# Page 83 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 83 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 83 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 2051-2075 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Altaf A. Integration Consultant Government Administration Used the software for: 2+ years ### "Easy to use " October 9, 2020 5.0 Overall very easy to use app and provides all the expected features Pros Screen sharing and documents sharing are easy compared to zoom and Skype. Allows to share specific app instead of whole screen. Cons Notifications when a chat is reacted. These notification are not useful and reduces productivity and should be removed. Review Source CA Christopher A. Artist Arts and Crafts Used the software for: 6-12 months ### "TeamViewer review" July 10, 2021 5.0 My whole experience of the TeamViewer are good because Iwas using it for personal and business purposes Pros This software have a lot of pros because it can be functional to writing chat of screen sharing or more complicated like a online and live technical support Cons Sometimes the cons are at the time of setting up the meeting or some.issues with the connection with the number of user that gives the software Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Sometimes some companies or people prefers use zoom meetings Review Source VR Verified Reviewer Medical Intern Hospital & Health Care Used the software for: 1-2 years ### "TeamViewer - A perfect solution for remote access" April 29, 2021 5.0 Overall, it's a perfect companion for everyone who is looking to remote access desktop tools. Its ease of use, and it covers every basic need on that. Pros TeamViewer is excellent software to access our files remotely. It is a lifesaver for most of us, especially during this pandemic situation. I badly needed to share expensive software with my colleagues and TeamViewer gave me a perfect solution on that. Also, it helps to get live demonstrations from colleagues to sort out software-related issues and bugs, installation guides, etc. The mobile app is also very handy to excess our files when we are far from our desktop. Cons It always requires a solid internet connection to avail of the feature. Also, there is an issue with download large files sometimes. Need more function on the mobile version, it's too limited with pre-scribed functions. Also, need a better subscription package based on a variety of users. Review Source Juan S. Freelance Information Technology and Services Used the software for: 6-12 months ### "Análisis FODA de la herramienta TeamViewer" February 3, 2022 5.0 Esta valiosa herramienta permite la integración de los equipos de trabajo con los distintos equipos de hardware geográficamente distribuidos, permitiendo la integración de los recursos del equipo como si estos estuvieran en una misma oficina. Ahorrando así, recursos financieros relacionados con el traslado de los empleados y equipos de hardware de una localidad a otra, ya sea para brindar un soporte técnico oportuno o simplemente para accesar un recurso de hardware que se encuentra en otra localidad. Pros 1- Es una herramienta extremadamente sencilla de utilizar. 2- Esta herramienta es muy liviana, razón por lo que puede ser utilizada en cualquier dispositivo, sea este un móvil, una Tablet, un servidor o una PC. 3- Posee una versión de prueba, que permite realizar la mayoría de sus funciones durante un periodo bastante aceptable. 4- Esta herramienta permite la integración y/o colaboración de equipos de trabajo geográficamente distribuidos. Cons 1- La versión para equipos es un tanto cara, para las pequeñas empresas que se dedican a dar soporte técnico en forma remota. 2- El límite de 10 usuarios máximo como participantes en una reunión, es un tanto bajo para equipos grandes. Review Source Peter G N. Assistant Accounts Officer Banking Used the software for: 1-2 years ### "Reliable remote connection solution" March 30, 2023 5.0 Great! it has made my work easier. Pros A great option for meeting and remote connection. You can access other devices and help team members perform any functions remotely and inexpensively. Cons I dislike the fact that you cannot use it conveniently without a stable internet connection. Review Source VR Verified Reviewer Assistante Airlines/Aviation Used the software for: 6-12 months ### "Logiciel de configuration " October 9, 2023 4.0 Pros C'est un logiciel qui facilite la configuration des ordinateurs et d'autres marchines ça s'est d'une grande utilité pour diverses entreprises Cons L'intégration est un peu compliqué et il faut revoir cet aspect là Review Source VR Verified Reviewer Accountant-general Building Materials Used the software for: 2+ years ### "TeamViewer is great for setting up a computer remotely" December 27, 2020 5.0 TeamViewer is a program for remote connection to a work computer. With its help, the administrator of our company can easily connect to another computer via the Internet and start using