# Page 99 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 99 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 99 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 2451-2475 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Armando S. Customer service Used the software for: 2+ years ### "Team viewer is a great program to use for remote control " April 6, 2018 5.0 THe benefit that I get since I use it mostly at work is been able to assit our clients fast and also been able to easily explain to them over the phone how to install it. Pros What I like most about team viewer is that it has a great quality when it comes to taking remote control. ALso is fast and you are able to copy and paste on the othe pc. Fast to download program and it only requires a user/ password to access to the other pc. Easy to explain onhow to install as I iuse it at work to take remote on clients computer in rder to assit them on any issue they may have. Cons I have only use the freetrial as I think is kind of expensive program. The freetrial is really short time that they let you use it. Other than that is great program Review Source CG Cesar G. Vp Consumer Services Used the software for: 2+ years ### "Great remote access application " May 20, 2021 5.0 Had a great experience nothing negative to say about the product Pros Very easy to deploy across multiple units. Very stable connection and can use wherever I’m the world. Cons Updates needs to be uniform Across all devices otherwise usage becomes cumbersome. Need to make sure updates are timely otherwise usage is hindered and poses problems with impromptu usage Switched from [Citrix DaaS](https://www.capterra.com/p/116275/XenDesktop/) Cost Review Source Nery P. District Manager Retail Used the software for: 2+ years ### "Perfect for needing to take control" December 11, 2019 5.0 Overall, I find teamviewer helpful in any thing that requires computer troubleshooting. Pros I am happy that the software is easy to install and use. It was very help when troubleshooting with my team. Cons I disliked that there was a long wait time before the fee version could be used again. It was not great when something took longer to do. Review Source Muhammad Ahsan A. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "A Remote Office for tackling emergency situations" June 10, 2019 5.0 It has helped me a lot in solving emergency issue's when I am not available at my desktop. It's a must have software for IT support personnel Pros its a free software for personal use in case their is an emergency and the user is not available at the desktop team viewer is an complete solution to that problem. It's easy to install and available across platformsIt's user interface is very easy to understand and first time users can easily understand it. Cons The commercial version for business is a bit expensive and quite a bit of strain of the budget of a startup company. Sometimes while working with slow internet connection the file transfer is very slow. Review Source Hermione H. Assistant Branch Manager Retail Used the software for: 2+ years ### "Teamviewer has great tools to accompany remote communications and assistance. " December 31, 2018 5.0 Teamviewer has made it easy for us to get the remote assistance from several vendors in our distant located branches. Pros Teamviewer has made it easy for us to share the files and contents over two remote desktops which can't be shared online or through mails. It has facilitated us lot in terms of getting remote desktop assistance. We can also share messages and calls which further simplifies the process of communication. The servers are also much secured and safe that we can rely on. Cons Teamviewer is a great tool but while running the connection , it slows down the working computer and internet connection. So it can't work much well, when you have a slowed down internet connection. Review Source WS William S. Tier III Network Engineer Telecommunications Used the software for: 2+ years ### "Team Viewer ROCKS" October 21, 2020 5.0 Great experience overall. As mentioned above I use it for everything! Pros It is free for home use and available for instant download. It allows me to remotely fix PC issues for all of my family members. I use it on a daily basis for my PCs in my house, so if my kids have an issue, I can fix them from my personal laptop without moving from my work area. In addition, I use it for my families remote PCs to troubleshoot and fix issues that prevent me from having to go over to their house. It is quick, easy, and very efficient software! Cons Nothing, It is an excellent built software and great to use! Review Source VR Verified Reviewer Test Engineer Research Used the software for: 2+ years ### "Teamviewer for research purposes" November 16, 2022 5.0 Overall experience is good, especially since you could potentially use the software completely for free Pros Ease of use, flexibility, price and control Cons File transfer is slow, although it would be difficult to improve Review Source Santiago S. Software Analytics Staffing and Recruiting Used the software for: 2+ years ### "Amazing Remote Option, Really Worth It" October 13, 2020 5.0 fantastic experience, one based on usage, you