# Page 86 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 86 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 86 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 2126-2150 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DH Davidq H. Senior Accountant Telecommunications Used the software for: 2+ years ### "Amazing User Interface" October 9, 2018 4.0 Pros Teamviewer has a top notch user interface, is exceptionally reliable, & is packed full of features. This is the only remote access software I have on my PCs. Ive used a variety of remote access programs and TeamViewer is the only one that I can trust to always be operating when I need it. Furthermore, TeamViewer has an incredible user interface; the most impressive operating being their cell phone application through which I can perform moderately complex tasks from a 6-inch screen easily. Lastly, TeamViewer has every feature you can want to remote access. If you want to remote access your cell phone, run TeamViewer off of a USB stick, or create a separate window for each of the remote PCs monitors you can do it. More importantly, user interface allows these functions to be utilized with little to no prior knowledge of the program. Cons TeamViewer appears to require a little more processing power than other remote access software's and is bit more expensive. However, trading a nominal amount of processing power and paying a little extra is hardly an afterthought as TeamViewer truly is the best-in-class remote access software. Review Source EL Echedey L. Network Engineer Computer & Network Security Used the software for: 2+ years ### "TeamViewer review" December 23, 2020 4.0 We have been using TeamViewer for more than 3 years and It's functionally but expensive. We have noticed that other software like AnyDesk is doing the same or more for less price. Pros It has been a strong tool during the last 3 years for our company. Easy to install, with a portable version which can be customized with your company detail. Cons In my opinion it expensive compare with the service that is providing having in consideration that is very frequently that you can't use it due to internal incidences in their software. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Because at the moment that we started to use remote solutions it was the most famous software. Review Source Nabil K. Teaching Assistant Higher Education Used the software for: 2+ years ### "Access your PC from anywhere" November 1, 2018 5.0 I have one superfast computer and I can use it sitting on any other PC Pros The best thing is that it even allows me to use my PC using my mobile phone, giving me huge processing power in my hands. Cons security becomes a concern. if anything gets hacked, your all connected computers will become vulnerable. They must incorporate security features like confirming from the mobile phone by sending code eveytime you connect. Review Source Malcolm B. Technical Operations Computer Software Used the software for: 1-2 years ### "TeamViewer" February 3, 2022 5.0 Pros Easy to use and setup, speedy remotes and not had a problem with the software so far Cons nothing this product just works all the time Review Source Andre B. System Analyst Apparel & Fashion Used the software for: 2+ years ### "How to give the correct support" December 18, 2018 4.0 It is great. We are able to give support from any device and all over the globe. Pros The system is really light but we many important features. From a business perspective, this software is a huge improvement in how to provide a fast but with quality support. Cons There are many versions, so the license can be obsolete faster. It will be great if we can be up to date without spending more money in upgrading our licenses. Review Source VR Verified Reviewer Freelancer Media Production Used the software for: 2+ years ### "Best bang for the buck" March 17, 2021 5.0 Overall, if your business can afford Teamviewer you won't find yourself regretting it. Smoothly intergrates into existing IT workflows. There are other offerings that are much cheaper (around half the price) but there will likely be inconveniences TeamViewer doesn't have. Pros Teamviewer just works. Anytime I start a remote session, it succeeds and has a high quality. It has controls to remotely start a computer, login automatically, chat with a user and annotate a screen. Anything one would need for remote support is available in Teamviewer. Cons The Teamviewer two factor auth is kind of clunky. Not counting their free noncommercial plans, Teamviewer can be much pricier than alternatives. Review Source Ummar H. Hosting Manager Telecommunications Used the software for: 1-2 years ### "Remote Management and Troubleshooting" November 21, 2019 5.0 Remote desktop management made easy as it should not before. Pros TV is best application available in the market for remote management, it can save your traveling cost and work done will be faster. Cons If you use TV very frequently then it limits your session time and # on connections and paid version is very expensive. