# Page 70 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 70 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 70 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 1726-1750 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JG Julien G. RSI Accounting Used the software for: 2+ years ### "Good product and features but more expansive in time" October 5, 2020 4.0 I used this product from more 7 years and I like speed and reliability. Pros It's the reliability and easy to use product. I like the possibilities and simplicity. It's an excellent software to help collegues and customers. Cons New features and have to pay monthly or annualy. When is it possible to buy a full-time licence and take maintenance if necessary. The product is more expansive than before. Reason for choosing TeamViewer ONE Easy to use and universel product Switched from [Pulseway](https://www.capterra.com/p/141792/Pulseway/) Because it was less expansive but I can't used and deploy easily. Then it becomes more expansive. I tried too anydesk and this good software is free. Review Source Djordje M. Senior Adviser Information Technology and Services Used the software for: 2+ years ### "A necessary tool for IT services companies" March 29, 2020 5.0 I am using it so long that I even forgot to pay attention to its shortcomings. It has become just a tool I use every day. I like it, and it is useful, well, essential for my work. Pros Remote opštions are a necessary tool for IT services companies. We really did not have a choice back then when we started using TeamViewer. Today, we continue to use it because it evolves together with our needs. Excellent quality of voice and resource sharing makes it our everyday tool for IT support. Cons The pricing plan is a little bit tight, no other complaints really. Review Source PG Peter G. IT Consultant Information Technology and Services Used the software for: 2+ years ### "Great Product, difficult/unfair license model" June 9, 2020 4.0 I didn't want to renew as one client says that I'm not allowed to run it in their org. So I found an alternative ConnectWise Control. Has more features built-in w/out extra per month costs. Teamviewer on the other hand automatically renewed the yearly subscription... Even though I didn't want it. Granted I was less than 28 days to renewal and they wouldn't cancel. I then had my credit card decline the charges and within a few weeks I rec'd a letter from a credit agency w/ a fee tacked on. At that point it was easier to simply pay for it and cancel next year. Ridiculous. Pros It functions appropriately, primarily use it from one computer to connect to clients which is best. Cons The yearly commitment renewal with barely a weeks notice that you have to either cancel or renew. God forbid you're within the 28 day period before the end of your contract -- you'll be stuck paying for it for another year. The email has a link to create a Helpdesk ticket to cancel -- no way to change credit card info online, or simply go month to month. Reason for choosing TeamViewer ONE I chose it because I was FORCED to renew my yearly subscription (no monthly allowed) even though I didn't want it. And YES, according to their contract I needed to cancel before 28 days prior to renewal and I didn't... So they automatically charged me. Very similar to GoToMyPC tactics. Review Source Nikolaos Z. Data Scientist Market Research Used the software for: 6-12 months ### "Perfect for remote access of your Computer" March 11, 2020 5.0 It is very good software that is used widely in my company the last days due to the Covid-19 work from home policy. As remote access from personal computers is not ideal in order to connect to the comany servers we currently found a business workaround to gain time and that includes team viewer. Company laptop stays on premise and thus with very good speed to company server. We then connect to the company laptop via team viewer from our home PC and do whatever we need to the server. Perfect software and great features! Pros It is possibly the best software for remote access to your PC. You can transfer files, etc in no time and free up your hands when you have forgot to do something but have no access to your company laptop. Cons It is quite expensive for company use and you really need a high speed connection in both ways to make successful transfers of big files. Although good with VPN there problems in connecting to proxy servers. Review Source Ashish P. Industrial Engineer Used the software for: 1-2 years ### "Best Remote Control tool!!" February 7, 2018 4.0 Helping and resolving issue of non technical user who doesn't understand the technical stuff. it is very simple for us now to ask for team viewer id and pre generated passcode and job will be done. User experience improved drastically and we are doing very efficient job with the help o team viewer. Pros For any technical assistance for non technical user - We should have team viewer - It is must product. We are using this product from quite long time now. Best user experience - Simple UI and ease of access. Enter your partners team viewer id and pre generated password and done. It is that simple and very very helpful. Mobile application is also good and can take control of your laptop/pc through mobile which is quite impressive feature of this application. Sharing attachment is quite easy through team viewer, you can do chat as well. Cons The major thing which I don't like - if you are doing some technical testing and connection interrupt in between it will never reconnect automatically which is real pain