# Page 73 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 73 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 73 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 1801-1825 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Khushnud S. Consultant Government Relations Used the software for: 2+ years ### "Go for it" March 31, 2022 5.0 Overall, I had a great experience with this product. It does well the main functions I have in purpose Pros The greatest feature is taking control over the remote desktop. I can install programs, print documents and run applications. Cons Connection speed is necessary, can't handle large files Review Source AS Aron S. IT Manager Construction Used the software for: 2+ years ### "Accesso incondizionato - TeamViewer Host" March 4, 2021 5.0 Pros Questa funzionalità permette un accesso incondizionato e senza necessità di conferma. È consigliato per server, postazioni di controllo dove l'intervento utente non è strettamente necessario. Cons Non vi sono aspetti negativi: il licensing probabilmente dovrebbe tener conto di tagli più piccoli di clientela (prezzo con funzionalità essentials) Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Rapporto qualità/prezzo, licensing flessibile Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Per la maggiore versatilità del prodotto. Funzioni uniche e maggiore stabilità. Review Source JD Johannes D. IT Consultant Information Services Used the software for: 2+ years ### "Expandable software" July 18, 2022 4.0 In 95% of cases it works quickly and easily for the user. Pros the product is easy to find and easy to start for the end user Cons startup time of the application is sometimes too slow, apparently depending on the provider / their server Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Review Source VR Verified Reviewer Human Resources Financial Services Used the software for: 1-2 years ### "Using TeamViewer for Remote Laptop Setup" July 5, 2021 5.0 One of my responsibilities was to ensure new employees had the technology they needed ready to go on day 1. I am not in IT, nor am I particularly tech savvy, but I was able to easily download and use TeamViewer such that my hired 3rd party tech consultant could remote into new computers during COVID and set up the security programs and apps as needed. Pros I loved that our 3rd party tech support service was easily able to log in to laptops remotely within a few minutes of my download. The software was free (for me) to use and it was a safe, secure and easy way to allow for remote login. Cons There was nothing that I disliked about this software. It was very easy to download, run and use. I had no connection issues and our 3rd party tech support was able to login remotely to computers within 2 minutes of initial download. Review Source DA Deysiane A. Analista Construction Used the software for: 2+ years ### "Excelente área de trabalho remota" October 17, 2021 5.0 Pros Praticidade, facilidade na utilização, muitos recursos, transferência de arquivos rápida Cons Nao tem nada que eu nao goste nele, é excelente Review Source VR Verified Reviewer Automation Tester Computer Software Used the software for: 1-2 years ### "Worth the price" March 8, 2022 4.0 The main use I have for TeamViewer is helping customers, partners and colleagues configure their system for first-time use of specific apps or programs needed for work. Pros The connection is stable and fast. It is easy to set up. From installation to "ready to use" it takes only a few clicks. Fully compatible with windows and linux. Cons There are no real flaws I have experienced through my use. Review Source VR Verified Reviewer Gerente Design Used the software for: 6-12 months ### "User TeamViewer" February 11, 2023 5.0 In general, it serves me with everything I need, to share files, screen, remote access and to solve daily problems. Pros This product helps me in my day to day work, as a tool to solve my clients' problems, fast communication and effective and safe screen sharing. Cons The limitations in the free version, when I was using it it was more challenging when moving to the paid and complete version. Review Source Aymard Y. freelancer Information Technology and Services Used the software for: 2+ years ### "The best helpdesk I've had to use" June 25, 2022 4.0 I've used a few remote control software but this one is by far the best! It's easy to use, no learning curve and it works like a charm. I use it for tech support, customer support, and for my business when I need to show clients something. I've used it to help a client fix his computer in less than 30 seconds and it has saved me a lot of time and money on international calls and travel. Pros Whenever I need to work with a team member on my computer, I use TeamViewer. It's easy to use, efficient and reliable. It's also great for helping clients