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Because of its availability on multiple platforms. Review Source Gabriel M. M. CTO Internet Used the software for: 2+ years ### "Great product for remote support" August 31, 2018 5.0 As using RDP (Remote Desktop) and VNC aren't good options for remote support - TeamViewer does the job perfectly for us. Pros \- We can provide support to our employees across the globe. - Cross-platform support - Most of our employees have more than one monitor and the software supports that perfectly. - Licensing model which measures parallel usage but not the amount of users. Cons Absolutely nothing, we are very happy with it. Review Source VR Verified Reviewer Product Marketer Information Technology and Services Used the software for: 2+ years ### "Easy to take remote connections with TeamViewer " June 8, 2022 5.0 Overall experience is good, but it could be better if they sort out the frequent session closing issues Pros Through TeamViewer, it is very easy to take remote connections of my desktop. This has been very helpful especially during the pandemic when I was working from home Cons The session times out now and then and i have to reconnect again and again Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Anydesk was not user friendly Review Source ATDJ ABSALON TEIXEIRA DO J. Traffic analyst Telecommunications Used the software for: 2+ years ### "giving remote assistance on all platforms" January 17, 2020 4.0 It is an innovative tool that allows us to support our desktop users through their mobile phone, as well as set up a new smartphone support customer network that I can support through my smartphone as well as my computer. No-hassle and real-time communication with the user receiving technical support, TeamViewer enables fast, efficient service that gives us quality of service and disrupts technical travel. Pros It is an innovative tool that allows us to support our desktop users through their mobile phone, as well as set up a new smartphone support customer network that I can support through my smartphone as well as my computer. No-hassle and real-time communication with the user receiving technical support, TeamViewer enables fast, efficient service that gives us quality of service and disrupts technical travel. Cons not finding a small business license or smaller media. Review Source Sandeep T. Student Veterinary Used the software for: 6-12 months ### "Helping Other Devices From Ones Personal Device" May 8, 2021 3.0 My sister got a laptop from abroad and she got it difficult to operate so I told her to install Team Viewer and taught her how laptop is to be operated and so on. Not only this during The Corona pandemic led to online classes and I helped my little brother from my home to signup and enter in the class. Pros The amazing functionality of this application is that it allows you to have control over the respective device. This allows you to operate others device and help other get knowledge how to perform certain task. It's not like that one can administrate over others device as much as he wants instead it is only possible if the other side agrees to the terms. It is one of the best Remote application which is available everywhere and can be installed easily. Cons The thing that I disagree about this application is its sudden and frequent disconnection between computers. May be the fault is in the device model otherwise there are no any cons to be mentioned as it has got everything we need till date. Review Source VR Verified Reviewer Senior Social Media Buyer Health, Wellness and Fitness Used the software for: 2+ years ### "Amazinf tool to help colleagues and friends" August 22, 2023 5.0 Pros No more explaining over the phone or sending screenshots back and forth. Just take control and show what needs to be done. IT support has never been easier. Cons It is hard to teach less tech-savvy people how to give access, especially if they do not speak English. Review Source Christopher Michael S. Technology Specialist Education Management Used the software for: 2+ years ### "TeamViewer: It's not perfect, but it's close. " October 17, 2018 4.0 Excellent! As far as I'm concerned, it's the gold standard of reliable remote computer management. Pros TeamViewer is the best way from me to access remote computers at work and at home. I can share files and view content regardless of distance, and even with my mobile phone. Cons The interface is a bit clunky. They've recently updated the UI, but I think they could stand to change it again. It's just not very intuitive. Review Source Pasan S. Quality Control Manager National Support Team Information Technology and Services Used the software for: 2+ years ### "Best Way of Technical Support from remote location " October 3, 2018 5.0 It's really a great application to make work lot more easy, and not use much system resources is kind of a good advantage. if we can improve the file transfer speed it would be great too.. Overall This is a Great Product which i can recommend to anyone without any hesitations Pros Easiness of controlling the remote PC, having the Chat , Voice Function over the connection having group function Cons sometimes connecting gets issues. file transfer speed is slow.' Review Source MA Mohammed A. Software engineering Computer Software Used the software for: 2+ years ### "TeamViewer " July 19, 2022 4.0 Pros Remote control; easy to use, software not complex .. not large size Cons All node must be download and install software Review Source VR Verified Reviewer Business communications Specialist Consumer Goods Used the software for: 2+ years ### "Complete, Useful, Fast and Reliable" April 14, 2021 5.0 It has helped me to troubleshoot important issues remotely with customers, staff, and even for personal use is a very important piece of software in my everyday life. It has helped me to keep connected and updated on other systems I manage. Pros I like the easy deployment, reliability, speed, and how easy it is to use in just seconds after installing. The connectivity is clear and can be used for hours. Cons The resolution of the remote screen is too small, not like a real-time or real view of the remote computer. Review Source VR Verified Reviewer