and you have to reconnect again from scratch. Review Source Melanie E. Founder Marketing and Advertising Used the software for: 1-2 years ### "Very Useful Utility I Use on a Daily Basis " August 15, 2018 4.0 This is one of my go-to daily use tools. Without it an important daily process would be far harder to accomplish, so for my business it is a msut have Pros I use Team Viewer for a single purpose. It allows my VA to log into a social ad posting system we use without my having to be around. This system has been working well for two years now and makes up a large part of my work for a large client, so without it things would be far more difficult. It has also been a lifesaver on several occasions when I was travelling and desperately needed to access something on my home PC. Cons There is far more functionality to it than I actually use, but for what I need to utilize it for I have zero complaints. Review Source anthony E. Business Analyst for Data Analytics Consumer Electronics Used the software for: 2+ years ### "Best tool for remote access" August 24, 2018 5.0 Team viewer help me a lot on supporting desktop to my client. Especially on non technical client. This makes desktop remote easily even a work station without a team viewer installed. Pros I like the most on this software is the installer. You can use this without installing the whole software. This software is very easy to use even a user with no experience using desktop can use this. The use interface is easy to understand. Cons Most I don't want on this software is the backward compatibility. you cannot remote desktop with old version of application. Review Source MAS Muhammad Ahmad S. Internal Audit and Credit Control Warehousing Used the software for: 2+ years ### "TeamViewer Review (Muhammad Ahmad Shahid)" July 12, 2021 5.0 Pros It is very helpful in resolving IT related issues, it is super quick as well Cons I could not find issues in this software yet Review Source Ravinder B. Consultant Legal Services Used the software for: 1-2 years ### "Teamviewer - An all rounder app for remote support and remote control" April 27, 2020 5.0 In work from home environment, this app seems to a boon for IT system engineers and employers. The system issue can be resolved very quickly without any productivity loss. Pros TeamViewer is one of the most widely used and trusted app for remote desktop support and control. The user interface of the app is very easy to use. It allows a user to take remote control of another computer system using a very light weight executable program to perform remote diagnostic. Besides from remote controls, it allows screen sharing, file presentation, and file transfer to perform. TeamViewer app is also available on a mobile platforms such as Android phones which makes it great utility on the go. The app uses secure and encrypted connections during a remote control sessions. The app is available free for personal use and available in decent pricing plans for commercial use. Cons Sometimes the connection breaks automatically during a remote-control session, the issue might be due to slow internet connections. Overall it is a great app and I really like it. Review Source JF Jorge F. IT Manager Plastics Used the software for: 2+ years ### "Teamviewer is the standard for Remote Support" March 2, 2021 5.0 I've had nothing but good experiences with TeamViewer and we continue to rely on them heavily for the use of remote support. Pros I love it's ease of use and the ability to brand your host setups and quick support tools. It's a must-have tool if you're serious about providing world-class remote support. I also love that you're able to have desktop and mobile remote support capabilities. Cons As of this moment the only things that I like the least is the inability to remote into both display at once rather than switch through displays if the computer that you are remoting into is a dual display pc. Reason for choosing TeamViewer ONE ease of use and host setup. Switched from [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) $$$ and ease of use. Review Source Gopi S. Learner E-Learning Used the software for: 2+ years ### "Best Application For Remote Desktop Access and Screen Sharing" December 13, 2019 4.0 It is very simple and useful application to conduct meetings and video conferencing. You can easily connect to you office or home devices and it is compatible for all devices. If you want a good tool for video conference,meeting , monitoring other systems, remote access I would say this tool is one of the best tool you can get in the market. Pros It is very simple to use and you can access other desktop from anywhere simply why knowing the respective I'd of that device. It is very safe and there is no time lag whice accessing or screen sharing. Installation and configuration of TeamViewer is simple and compatible for all Operating systems like windows,mac, etc. Cons It should add some more features and update it further for better experience and the cost is bit expensive .The customer support is also not much impressive and we face some problems when we need to connect between the devices of older update and newly updated one. Review Source Edward S. Sales And Marketing Specialist Marketing and Advertising Used the software for: 1-2 years ### "TeamViewer makes a difference." August 9, 2019 4.0 It has been very useful especially in my personal and work life, I use it daily to communicate and make meetings, it is precisely what I was looking for. Pros TeamViewer is a very complete software, which has a variety of functions such as: desktop