# Page 79 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 79 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 79 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 1951-1975 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Omar S. Community Manager Civic & Social Organization Used the software for: 2+ years ### "My TeamViewer Experiences" October 14, 2020 5.0 It's such a helpful application to be used nowadays. It's simple and fast. Almost perfect. Pros The speed of the video delivery from one and another, the switch feature from "allowed" or "not allowed" from the side of reviewed. It's really sensitive if there is a moment when someone we don't know doing something that we don't want. I hope that there is a more clear explanation to the users about how to "disable" the partner that doing teamviewer on the host device. Other than that, it's a really superb platform. Kudos. Cons The button, it's too small to be seen for my parents, one of my parent need a larger customization i guess so they can easily to click every button on the lower right side. Review Source Jessica N. Digital Marketing Manager Banking Used the software for: 2+ years ### "TeamViewer Review" January 21, 2019 5.0 TeamViewer has been excellent. Good experience with it since I started using it. Pros TeamViewer is one of the most reliable collaboration, screen sharing, remote desktop and video conferencing software at the moment. I like TeamViewer because of its high-quality features. Sharing screens using TeamViewer is enjoyable, easy and also cost-effective. Cons TeamViewer has no flaws according to my view about this amazing software. Just affordable and incredible to use. Review Source Victor R. Transcriptor Musical \[Freelance\] Internet Used the software for: 2+ years ### "One of the best tools for file transfer and remote assistance" November 24, 2018 5.0 This tool has allowed me to communicate with other users and assist them in a more efficient way by allowing me not only to manipulate their computer but also to establish a audio conversation and transfer files without having to resort to other external programs Pros Periodically change the password assigned to enter a computer The system has good stability and response The transfer speed is high Allows to establish an audio connection between two users Cons The remote assistance session time is very short Review Source Andy K. Systems Administrator Information Technology and Services Used the software for: 2+ years ### " It is a very useful tool that allows you to transfer files and remotely control the desktop." October 27, 2018 4.0 This software has provided multiple utilities since remotely transferring files, as in the case that I need to move from the office and pass part of some files to the computer of the other office, as well as installing a program that is being used on another computer remotely without the need to manipulate it. facilitates part of the tasks, as well as offering the technical assistance service to a client or colleague. Pros The transfer of the files is modestly fast, with respect to the remote control of the desktop is very good and you can solve many things is a matter of creativity, it is also very useful in the case of giving technical assistance is the case of a work partner or a client, whose functions allow rapid communication and its interface is comfortable to work with. Cons It is necessary to have a good internet connection, the licenses are difficult to obtain, the rest of the functions are optimal and useful. Review Source MA Milton A. Founder Design Used the software for: 2+ years ### "Essential" April 22, 2021 5.0 Generally good, without any technical problems. Pity about the expensive licences. Pros Essential for technical support. Easy to use and install on client computers. Immediate configuration, no need for firewalls or port opening. Supports computers and mobile devices. Cons Limited use for personal use. If you need daily and longer support, you need a licence which is more expensive than its competitors. Alternatives considered [UltraVNC](https://www.capterra.com/p/194009/UltraVNC/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Because it is the one everyone knows and easy to install remotely. Review Source Giuseppe C. IT and Network Security Consultant Computer Networking Used the software for: 2+ years ### "A peice of software that you can always rely on" January 16, 2019 5.0 The company that I freelance for, has many freelancers spread all over the country and world. Without the ability to access and help them, my job would be almost impossible. Pros It is quite secure. I use it manly with an account with multiple remote computers in my account, but to access them there is first the account and then the pin for each computer. Secondly it is one of the only remote control programs that allows the remote person to allow a windows security check. It can handle when windows asks if you want to let a program run, whereas when this happens with chrome remote desktop the remote person gets a blank screen. As an IT tech, this is a very helpful feature. Cons The pricing is a little high, but its understandable when the program is one of the few items of its kind that does what it sets out to do so well. Review Source Muhammad T. Manager Retail Used the software for: 2+ years ### "Remote Support- team Viewer" June 21, 2023 5.0 Pros user friendly forremote support and using your remote desktop Cons some time the speed is slow and net good internet speed Review Source Response from TeamViewer July 13, 2023 Hi Muhammad, Thanks for choosing TeamViewer and liking TeamViewer! We are so happy to hear that TeamViewer is a user-friendly remote access solution! Hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer VR Verified Reviewer Deputy Manager Banking Used the software for: 2+ years ### "TeamViewer for the win" May 28, 2019 5.0 Pros TeamViewer is not a regular remote connection desktop service it is much more than that. It allows you to transfer files to other machines. When I face technical issues in my computer IT department logs into my computer using TeamViewer and sort it out quickly. Cons There is nothing bad I have to say about this software. The only concern is it requires a string internet connection in order to have a good remote connection between devices. Review Source KF Kat F. Executive administrator Logistics and Supply Chain Used the software for: 2+ years ### "The gold standard in remote support" June 2, 2020 5.0 It has only become more necessary for everyone since the advent of the pandemic. Employees can get into their work machines from home and not contaminate work files with problems