# Page 80 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 80 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 80 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 1976-2000 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Iqra Z. Digital Media Specialist Information Technology and Services Used the software for: 2+ years ### "Incredible and Professional Remote Connectivity Software" June 15, 2020 5.0 I use always TeamViewer for my personal and business use. I have a lot of clients and I work with them as a Freelancer. So sometimes I have to show them what exactly I am designing for them. So I always access their devices through TeamViewer and then I show them my work. For me, the TeamViewer is the best and incredible solution for all my remote connectivity needs. Pros TeamViewer is an awesome remote desktop software for personal or business use. You can access your friend or colleague desktop just with a username and password. The software also works with a mobile platform and almost with every operating system including macOS, Windows, iOS, and Android. Cons I never faced any kind of issue or a problem during the use of TeamViewer. For me, all features and functions are professional and easy to use. So for me, there are no cons. TeamViewer is really awesome. Review Source Marco H. It Technician Information Technology and Services Used the software for: 2+ years ### "TeamViewer Reliable and Fast remote support software " November 24, 2021 5.0 Good software. But pricing can be a pain point for smaller companies. Pros It works well even on slow and unstable connections. Transferring files to remote pc is reliable with no broken files on the other end Cons Pricing is expensive. Not affordable for smaller IT Companies Review Source VR Verified Reviewer Customer QA Manager in Software Development Department Gambling & Casinos Used the software for: 2+ years ### "Review for TeamViewer" February 7, 2019 4.0 I solve different types of problems which my clients have. There aren't need to go to them, all I need is login parameters and after a few clicks I am finished my job. Pros Teamviewer is easy to use. Teamviewer has very practical approach. I am using it almost every day for remote access. Cons There is one thing what i like least about this software. If other computer uses newer version of teamviewer, I can't access to that computer while I don't update my version of teamviewer. Review Source VR Verified Reviewer Architectural Intern Architecture & Planning Used the software for: 6-12 months ### "Worked from Home with TeamViewer" September 8, 2019 4.0 At a previous company (prior to getting my current job), I was able to work from home after I moved to a new city using TeamViewer. I was surprised at how smooth it was to work in robust software like Revit over remote access. I rarely had issues, other than initial set up and user error issues. TeamViewer allowed me to continue to work and make money from home as I searched for my new job in a new city. Pros \-Quick setup -Access my work computer anywhere -They have a free personal version as well as a paid professional version -Worked with robust software such as Photoshop and Revit Cons \-Required good internet speed (which most places/homes have these days) -Personal username and password is required or you may get locked out (the default is to generate a new access code every so often, you can override this by setting up a login) Review Source KAS Kabila Arnold S. Web Developer Computer Software Used the software for: 1-2 years ### "Best remote control tool" April 26, 2022 5.0 TeamViewer is still the best out there. It is most friendly with a simple but great interface easy to navigate through. Pros It's great that TeamViewer allows me to get my work done both personally and professionally. If you need to access a computer for business work or simply to help a loved one, Teamviewer is the best software on the market with great functionalities. It has all the necessary features to work on a system remotely. Chat works in actual time. platform's interface is very easy and friendly. Cons There are quite a few things to point out. We should be able to send more files than what’s the limits. Secondly, when my internet is slow I am unable to enjoy the software. I don’t know what needs to be done but if we can have the same experience as when the speed wifi is good. Then 0 complain. Review Source Andreea Laura A. Web Designer Internet Used the software for: 2+ years ### "Easy to use in solving computer problems from the distance for your clients and your parents. :))" April 20, 2019 5.0 This app I used it more to interact with clients who are not really good to manage online and use templates. I tried to make videos of how you can use it, but most of the time they did not even look at them. That is why team-view is very useful. Pros I can show to the client directly on his computer without having my to go to him. The application is also useful for solving parents' problems with technology. I know the application can be used on phone and desktop, I usually use it on the desktop, but it is