sharing, file transfers, video conferences and online meetings, I like its interface that is very stable, meetings are seen and heard perfectly, I use it daily . it is perfect. Cons You must add more themes that are not only light and dark, so that any user can choose the color of the TeamViewer design, many programs have these characteristics, but this platform does not have them, so if you want to follow the right path you should add that function. Review Source AA Aarya A. Assistant Accounting Used the software for: 2+ years ### "saving time through team viewer " January 13, 2022 4.0 I have to administer and manage various stuffs on the computer of my clients and other people and this software has helped me a lot to do my work conveniently without having to give much more effort or much time. Pros The most important feature of this software is that it lets you control the PC or laptop from anywhere around the world with the help of a single click , just sitting in you own place .It not only saves time but also the effort and hence making it one of the most important software for today's world. Cons Everything are exceptional , however the security part might not be quite handy as because anyone can easily have access to your PC and your other personal files . That should be considered as a crucial thing to be pondered over. Review Source VR Verified Reviewer Consultant HR Human Resources Used the software for: 2+ years ### "Useful and intuitive" April 30, 2019 5.0 I use this program at work, normally when we have some problems with the computer and the computer department connects in our computer to can see what happens. Popularly this program works well, but have some limitations and a lot of competence. Pros I use it in my labour sphere. This program helps us to share our computer screen with another computer. The strengths of this program are that is free, is very intuitive and you can share screen quickly with another person. Is very helpful when you have a problem with some APP and don't know what happens, because you can share your screen with a computer technician. Cons Normally it's useful but sometimes goes slow. Also, sometimes the password and user to share the program give an error and you need to restart it. On the other hand, sometimes it doesn't work because you and the other person have different versions and someone needs to update the program. Review Source CS Carla S. Independent Arts and Crafts Used the software for: 1-2 years ### "Highly recomended to gain time solving technical problems." June 14, 2022 5.0 Pros For me it has been the best form of remote access and above all the security it provides while sharing the screen and after that. My technical support has helped me to solve many problems through TamViewer. Cons I haven't had bad experiences using TeamViewer. Review Source VR Verified Reviewer chief software developer Computer Software Used the software for: 1-2 years ### "TeamViewer is the best and easy to use tool to connect multiple systems remotely." September 17, 2018 4.0 I have been using this tool for more than one year.And I have suggested this to my colleagues.This helps me lot to support my team and to get connected.Thanks to the team who are behind this tool. Pros I have have been using this tool for more than one year.It helps me to connect with my team even when I am not at office.It is very easy to transfer or pass the control in TeamViewer. Using TeamViewer one can support or help another if both have TeamViewer and an internet connection. This increases the productivity of a team.The video chat option makes it more attractive since it is easy to give a training for your team. Cons It needs a high speed internet.And transferring of large files takes much time. Review Source SM Sami M. IT Specialist Telecommunications Used the software for: 2+ years ### "Best Remote Support Tool Ever! " April 21, 2019 4.0 Great all-over. Pros It's a secure way to connect two people, for support or personal usage. It's easy to install and the interface is very friendly and intuitive and not confusing, unlike some other remote connection tools that I've previously used at my previous job. The data transfer feature is a great add-on too. It needs to be a little faster though. Something that makes it stand out is the mobility. TeamViewer mobile works just fine as well. I use two screens and so do some of the customers I provide assistance to remotely, and switching between screens has never been easier. Cons Not too much to complain about, honestly. The only thing that I personally had a problem with is the instability in case of dealing with a not-very-good internet connection. It usually runs just fine, but the connection strength could be the only hiccup there. But besides that, it's awesome and I love it. Review Source AM Amro M. IT Manager E-Learning Used the software for: 2+ years ### "Great app with a few cons" January 28, 2021 4.0 A great application for remote access and file sharing, would continue using the paid version for our LMS, but would prefer other free competitors for remote access. Pros 1- The screen quality is much better than the competitors using the default settings. 2- It provides lighter file sharing. 3- Easy WordPress Integration. Cons 1- We had an issue with the paid subscription type and it took almost 3 weeks to receive a reply to our ticket from their finance department during the peak of Covid-19's pandemic. 