# Page 63 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 63 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 63 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 1551-1575 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Administrative Assistant Machinery Used the software for: 2+ years ### "Work from home? This is the best way to do it!" September 12, 2018 5.0 I was working from home processing long term care applications. TeamViewer was as easy as the click of the mouse to log on and get my work done! Pros I worked from home for 6 years. The company I worked for used TeamViewer! It is very easy to use and I could log in from anywhere that I brought my laptop. Working from home made it very important to use a system that was dependable and TeamViewer was exactly that! Cons In the six years, I honestly never had any problems without TeamViewer. If I had to pick something it would be that you have to have the internet in order for it to work like everything else’s Review Source mahmoud R. Video editor Media Production Used the software for: 2+ years ### "Very useful for remote work, especially from home and group work during the Corona epidemic" April 18, 2022 5.0 A strong program compared to its alternatives to work remotely and work through meetings Pros I started working on it two years ago, and because my work as a remote video editor needs a program that is easy to deal with and the work of several individuals as a team, the program has facilitated that and most of the time I have been working through it, come on, the Corona epidemic, it was a very practical program Cons The problem with this program is that it is very expensive if you work as an individual and not a company, the situation is different, of course Review Source Oluwakorede D. CTO Financial Services Used the software for: 2+ years ### "Awesome app, One of the top three tools for Remote support!" May 26, 2019 5.0 Awesome app, i must confess. Teamviewer has become a tool which we can't do without on a daily basis for accessing numerous sites and to aid in some forms of advanced customer support. Pros Teamviewer offers great customer support, ease of installation is second to none, setting up is simple as ABC. Also i think remote access feature is great, really great. Cons Really, i think all the features Teamviewer possesses is second to non, thinking of any negative comments is really difficult, however i think there are some instances where i had issues as a free user. All these issues disappeared when i became a paid user. Review Source VR Verified Reviewer Owner Accounting Used the software for: 2+ years ### "This is so useful to help support people - but they push the commercial version a bit hard" September 20, 2018 5.0 When someone is describing their screen or problem to you, it makes for some interesting challenges. When you can see and control the screen rather than giving misunderstood instructions, then life is far easier. With TeamViewer, I can log into my family's computer and guide them through processes and resolve their issues with ease. Whats better is, it's free!!! Pros It is very easy to use and you can log in to your own computer from anywhere, or even better you can log into friends and family members computers and support them with their issues. Cons They really do push the commercial version very hard by making you feel guilty for using the free version. Review Source VR Verified Reviewer civil engineer Civil Engineering Used the software for: 2+ years ### "My humble opinion on your program" August 7, 2022 5.0 Pros Remote control of my devices and this saves effort and time Cons Recording of meetings should be of higher quality Review Source DG Daryll G. Accoutant Accounting Used the software for: 2+ years ### "User of Teamviewer" June 22, 2022 5.0 It it very useful especially for me as an computer user who has sudden bugs in my device. Just have a stable and good internet connection for you to be satisfied in the application. Pros Easy to access in a device in a secured way. It is easy to navigate and use for the user. You can also control the other device you want while doing scanning, fixing and also file sharing. Cons It is not easy to use for a first time user. There are sudden unwanted bugs that will cut off the line with you and your controlled device but this incident is mostly have a 3% chance of being showed up. Review Source Bolade A. Application Developer Financial Services Used the software for: 2+ years ### "Teamviewer - The Life Saver" August 30, 2018 4.0 A life saver overall. I met the project deadline i had thanks to team viewer Pros Early this year, i had a project deadline and i needed help from a friend that wasn't at my location. Team viewer came to my rescue by helping my friend gain access to my computer and resolve the issues for me. Team viewer has always been one of my favourite apps as it has been of tremendous help over the years on/off the job. The fact that both parties need to share a connection ID makes me feel secure that our communication cannot be intercepted. Taking away the hassle of travelling a distance to gain access to another computer is also something to commend. Comparing Teamviewer with some other applications, i think Teamviewer is lighter, quicker to install and easy to use. Cons So far, i am yet to see any major flaw, but i'll recommend the possibility of moving files from my computer to the other user's computer through team viewer and not just taking control of the user's computer. Review Source Muhammad Ahsan S. System Engineer Information Technology and Services Used the software for: 2+ years ### "Great Remote Viewer" May 17, 2021 4.0 I have great experienced with that software because it has saved my precious time. Pros I am a system engineer, I have been using this software for two years, previously I used to go to the users to solve the problems but with the help of TeamViewer now I solve these problems with my system. It's quite different from AnyDesk but many client preferred to solve problem using this software. Cons There is nothing wrong with that software except it's pricing is higher then AnyDesk. Review Source JK Joseph K. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Teamviewer - a simple, basic and easy desktop sharing solution!" March 8, 2019 5.0 Pros I just love the way this in touch desktop sharing solution has helped my teams to stay connected to each other. The application is very easy to use and we can use this application for a variety of purposes. Starting from - Communication between two people to managing your team communication. You don’t have to pay for using this application if your purpose is non-commercial. It provides high-quality voice and call transmission. The remote installations are easy and high security is enabled. The next thing I love about team viewer is their support team, they get in touch with us and has helped us with dealing with our issues. Cons If you are trying to share bulky files, I tell you this eats up a lot of time and you would end up doing nothing. You need a great internet connection to deal with this application. If you have checked the business application you would find that it is priced quite high in comparison to the other applications available. Review Source Sol C. Proyect Management Telecommunications Used the software for: 2+ years ### "Remote Control With Team Viewer" January 4, 2019 5.0 thanks to team viewer I can configure computers remotely, extract useful information, solve faults without having to go to the site Pros Ease of use, friendly graphical interface, and the most pleasant thing is that it has a customized mobile application to manage the computer from the smartphone, it is brilliant Cons When the device is not associated with any account or has been configured with aliases and password, the number and password provided by team viewer change every time the machine restarts, by security measures. That is, it is advisable that once it is installed, each machine is customized Review Source MS Moises S. CEO Marketing and Advertising Used the software for: 2+ years ### "The perfect tool for our customer support" April 30, 2021 5.0 Teamviewer has helped us automate support tasks. Before, if a customer had a problem, we had to call them on the phone and give them directions, which was extremely complicated, but with teamviewer it's simple and easy. I highly recommend this software. Pros This tool is fundamental for our company, we love that we can improve and personalize our agency's customer support, if a client has any problem with our services we connect remotely with teamviewer and help them live. It is very easy to use, the interface is intuitive. Excellent software. Cons It's hard to find something I don't like about this software, but the only drawback we've had is that the mobile version of teamviewer only allows us to view the screen of our client's device, it doesn't allow us to perform actions on the cell phone. For support issues in the mobile version it is complicated. But the desktop version works perfectly. Review Source Kawsar A. Frontend Web Developer Computer Software Used the software for: 2+ years ### "Best Software for controlling Remote Desktop" March 10, 2022 5.0 TeamViewer is a very good software to remotely control others computer. People who need to transfer file remotely and need to collaborate works may get this software without any hesitation. Pros Some of my friends get stuck in their workplace that they cannot solve by themself. TeamViewer made this thing very easy that I can help my friends remotely to solve their problem which minimizes hassle and complication. I can also transfer file to remote desktop easily by TeamViewer. Cons Still I don't get any cons for this software. Most of my needs gets done smoothly. Review Source Ravi S. assistant vice president Banking Used the software for: 2+ years ### "Best remote assistant software" February 8, 2021 5.0 Solving customer issues by taking remote of their computer. Specially in situations where application users are not particularly technologically equipped. Pros Ease of use, easy to deploy, inexpensive. Best remote assistant capabilities. Work very well in low system resources while providing remote assistance, sharing information. Cons File sharing should be supported with support for large system files. Group screen sharing to be enabled which will come in handy when brainstorming for ideas. Review Source Alessandro T. IT Support Specialist Information Technology and Services Used the software for: 1-2 years ### "Intuitive and Economical!" June 22, 2019 4.0 Our experience is great, it helped in cutting labor hours which our support specialists spend visiting different departments. Pros TeamViewer is a reliable and trustworthy solution. We use it to provide support to our international clients and colleagues. It initiates a safe encrypted connection between us and the end user. What i like the most is that it is easy to set up, any individual even without any IT knowledge can also configure it easily. It is also easy to download and installation is also instant and quick. Also, data transmission is rate is fast and uninterrupted. Cons We record all our support sessions for learning purposes but the problem is that TeamViewer records session in a (.TVS) format which can be played only on TeamViewer. Review Source Luisa Fernanda S. Ingeniero de control Oil & Energy Used the software for: 2+ years ### "Solution for a remote desktop connections" May 9, 2019 5.0 I really enjoy using this software to help my colleagues to troubleshoot issues in their computers remotely. This one is very easy to use and I should be very useful for students or academic purposes Pros This software has a lot of features that I think are very important and I want to mention It here. First of all this software is free to use if you will not use It in comercial purposes. You can work with multiple monitors and give or receive remote support easy. You only need to start a meeting and share starting to work inmediatly. This software has a portable version so you can have It in a USB and execute the app in any host. The support es good but I only needed to contact them one time. Cons The worst thing of this software is that you need to pay ifyou want to use It in your company. The free version is only available if you will not use it with comercial purpose. I think thatthey should have a limited version to test in a bussiness environment. Review Source AP Alexandre P. Analista de TI Food & Beverages Used the software for: 2+ years ### "Suporte Remoto." October 3, 2022 5.0 Com o Teamviewer atendemos usuários na América Latina. Pros Utilizamos a ferramenta diariamente para suporte remoto nos computadores que estão fora da empresa. Cons Bate Papo não é funcional. Usuário nunca sabe onde escrever. Review Source SA Scott A. President Computer Software Used