it while sitting on the other side of the world. Pros First you need to install the program on your and on the second computer, then exchange ID codes and passwords with each other. This is necessary in order for the connection to be configured only between your two computers. It's that simple! Cons I was informed that the program may be potentially vulnerable in terms of security, since the information passes through an intermediary. The program has a limited session time for the free version. The paid version is not cheap, but if you use the program for commercial purposes, it will pay off. Review Source MS Michael S. Senior Product Manager Information Technology and Services Used the software for: 2+ years ### "Best Remote Management Software" December 22, 2020 5.0 Great - love their software overall. I wish pricing was a bit more competitive. Pros The best. Easy and fluid. Very fast when compared to other options. Their GUI is well laid out and very easy to use. Does not require a bunch of training for end users. Cons Expensive, even when you only want to access a single device. Does not allow for easy multi screen switching - for instance, if your work PC as dual monitors and you are remoting in from a laptop. Switched from [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Splashtop is terrible and not very platform friendly. Review Source VR Verified Reviewer Utility Warehousing Used the software for: 2+ years ### "The best out there" May 18, 2022 5.0 Pros Everything about team viewer has been great and such an ease of use. Every feature runs perfectly to create the best user experience Cons In my experience so far I haven’t had any issues using this software. Nothing bad to say just keep doing what you’re doing! Review Source VR Verified Reviewer Proactive NOC Manager Information Technology and Services Used the software for: 2+ years ### "Great Remote Support Platform" March 13, 2019 5.0 I used this software while working with a managed services provider. We supported end users all around the country. The value we gained from Teamviewer was baing able to see what the users were experiencing but unable to describe over the phone. Pros Teamviewer is a feature rich and mature support platform. We found a lot of value in switching to Teamviewer. Cons There were a few time when the servers were down. This was a few years ago so I can't comment on current uptime. Review Source JD Javier D. Language Professional E-Learning Used the software for: 2+ years ### "It was nice while it lasted." April 30, 2022 4.0 TeamViewer was a great software, meanwhile I could use it. I first found out about the software while working in a hospitality related job, where we used the software to allow our IT's to work remotely on our computers. Decided it was the perfect tool for me to help my parents and political parents with their own computers, as I have some notions in IT and they needed my help on solving some issues regularly. Remote access was the best option. Unfortunately, Teamviewer claimed I was using the software for professional capacity and blocked my access, so I had to switch to another software. Pros It was a good way to remotely access some relatives' computers. Stable connection, not a lot of lag... Cons The harsh and one sided termination of the "free license for personal use". I got no warning, no asking for proof or reasons... I got blocked from the software directly with a harsh message claiming I was using the software for professional use, which wasn't true. Review Source Rochak A. Director, Technology Financial Services Used the software for: 2+ years ### "Excellent product - have used for several years" March 28, 2021 5.0 Excellent software. Prefect for remote technical support for users across the world Pros I have been using TeamViewer for 10+ years and remain impressed by the speed, ease of control access and reliability - Remote control access is fast and works through most firewalls and conncetoins - Feature set is complete - Real time chat features are very useful - Alerts and notifications to both the host and the remote user are useful Cons \- Security. settings can be a. bit overbearing at times. On occasions, it detects as false positive and required a reset of licensing. Emailed customer support and they resolved it quickly over email - Mobile apps could get a facelift Review Source Ruwani A. Performance Test Engineer Information Technology and Services Used the software for: 6-12 months ### "Now i can conduct 'business meetings and knowledge transfer sessions' easily.!" October 4, 2018 5.0 I'm using it everyday in my office. Light weight and very powerful application. Pros It comes with a beautiful and simple user interface. Very attractive and easy to work with 'Blizz'. I can conduct business meetings with my team over my mobile device anytime. Here are some major plus points identified by myself, 01- Live conferencing 02- Video Recording functions 03- Live chat features 04- Cheaper subscription