# Page 82 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 82 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 82 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 2026-2050 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gabriel S. Research and Development Government Administration Used the software for: 2+ years ### " The best remote support software in the world." December 21, 2021 5.0 Teamviewer has a very good reputation, it is one of the best tools on the market, with regard to remote assistance. Pros The ease in connecting to any desktop device around the world and being able to move without delays or crashes. Cons While it is understood that every SME should have an excellent internet connection, Teamviewer online is not satisfied with this, as it also requires very good bandwidth so you can work smoothly and without interruptions. Review Source VR Verified Reviewer Lab Manager Higher Education Used the software for: 2+ years ### "Literally a life saver for those who prefer to work from home" October 22, 2018 4.0 Pros If you are lazy and don't want to come to the office, but all your files and necessary programs are on the office's computer, use TeamViewer. It allows you to connect to another computer under your same account, or if you have the ID and password provided for that computer. It helps a lot if you own several computers and have your files scattered across them. Also helps if you run into some problem on your computer and have to ask a friend for help. Cons Generally the other computer has to be on in order for you to use TeamViewer to access it. There is an option that you can 'wake up' a computer that is sleeping through TeamViewer but it is rather complicated and hard to do. It is a bit inconvenient and a waste of energy to keep a computer constantly on - and so in certain cases TeamViewer won't work Review Source Luca C. Senior Betting & Online DB Administrator Used the software for: 2+ years ### "One of the best remote control program." February 2, 2018 5.0 Remote control for free! Rellay nice. Pros I use TeamViewer often and it is certainly one of the best free software by which you can remotely control your computers. This allows you to work on clients remotely without having to move from the office or your workstation. It does not require any particular skill to use it, the use is simple and immediate. The remote computer will need to enter an ID and password. Available for Windows, Mac, Linux, Android, iOS and Windows Mobile. Cons To use it is necessary interaction with the user on the other side of the PC (so it must be present in front of the remote PC) To work well you need a good network connection to avoid delays during operations, with a bad connection sometimes it is even difficult to follow the mouse pointer. Review Source VR Verified Reviewer Operations Manager Information Technology and Services Used the software for: 2+ years ### "Easy Remote Access" November 28, 2018 5.0 Pros The ease of access of my computers at home and at the office when I need to check on something or run something while I am out. You can also transfer files which is great if I needed something to get instead of running over there to copy it. Very useful software. Cons It does tag you most of the time that you are using it commercially even though you are not. I wish they have better detection on how they tag users of such. Review Source VR Verified Reviewer Technical Consultant Information Technology and Services Used the software for: 2+ years ### "Team Viewer" December 29, 2018 4.0 Overall experience is good and will rate 95% usable software. Pros This is the best tool to support to customer via accessing their system thru internet with lots of option like get machine access and online file transfer to customer etc. You can simply online enter to customer site and resolved all the issues, query they require support. Cons On low bandwidth there is an issue to use this software as not able to connect the machine properly. Review Source VR Verified Reviewer Director of Customers Support Mental Health Care Used the software for: 2+ years ### "Easy and perfect for remote support" October 14, 2020 5.0 TeamViewer is giving us the ability to quickly remote into an user's device and provide rapid support. Pros TeamViewer has been a lifesaver to provide support or even simply remote into user's computer to perform general software maintenance. Very easy to use. Cons Nothing really has been an issue with TeamViewer. It does what's its supposed to do, even when an user needs to "install" the QuickSupport version. Review Source VR Verified Reviewer Information System Officer Automotive Used the software for: 2+ years ### "Teamviewer Easy and Fast" May 31, 2022 4.0 I help a lot of people using Teamviewer. This is helpfull because it saves a lot of traveltime. Pros It is easy to use and very fast. Easy to manage contacts as well. Cons I have everything I need in Teamviewer so no features I really miss. Review Source Kurt F. Disaster Recovery Architect Hospital & Health Care Used the software for: 2+ years ### "Remote access done right" December 4, 2019 4.0 Really gave us an easy way to remote into other computers with minimal intervention from the user, if any. Pros I loved being able to save connections to my favorites with the password and then being able to see in my list who was logged on and who wasn't. Cons If I didn't know the TV ID, I wish there was an easier way to have the user find out. If they "opened" TV, a lot of the time it would say TV was already running and never gave them the number. Review Source VR Verified Reviewer IT Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Team View Best Remote for System Administrator" April 7, 2022 4.0 during the covid situation, we use teamviewer alot, we try to use free software but it doesn't work at all, so we use teamviewer, its secure and can remote to various user in the team, as they have different internet connection some slow some fast, but thank teamviewer can adapt with all the situation. Pros its very powerful tool if compare with other, event slow internet its can adapt well with the resolution of screen remote on both side, also another best function is administrator access request it work properly and