with technical support. Cons this app is great and the improvements are regular. nothing to say about it. I'm waiting for them to surprise me again Review Source PG Pao G. IT Computer Software Used the software for: 2+ years ### "ones that have not been done and the good thing TeamViewer bring back " September 12, 2021 5.0 Although there are still the above points, but I still like and choose Teamviewer, overall it is still very good to use Pros With just simple taps, it’s simple to support technology for family and friends, it is simple to deploy IT servies online to customers, it simple for other members to point out and highlight issue Teamviewer. Teamviewer is completely free, if use for non-commercial functions and extremly safe. Cons Teamviewer does not work through proxy servers. This version is quite exspensive , if the user does not use the special features of Teamviewer Business. In other way for commercial use, user must be licenced with Teamviewer, in addition, Teamviewer cannot share huge files and it will take a long time to pferform this task. Review Source AM Alex M. Administrator Sporting Goods Used the software for: 2+ years ### "TeamViewer- worth the price" December 22, 2022 5.0 Between myself, my boss, my other boss, and most of the background employees for our business, TeamViewer is very, very useful. Especially since the Covid panic, the fact that we could keep working while at home is a must. Pros The free trial, the general functionality layers, the lack of lag (there is a little, but it's easily manageable with a touch of practice), and the consistency. Cons The price? Nah, there's very little that I actually dislike about it. Review Source Response from TeamViewer January 9, 2023 Hi Alex, Thank you for contributing valuable time to sharing your unique experience with TeamViewer and we appreciate your recommendation on TeamViewer. We are glad that you are enjoying TeamViewer's performance, reliability and user-friendly functionality. Did you know that we welcome all TeamViewer users and fans to visit TeamViewer Community (https://community.teamviewer.com/) for knowledge sharing and technical discussion. There are more powerful features to discover about TeamViewer and we would love to see you there! Have a wonderful day! Best, Ying/TeamViewer VR Verified Reviewer CEO Computer Software Used the software for: 1-2 years ### "the best application to remotely control devices." August 9, 2022 4.0 I was able to solve a very big task with teamViewer by applying remote maintenance on my client's equipment. I highly recommend Pros TeamViewer allows me to remotely control my computers and apply maintenance and more. in addition it is easy to use Cons the application sometimes disconnects when inserting ID and password with other android 9.0. Reason for choosing TeamViewer ONE I chose this application because it is secure, reliable and contains several options. Review Source FT Fabrizio T. Helpdesk Food & Beverages Used the software for: 2+ years ### "recensione da Helpdesk IT" January 25, 2023 5.0 Pros Fluidità nel programma, facilità d'uso e stabilità nelle connessioni Cons connessioni a dispositivi HOST android più instabili. versione macOs da migliorare Switched from [UltraVNC](https://www.capterra.com/p/194009/UltraVNC/) Maggiore stabilità Review Source Chamath N. Chief Technology Officer Computer Software Used the software for: 2+ years ### "My favorite and best remote assistance software" February 7, 2019 5.0 For me the experience with the TeamViewer is very satisfied. I have helped lots of clients and friends remotely using TeamViewer. The free version of TeamViewer is a best solution for personal use and it has many features. I can recommend TeamViewer to anyone who is looking for a remote assistance software. Pros I have been using TeamViewer since long time for now. TeamViewer is a very powerful tool and its very easy to use because of that I'm still working with TeamViewer. So I have some good experience with TeamViewer - Free version is amazing for Personal usage - TeamViewer works well on wide range of platforms - Few configurations and very user friendly user interface - Secure login with Password or ID - Built in Voice / Text chat functionality Cons When I use TeamViewer I faced some incompatibility of versions, other than that I would like to suggest recording feature for TeamViewer. Review Source Hakeem L. Associate Auditor Accounting Used the software for: 1-2 years ### "TeamViewer Overview" January 10, 2022 4.0 TeamViewer proffer economical benefits not only to me also my company. It helps me and my team to work on a project remotely without loss in quality provision. It helps my company to reduce operational expenses because we work from home mostly with the help of TeamViewer. Pros The remote access/control feature on TeamViewer impacts businesses