pricing 05- Integration with email services 06- 'Android' and 'IOS' support. Also by following couple of simple steps, 'Blizz' helped me to collaborate with my team members and conduct "knowledge transfer sessions" easily. Cons Actually no cons to say about this software. I'm very happy with 'Blizz'. Best in the market. Review Source VR Verified Reviewer IT Technical Engineer Used the software for: 2+ years ### "Remote control of friends and family PC to solve simple configuration issues/" July 6, 2018 5.0 Being able to remotely access the troubled computer saves so much time. Instead of having to be on site to do simple things like a configuration change, recover a recently deleted file or a virus scan is just a life saver. Pros The easy of use even for the most inexperienced users. You can just tell them over the phone to go to the TeamViewer website and download the application, run it and tell you their ID and password and that's it, you are remotely connected and can directly check the system, scan for viruses or malware, modify configuration and make any necessary changes. Best of all, it's free for home users! Cons I honestly cannot think of a single thing I don't like about Teamviewer. It has all the features you could possibly need for remote control, it can even be used with either Windows or Mac OS. Review Source VR Verified Reviewer Senior Analyst Outsourcing/Offshoring Used the software for: 2+ years ### "Reviewing TeamViewer" November 19, 2019 4.0 Team Viewer has made my job easier. Previously I had to track my client's record in spread sheet in my PC by communicating via Skype and I had to send them in mail. But now I can keep record in my client's PC and don't need to send them in mail.It has definitely made my job easier than before. Pros Team viewer is one of the most useful software to me because this is the software I use to work with one of my clients. As my work in my office is to track down my clients trading record, I always have to get attached with my client's PC.And for remote access team viewer is always my first priority. Here I can also record sessions which helps me a lot in my job. Cons Though there are not big issues I have faced so far, there are areas to improve like- sometimes it slows down my PC and lag. sometimes connections get disconnected. Review Source aM abir M. Software Developper Professional Training & Coaching Used the software for: 2+ years ### "One of the best remote desk software" January 28, 2024 3.0 TeamViewer is one of the best remote desk software with its multiple features and the friendly interface however, it is an expensive software Pros The friendly usage interface helps in the fluent use so I can concentrate on my work instead of trying to find a feature Cons The high price comparing to other remote desk software and sometimes the microphone stops from working Review Source Tony Z. Customer Support Agent Telecommunications Used the software for: I used a free trial ### "My experience with TeamViewer." August 3, 2018 4.0 TeamViewer has brought me a lot of benefits, like for example and I connect with my team, solve technical flaws in computers, explain software functions, send sensitive information, among many other things that have allowed me to grow in my job. Pros TeamViewer has served me for many things, both in the work environment, as in the staff. I think the strengths of this application beyond being able to connect with your colleagues, is to be able to do it from anywhere. Another strong point of this is that you can use these advantages for many things, the limit is set by the creativity of the user. Cons The platform can improve in great aspects, first, you can add improvements so that the user feels more comfortable when registering on this platform, I remember that when I started this application it was a bit difficult to understand how to handle myself inside this one, adding some kind of tutorial. The second quite striking aspect is the aesthetic part, for many it is a tool for daily use, the aesthetic part should be improved and the last thing I find is that the menu could find a better way to display the options. Review Source Mark O. Technology Support specialist Information Technology and Services Used the software for: 2+ years ### "when you need remote access with logged connection, TV is what you need" September 13, 2018 5.0 Pros The most important things what you get with TV - subscribe based plans with software update - logged events (when you connect, what you did) - reports helping invoicing - recorded sessions for later review - customized host software - policies Cons limited concurrent channels. it means that you have one channel only if you don't pay for additional channels. with one channel you can connect from one machine only. Review Source jS joe S. pres Retail Used the software for: 2+ years ### "Tean Viewer really works" February 20, 2019 4.0 My overall experience with Team Viewer is very good once you get past the setup. It is