also useful that you can also connect on your mobile, especially if you are on the road most of the time. I like the application because you don't need anyone train you to understand how to use it. Cons It would have been useful if using team view you could talk from the application to the other person to explain what you're doing. Review Source Andrey C. Senior IT Specialist Higher Education Used the software for: 6-12 months ### "Excellent remote support product" April 2, 2022 5.0 Pros TeamViewer was very easy to implement and integrate into our RMM product. My team didn't need any training on how to use the product, and we were running up the same day as we purchased the license. Cons The reputation of remote support products isn't always the greatest. Users who have been phished probably had their computer remote controlled by a product like TeamViewer. This may cause them to recoil with a level of hesitation when they see the product installed on their computer. That said, we didn't have any issues like this since we communicated the transition to using TeamViewer to our end users prior to deployment. Review Source Elisha W. Personal Assistant E-Learning Used the software for: 1-2 years ### "Best suited for remote businesses. " December 10, 2020 5.0 Overall it is a good software to use. I would recommend it, especially at these times we are in right now. Pros File transfering is super easy and safe, very important. Very stable for the e-learning we provide in our business. Can be used both home and office work, as confirmed by clients. Free access. Can be used with Apple, Chrome etc. Which is a big plus because different softwares are used. Cons Times right now pushes everyone to work from home and that makes the connectivity a bit unstable. Not being able to send certain files due to file sized becomes irritating. Fees connected to having he new version. Switched from [Citrix DaaS](https://www.capterra.com/p/116275/XenDesktop/) Better remote access and abilities. Review Source Heyonil L. QA Specialist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "The best way to connect with another computer, without being present" April 20, 2020 5.0 It is a good program. Easy even for people who use very little a computer. You can use the chat while there is interaction and this is another advantage. I recommend it 100%. Pros I like its ease of use and security. With its change of password every time you open the software, it guarantees you greater security and that those who have previously connected to your computer do not do it again without your authorization. Cons What I sometimes do not like is that if the user who intends to enter your PC does not have the latest version of the Software or is lower than yours, they will have problems. This should not be an impediment. The program should request the update but not prevent the connection. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Not everyone handles AnyDesk and the TeamViewer is more practical to use. Review Source Veronica M. Fashion journalist Online Media Used the software for: 6-12 months ### "Cheers to Team viewer" February 2, 2019 5.0 Pros Since i started using Team viewer ,my work as a writer has been made easy as far as communication is concerned.The software combines remote access and online meetings in a single secure app thanks to the multi level security.It has communicate menu which makes it easy to make conference calls ,open chat windows or share videos with my clients or my collegues.The best thing about it,it has a service monitor support system which enables one to display multiple displays on a remote system on a single screen.It is very flexible ,easy to use and reliable Cons The fact that i have to call clients to explain other extra message info after sent out invitation from menu is kinda bothersome and also security features can be annoying sometimes . Review Source KH Kevin H. Senior Software Engineer Computer Software Used the software for: 2+ years ### "Best app for remotely accessing " February 4, 2022 5.0 Pros Teamviewer offers a free form for non-business purposes. It is one of the notable programming for distant work areas. I essentially use it to get to my work area utilizing my PC or versatile from a distance. It likewise permits record move with next to no migraines. We can involve a printing office as well as a clipboard utilizing Teamviewer. It will empower us to change goals as indicated by our reasonableness. Cons Teamviewer shows a clear screen on windows frameworks at whatever point windows request director authorizations. They could work a smidgen on cross-form similarity. To wrap things up, their authorizing evaluating for business use is somewhat high. Review Source VR Verified Reviewer Senior Data Architect Individual & Family Services Used the software for: 2+ years ### "Teamviewer is indispensable" October 17, 2018 5.0 I've used Teamviewer for years to peak in on my own computers from remote locations, check out a problem a family member might be having, and sometimes even accessing computers in the same room (to avoid multiple monitors or