and users significantly. It enables group of people with common interest to collaborate and work together on a project remotely. It is compatible with any device to offer remote access, control, support, collaboration capabilities for online endpoints of any kind. Cons TeamViewer functions smoothly on quality internet connection which means region with low internet connection quality will enjoy poor services rendered by Team viewer. Review Source VR Verified Reviewer Medical Interpreter Information Technology and Services Used the software for: 2+ years ### "An incredible resource for your remote troubleshooting needs" December 12, 2018 5.0 TeamViewer is a lifesaver when you need quick support like installing software on a computer and you don't want to share the credentials with your end users. It also let's remote users show your IT department their potential isues when working remotely or on graveyard shifts Pros What's not to love about TeamViewer? It offers the most intuitive and user friendly experience for both the end user and the IT staff to work remotely. The ability to work securely and remotely can really save your neck when on site help is not an option. Your IT staff even haso the ability to control a desktop or server from their cell phones with the phone app. This is really versatile. Cons There can be issues with the server and the client not being able to connect with the password shown on screen, but this is usually related to Internet issues and 99% of the times resolves itself by restarting TeamViewer Review Source Rida N. Quality Management System Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Team Viewer - A Remotely Control Desktop Software " September 28, 2021 3.0 TeamViewer is the first software that helped me in working remotely during the lockdown period. TeamViewer has performed a tremendous role while working remotely during uncertain circumstances occurring all over the world. Pros TeamViewer is user-friendly, easy-going, and compatible software as compared to other similar software. All I have to do is share my software ID with the other relevant person. I can work on my office computer. The other person may also view the screen, and they can also cross-check whether I am doing office work or not. Cons TeamViewer is a bit slower, and it is most of the time very annoying for the user. It eventually irritates me a lot during the lockdown period. It is comparatively slower than other similar software. The pop-up of the windows is very irritating, and there is no permanent solution to tackle this problem. In addition to the above, TeamViewer is a bit pricey, and the investment is not worthy as it should be. Review Source Kevin P. Technical Support Representative Outsourcing/Offshoring Used the software for: 2+ years ### "My on the go remote access software" September 13, 2018 5.0 Best remote access tool that you can find today, best value for money and also very reliable, I am a very satisfied user. Pros I am using TeamViewer for over three years now, I have it on my computer and on my mobile phone, as a technical support I cannot imagine working without this software, gets the job done with ease. File transfer is also great and user interface is very easy and from the very first day that I used it I never had any serious issues. Cons Client to host file transfer needs to be improved. Review Source RD Rahul D. CRM & Digital campaign manager Medical Devices Used the software for: 2+ years ### "Quality review of TeamViewer" August 9, 2023 5.0 en general, lo usé principalmente para solucionar problemas para colegas, lo cual fue muy rápido para evitar una gran explicación. Pros \- Es realmente rápido y fácil administrar cualquier dispositivo de forma remota mientras estás fuera- Herramienta sencilla para ayudar al cliente desde cualquier ubicación. Cons \- necesita asegurarse de no tener una violación de seguridad mientras se accede remotamente- Un poco lenta para la transferencia de archivos Review Source VR Verified Reviewer IT Technical Support Computer Software Used the software for: 2+ years ### "Easy to use, easy to setup, clients can use for free, and allows stable remote connections " June 6, 2018 5.0 setup standalone remote connections, allow remote connect to client computers, allow users to log in and use from anywhere, program download or web based. Pros Allows you to setup remote connections to machines without requiring much oversight, easy to use, clients are able to connect and use company license without paying, stable, lots of useful features like chat, file transfer, video calls, etc. Cons A little pricey but other than that not too many complaints. There sometimes can be a noticeable lag in transmission Review Source AH Atlee H. CTO Business Supplies and Equipment Used the software for: 2+ years ### "Teamviewer used to be the biggest