# Page 88 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 88 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 88 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 2176-2200 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JJ Jeff J. Business Manager Broadcast Media Used the software for: 2+ years ### "Quick, effective, intuitive, and predictable" January 9, 2020 5.0 A freak power surge happened during the holidays that affected two server drives, which are physically firewalled from online access. TeamViewer worked perfectly in conjunction with our internal "remote view" hardware so that our Vendor support staff could remotely "direct" the server rebuild effort. TeamViewer was a lifesaver! Pros This software does exactly what the name implies. TeamViewer is also generous in the features allowed in the free "limited" version. This is an elegant software, especially when the chips are down and you need to accomplish down-and-dirty solutions quickly. I appreciate that the creators have not changed the "basic use" features, at least during the time frame I have used it. This simple but solid software comes from what I consider a trustworthy vendor. At the risk of being "wordy", I would describe it as "pristine". Cons For the price, and for the sufficiently functional features included in the free version, I can't think of a single negative. This is simply a great product, and is used and recommended by a global vendor that we work with regularly. Alternatives considered [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Reason for choosing TeamViewer ONE The user interface was initially more appealing, and the window hiding/minimizing functions were much not fancy and therefore unfamiliar. Predictability is a huge plus when you are dealing with unfamiliar scenarios. Review Source Sandeep K. Senior Programmer Computer Software Used the software for: 6-12 months ### "Best remote assistance tool" March 26, 2019 5.0 We use the software to resolve the technical issues at the client side which makes it easier for us to resolve issues without any hassle. We can help in guiding our customers with this application. Also if we want to give training on particular desktop, TeamViewer comes as a useful tool. Pros The quality with which we access the desktop connection makes it easy for us to resolve issues where ever we are. This software comes without licence which makes it approachable to all. We can authenticate the remote desktop easily. Also we can transfer files, chat with another person on the other side of the team viewer. There is an option to connect from web, mobile and desktop application. This software also helps in the case when we are have to provide technical support to the customer. Cons The version need to match if we want to take remote desktop connection else it will not allow the user to connect. We can not transfer large file with team viewer. the limitation with this software is that TeamViewer suspect that we are using this software commercially so it does not connect after the warning message. Review Source VR Verified Reviewer Logistics Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great product" November 8, 2022 5.0 Happy with it and will still use it Pros Easy to useVital for anyone working from home Cons Sometimes it can get confusing if others are working on it and you don’t know Review Source KO Krystian O. transport planner Warehousing Used the software for: 2+ years ### "so easy to use" April 9, 2024 5.0 best one I ever used for remote control Pros how simple it to set up connection between 2 different desktops, you can connect from your mobile to a desktop to have full control Cons sometimes it will drop the connection (in few years of using it maybe happened 3 times) Review Source Cameron H. Senior Project Consultant Construction Used the software for: 2+ years ### "Daily Screen-Sharing" September 19, 2018 5.0 This is my daily program for connecting to my home laptop. Transferring files between the two computers is simple, as is setting up multiple computers to switch between controlling. I switch between using this on my computer, and Chrome Remote Desktop when controlling from my Android (TeamViewer is slightly more clunky to use on Android). Pros Able to transfer files between computers in the software Cons Times out after a period of inactivity; occasionally slow to use Review Source Justin J. Sales and Marketing Manager Printing Used the software for: 2+ years ### "TeamViewer experience" February 21, 2019 5.0 Overall I am happy with this software. It's a vital tool to have in business, because we all get stuck sometimes, so by making this even easier to use where it's easily usable to all without any handbrakes (having to pay to get this functionality). Rather make it free for everyone for all the functionality and have advertisements pay instead. You'd be the authority on this technology as most people know the name TeamViewer over any other one. Pros That you can get help right away by someone connecting remotely and showing you in front of your own eyes how to do it. Cons I had problems once where I gave my login details to the person helping and it kept showing alphanumeric instead of numeric so it wasn't able to work. Only after some time after retrying it would it show the numeric numbers that I could then tell the person helping. He'd put that in and then it worked. Review Source DN David N. IT Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great for the new remote landscape " September 10, 2021 5.0 The overall experience with TeamViewer is good. We would struggle as an IT department without it. Pros The remote control feature is second to none. Allows my team to easily connect to any device and support the end user without the need to explain technical diagnostic steps to the user. Cons The product is very expensive. The standard license is not enough to remote control tablet