and downloads on their personal devices. Pros The ease with which the program can be set up on the computer of someone with zero tech skills has made it vital in every position I've had for years. The account set up is simple. It's secure. Cons The only issue is that they give broad "free for personal use" license that people take advantage of, especially considering that when you need it in a pinch the value is near enough priceless. Switched from [RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Teamviewer is easier, with better updates, and it's more secure. Review Source VR Verified Reviewer Manager (Logistics) Internet Used the software for: 1-2 years ### "Excellent remote access solution" October 31, 2018 5.0 Great tool to improve remote administration. Pros 1\. Allows remote device control so that we can access any PC, mobile devices irrespective of their operating systems. Its cross platform accessibility allows us to connect PC from PC, PC from mobile, Mobile from PC and Mobile from Mobile devices 2. Can access point of sale, public display devices, servers in a secured way. 3. Allows screen sharing even through mobile devices. Can share, transfer and even print documents remotely. 4. Offers additional features such as reporting management, service ticket management, user and device management, etc to Business users. 5. Can record videos of online meetings and collaborative works and share securely with others. Offers multi language support as well Cons 1\. Expensive software for small and medium scale businesses. 2. Customer support is not very responsive. 3. File transfers happen at a slow pace and could be needing high speed internet bandwidth. Review Source AJ Anil J. Senior Application Developer Automotive Used the software for: 2+ years ### "A smooth online meetings management software that helps your team to stay connected." July 7, 2018 4.0 Pros You can work with multiple systems. The application is rich in features. You can conduct remote presentations, video conferences, chats incorporating screen sharing and whiteboard tools at a great speed. The service desk integration helps users in the management of their tickets. You can control the remote system and its printers from your mobile. The user interface is very compact and organized. Allows creation of demonstrations and provide interactive training to your team members. You also can check and monitor the health of your machine. The installation and linking process is very simple. It is compatible with almost all devices. Cons The team viewer client wouldn't start at times. Default printing options are absent. You can’t import bulk files. The customer service takes quite a lot of time to answer queries. Review Source VR Verified Reviewer Associate Manager IT Information Technology and Services Used the software for: 1-2 years ### "Application for workplcae" January 11, 2019 4.0 And the finally I can say that we are happy to use this tool to resolve remote problem very easily. Pros This application provides us lots of features to connect remote system and manage them remotely. We can manage all the thing in remote system including shutdown/reboot. This tool reduce the time for any kind of support for remote workstation. We can easily provide the supports for customers as well as organization. Cons Some time it's hang and then we need to disconnect and then connect to resolve the problem. If it can run to less bandwidth then it's help to lots of users where the internet connection is very less. Review Source Anthony M. Service Delivery Specialist Information Technology and Services Used the software for: 2+ years ### "Easy to use High Quality Product" June 18, 2019 5.0 High quality video, audio, screen sharing and many other options. Pros Whether using it for simple remote support, or for more complicated requirements, there is a wide array of features to assist you doing whatever you need to do. Cons Limited support on remote monitor resolution changing, which can often lead to having a small window on screen surrounded by a lot of black for servers and such with a 800x600 monitor attached. Alternatives considered [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[FixMe.IT](https://www.capterra.com/p/151861/FixMe-IT/)[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Reason for choosing TeamViewer ONE Price, features, quality of service, ease of use. Ultimately through testing LogMeIn and TeamViewer were tied in functionality, but TeamViewer was more affordable. Review Source JP Joe P. Managing Director Human Resources Used the software for: 2+ years ### "No view - not single - definitely not team" September 25, 2021 3.0 Bad. I am not going to renew when the time comes and I’ll switch to something else. Pros Enables me to connect to my office computer Cons Expensive. Difficult to use. My whole team has now gone to Google Remote - it’s free and works without all the hassle of TeamViewer. Yesterday, tried to figure out how to add another user to my business (paid) account - never could find that. Reason for choosing TeamViewer ONE Seemed, at the time, the best option Review Source BD Barbara D. Photographer Photography Used the software for: 2+ years ### "TeamViewer makes it easy to help someone remotely!" March 4, 2022 5.0 I've used it on many levels from as basic as helping my 85-year old mother who can't figure out something on her computer to using it at a business level with software that I have experience with and others may not! And, from the other side, I've had technicians able to come onto my screen and figure out issues I was having trouble with. I've always used it from more of a tech-support standpoint even thought it allows for so many other features! Pros The software is secure as you have to get a code from the 2nd party before accessing their screen. Once the session has ended you need a new code before you have the ability to access someone's screen another time. Oftentimes it's hard to explain to someone how to solve a software issue they are having via phone and being able to go onto the computer remotely saves so much time and expense! And I've had technicians be able to access my screen as well and save an expensive tech service call! Cons I don't see any negatives! I've always had a lot of success with the software. Review Source Balaji K. Software engineer Banking Used the software for: 2+ years ### "Team viewer for team sharing" February 14, 2020 5.0 I use whenever there is a need to connect with someone for screen sharing. Excellent piece of software Pros Excellent software that is free to use over internet especially for personal needs When you want to do screen sharing. It helps people