2- Less secure than other applications we used when it comes to the User Access Control, it doesn't dim the screen and ask the second party for authentication, instead it would authorize him. 3- The free edition has session limitations and will disconnect you frequently until it stops you from logging again, which do not happen with other free applications. 4- Pricing is higher than the competitors. Alternatives considered [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Due to our particular requirements, team viewer had a WordPress plugin and could be integrated with our LMS easily when compared to other products. Review Source Nazek N. Senior CAD designer Hospital & Health Care Used the software for: I used a free trial ### "Simple, easy and extremely useful" November 1, 2021 5.0 Extremely helpful, useful, easy to deal with, nice and smooth. I would recommend it to anyone in need Pros I like how it helps me do exactly what’s needed from me, in addition I like how smoothly I can use it (when used with good internet connection) Cons It’s only that you need very good internet connection Review Source Shawn C. IT Director Construction Used the software for: 2+ years ### "Perfect option for most companies. " May 23, 2022 5.0 Overall a solid software package for remote support. Pros Ability to connect up to anything from anything. Cons Sometimes their price models and business options are very confusing. Alternatives considered [RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Reason for choosing TeamViewer ONE I was familiar with it from before. Review Source DG Diana G. Technical Writer Automotive Used the software for: 6-12 months ### "Teamviewer Personal Review" July 28, 2022 5.0 TeamViewer joins remote access and shared gathering highlights in a solitary secure application, and it stows away a large portion of its intricacy under a rich connection point. It's our top pick for remote access programming for big business and corporate use. Pros TeamViewer is a decent choice while working like a group or from a good ways. It gives fundamental capability of screen sharing and information move from one spot to the next place. You might share information from PC, Laptop or a cell phone, it similarly deals with these all gadgets. While transfering large documents, it shows some trouble and u may just work with web network. Cons Yearly subscription, must be cancelled 28 days Review Source VR Verified Reviewer Jefe de operaciones Building Materials Used the software for: 1-2 years ### "Teamviewer como herramienta de acceso remoto" October 13, 2022 5.0 Muy buena herramienta. Totalmente recomendada para la conexión remota entre dispositivos. Pros Es facial de usar, con buen nivel de seguridad y de fácil acceso desde cualquier dispositivo móvil. Cons Hasta los momentos me ha gustado tal y como es. Es de fácil uso y seguro. Review Source Paras L. Corporate account manager Insurance Used the software for: Less than 6 months ### "Best product and easy to use" November 27, 2023 5.0 Overall is good experience using this last 10 years approx Pros Easy to use and its makes sense when we need to share screen to guide. Cons Its sometimes lag but its ok. Its user friendly Review Source Response from TeamViewer January 25, 2024 Hello Paras, Thank you for sharing the positive feedback about TeamViewer! TeamViewer is free for personal uses as always. We hope you enjoy using the free version of TeamViewer all the time! Have a nice day! Best, Ying/TeamViewer mC maurizio C. architect Architecture & Planning Used the software for: 6-12 months ### "Secure and simple remote application" September 1, 2021 5.0 Generally all issues that I am doing nearby before the pandemic, I can do through TeamViewer (that include supporting the work for their everyday activities, associating with other colleagues by video assembles and sound conferences, cooperation with the colleagues and customers, and so on) Pros It is an astounding item to utilize. The best thing about it is that it has a direct interface and feels helpful to utilize the product. The security highlights are additionally useful. It is a financially savvy alternative also.It is advantageous and simple to utilize. You can do all that you need to with the free version. Installing it is basic and simple to follow then simple to eliminate once done. It very well may be utilized to arrange the rundown of PCs by area, name, or some other qaulifier. You can arrange simple access dependent on a secret phrase you choose. Cons The various versions are incongruent with each other. At the point when Support attempts to connect with client that incidentally refreshed their versions (which they are ceaselessly asked to do), it asserts the versions don't match, and we need to walk the client through erasing the new version, ending the interaction, and utilizing the right version Review Source EL Elaine L. Owner Accounting Used the software for: 2+ years ### "Teamviewer Gives Me Perfect Access" December 7, 2021 5.0 I have been using Teamviewer for over a decade. I used the free version for a very long time until, well, they made me buy it to keep using it the way that I did. I'm not sorry about that at all. I'm happy they made an honest woman out of me. LOL. It's just really great remote access software. I can't, and haven't, lived without it since I discovered it all those years ago. I can't recommend it enough. I love it and use it several times a week to help my clients. Pros I REALLY like the ease of use for remote access and transfer of files. I also like being able to "chat" with clients if we are already busy on our phones, very convenient. Cons I personally haven't come across a con yet. Review Source Similar Products Featured