# Page 76 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 76 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 76 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 1876-1900 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alexis R. Essential work tool Information Technology and Services Used the software for: 2+ years ### "The best remote control tool" May 6, 2021 5.0 It has been an essential tool, since as a remote support engineer for computer systems, I need to remotely, encrypt and securely enter the systems to perform preventive and corrective maintenance. Pros What I liked the most about TeamViewer is the visual stability in the remote support sessions that we carry out, as well as the possibility of controlling different types of equipment Cons What I liked the least about TeamViewer is the little possibility as an entrepreneur to acquire a free plan with few sessions per month or a plan with a low price. Review Source Matthew S. Transcriber Used the software for: 2+ years ### "The perfect tool for troubleshooting!" July 25, 2018 5.0 With the use of this software, I was able to speed up troubleshooting on both my end, and on my co-workers' end. When I can't locate a file, or setup something wrong, I simply let my co-worker remotely use my computer and show me exactly what I did wrong, or where a file was located and how to navigate there. Pros TeamViewer is an essential tool for online work and everyday use. It allows you to help co-workers, employees, or even friends and family troubleshoot their problems on their computers. You can help them setup software or locate files and folders. You simply generate a temporary code in TeamViewer and share it with the person you want to give remote access too. From there, the person will be able to help you, while being able to chat together in the software! Cons I can't really think of any cons, this software does what it's suppose to, and does a great job of it! Review Source VR Verified Reviewer Research assistant Research Used the software for: 2+ years ### "The best way to work remotely" March 29, 2021 5.0 I had a great experience with this software. It is user friendly and save time and money Pros I used Teamviewer to manipulate the laboratory computer from home. It allowed me to save travel time. It is also a great tool to help older parents, as you are able to control their computer. Cons There is not much information on the security vulnerability while using the software Review Source VA VIBHOR A. Researcher Research Used the software for: 2+ years ### "Another Microsoft Flop" September 9, 2020 3.0 Over the course of time, we have switched to ZOOM service because of adaptability among varied users. Our aim is to work collaboratively, but Teams defeat the purpose because it is non intutive. Pros It's stable, does not have much issues with losing connection when internet is unstable. Security wise, it brings the best from Microsoft compared to zoom. But the pros end here Cons So difficult to set up for a novice, the UI IS PATHETIC. As part of Office 365 system, it has the bugs associated with that service. The customer service is useless. Microsoft should invest in the service. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing TeamViewer ONE At that time, the services were unstable and not trustworthy Review Source Jeroen L. IT Marketing and Advertising Used the software for: 2+ years ### "Teamviewer Review 2018" September 10, 2018 4.0 My overall experience is positive with Teamviewer. I didn't had any major issues with them so far since i started using teamviewer back in 2015. And therefor i would recommend Teamviewer to others if you are looking for a reliable and good remote access solution. Pros Teamviewer Is easy to use. The remote files are easy to access, as well the Teamviewer app for mobile devices. You can control the remote files easy through swiping your fingers on the screen. There are some great functionalities like disable remote user input (which will disable the remote mouse and keyboard) and disable the screen at the remote pc. Easy to drag and drop files. Cons What i don't like with the teamviewer app is with mobile devices like smartphones it is little hard to control the remote files with your fingers. With the tablet app version from Teamviewer there is an additional function called Touch Interactions mode. Means you interact with the remote pc using your fingers more easily as though it were a touch screen. This mode is not available on smartphones, but only on tablet devices. Which makes it harder to control the remote mouse arrow from mobile phones. I wish they could make that available for smartphones as well. Review Source LS Leonardo S. environmental technician Oil & Energy Used the software for: Less than 6 months ### "You can remotely access the pc of your work team, family and friends with complete security." July 1, 2022 5.0 Quick and direct access, in order to solve specific problems, without the need for more profound diagnoses, with that my experience was very satisfactory, because I was always able to solve or reach the problem/goal. Pros There are two important points, the first is security in access, the fact that your customer has the validity of their access, is great to make you more confident in your service provided. And the second, of course, is access through mobile devices. Cons The amount charged for the business plan is a little high. Review Source AL Alberto L. Product Manager Education Management Used the software for: 2+ years ### "Remote Desktop Support with TeamViewer" October 18, 2022 4.0 Overall it's been a pleasant experience thanks to our IT vendor. They have ensured that updates and fixes go through without much input from users (which is great) and they've been pretty transparent with when/how they use TeamViewer when troubleshooting. Pros The ease of using this software is really its stand out feature. There's little fuss in deploying to multiple computers and once a user has allowed the necessary permissions for the app to function it's just a matter of plug-and-play. Cons In general, I'm not a fan of any app that can run silently in the background. It does present some ethical concerns over privacy but until a better solution is available, it is what it is. Review Source maneesha D. Information System Administrator Financial Services Used the software