sistemista Information Technology and Services Used the software for: 1-2 years ### "assistenza remota top" April 20, 2023 4.0 ha risolto il problema del collegamento rapido da ticket. Pros facile ed intuitivo. Non occupa molta memoria ram. Collegamenti che raramente cadono e molto veloce da installare Cons chat un po lenta, anche il trasferimento dati è da migliorare , poco intuitivo e molto macchinoso. Interfaccia grezza Review Source JJ Jose J. Customer specialist Real Estate Used the software for: 2+ years ### "Get help the easy way" November 18, 2022 5.0 Overall good experience, great for work environments and customer support IT Pros I liked how simple is to ask for help or share your screen to co workers or assistance. Cons A bit hard to configure at start but once all set is good to go Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) To try a different option Review Source VR Verified Reviewer Coordinador de soporte y operaciones Health, Wellness and Fitness Used the software for: 1-2 years ### "Teamviewer is a powefull remote control tool" April 28, 2019 5.0 Pros Teamviewer is a powefull remote control tool. My tecnical support team started to use teamviewer a year ago. We have users in more than 90 offices in differents cities, so we need a remote control software to solve the issues and tickets. Teamviewer is easy to use for both: technical people and users. We can control the remote machines, chat with the users, transfer files, call the users, even have videoconference option. It is fast than other software even with slow internet conections. Cons I recommend offers low prices for small companies. Review Source Engin K. Training Specialist Telecommunications Used the software for: 1-2 years ### "One of the most useful product about remote access and control." August 9, 2022 5.0 Pros Especially the simple interface with lots of features that you can use while remote access process are fantastic. Also the interface design is very simple and easy to figure out for those who use it first time. Cons To be honest, when I think about TeamViewer, I cannot mention and cons. Atleast not for me. Review Source Román Josué D. Data Science Team Lead Information Technology and Services Used the software for: 2+ years ### "View your team with TeamViewer!" February 21, 2019 5.0 Having meetings, receiving or giving training, make presentations, etc. TeamViewer is a great tool and a good option for all these cases! Pros TeamViewer is a good tool for many tasks. It allows you to share your screen, which is something great for presentations, trainings, of for a help desk. You can also work with a partner if required and give them control of your machine. In addition, TeamViewer is an excellent and safe form of using remote desktop to access your computers from anywhere and anytime, even from the mobile app which works great. Cons Usually require a good and stable Internet connection, and it may lower the quality of the image or make the background black to improve performance. When connection is lost from the host, it's difficult to reconnect without doing something from the host side. Review Source VR Verified Reviewer RPA Developer Information Technology and Services Used the software for: 2+ years ### "TeamViewer-Best in Secure Desktop Sharing" April 11, 2019 5.0 Pros TeamViewer is the best software for Remote Access Technical Support. Also the Security is great with the custom password which can be used every time. Cons The Pricing is very high for the business users. For personal users it is free. So during installing we should be very careful in selecting the personal or business use. If select business use then all the features will be in trail version. Review Source VR Verified Reviewer Junior Assistant Banking Used the software for: 2+ years ### "Review of team viewer" January 26, 2021 5.0 Good experience with team viewer. I use it sometimes for remote desktop connection. Pros Team viewer provides remote desktop connection which is i mostly use for. We can connect with other desktop and work from there very easily. The alerts and popups are great and useful in team viewer. Cons Team viewer requires very good internet connection compared to other softwares. Team viewer also does not work with proxy servers. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE I heard that team viewer have more features and functionalities. Review Source SL Simone L. Impiegato IT Textiles Used the software for: 2+ years ### "Un must del controllo remoto" December 3, 2022 5.0 Offre alcune funzionalità davvero uniche e che possono fare la differenza come ad esempio il wake on lan, la videoconferenza e la chat. Pros Estremamente facile da utilizzare, veloce, affidabile, sicuro e ci sono versioni per qualsiasi sistema operativo e dispositivo mobile. Cons Rispetto ad altre soluzioni equivalenti è più costoso e sono necessarie connessioni dati stabili e con buona banda. A volte l'ID permanente per la connessione cambia in modo imprevisto. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) Review Source Jeremy H. Senior IT Support Technician Law Enforcement Used the software for: 2+ years ### "Teamviewer Makes My Job Easy" September 14, 2018 5.0 Very pleased. I will continue to use them. The continually add enhancements that make my job easier. Pros Unlike other remote support software vendors TeamViewer makes it easy for your team to have access to other computers. As new machines are added they automatically show up on other team members consoles. This is a huge advantage over other software vendors. Cons The cost is a little high but still worth the money. Review Source Similar Products Featured