spinning around a hundred times to check on a progress meter). I've used it from other computers, an ipad and even phones. It's solved problems I would have had to drive home for, and setup was as simple as downloading the program an logging in. The computers are right there in a list to click on, the controls are intuitive enough and because of the free level it's basically my go-to program, which is obvious by the dozens of offline devices that I've used it on over the years (and should probably remove from the list). Pros Free level of support, does basically exactly what you need it to Cons Wish there was a lower 'paid' level of support for occasional support users. As it is I have to limit my use to personal and family. Review Source JS Jaime S. Senior System Engineer Used the software for: 2+ years ### "The best and easy way to bring remote support and share" March 20, 2018 5.0 It is an exceptional tool for every person that use and a PC in the work, or in their house. It is very simple to install and use, and at the same time y very powerful because you can do almost every thing remotely. You do not need to be a guru to used and take advantage of this tool. Pros There are some Pros for this software: 1.- Easy to install 2.- Very light agent, do not required a lo of space in your equipment 3.- You not only can take the remote control of some PC or Laptop to bring support, you can chat at the same time with the person that have the problem 4.- You can virtually make support to any one, only need internet access 5.- You can use whatever is your PC platform, Windows, Mac Os, or Linux 6.- You can use a mobile application too 7.- It is very fast 8.- You can transfer files between equipment 9.- You can make a presentation 10.- Have a free and pay version of the software, depends of the use 11.- Every time that you make a connection with other equipment, the systems generate a password for this session 12.- You can use it without make any change in your firewall 13.- They have a different license, according with different requirements. Cons 1.- You need at least a good internet connection 2.- In the free version ther is no warranty that your convertion is not viewed for any other person 3.- You only can purchase a lifetime license. They do not offer a monthly or annual license Review Source VR Verified Reviewer Filmmaker Entertainment Used the software for: 1-2 years ### "Remote desktop for the lazy" June 10, 2021 5.0 TeamViewer is my go to remote desktop app. I've always been able to connect on the go and I am surprised how often I need to do that lately. Its free and its fast. beautiful. Pros It's very very simple to setup and going in a matter of minutes. TeamViewer is fast and secure (as far as I know at the moment). I also like that there are iOS apps that make connecting to my office systems easy on the go. Cons There is often times lag in the system that is a bit annoying but if you get to know how and when it happens then it's not such a problem. Reason for choosing TeamViewer ONE I liked the fast interaction and no headache setup of Teamviewer. It is also cross compatible so I can connect to PC, Mac, etc. Review Source James C. Sales Marketing and Advertising Used the software for: 6-12 months ### "Best remote access tool" March 16, 2022 5.0 We use it daily to support all employees and customers. Everyone feels safe using the tool. Pros The ease of installing and instructing people to use the tool is what makes it easier. The step-by-step guide on the official website teaches you how to download and start using it very well. The option to share files between two computers is simply amazing Cons I had few problems with the tool, but I can cite one I had when transferring an important file that required restarting the tool and access Review Source VR Verified Reviewer GM Hospitality Used the software for: 2+ years ### "Great service. " September 22, 2020 5.0 I've fixed my signs and pricing while on vacation with my family. Pros It's great. It's a very needed device to use. I can fix things remotely from home or from my phone. Awesome technology. Cons Sometimes it is buggy. Slow to respond. But overall great. It is great for many things. Maybe the security is frustrating at times but fixable. Review Source VR Verified Reviewer Online Marketing Manager Used the software for: 2+ years ### "One of the best ways to access other computers remotely" May 11, 2018 4.0 \- I'm able to connect remotely to my desktop whenever I'm not at home - I can do that for free and with more features than the Windows' remote desktop offers - I can transfer files to/from my remote computer Pros I like that it's free and you can easily start a remote desktop connection. Been using it for 5+ years now and I can also say it is reliable, I've never had a problem with it. I use it mainly to control my desktop when I'm not home, transfer files to/from or view remote files. Cons They are somehow distrustful when you use Teamviewer for personal use (thus free). I've had problems being disconnected after XX minutes as it might have seemed to them that it's not used for personal