the software for: 2+ years ### "Teamviewer easy to use and great flexibility" April 23, 2021 5.0 I love this product, I have it installed on all my client's machines so I can dial in at any time and help them out .. it also notifies me if there are issues on their end with antivirus. Pros How easy it is to use and how easy it is to connect to your users.. Gives you complete control without jumping a lot of hoops. Cons No cons with what I do, connect to clients all over the world .. it works great. Alternatives considered [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) Reason for choosing TeamViewer ONE Easier to use Review Source VR Verified Reviewer Junior Software Developer Information Technology and Services Used the software for: 1-2 years ### "Best Remote working Support Application" December 13, 2018 4.0 Pros Very easy to working with another PC by accessing through this application.When developing some application most of time need to check other members code but when we are working remotely this application is very use full to do that.And also with the chatting and calling feature, no need to use another application for communication. There is a option called View Maximum, when using that wen can work other PC like ours. Cons When considering Cons that is not bigger than Pros but there is a some and considerable one is that is very expensiveness one person usage they have to pay monthly large amount for this.That will caused to decrease the usage of this application.Except that this is the best one for remote working. Review Source MA Mauricio A. Dueño Computer Hardware Used the software for: 1-2 years ### "Una herramienta magnífica" October 19, 2022 5.0 Una experiencia bastante favorable ya que constantemente damos mantenimiento a plataformas digitales a escuelas y con esta herramienta lo podemos hacer de una manera fácil y rápida Pros Te da la posibilidad de siempre estar conectado con tus clientes desde cualquier lugar Cons Cuando la conexión es un poco lenta no trabaja muy bien Review Source Ralph V. Director or Multimedia Mechanical or Industrial Engineering Used the software for: 2+ years ### "Easiest Remote Control - Desktop Sharing App there is!" November 20, 2019 5.0 I perform many remote meetings with customers and service reps. We are able to review procedures together and switch between each others desktops with ease. Again, this is mostly field reps and people who are not focused on technology. Pros Quick setup and ease of getting others, many non-technical people, using it. The ability to remote into other machines as needed, transfer files between machines. Being able to set up and schedule meetings and save meetings for repeat use. Cons One of the few drawbacks is when I lose a partner ID or password and I am unable to remote into a machine until I visit that location and reset it. Sometimes the app will restart and assign a new partner ID. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/) Reason for choosing TeamViewer ONE Teamviewer has better features and is more cost effective based on our needs. Review Source Matias L. It profesional Pharmaceuticals Used the software for: 2+ years ### "a must have tool to remote support" October 13, 2021 5.0 i love this tool. used for years and never had any issue with it. Pros works everytime. full clipboard support copy files to remote desktops Cons not really much i dont like. is easy to use. light weight and the most important it works Reason for choosing TeamViewer ONE because we used the producr before and is better suited for our needs Review Source Lilia M. Consultor de Organización y Procesos Used the software for: 2+ years ### "I use it in my work on a daily basis, it allows flexibility in customer service for working autonom" May 11, 2018 4.0 To be able to offer personalized and immediate attention to the client portfolio and offer the solutions to the problems raised in an expeditious manner Pros It is installed without internet. · Allows connectivity with other equipment. · It allows the transfer of data. · Share and control desks, online meetings, videoconferences. · Detail against, you need the internet to use it. Cons What I like the least is the response time on the remote computer, there is a slight delay between when you type or press enter and you receive the response of the action taken. There is a delay between 2 and 7 seconds. Review Source Ibne J. Developer Computer Software Used the software for: 2+ years ### "My User Review for Team Viewer" October 6, 2022 5.0 Pros User interface is very best than other competitor. Cons Doing conferencing is a bit low quality for this Review Source FM Francisco M. HelpDesk Coordinator Consumer Services Used the software for: 1-2 years ### "Fast and secure remote access solution" April 25, 2023 5.0 Gratifying, it has helped the service department to improve response times and highly influence our customers' perception of the service provided. Pros The ease of connection to other workstations where you only have to send a link and you can quickly connect to provide a remote support service. Cons It could improve the service to add fast connection devices, it is a bit cumbersome to add equipment and then identify them in the list provided by the tool. Review Source Scott B. Developer/PLC Integrator Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great Piece Of Software For Remote Support" February 1, 2019 5.0 Great User interface, easy to understand, and need very little computer experience to get this setup and working. Also can be installed on numerous platforms and have use the Windows and Android app controls which is super effective! Pros First off the software is free to try out. They do not charge for personal use but they would like to have it paid if you are using professionally. You and the remote computer need to have the software installed and then you can link via and login ID and passphrase. It is super easy to setup I walked my grandma through how to install it when she needed help on here computer. I was able to log in and see her screen and fix the problem. I feel the the response time is very clean and have never experienced much lag. This is a great tool to have around. I do see the free license get abused ALOT by companies so I hope they do not block this access in the future. Lets be fair people! Cons There are quite a few pop ups asking to buy the software if it is used a lot. Review Source Similar Products Featured