# Page 72 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 72 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 72 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 1776-1800 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christina C. IT Support Specialist Information Technology and Services Used the software for: 1-2 years ### "There is no match for it!" April 21, 2019 5.0 Overall, it helped us in answering to clients queries instantly and improve our customer service. Pros TeamViewer is the backbone of our department, we use it to provide assistance to our clients. TeamViewer offers great services at an economical price. what I like most about TeamViewer is that it is always running swiftly, it does not lag and the best part is that we also communicate with our clients while solving their queries. This way they can describe their problems and we can help them instantly. Cons We are not able to customize the quick button toolbar, it would be easy to set the tools according to our needs. Other than this, there is no match for Teamviewer. Review Source Aditya Pratap S. Ceo Bit By Bit Computer Software Used the software for: 2+ years ### "Easiest way to start sharing your system" July 13, 2021 5.0 Pros The best part about TeamViewer is that it allows to set up multiple monitors and it provides an easy way to view and control either monitor. These options are truly amazing and well-programmed. It allows us to connect to our computer which is very far away from our phone and this feature works extremely well. Cons The cons that I encountered while using TeamViewer is that while working in low internet bandwidth it does not work well and we can not even share larger files and also both the client and the user have different versions of TeamViewer than it doesn't work. Review Source SJ Scott J. Senior Systems Administrator Information Technology and Services Used the software for: 2+ years ### "Tough Application to beat" November 7, 2018 5.0 This is my favorite remote control application. I thoroughly enjoy using it and have for many years. We use it for remote support at work and i use it at home too for my personal systems. It is robust and complete. You cannot go wrong with a purchase of teamviewer for your business. Pros This Remote control application works for just about every situation. They have a client for Linux, Mac, Android and Windows both persistent and single use versions. I have not met a crazy NAT setup yet that it can't get through and it has all the bells and whistles like file transfer, audio conferencing and chat. This software is the best remote support software you can get in my opinion and i have tried a lot of them out there. Cons The only con i have is that when installed in persistent mode and left at the lowest security setting for spontaneous connections i have known of people that have been hacked via brute force connection methods. This can be mitigated by only enabling spontaneous connection mode when you need it or setting it to the maximum security settings which generate a long complex password for spontaneous access. Review Source VR Verified Reviewer Técnico de Desarrollo Computer Hardware Used the software for: 1-2 years ### "Acceso y Soporte técnico usando TeamViewer" January 9, 2023 5.0 Pros Brinda mucha confianza y facilida de uso, posee funcionalidad de videoconferencia y chat. Cons Dificultad de sincronización de equipos vinculados con la cuenta registrada. Review Source KC Kevin C. Network Engineer Information Technology and Services Used the software for: 2+ years ### "Great Remote Control Software" May 8, 2019 4.0 Pros Teamviewer is a robust remote control tool for your business. Teamviewer is easy to use and install. Once installed the customer will give you their computer ID and unique pass code. This pass code changes for each session so your customer doesn't have to be concerned with unauthorized access. It is loaded with features. The file transfer feature comes in handy when installing software or drivers. I have used other remote control software in the past with comparable features but the tool bars have a tendency to get in the way. With Teamviewer you can hide these tool bars so they are not in your way. If needed they can be easily accessed. Teamviewer has a free version for personal use. This is very handy when helping family and friends with PC issues. Cons The professional version is expensive. If you are a small company it my not be cost effective to use Teamviewer. Review Source GR Gintautas R. IT Solution Manager Computer Networking Used the software for: 1-2 years ### "the best for remote support" January 12, 2022 5.0 online troubleshooting at customers workplaces, lower load onsite workers, and it saves time and money Pros easy to use for user (quick support) and for administrator. Always works great, fast. Cons there may be a greater choice of product languages. Because native language is sometimes best understood by consumers Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE customers have a better-known name and don’t need to explain what this app brings Review Source DE Donatus E. Managing Patner Marketing and Advertising Used the software for: 6-12 months ### "The Excellent Performance of Team Viewer" February 16, 2022 4.0 My experience so far is very interesting and satisfying. Pros I like the effectiveness in the live chat, the communication management and more especially the power of the remote control. Cons I think there is need to improve on the speed and effectiveness of remote cursor control. Review Source VR Verified Reviewer HR Manager Human Resources Used the software for: 2+ years ### "Easily Remote Work" March 28, 2022 5.0 I use this program for more than 10 years and IT support needs to connect with Team Viewer to see my computer screen and to solve any issue that occurred. Pros This software is the easiest for supporting remote. The software is easy to install and log-in. There is no limit of working time and it works well as long as you finish your work. I use this software with the IT support. Cons Everything is good for me with one time code. However, you need to have the good speed of internet connection. Review Source VR Verified Reviewer CEO Computer Software Used the software for: 2+ years ### "TeamViewer is a world class remote support tool" January 8, 2022 5.0 Pros It was the standard for our customer based and worked great with perfect reliability. Cons We started to have trouble with different versions, it would not let us connect to certain customers that had different versions of TeamViewer so either of us would have to upgrade or downgrade. It was clear it was not a technical challenge but a licensing policy and I did not like that. Review Source LP Leighann P. Customer service representative Telecommunications Used the software for: 2+ years ### "Using tool to fix employees computers as well as students" September 14, 2021 5.0 Pros It provide excellent remote access and control to computer software which makes the work alot easy Cons N/a. Review Source sK sateesh K. SR IT ENGG Transportation/Trucking/Railroad Used the software for: 2+ years ### "Very good" February 6, 2023 4.0 vesy goood while using even for new user . Pros User-friendly gui.Even new users can understand. average customer care response.Remote screen sharing and permission for authentication is easy. Cons poor cusotmer support and delayed Updates Review Source VR Verified Reviewer Undergraduate Computer Software Used the software for: 2+ years ### "Fast and efficient way of remote control" February 27, 2020 5.0 It has been very efficient, both in terms of time and energy. Even when I am personally facing some problems with some softwares, I have had cases when the support is provided to me via TeamViewer, and I prefer it, as I can see what is happening and have control of my machine. Pros It is just fantastic, remote control at its best in my opinion. At times when I need to move out but need to keep a look at my machine and/or make small changes, I just keep TeamViewer turned on and logged in. Whenever needed, I can quickly access my machine from my android phone. I find it very easy and efficient. It also helps when you are trying to provide some remote support. Cons Nothing to dislike about this. Just one minor hiccup is that you cannot use different TeamViewer versions on the machines that you are trying to connect. You must ensure that you always update the software, but it does not take too long. Review Source G .. President Used the software for: Less than 6 months ### "Just what I needed to help me manage my startup business. It's very convenient and easy to use." June 30, 2018 5.0 I’m the owner of my business, so I use this app to manage and train my team. Pros When I started my online writing business, I knew I needed an app that would allow me to communicate clearly with my team members in more ways that just email or Skype. I needed something that offered more options, and something that everyone could use with ease. That’s when I found Blizz. This app is great for doing online business meetings, and keeping in touch with my team members. Everyone has an easy time using it with its simple setup. The HQ video calling comes in handy a lot. Unlike other apps I’ve tried, this one works great with both Android and iPhone, which is really important when you have a big team of people that use different phones. Not only this, but it can be used on a computer or other devices as well. This app has saved me a lot of money and hassle since I started using it for my startup business. I don’t have to worry about coming up with a meeting place for every meeting or that any other app will let me down. Cons I don’t like that you can’t add any contacts unless the person first has their Blizz app account set up, but this wasn’t a huge problem. Review Source VR Verified Reviewer Copywriter Marketing and Advertising Used the software for: 2+ years ### "Absolutely fantastic and the need of the hour with work from home being the new norm " May 18, 2021 5.0 Just awesome. I can get a peace of mind, knowing there is someone solving my computer issues remotely, without having to physically go to a computer repair shop for troubleshooting. Pros It's easy to use. Even a first timer can enable access securely simply by following on stem instructions. The speed at which it gets you connected to a remote PC and the ease with which you can control it just magical. Cons Absolutely none. It's safe, secure and just too good. It's extremely fast and has never let me down. Review Source VR Verified Reviewer Game Developer Computer Games Used the software for: 2+ years ### "The most secure worldwide connection" April 6, 2019 5.0 I mainly use the program in order to resolve problems on family members' computers. Pros TeamViewer is the most convenient program when it comes to remote connection. You can connect to any other equipment regardless of the distance and location of the computer. The program works on any operating system. The UI of TeamViewer is very intuitive and it takes little to no time to understand how the program works. The mouse tracking feature is very useful as it allows the host to track the actions of the client. The security system of the program is reliable. First computer cannot be accessed when the program is closed. And only clients who have the id and the password of the host are able to connect and the actual password gets regenerated. Cons The only complain that I have is that the free version of the program allows only limited number of transfers. Review Source Adriano G. Team Viewer Computer Networking Used the software for: 2+ years ### "Team Viewer" July 29, 2020 5.0 I have been using the team viewer for more than 5 years and, during this period of use, improvements were made that surprised me, I use it daily and the feature I like most is the fact that it only runs, it makes my life a lot easier. Pros I love the fact that I can run without the need for the administrator password to install, the fact that I can choose which monitor I want to view it's also great. Cons it is difficult to say what I like least about a product I admire so much, but the connection could improve, sometimes there are some problems. Review Source CR Christopher R. Application Analyst Non-Profit Organization Management Used the software for: 2+ years ### "Remote Resolution made quick and easy" August 25, 2020 4.0 It's a great product and is often readily requested by our ends users before we even attempt to resolve the problem