AND the best, now they're becoming too proud of it" August 29, 2019 4.0 Having a VPN connection along with the RDP functionality is pretty nice at times. Pros It's pretty reliable and very easy to get started with. They also have a very wide range of good features such as VPN, remote printing, chat, etc. Cons They became very arrogant and are forcing changes down the users throats when the users are very emphatic that they don't want them! They are also very expensive and went to subscription based model to continue trying to force everyone into bondage to their ideas. I've bought corporate licenses for years, but I've had enough. They continue promising the world, so I've hung on for several more years, but it a downward spiral. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[EV Reach](https://www.capterra.com/p/137908/Goverlan-Reach/)[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[ISL Light](https://www.capterra.com/p/146892/ISL-Light/) Reason for choosing TeamViewer ONE It was the industry standard Review Source Stephen H. IT Engineer Broadcast Media Used the software for: 2+ years ### "TeamViewer" February 1, 2019 5.0 TeamViewer allows me quickly remotely access critical in-house servers and client computers not only from my office computer, but from anywhere in the world, no more lost productivity. Pros TeamViewer is one of my favorite free programs. It's very easy to use, and works on any device. Besides my computer, I have the TeamViewer app on both my iPhone and iPad. This allows me to setup remote support sessions, transfer files, images, text, folders using the file transfer tool from the office, or away from the office with any internet browser, or pretty much anywhere from my devices Cons TeamViewer may have limited functionality depending on your license type. TeamViewer supports dual-monitors on the client computer, but could be better by showing both monitors from the remote computer at the same time instead of having to toggle between the monitors when you are remoted into a multi-monitor machine. Review Source Mohammad M. Engineer Marketing and Advertising Used the software for: 2+ years ### "TeamViewer Review" March 4, 2022 5.0 Pros The app has a lot of different features that are easy to use for work. It really helps you do your job remotely and communicate well with others. Cons The app could use better user interface. It can always improve the user’s overall in-app experience. Review Source VR Verified Reviewer Project Surveyor/Field Operator Civil Engineering Used the software for: 2+ years ### "Great alternative to Remote Desktop Connection" January 3, 2019 5.0 Pros This software is a great tool if you need to share you screen with a client or another office. You can take control, with permission, of the host computer and navigate as needed. It simplifies screen sharing but also if you need to work remotely. I use this software versus remote desktop connection almost 100% of the time because of the ease of use. Cons For some reason if the other computer you are trying to connect to, restarts and turns off, you will not be able to connect. Review Source PM Patricia M. Marketing Advisor Health, Wellness and Fitness Used the software for: 2+ years ### "Very pleased " February 6, 2022 5.0 We we are able to conduct business. We save time and money Pros Fishes that are like the past are very efficient I never had any problem with connection to do business worldwide very very very very happy with product. I tell all my colleagues about this wonderful consuming product! Video conferences we have conferences have helped our business tons of money and with covid-19 we were still able to conduct business. Cons I really do not have not have any cons very pleased Review Source JH Javier H. Digital Consultant Marketing and Advertising Used the software for: 2+ years ### "I can't imagine a world without TeamViewer!" May 10, 2019 5.0 Essential tool when you have a device where you have important files and you cannot take it with you. TeamViewer will allow you to connect remotely and operate flawlessly. I love it! Pros TeamViewer allows me to remotely use my main laptop from anywhere I travel to, from my second laptop or mobile phone. It is the easiest way to connect to other remote devices, in comparison to Windows' default Remote connection solution (which I don't use for so long that I even forgot its name lol). For me, TeamViewer is essential, has allowed me to be a lot more productive, fetch documents and files from my computer, manage tools that I run in my computer 24/7... I just love it and can only recommend it! Cons There is no customer support for the free version. Maybe they could find a way to provide such support, maybe some people are not willing to pay a license but would pay a little just for the support instead! Review Source Similar Products Featured