devices. An add on license is needed brining the price to a point that is tough to justify in my budget. Review Source AV Aleksei V. Used the software for: 2+ years ### "The remote control for your office computers or your customers' PCs!" May 24, 2018 5.0 Pros With this PPP I support my clients, they sometimes do not have the computer skills or knowledge, but with this application, I have access to their computers, of course with the permission they give me when providing the password that the program gives, so I don't have to go to their offices to do something simple. I also use it to access the servers I have in the office, they are only CPU's without monitor or keyboard or mouse, I enter with Team Viewer and everything is ready! Cons LAG, LAG, always the LAG, if the clients' connection is not fast we have LAG... . . Of course it's a minor problem for this application, I fully understand the bandwidth usage as we are looking at the other person's full screen. I like the application and this is not a handicap. Review Source Asith W. VAS Engineer Telecommunications Used the software for: 2+ years ### "Easy remote access and file sharing" September 5, 2019 5.0 We can access our systems remotely using Team-viewer. We do not need to go on-premise to solve issues and to do system monitoring because of this. Pros It easy to remotely connect to another computer using team viewer. We can use it for both commercial and non-commercial work. Also this can be used to share files between computers. This can also used to monitor systems remotely. Cons Easy remote access. Remote file sharing. Review Source mC marco C. impiegato Computer Software Used the software for: 2+ years ### "Ottime funzionalità ma costoso!" October 20, 2022 5.0 Pros Interfaccia intuitiva ed accattivante, funzionalità top, accesso non presidiato tra i migliori in commercio Cons parecchio costoso rispetto alla concorrenza Review Source VR Verified Reviewer Web developer Computer Software Used the software for: 1-2 years ### "The best remote working tool in the world" May 27, 2022 4.0 Pros I like the ease with which team viewer allows us to manage our different equipment remotely and to monitor our equipment Cons What I often hate is when often the full use there is disconnection of times Reason for choosing TeamViewer ONE the experience of teamviewer is good if you want to be satisfied in my field of remote access Review Source Feldriana T. ANALISTA MAYOR GESTION OPERACIONAL DIRECCION EJECUTIVA FAJA Oil & Energy Used the software for: 1-2 years ### "The best remote computer management system." March 27, 2019 5.0 Pros A tool that I have been using for quite some time and that can not be missing in all my computers, because through this software I can access my computers from wherever I want and especially when performing maintenance of my equipment I should not wait for a visit from a technician, but I give access to my computer through a code and this performs repairs and maintenance of my equipment. It is irreplaceable. Cons Nothing negative that I can point out, is simply one of my reliable tools and that can never be missing among my widgets. Review Source MF Muhammad F. senior Illustrator Designer Apparel & Fashion Used the software for: 2+ years ### "TeamViewer Review" April 15, 2021 5.0 if i compare TeamViewer to other service provider then i would recommend TeamViewer coz its user friendly Overall quality is super fine for me every time i have come to use it <3 Pros i like the most in TeamViewer is contact same by name so every time i had to connect partner just type name and boom here you go 1.video quality manageable 2.Record Section Cons Video chat quality when using with other software its being annoying Expensive free trail is limited it has to longer then normal i guess Review Source VR Verified Reviewer Sr Specialist Hospital & Health Care Used the software for: 2+ years ### "Remote Support is easy with TeamViewer" January 5, 2021 4.0 Team Viewer is good to provide remote support when a user is having issues. Pros Remote Support, Unattended Secure Access, Credential Saving, Great User Interface, Good Network Quality Cons File Sharing, ReAuthentication, Client Installation is needed and should be online, Resource Utilization Review Source Chris B. Owner Computer Networking Used the software for: 2+ years ### "All My friends and fam are grateful for teamviewer" April 16, 2019 5.0 overall i have had great relations with the group they work with me on increasing my free usage as i use this tool alot for friends family and even to support the comunity of open source software i am in. Pros fast easy to use point click boom helping out friends and family in no time. Cons more options for the free version also a cheaper version for small businesses say like 5.99 a month for 2 operators and as many connects as needed. Review Source Arinze C. Technician Used the software for: Less than 6 months ### "Great video conferencing solution for meetings and remote collaboration." June 27, 2018 5.0 Blizz has changed our experience of meetings, remote collaboration, technical and customer support. Overall, its a great solution! Pros 1\. My team relies on Blizz by TeamViewer for video conferencing and remote support solutions mainly because of its ease of use and multi-platform support on PC and mobile. 2. The audio and video quality remain stable under varying internet speeds; this way, our field technicians can collaboratively tackle problems even when in remote areas. 3. The session recording feature comes in handy when I need to review the details of a meeting; it also cancels out the need of taking notes during meeting 4. The user interface is quite easy to navigate; everyone gets used to it almost immediately. 5. The web version of Blizz makes it easy to deal with the sense of urgency that comes with some video conferencing sessions. Especially when a colleague has to join a meeting from another person's device (e.g. at a cafe). 