asynchronously. Before I'm even given a chance to ask details about an issue I usually have people asking "can we just connect on TeamViewer?" Pros The ability to remote to somebody's current session and see exactly what's happening is incredibly powerful. Even the most detailed "steps to reproduce" can be confusing (or contradictory) so being able to connect and walk through with the user and help correct/advise them what to do differently makes a big impact for everybody. Cons There's a lack of consistency with expected short-cuts and various standard behaviors depending on the environment you're remoting to. For example, trying to launch a right-click menu when connected to a Virtual Desktop Interface pretty much needs to be performed by the end user via verbal instruction. Review Source VR Verified Reviewer IT Manager Information Services Used the software for: 1-2 years ### "The best remote desktop tool!" March 9, 2022 5.0 I would certainly recommend Teamviewer to administrators who have to remotely troubleshoot systems, provide remote support and train staff and users. Pros Teamviewer is easy to use and set up. The setup is self-explanatory and the remote codes are displayed on the screen. This makes it easy to connect with any users without giving them any kind of training. The chat function is very helpful for sending any instructions to the remote user. Cons Sometimes, the connections require you to install additional drives which can be cumbersome. Other times you might be prompted to update the version on the remote system before you can troubleshoot. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Teamviewer is easier to use and provides better platform support. Review Source YS Younes S. help desk Information Technology and Services Used the software for: 2+ years ### "Teamviewer M" January 3, 2022 5.0 I never ran into a problem on teamviewer, for years I use it Pros I liked how the software is developed and the simplicity of the menu Cons I didn't like the restrictions sometimes Review Source Rich S. Creative Director Marketing and Advertising Used the software for: 2+ years ### "The Free version is all most people need." April 26, 2019 5.0 Pros I love this software. In fact, as I write this, I am also working on another computer remotely. I use it to fix my Mom's laptop from across the country. Very easy to use and really gets the job done. If you need to remote into another computer, this is the one to use. Works from my iPhone. Cons I almost can't say anything bad about this other than if you get a paid license it is expensive. And always saying it is for personal use even if it's not, but 99.9% of the time, it probably is. Review Source VR Verified Reviewer IT Director Accounting Used the software for: 2+ years ### "Teamviewer just works great" February 10, 2021 5.0 Been a great resource for us as we connect to staff and client machines. Pros Quick connections to clients and the ability to brand the quick connect. Also very reliable, stable, and secure. Cons Not much to dislike as it seems to work as it should. Although would be nice to have more control over security features as well as more options for adding layers of security. Reason for choosing TeamViewer ONE Easy to use and adopt Review Source VR Verified Reviewer Data Management Supervisor Insurance Used the software for: 2+ years ### "Teamviewer works great but their support is lacking" May 30, 2019 4.0 Pros Ease of install and configuring makes Teamviewer simple to put on a desktop or server for management and monitoring. We like being able to get into a machine remotely when someone has issues or to watch their screen to see how their workflow could be improved. Cons Sometimes our IP blocking scheme tags Teamviewer when they change their datacenters. Since they seem to use a lot of outside-the-US services, we have a time keeping up with shifting IP and the master server being blocked. Review Source Jhon Jaiver S. Developer Computer Hardware Used the software for: Less than 6 months ### "A software for remote work" April 1, 2022 4.0 It takes me back to my past when I started my working life, I used this software to connect to the computers of my clients remotely and provide them with support, it is a software that always works well, it never fails and I owe them thanks, I must admit that they do it very well . Pros The ease of use to be able to give technical support to my clients, it is a software that inspires confidence in its security and for years it fulfills what it promises, it is the experience in a good service Cons Depending on the plan you use, you should consider its characteristics, some accommodate the conventional user and many more advanced ones for business users, the complete options are available to advanced users, they pay more but get better features Review Source CS Christian S. CEO Computer & Network Security Used the software for: 2+ years ### "Getting less value for mor money over the years" March 13, 2020 4.0 Freezed my company on Version 13. Does all i need. I am not willing to rent a software with features that are not needed. Will switch to Anydesk over the years. Pros Teamviewer works pretty fine, if the Teamviewer Datacenter is not in trouble. It works on all Windows Versions and works best when other tools get in trouble with UAC. Cons Changes in pricing and way of licensing that changed over the years. When TV started as a german startup company a cool tiny product was released to the market. If anything went wrong, support was great and fast in fixing the problems. This changed after been sold to a UK based fincancial investor. Other things (share holder value or whatever) seems to be in main focus now and no longer customersatisfaction. Reason for choosing TeamViewer ONE Works fine. Easy to install. One look and feel for different operating systems. Review Source Dinesh S. Ph.D. Research Scholar Pharmaceuticals Used the software for: 2+ years ### "Comparison of Windows Quick Assist, TeamViewer, and AnyDesk" April 14, 2022 3.0 Pros It is very very very secure which makes me rely on it blindly. Cons It requires very strong network bandwidth. Both the user are mandatory to do registration before using the software. And require to install before use. Review Source Similar Products Featured