reasons. To sum up, I don't like that much the way they make the "free for personal use" version available, but I've accommodated anyway. Review Source Mahfuj Ahammed T. Data Analyst Outsourcing/Offshoring Used the software for: 1-2 years ### "I often use it for remote sharing." March 15, 2022 5.0 I am happy with TeamViewer because overall they have been providing such a great service. Pros Often I need to share my PC with my bosses to get a proper solution when I can't fix something. In this crucial time, I got a fantastic solution through TeamViewer. Wonderful innovation and smooth operation. Best of luck Cons I think they have such a boring thing that sometimes TeamViewer makes problems connecting others because of firmware updates or version updates. It's a complex method of updating. Review Source VR Verified Reviewer Product Marketing Manager Computer Software Used the software for: 2+ years ### "Great remote control software" January 1, 2019 5.0 Pros TeamViewer has been really helpful to me in multiple cases when I needed a quick and stable remote access to another machine to work on a project or to demonstrate something to my colleagues or friends on their own computers. I have also used it to allow tech support assistants to fix something on my computer. It is easy to use even for users who are not very tech-savvy. The built-in chat and file transfer tools are also very useful, especially when you have to work across multiple desktops. Cons The app might be a little slow in terms of connection and performance, especially if you're connecting to a slower device or to another OS (e.g. Windows - Mac). I have also experienced some weird issues such as the wallpaper image disappearing while the software is working, and appearing again after disconnecting. Review Source VAT Vic Anthony T. I.T Information Technology and Services Used the software for: 1-2 years ### "How I found TeamViewer My Partner in Support" September 5, 2021 5.0 Pros Easy to use for newbies and Very informative when it comes to the GUI Cons The GUI for file transfer Display is how it is being Designed. Review Source DY Dominic Y. MS Systems Engineer Hospital & Health Care Used the software for: 2+ years ### "Great solution for computers that are not always on the network. " February 17, 2022 4.0 This is not my main system for remoting to machines, but a very valuable tool to have when an end user is not on the network and you need to see their screen. Pros That we can setup unattended access to a machine and confirm the users that are allowed to use this feature Cons When users are on an older version and need to upgrade Reason for choosing TeamViewer ONE Ease of use, comfort Review Source JT Jerin T. Accountant Accounting Used the software for: 2+ years ### "TeamViewer is supporting a team to coordinate each other" July 26, 2022 5.0 Recently all companies follows work at home service.This software helpful to interact my colleagues and access their data.Also helpful to solve big problems Pros Its very helpful to access other system that reducing distance Cons We can help other coworkers through this software. Review Source Jean-Baptiste R. Web developer Sports Used the software for: 2+ years ### "The best for support" December 24, 2019 5.0 We help clients by connecting to their computer quickly. Team Viewer is the best tool for that. Pros Easy to use, on computer or mobile. It has full compatibility with a lot of devices (oxs, windows, android, ios, ..) Cons It is a bit heavy. Sometimes on rpi3 in start to freeze. The client computer must have at least a decent computer. But we saw this with other alternatives. Review Source Stevens Gabriel B. Especialista Técnico Computer Hardware Used the software for: 1-2 years ### "Excelent remote control tool for free!" October 9, 2018 5.0 Pros Teamviewer is a very useful application to connect remotely to my personal computer to perform activities that I can not do from my work site, I really like that the user interface is very nice and quite simple to use, also I appreciate that the application is available on Android, since it is the version that I use everyday. Cons I can not really say anything negative about the program since it helps me a lot in my daily activities, I could only mention that it would be excellent if the company lowered the prices of their commercial licenses a bit, since they are a bit expensive. Review Source Augusto A. Senior Integration Engineer Information Technology and Services Used the software for: 2+ years ### "TeamViewer make my life easier when accessing my remote machine" August 29, 2018 5.0 I use it almost everyday to access my home machine while I'm away. Also I use in my family machine to help them remotely when they have issues on their PCs. Pros This is an awesome product, I only use the free version but it is great and helps me to access my machine for wherever I am. It is free, very fast and light weight. Cons Sometimes I feel a little of delay, but it is difficult to identify if it is the internet speed or the software. Other than this it is perfect. Review Source Similar Products Featured