cross devices. Cons its very good already so i have no comment about this at all, its very stable if compare with another product. Review Source Shelly B. Interface/Interoperability Specialist Information Technology and Services Used the software for: 2+ years ### "Great way to connect with clients" September 10, 2018 5.0 Pros Super easy to use. Easy to walk through installing for the end user, so that you then connect with them. LOVE the ability to record sessions. and love the hosted connection functionality. Cons Only thing I can think of is impact when software is down. Which is sometimes unavoidable. We just rely on TeamViewer heavily, so when its down we are a bit stuck. but it happens infrequently and is usually resolved pretty quickly. Review Source Ed S. Web Designer/Developer/Small Business Tech Support Information Technology and Services Used the software for: 2+ years ### "If you do remote assistance work, get this! " August 30, 2018 5.0 Overall a great remote access software solution, and it's affordable. Been using it for several years. It has been invaluable to my business. Pros Teamviewer is very easy to use. Specifically, it's very easy to get connected to your customers desktops to provide them assistance. For small businesses it's a good balance of ease of use and security for remote desktop connections. Cons A little hesitant on their move to a subscription based business model. Review Source Andrei M. Founder & CEO Legal Services Used the software for: 2+ years ### "Would be great if it didn't kill the connection after 5 seconds" February 4, 2022 3.0 Pros It used to be a good way to access my desktop computer at home while I was on a trip or on a walk. Cons The free version promises unrestricted access as long as the software is not used for commercial purposes. Every several months, Teamviewer used to think that me accessing my computer from my phone constituted commercial activity and would kill the connection after 5 seconds—unless I had a paid license. If you don't want people to use your software for free, that's perfectly fine. Lying that you have a free version and not letting people take advantage of it is not OK. Switched to a competitor software last year—and never looked back ever since. Review Source AI Abdul I. DISPATCH MANAGER Telecommunications Used the software for: 2+ years ### "TeamViewer User Review" September 16, 2022 5.0 The product is the ultimate remote access/control tool. It is amazing what one can do while still miles away. Pros I have used it to assist customers remotely who are very busy through-out the day and usually close their offices at 5pm so the only viable time would be night time and Team viewer allowed me to do just that with a couple of useful settings like AutoStart after reboot and connect automatically when I initiate a request from my ID. Cons The product is a bit heavy on the PC making it sluggish Review Source M Choiril R. Graphic Design Printing Used the software for: 6-12 months ### "Makes it easier for me to communicate with the mechanical technician" February 1, 2022 5.0 Thanks to this software, I find it helpful because of the remote support facility, I no longer need to invite technicians to come here. Just communicate by phone and open Team Viewer, everything can be resolved. This means it can save costs for services and other costs. Apart from that, I might give a little tip as a thank you to him he has helped solve the problem. Pros I feel very grateful to know this application, it helps me handle a job when there are some obstacles. One time when I was being chased by a prepress job deadline, suddenly the prepress machine had problems, panic, and anxiety because of a precast job made me take the initiative to contact a technician who was out of town. Coincidentally we bought prepress machines from out of town with a full support technician warranty. Finally, I contacted them by phone and continued to be guided using Team Viewer. This software is quite stable as long as the internet connection is smooth. And finally, they transferred some Modules via Team Viewer and did some repairs, all issues got resolved. It is very helpful to use Team Viewer because the basis of this application can support all OS, both Windows, and Mac. Cons All of that is relative if personally, sometimes I feel a little stuck when the internet network is dropping as a result the connection is unstable and loading takes longer. Review Source FA Fred A. Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Team Viewer " October 18, 2022 4.0 Pros Extremely easy to use and let's you remote support your end users Cons It is not very common but software can crash on you in the middle of a remote session Review Source VR Verified Reviewer Automotive Service Specialist Telecommunications Used the software for: 2+ years ### "Does exactly what it says, and cheap. " January 4, 2019 4.0 I used TeamViewer multiple times every single day being in IT support. Pros The fact that they offer the software free for the average end user says a great deal about the company that makes TeamViewer. And the price for corporate licenses is very reasonable at the same time. I have never had any issues with the software and it always does exactly what it's intended to do. Cons Nothing at all. I honestly can't think of one negative thing. Review Source TF Tara F. Counselor Financial Services Used the software for: 2+ years ### "TeamViewer- excellent for remote trainings and support. " December 5, 2019 5.0 My overall experience with TeamViewer has been great. When I was first introduced to this software, I was so excited to have this access to my office of my part-time job when I lived 5 hours away. Trainings and meetings were very difficult when just simply speaking over the phone but when we began using TeamViewer, it made the entire process so much more effective and easy. Pros What I liked most about this software was that I was able to work 5 hours away, remotely, from my official job location while being able to be visually trained on new projects or updates. TeamViewer allowed me, and my supervisor, to work together over the phone while also watching the steps on the screen as my supervisor showed me new processes. It allows for a more hands-on experience for remote