can connect to your coworkers all over the work to provide assistance Pros from the free to the paid version, is always super effective and works! perfect to work from home and deploy support option Cons ads, it has plenty of it, so many ads it makes me close it when im not using it, although i use the free version Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) bc Teamviewer is better Review Source Rotem A. Application support Computer Software Used the software for: 2+ years ### "Extremly adore this product, Use it for few years already!" November 12, 2021 5.0 I will probably keep using team viewer since it is so easy and well developed! Pros I use it for self purposes to support my family abroad! they do not do so well with tech so I am able to access their pc, share files easily and solving problems! Cons Their perfect product makes it hard to not like it! Review Source VR Verified Reviewer ASEA Financial Services Used the software for: 2+ years ### "Simple and Effective" March 25, 2019 4.0 Pros Makes remote access to computers or smart phones so simple. I work remotely, so being able to make video calls and participate in meetings, or collaborate with the team online is so great. The download is quick and the program is easy to install. I like that you can define whether you want to take control of another computer or whether you want to allow another user to take control of your computer. I also like that security is a big deal to them, so when I transfer files using TeamViewer I am confident that they'll remain secure. Cons Teamviewer offers options to control computers, Android devices, or Windows 10 mobile devices, but does not support ios, so you have to download a separate app. Review Source Tim E. Partner Alliance Coordinator Information Technology and Services Used the software for: 2+ years ### "Great Offering for Remote Viewing" September 8, 2020 5.0 Great offering, pricing and support. Would recommend! Pros We implemented TeamViewer awhile back and saw an instant ROI. It's a great offering to use internally and recommend to customers. Cons Nothing comes to mind. We did have to limit internal staff so they couldn't use the service personally. Review Source Randy H. Owner Accounting Used the software for: 2+ years ### "TeamViewer is a great alternative to LogMeIn" January 11, 2022 5.0 Used for ad hoc login to remote client PC s to update Financials for end of year accounting and taxes. Stable product, quick and responsive Pros Modestly easy to implement. Easy to walk non-tech clients through installation. Great intro offer of free for occasional non-commercial use. Cons Small user cost can be pricy $300ish for 3 remote users from one control point. Requires to install printing for each session. Alternatives considered [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Reason for choosing TeamViewer ONE TV was less costly and more feature rich Review Source Nisar A. Invoice Support Executive Computer Software Used the software for: 1-2 years ### "Connect to any device from anywhere" April 27, 2019 4.0 Makes very easy to share screen, transfer large files. Make works to easy Pros TeamViewer provides the best connection quality. TeamViewer makes it very easy to connect to any remote desktop system, we can manage remote systems that are connected to our Network. So we can solve any one problems from anywhere. To take control of any device it only requires ID and password. TeamViewer supports many platforms like linux , Android, Windows, Macs Cons There is nothing i dislike with TeamViewer Review Source VR Verified Reviewer Owner Accounting Used the software for: 2+ years ### "It's not bad, but I have found better options" August 27, 2018 4.0 Ability to connect to another computer remotely, I used it to help clients with QuickBooks Desktop troubleshooting but also accessed my home computer while traveling. Pros It's fairly easy to install and setup. It's convenient for personal use to access my computer from my mobile device while traveling. Decent security settings and setup of unattended access. Ability to transfer files and print remotely. Cons I often get disconnected for no apparent reason if working for long periods of time. This happens on different devices and networks leading me to believe it's a Teamviewer issue. The paid version for business is expensive, I ended up switching my business to a product that achieved the same results for a fraction of the price. Review Source Maricela G. Wholesale Sales Support Specialist Warehousing Used the software for: 2+ years ### "Great and Easy Way to Share Screens!" May 1, 2019 5.0 Pros I love being able remote into a teammates computer during meetings. It's awesome! Especially when you are connecting/meeting from coast to coast! Cons There is a delay at times, it's happened mostly when you've gained control of the other person's screen. Typing as well as screen toggling definitely shows a delay. Review Source IG Ian G. Director regional IT & BISO Building Materials Used the software for: 1-2 years ### "Actually works across multiple architectures " October 4, 2022 5.0 Pros TeamViewer actually works across most of the complex architectures and network topologies we have in the