6. The PC and mobile apps are lightweight and easy to install. 7. The selective mute/unmute feature makes it easy to tune out distractions from other participants when one presenter is speaking. Cons Sometimes, I have to manually activate the camera feature on the mobile app after a reconnection but this does not affect the audio. Older browsers have a difficult time using the web client, so you have to update your browser to the newest version if possible. Review Source VR Verified Reviewer Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Remote Support" November 26, 2018 5.0 I can connect to other computers on the network after hours with previously assigned passwords or anytime that someone contacts me with and issue. As well as remote restarts, conferencing, and file uploads and downloads from one to the other. This is a very useful piece of software to have. Pros this is a very easy way to connect to other computers on our network to resolve any issues Cons sometimes even with a high speed connection it can be a bit laggy Review Source MM Magdalena M. Administradora Accounting Used the software for: 2+ years ### "Excelente aplicacion" February 3, 2022 5.0 El soporte que te brindan a cada momento, me gusta por lo general debe ser asi. Pros Que lo puedes usar en cualquier comento ya sea desde la computadora y tambien desde el celular porque cuenta con su aplicacion, el acceso es sencillo. Cons Que a veces se retrasa es decir se cuelga, debe ser la por la cantidad de usuarios que usan Review Source EC Evelyn C. gestora Accounting Used the software for: 2+ years ### "Usuária" June 2, 2023 4.0 De modo geral é um excelente recurso para acesso remoto Pros A facilidade no manuseio, acesso prático, rápido e funcional Cons Do que utilizo nada me desagradou é que já tive problemas com versões. na minha máquina era um e no acessado era outro e não conseguimos interagir Review Source Stephanie G. Technical Analyst Information Technology and Services Used the software for: 2+ years ### "Simple but effective." September 18, 2020 5.0 The reasons for using this software are: Friendly and well-structured user interface Fluidity Safe and easy remote working Pros It has certainly been a great remote assistant for support and other actions. Sharing screens with this system is extremely quick and easy, plus getting this software and configuring it is simple. Being able to share files and information from computer to computer simultaneously is very useful. Cons Honestly there are more advantages than disadvantages, which are small things or details that all kinds of software can experience as a little slow from time to time in demanding tasks, but overall it is a great help. Review Source DG Divier G. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Puedes decir que es la mejor, mínimos detalles 9.5/10" April 20, 2022 5.0 Pros La facilidad que te permite el manipular una computadora remota, los Meetings , Es una herramienta sumamente útil Cons Probablemente el costo es elevado pero vale la pena Alternatives considered [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing TeamViewer ONE Por qué te permite manipular un equipo remotamente Review Source VR Verified Reviewer Sales & Customer Experience Manager Apparel & Fashion Used the software for: 2+ years ### "Lifesaver for on the go work needs!" September 24, 2018 5.0 A must have if you are on the go. Love it. Pros Hands down the best VPN style product I've used. It's extremely user friendly and intuitive. In short, gives you the ability to take your desktop with you anywhere you go. Cons System restarts can be an issue with your desktop. Upon restarting, you may not be able to gain access. Something to keep in mind with how your desktop schedule works. Review Source MH Maria H. Research Technician Research Used the software for: 2+ years ### "Windows and Apple friendly" March 17, 2022 5.0 I have had a quality experience with Canvas. The screen sharing option that enables you to control another linked computer is an extraordinary tool. Pros I like that this software is able to be used in either windows or apple software and their ease of use does not vary drastically from platform to platform. Cons At times the software becomes unresponsive or stays in the background frozen. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing TeamViewer ONE The option of being able to control another desktop is a very appealing feature that ultimately led us to chose TeamViewer over the other software available. Review Source Jess H. IT Help Desk Technician Wholesale Used the software for: 2+ years ### "Wonderful remote software!" October 16, 2018 5.0 I love this software! I am an IT Support Technician and use it many times a day for my work and personal needs. It allows me to connect to my end users and solve their problems, as well as my family that don't live close to me! Pros Easy to connect to the end user, the ability to chat, black-out the screen, and remove input ability from the user, organizational buckets Cons Can't chat with a machine until you've remote connected to it Review Source VR Verified Reviewer Représentant service clients Higher Education Used the software for: 1-2 years ### "Neccessary" February 15, 2019 5.0 Im using team viewer for 1 years and half and is very useful for resolve the problem very quickly and the things that is important is that the customer can watch all that you made in is computer for understand better how to use or clean or resolve the problem of computer Pros This software is very good and saved some situation when the customer dont know to use is computer you can resolve the problem in quick mn Cons the only bad things about this software is that sometimes when you try to resolve some problem in the computer of customer can disconnected and you lose a time for remake all again Review Source Similar Products Featured