connect and do screen share across the globe just with IP address. Excellent software to use Cons There is nothing to complaint as it is a freeware to use and anyone can install this in their laptop and use it for screen sharing Review Source Michael A. IT Manager Hospitality Used the software for: 2+ years ### "Remote assistance software" June 18, 2021 5.0 I really love this remote software because it helps us a lot to do our job via remote. Pros I really like team viewer because I can work even at home via remote as an IT person. Also I can monitor the health status of my servers and it will also notify me if the connection has a problem or not by accessing it. Cons Before, the free version can be used without any time limit and only ads displayed but it's okay for us because the most important is to assist our client. Reason for choosing TeamViewer ONE Teamviewer is much secure and safe compare to other products. Review Source VR Verified Reviewer Business Continuity/Disaster Recovery Planner Hospital & Health Care Used the software for: 2+ years ### "Team Viewer is a Great Remote Assistance Tool" March 19, 2019 5.0 Using Team Viewer was a great experience and allowed me to quickly connect to clients using preexisting machine profiles Pros Team Viewer allows you to quickly and easily connect to clients machines from around the world while providing all of the necessary resources to assist with any issue they may be experiencing. Our primary use was for remote help desk solutions. Cons I did not have any negative experiences using Team Viewer that I can contribute to the tool itself. Review Source ML Maria L. Therapist Mental Health Care Used the software for: 2+ years ### "Great for IT support" January 25, 2019 5.0 I have only used TeamViewer in regards to needing IT support to fix computer problems while working at a remote location from my main company. For that purpose it was immensely helpful, to not have to call out a computer worker to fix something which was accessible via TeamViewer. However I now feel as though I could have used this program similarly to Google Docs when sharing and editing documents and projects with other people as well. Pros This program was pretty much our go to for solving computer problems while working remotely and not able to have an IT person come up to our office. It was quick and easy, but also secure and I didn't feel as though I was giving access to the entire universe when the other person was getting into my computer remotely. Cons I think it would be helpful for TeamViewer to have its own internal chatting system, unless it already does, or unless it has the feature available and we were never able to use it or access it in my company. We always had to connect through Skype or phones which sometimes worked out okay, but it would make sense to have a system that also works internally within the program. It would also be nice if there is a function to have independent use of the mouse. I know that it makes sense to really only have one cursor so that the control is with whoever is using it, but it would be interesting to be able to have someone remotely using your computer while you use it at the same time on a second monitor for instance. That would have been helpful so that I could continue my own work while the IT people were fixing things on the main computer screen. Review Source MP Manish P. Sr. QA Manager Computer & Network Security Used the software for: 2+ years ### "Team Viewer - great tool for remote desktop/mobile top assisting" February 20, 2022 4.0 Its a nice tool for Remote controlling desktop session from PC and mobile phone Pros The ease of control of the remote Desktop session is what is the USP of the software. And the various options to view the exact user operations along with the remote mouse movements make it easy to visualize the user operations Cons The file transfer option using the Mobile app was not the best and intuitive feature that I explored. It showed the the option of selecting the source file and then the folder option on the phone where it need to be dropped, but never activated the folder selection button Review Source Angel C. Implementation/Support Analyst Computer Software Used the software for: 1-2 years ### "Great way to screen share and troubleshoot " September 17, 2018 4.0 Not a bad experience. When the product works we are able to move forward properly. Pros There seems to be more of an accountability aspect when trying to share screens. Have the other user read you a code and username makes sure you are connecting to the correct user and none else can interfere. Pretty user friendly as well when connected. Cons The walk through to get customers set up to start the screen sharing. We integrated teamviewer into our software in our help file to have quick access to the download link. This can be challenging sometimes if users are not tech savy which delays the download process. Review Source VR Verified Reviewer QA Engineering - In Home Network Testing - IV Telecommunications Used the software for: 2+ years ### "Its a good tool for screen share" June 30, 2021 5.0 Overall its ok… not great Pros Its easy to use and share screen between 2 laptop Cons You cannot save the connection or run multiple screen at the same time. Losing connection in the middle of sharing Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Anydesk offers to save any connection for later use. Anydesk is more reliable. Has option to enable unattended access. Review Source Kathy A. Director of Marketing and Purchasing Retail Used the software for: 2+ years ### "Always Works" December 16, 2021 5.0 If you manage a team of remote employees, remotely service clients, or if you're a freelancer, then TeamViewer is the perfect solution for you. Pros A perfect remote access software that helps me work faster, easier, and more efficiently. It's like remote control on steroids but made easy. Cons I only use it for remote access so while I see many other available tools on the dashboard I'm limited to what I can do. Review Source lV lucio V. abogado Judiciary Used the software for: 2+ years ### "puede mejorar" October 19, 2022 4.0 en su momento fue el mejor Pros lo que mas me ha gustado es que su momento era el mejor, y que si hicieron un buen software puede recuperar su espacio Cons tenia problema con las actualizaciones de lo sistemas operativos Review Source Angela C. Auditor Accounting Used the software for: 2+ years ### "Awesome" February 28, 2022 5.0 Pros Being able to share my screen with my boss o4 coworker without having to get up for help Cons I never had anything wrong with this program to have any cons. Review Source Similar Products Featured