for: 2+ years ### "Best Remote Software " January 17, 2019 5.0 the best option is that you dont need to dun to your desk every time if you having teamviewer with you . you can access it anyware any time with any device Pros the mostly i like this software about unattended logins to device, it is very helpful service that to work with not only for organization but also for personals and the best thing is they offer this for free for personal use , so that i can log into my pc on anyware any time with y mobile phone Cons now compatible with updated applications Review Source VR Verified Reviewer Web Programmer Information Technology and Services Used the software for: 1-2 years ### "Remotely control your devices" June 21, 2020 4.0 So far teamviewer has been a useful tool to have in hand. Working remotely and sharing files with colleagues has become easier to do. Pros Team viewer has a good look to it, you can view all important details and features from your dashboard. I can control multiple devices if I have the ID. Cons Teamviewer seems to require constant and uninterrupted internet connections on both devices to work well. Any network issues deny you of access to the remote device Review Source JF Joel F. CEO Information Technology and Services Used the software for: 2+ years ### "Remote Support Tool that simply works, simply, every time!" March 26, 2020 5.0 I have been using this for over a decade, and I have tested ALL others on the market. Pros I support many PC's from many clients, and this software allows me to easily manage them all remotely. i can push updates, and run virus scans remotely and of course remote connect unattended, or with end user prompts. Cons The workings are great, very intuitive, and I do not have any downside. You pay extra for the remove virus scan ability built in, but you can still remote access and run your own antivirus packages. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing TeamViewer ONE I do not like the ConnectWise since it was installed internally on an available server. The TeamViewer is web based. Big win for being web based. Review Source RA Rashad A. General Manager Hospital & Health Care Used the software for: 2+ years ### "I can do my work from home" September 8, 2021 4.0 It was very good, but some time it says I'm using it commercially and that is not true. Pros Spread and ease of use, asked user interface Cons Team viewer is very expensive compared to other software Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Because of speed Review Source Abinadi R. Technical Project Manager II Computer & Network Security Used the software for: 2+ years ### "Remote access made easy " February 18, 2020 4.0 The tool is simply fun and easy it provides a great interface for support and final customers if they need to constantly connect with remote machines. Pros TeamViewer made my life really easy when working with remote equipment and it provides a great interface for helpdesk support and end-users. The facts that the session is encrypted provide great security for sensitive interactions with specialized equipment Cons I would like to see some interaction capabilities with the end-user if you are planning to use it for helpdesk remote session if you are an end-user you should be fine. I would like to have some more advanced features like wake on LAN Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/) Review Source Lee H. Owner Graphic Design Used the software for: 2+ years ### "A Must-Have for Our Org" May 24, 2021 5.0 Our overall experience is extremely positive and we do not hesitate to recommend it. Pros We are daily users of TeamViewer. It is extremely useful for tunneling into dedicated computers used for specific tasks in remote locations. Cons Like any product, there are the occasional hiccups, but most of those are out of TeamViewer's control and are caused by the remote computer's settings. Once you get everything up and running, it's very reliable. Review Source TI Tuğçe I. Marketing Director Computer Software Used the software for: 2+ years ### "It is a very useful program for companies that do computer hardware" October 11, 2022 5.0 Pros It is a very useful program for companies that do computer hardware, repair and maintenance work. It is possible to interfere with the problematic computer from where you are sitting, without the need to rush to every caller or the customer to snatch the cash register. Of course, before doing this, it is necessary to have this program installed on the customer's computer. Cons Recent reports of "suspicious commercial use" and not allowing me to connect in an emergency have reduced efficiency. But it is still the best in its field. Review Source VR Verified Reviewer Senior Marketing Manager Internet Used the software for: 2+ years ### "Great for receiving support from our IT team and for remote access to work station" November 23, 2019 5.0 IT support with direct control of employees' laptops, remote access to workstations. Pros Getting support from the IT department is very easy with Teamviewer. I have also sometimes used the applications to remote access my workstation from home in case of urgent cases during off-hours. Cons I have experienced no major problems with Teamviewer during the years I have been using the software. There are the occasional disconnects, but those are rare, and it's quick to reconnect again. Review Source VR Verified Reviewer Student Education Management Used the software for: 1-2 years ### "Using the Computer as.... One?" February 5, 2019 5.0 TeamViewer is indeed useful for collaboration projects. In particular, it excels at the developmental stages of projects as it allows you to edit, transfer, share, etc. different documents and files. Providing remote access of a laptop or computer for all the team members allows for continuous progression in your work. You can even designate a whole laptop just for team collaboration, maintaining your business involvement in a project. By far a very convenient software. Pros As university research, I have found TeamViewer essential for my team progress. It allows me to remotely control or share the control of various laptops to my team members from anywhere that has Internet access. This allows me to provide a real-time presentation to them but not like a webcam where you can only see the material. In fact, as I present, I can