employees. I also enjoyed being able to show issues to technical support, without being able to actually meet with them face-to-face. I am able to show issues that pop-up with giving access to the support team(s) to my screens to see exactly what I am seeing. Cons I feel like there is often a lag between granting access to your screen and the other individual actually having access to your screens. Though it was slightly an inconvenience, it does not at all affect my overall love of TeamViewer. Review Source VR Verified Reviewer Web Developer Used the software for: 2+ years ### "Teamviewer is a fantastic product! Although very pricy" March 15, 2018 5.0 Remote access to servers and computers. Provide remote support to end users Pros \- Works on just about any platform - Fast - Multi-use (support, remote access, etc) - Latest versions are super stable and just plain work Cons In a word: Price. There is a free version for non-commercial users, which is great, but if need it for business, prepare to spend a pretty penny. If price is a factor for you, I would suggest comparing it to Splashtop Review Source Danith B. Trainee Enigneer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Amazing remote experience " April 17, 2019 4.0 I am really happy about software it makes my life very comfortable by saving my time.it has given to find troubleshoot issues it is really helpful. Pros what a amazing functionality that TeamViewer offers .this software helps me to easily transfer important file between computers(to remote computer). this software has good secure connection i really appreciate it. Anyone can easily install and run it. software interface is very attractive.users can quickly find whatever they want in this TeamViewer Cons This software require more processing power that make my laptop slower. can't use without internet access. Review Source David B. IT Technical Support Information Technology and Services Used the software for: 2+ years ### "Teamviewer" September 20, 2018 5.0 Overall my experience with teamviewer is positive and I would recommend this to other companies without a doubt. Pros Great for fast access with clients. Well known product so it is more than likely that they already use this. Comment feature is great for leaving notes when you're unable to get hold of the customer. Cons Annoying when you're asking a user to download your quick support tool and they already have it open and it doesn't override. Review Source VR Verified Reviewer Senior DevOps Engineer Computer Software Used the software for: 2+ years ### "First in the market and best in the market" November 12, 2021 5.0 Pros A great solution for the support teams to understand the issues faced by the clients. Quick access to previously connected devices. Mobile app is great and it can be controlled on laptops Cross platform sharing is excellent File sharing and chat support during screen sharing Auto reconnect when there are network issues Cons Software could be confusing for new users Documentation is sometimes misleading Free users cannot whitelist the ips that are allowed to connect Review Source Joshua M. Owner & Chief Problem Solver Management Consulting Used the software for: 2+ years ### "Easy remote access" August 30, 2016 5.0 Very easy to setup remote access for any computer. simple to use; simple to manage all computers. A very effective and easy program why pay lot more when you can get everything for less…. great product Pros Reliable remote access Able to manage computers is separate lists Great options to control mouse, keyboard or other keystroke functions Able to setup rmeote access even with user on other end. Cons Wish you could print from remote computer to local controller Review Source SJ Sunil J. IT Manager Furniture Used the software for: 2+ years ### "A perfect remote desk support/presentation/screen-share application with secure connection" April 22, 2020 5.0 We use to support our employees remotely using TeamViewer. They can share their computer screen and we can work together with them, chat&video with them, record a session while providing training for them, etc. Pros Safe connectivity to the remote computers with full control over the user device. Speed and performance are the same as we are in front of the PC. We can bookmark all your remote PC connections and manage them in separate groups and view the status of the machines from a side window. The file-sharing feature is good. We can safely and securely send any files to the other remote PC. Free for personal use. Cons The license is expensive when compared to others. The connectivity may lag if the client is using an updated one. Review Source Gurukaran Singh S. Proprietor Design Used the software for: 2+ years ### "BEST Remote Desktop tool !!" April 8, 2020 4.0 Best screen sharing tool I could find on the internet which take so less space on your hard drive and works so well with less internet bandwidth. This software has saved my life in office so so many times !! Pros 1/ Very User friendly interface and very easy to understand even for the first timers 2/ remotely File Sharing feature is awesome 3/ Works like a gem on all the operating system platforms 4/ lets you view dual monitor on your laptop with so much ease 5/ Takes up very very minimum of your disk space 6/ Lets you adjust resolution as per your internet speed connectivity 7/ Works smoothly with low internet bandwidth doesn't lag much Cons 1/ All versions should support Chat functions 2/ Connectivity issues 3/ PAID 4/ Teamviewer for mobile is not very user-friendly needs a lot of work to be done on that Review Source VR Verified Reviewer Global Engineering and DTP Lead Translation and Localization Used the software for: 2+ years ### "Best tool to support remotely" March 17, 2020 4.0 Fixing issues in the most agile manner, other methods may be inefficient as they might be too slow and will miss a quick reaction. Pros When instructions are not enough, TeamViewer comes to the rescue. Being able to connect to another person’s computer remotely to troubleshoot it is ideal when you need to move quick to get things rolling. Cons You need a paid version if you use it on a daily basis, however it is not much and it is definitely worth it. Review Source Similar Products Featured