretty easily manage remotely located computer. Here are some advantages of TeamViewer: 1) It is free for personal, non-commercial use 2) User interface as well as menu commands are pretty easy, even for the person who is running it for the first time. You will not spend time looking for commands and menu options, everything is pretty straightforward. 3) Complete control over remotely located computer (you can install apps, change computer settings, etc) 4) It works pretty smooth, I never had connection issues or lags 5) Real time video stream of other desktop. When managing remotely controlled computer you will see exactly what the other person is seeing. That is, you'll be managing as if it is your computer. Cons So far I do not have any negative experience with this software. Review Source VR Verified Reviewer Cordinate manager Information Services Used the software for: 2+ years ### "Remote Desktop Access with Live chat and Voice calls " December 12, 2018 5.0 We can use the TeamViewer application after installing giving to the remote user Device id and Password. Every new session password randomly changing, but we can use permanent password for logging. TeamViewer chat and calling facility helps to communicate with user and remote user, one time it allows to connect many remote users to one Desktop. Pros TeamViewer comes as the full package with full fill the user remote desktop facility comes with voice calling facility and chat facility. It helps to directly connect to the remote Desktop using internet, anywhere in the world with internet facility. Cons Must need same TeamViewer Application versions for both user and remote user to connect. Review Source Smeetha S. Founder Marketing and Advertising Used the software for: 2+ years ### "Team viewer is great when you need to help your clients with technical setup" June 4, 2021 4.0 Great experience all round and can really make helping someone remotely a very simple process. Pros Team view is simple and easy to install. Once installed, they give each person a key and a password. This makes is very easy to help clients, or staff or even family if they need help with anything technical and you cannot be there in person. I've used it to help clients set up emails, I've used it to help staff set up campaigns and make changes to sales pipelines, and I've even used it to help family who need help with their PC Cons The software updates often, and after some time passes, if someone who you previously helped needs assistance again, theirs a large chance that they would need to update to the latest version of team viewer in order for you to help them. This can be cumbersome. Review Source Wilmer Josué G. Computer Science Engineering Retail Used the software for: 1-2 years ### "Teamviewer to help other users" July 8, 2021 3.0 It has helped me to do maintenance on computers that are not located in the place where I am, but several kilometers away or from another country. Pros Helping users with remote control is very useful, but both must have a good internet connection. It makes work easier, doesn't feel slow and is well optimized. Cons The only thing I did not like is that it is a program with limitations that occur at the time of having control, not everything can be done by being in remote control or the free version. Review Source Ashly E. Co-Founder Computer Software Used the software for: 1-2 years ### "A perfect software for screensharing and troubleshooting" April 19, 2019 4.0 We are fixing our clients and developer issues in real time and have a screen sharing done using this tool and we are really happy with it. Pros We are using TeamViewer to troubleshoot the systems of our clients located on offshore and to get there screen shared to have various presentations done. TeamViewer is best suite to fix issues on real time and to get the things done in time. We are also using this tool to share our screens to the clients to have discussions on various presentations. It is really great to manage teams that are situated offshore and to fix their issues in time. Cons The main issue is with the annual costs, as we are using this tool for more than 2 years. Our annual cost keeps on increasing since they increase our annual licensing fees. Please try to make a flexible plan on annual basis. Review Source JC JuanCarlos C. PROPIETARIO Design Used the software for: 2+ years ### "Las maravillas de Conexion con Team Viewer" October 26, 2022 5.0 Pros la Versatilidad, el usuario se siente muy comodo al utilizarlo Cons que en algunos casos el logo de inicio esta en marca de agua Review Source Valeh S. Senior software developer Information Technology and Services Used the software for: 1-2 years ### "Essential platform for customer satisfaction and remote assistance" September 25, 2018 4.0 Pros As I am software developer I have many clients which I provide support regularly. I have customers even in foreign country and in order to provide efficient support to all of them I can’t be in different places at the same time. But thanks to TeamViewer I don’t have such problems. I can assist to all my customers and solve their problems in minutes thanks to remote control feature of TeamViewer. Another great feature of TeamViewer is chatting and video conferencing feature while remote control which makes things done with better results. Cons All is great but in non commercial version I could’t find screen recording feature. It would be great if customers can record screen while I assist them and whenever same problem happens they can solve it by their own. Review Source VR Verified Reviewer Manager Mining & Metals Used the software for: 2+ years ### "DO NOT USE THIS SOFTWARE DUE TO PREDETORY CONTRACTS! omg" June 12, 2022 1.0 I loved the software after 4 years .. however WILL NEVER DO BUSINES WITH THIS COMPANY EVER AGAIN!!! Pros It was great software until we needed to renegotiate our license Cons TeamViewer uses illegal predatory contracts requiring 28 day notification through their own controlled system, that makes it difficult to manage. The Licensing team is not their to help but rather to ensure you cannot exit their contracts. These are not reasonable business people. DO NOT TRUST THIS COMPANY. Review Source VR Verified Reviewer wael mounir Consumer Services Used the software for: 2+ years ### "The exclusive and distinctive application in dealing with devices over networks" November 29, 2021 4.0 I consider it one of the best apps and my experience is very good Pros Before using this application, it was impossible to solve any problem in any device or system or application in different work sites without interference and disruption of time, but now just connect the application with devices and control everything in another country and another place as if I am at work Cons Sometimes the application crashes or lags and requires a very fast internet, and in the case of transferring files, it is difficult to deal with large sizes Reason for choosing TeamViewer ONE It is one of the best applications in this field Review Source Almond Joseph M. Web Programmer Used the software for: 2+ years ### "Best remote control app" July 31, 2018 5.0 Fixing problems remotely has never been this good. It is super practical and extremely easy to use. Pros TeamViewer has a tons of experience behind it, it started early in the game and you can see the software is pretty stable. It is consistent and fast, it has lesser downtime then google chrome remote. Configuration is pretty easy too, we have an office overseas and there are times when they wants us to fix something and all they have to do is give us and id and a password and we could take control of the computer. There are tons of features too, like the monitor size feature as well, they have a huge monitor and i have a smaller one, i could adjust it to my size. The clipboard is pretty nice too, i could copy something on my machine and paste it on the remote one. Cons Price beyond personal use is way too expensive especially if you dont use it frequently. They should have at least a small team license or have a number of times use license. The sounds is sometimes working, sometimes it wont go through. Review Source JD Jean D. Gerente Restaurants Used the software for: 2+ years ### "Excelente infraestructura TeamViewer recomdedable" February 3, 2022 5.0 Mi experiencia real, es satisafactoria, he solucionado problemas, gracias a esta plataforma, que me permite enlazarme con proveedores de servicios y técnicos especializados, ayuda a la globalización. Y al desarrollo tecnológico. Pros La interfaz es amigable, es una herramienta óptima al momento de solucionar problemas que no se encuentren fisicamente a nuestro alcance, personalme en mi restaurante he solucionado problemas de conectividad de la red, y dificultades con los POS Cons Mas adelante quizaz enriquezcan su interfaz agilizando los procesos, e incluyendo otras opciones que puedan desarrollarse con avances virtuales. Review Source Similar Products Featured