very easy to use. I often get called at home to handle a problem at work and I am able to sign in with the cell phone. Very useful Pros I use three different team viewer accounts. Two of them are connections to my work suppliers and are used every day, the other is helping my elder dad with his computer . They are reliable and get the job done. Since my suppliers are already paying for the license it is free for me to connect on my end. I also feel very secure in sharing my connection. Cons Difficult to set up. There are several different versions and both parties need to be on the same version to connect to each other . It is also a little difficult to invite a new computer to join your group. the download process is difficult for first time user. Review Source VR Verified Reviewer Infrastructure Architect Mining & Metals Used the software for: 2+ years ### "Absolute must have for remote troubleshooting on any device" December 15, 2021 5.0 Pros Tool makes it easy to manage devices remotely, to share and assist users without having physical access. Cons Recent high profile security vulnerabilities has tarnished the reputation of this software. Alternatives considered [UltraVNC](https://www.capterra.com/p/194009/UltraVNC/)[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[System Center](https://www.capterra.com/p/70929/System-Center/) Reason for choosing TeamViewer ONE Teamviewer was easy to setup and pricing was within our budget. Review Source RE Ryan E. Network Administrator Warehousing Used the software for: 2+ years ### "Remote Warehouse Support" August 30, 2021 4.0 Great. Exactly the product we needed to support our team, partners and clients. Pros The software has been key to our move from a single location warehouse to a full 4PL provider working with multiple locations and warehouses. The ease of installing the software and having access to key systems like shipping stations has been exactly what we need. Cons Cost. Unfortunately it can be pretty pricey per year per user. Lately we have been experiencing issues of being disconnected at time on long support requets. Review Source Amani I. Marketing Manager Computer Software Used the software for: 2+ years ### "My choice for Remote Access Software!" October 19, 2018 5.0 I loved using TeamViewer from day 1. I have been using it for more than 5 years, and I am really happy with the software and the upgrades made from time to time. I would award it the 'best remote access software', since every software I have so far used had some negative aspect in it, but TeamViewer has been the only one that has been perfect for me. Pros Teamviewer is very convenient in use. It's so simple that even a person with very basic computer knowledge can successfully use it. Its free version offers almost all of it's best features, which makes it a great tool for everyone. It allows desktop sharing, remote access from one PC to another, and switching the same, and host meetings connecting to many PCs at the same time. Its speedy connection also is a plus while conducting meetings. Additionally, it also allows sharing files. For me TeamViewer is like the one stop solution for remote access and communication. Cons There is nothing really that I don't like about TeamViewer so far, my experience with it has been great. However, one concern based on hear-say is that TeamViewer is able to track commercial use. How does it track has been my concern with regards to privacy. Review Source RS Rubén S. Calidad Warehousing Used the software for: 2+ years ### "Un buen software para acceso remoto" September 23, 2022 4.0 Pros Poder realizar una conexión entre diferentes empresas y sobre todo para la gestión de problemas con proveedores informáticos, pues pueden ayudarte en directo con los problemas. Cons Todavía no he encontrado nada malo con respecto a este software, pues su cometido es perfecto para lo que lo utilizo. Review Source Jim J. Director of Testing & Educational Technology Education Management Used the software for: 2+ years ### "Essential for Multiple Site Tech Support" February 1, 2019 5.0 I use this daily to fix and assist my users with computer questions and problems. Pros The ease and speed of connecting to remote computer helps we repair computers in a timely fashion, saves me time and mileage to travel to the problem computer, and it works on several platforms. I use the app on my iPad, Android cell phone, Mac, and Windows computers. Cons It is harder to organize the list of computers especially with multiple users. Review Source VR Verified Reviewer Graduate Research Assistant Higher Education Used the software for: 1-2 years ### "Better than windows remote desktop" July 13, 2022 5.0 Pros Fast and easy access with file sharing. I have used it for several years. It has improved significantly. Now, I can access my computer using mobile applications. It saves a lot of time. Cons I don't think I have anything major which I can recall at this point. Review Source Similar Products Featured