provide access for my teammates to control what is being seeing on my laptop even if they aren't physically present. Because of this, they can note certain areas that needs to be reviewed while editing certain materials themselves. Cons I do enjoy this software's ability to remotely control and access other computers and laptops for actions such as editing, file transfer, etc. However, I do hope some day the developers of TeamViewer provide a passcode feature on files and applications. I trust my research partners; however, I do want to keep some of my files private to myself. Review Source BB Bronx B. Integration Technician Information Technology and Services Used the software for: 2+ years ### "Support, Made Easier" March 29, 2022 5.0 Being able to support other team members across the world is HUGE to our company Pros TV is super useful and helpful when it comes to being able to either give instructions or receive information on updates or changes needing to be made on the PC. Cons Sometimes connection latency can be bad but im sure thats just from poor wifi/internet connection. Review Source JD Judah D. IT Specialist Retail Used the software for: 2+ years ### "Great for managing computers at remote sites" August 3, 2021 5.0 Pros TeamViewer makes it easy to remotely control computers far away Cons I wish that it would stop asking me to upgrade to a newer version Review Source YL Yohan L. Executive Telecommunications Used the software for: 2+ years ### ""This is a user friendly software that I ever used"" April 22, 2022 5.0 Pros This software is reliable and efficient. Cons There are few limitations, I think the new version will be improve. Review Source VR Verified Reviewer Technical Support Specialist Used the software for: 2+ years ### "TeamViewer has made my job remarkably easier." July 10, 2018 5.0 I love the quick painless connectivity to my clients. It is great to be able to help them so easily from the other side of the country and sometimes, the world. Pros I love that I can maintain a list of computers setup with unattended access and login in whenever I need to to help my customers. The mobile app also puts TeamViewer way ahead of the other competing products I have used. Cons Price is inhibitive for small business. However, when compared to other similar systems, very similarly priced. Review Source VR Verified Reviewer Systems Engineer Retail Used the software for: 2+ years ### "The easiest remote software you can use" December 14, 2018 5.0 Pros If you want to have access to multiple machines with ease, forgetting the operating system, Teamviewer is the way to go. It gives businesses the ability to manage multiple computers for the IT teams. Teamviewer is also perfect for the individual who needs to remote into their computer at home for some files or remote into mom's computer to fix her email. Cons If you're using the free version of TeamViewer there are a few ads that you'll have to deal with. Review Source AA Akeem A. Freelancer Computer Software Used the software for: 2+ years ### "A well engineered remote support solution" July 20, 2022 5.0 The tool allows ease of use and seamless response to the user. It is an efficient collaboration tool for remotely troubleshooting an issue on a computer system. Pros Users can make use of a variety of remote access and support choices and some of the greatest day-to-day tools required for effective collaboration, such as built-in videoconferencing, with TeamViewer. There are options to fit any budget, but regarding TeamViewer’s strength and innovative technical edge, it might be a little too good for some smaller businesses and other business ventures at large. This remote solution enables users to connect remotely to several workstations that are not all in the same location. It is suitable for online conferences and file sharing between computers. Another impressive thing is it connects instantaneously and establishes a connection once users their partner’s ID and password. Cons TeamViewer cannot be used for free in business settings, it does not support quick file transfers, it cannot upload or download huge files over the internet, and it does not support high-resolution screens in full screen mode. Also, just like any other technology tool, it will need to improve with time to meet market demands. The software can always improve the response time. Review Source Benjamin W. Software Engineer Computer Software Used the software for: 2+ years ### "Manage Remote Machines and Support Customers" February 6, 2020 4.0 Difficult to know which of their products apply to what solutions until you talk to TeamViewer customer service to discuss their usage. Otherwise, managing systems are pretty straightforward and connecting is relatively easy. Pros How easy it is to give customers a small file they can execute to allow me to view their system without having to go through more cumbersome solutions to share screens. Cons It's not intuitive about how remote systems are isolated from the account that is used to log in for managing the system. If a user gets on the remote machine via other means, creating an outbound connection to one of the other machines on TeamViewer is possible. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/) Review Source Robert K. Owner Entertainment Used the software for: 2+ years ### "Your computer at your fingertips when you need it!" January 10, 2022 5.0 Overall I love TeamViewer, whether I'm traveling for work, or forgot to send something from home, I can still access all files from anywhere in the world. Pros TeamVeiwer has helped me in a pinch, when I forget to send something from my home computer to my work desktop. I just hop on and send to myself like I was in both places at once. This has saved me hours, multiple times, by making login in and accessing remote desktops a breeze. Cons Some times the cursor can be laggy when on a mobile device on Remote Desktop. Causing mis-clicks but a simple reboot usually fixes it! Review Source JMS José Manuel S. Director de programas y meteorólogo Broadcast Media Used the software for: 2+ years ### "Un imprescindible" October 2, 2022 4.0 Pros EL producto es muy fácil de usar gracias una interfaz muy intuitiva que te permite controlar de forma remota otro equipo. Cons En ocasiones es poco ágil al procesar órdenes de forma remota. Review Source Similar Products Featured