company. Other products have issues. Cons The overall reporting capability is somewhat lacking, which doesn't affect day to day usage Alternatives considered [UltraVNC](https://www.capterra.com/p/194009/UltraVNC/) Review Source Fernando P. Head Of Customer Experience Computer Software Used the software for: 2+ years ### "Have full access to your customer or partners computer" January 26, 2018 4.0 Easy access to my customers computer to solve problems or explaing remotely how to do something Pros You can easily and quickly ask someone to download and open the app and allow you to access his computer looking to solve or check any problem or doubt that he might be having. It is great for customer service when you need to see an error happening or show to your customer how he can do something. Cons There is a delay to do anything on the computer you are connected with. The chat between you and the person you are accessing is not a great experience too, It could be easily and more clear for the user that offers no treat and you can only access his computer when he authorizes it. Review Source Amanda M. Recruitment Executive Staffing and Recruiting Used the software for: 2+ years ### "Absolutely amazing remote tool with great features" January 18, 2019 5.0 Overall TeamViewer is the only software that has made remote desktop quite easy and is compatible with all system. Pros There are so many benefits of this incredible software. The most interesting function of this software is the remote assistance. It helps us in explaining the problems directly that user face with the Pc. The best part of this product is that it is extremely easy to use, download and understand. It let us arrange online meetings, make videoconferencing and transfer files easily. Cons TeamViewer is no doubt a blessing indeed with no negative aspects at all. One of the drawbacks is that the cost of licenses is quite high but it is the necessary tool. Except this it is the most effective and powerful tool. Review Source VR Verified Reviewer Marketing and Operations Director Information Technology and Services Used the software for: 2+ years ### "Teamviewer the RDP alternative with a cost" April 15, 2019 3.0 Was great in the beginning but becomes to pricey with each version upgrade. Pros We liked the simplicity and the customization of the software we could do on the software. Clients loved it then. Cons Software quickly gets outdated with new version releases which becomes costly over time. We moved over to AnyDesk and not looking back now. Review Source Alonso M. Licenciatura en Lenguajes de la Comunicación Business Supplies and Equipment Used the software for: 6-12 months ### "Access safely!" April 18, 2019 4.0 In order to work well and properly you can say that it is a good thing and being able to highlight is a very good process however we could not say something simple this software to be able to use several users. Pros Being able to access in a very safe and effective way is a very good option that this software has to be able to access in a secure way, the administration of this software is another thing that has as security to be able to establish a good follow-up within it, that means that is a very good source to establish a clear and fair link with our users, also has different forms or links to develop a good continuity which can be established within it and then work in a way more comfortable and secure. Cons The tools with which they have are very limited and that can say that we can be generating problems often by the simple fact that we could get a better benefit however establishing a good criteria is very difficult to establish something good and safe with this software to be able to access remotely. Review Source FK Fredan K. Dr Health, Wellness and Fitness Used the software for: 2+ years ### "Team Viewer for your business. " May 10, 2022 5.0 Support with my software and every day tasks. Pros Very easy to use and a must have in your business Cons There are nothing that I can think of at this time Review Source SC Scott C. President Computer Software Used the software for: 2+ years ### "Beware!" May 15, 2019 3.0 Pros Does a pretty good job with supporting our customers. Cons I have been a corporate Team Viewer user with a paid annual subscription for over 4 years. All in all it is a pretty good tool. I do however question the leadership decision making as far as new wiz bang features vs. completing just basic functionality. I have been asking for an audio cue when a new customer requests a session for over 3 years. They provide an audio cue when a chat message comes in, and an email when a session is requested, but not a simple basic audio cue. When working with multiple machines and monitors, this is a critical but simple ask. Their stubbornness is troubling and diminishing my confidence in the product. Review Source VR Verified Reviewer President Computer Software Used the software for: 2+ years ### "Best Feature Set for the Money" November 12, 2019 5.0 The best thing about TeamViewer is that it is dead simple. Users get it clearly when they need to setup a remote screen share for the first time or join a meeting. The whole platform seems very stable (v12 and 13). Also, it is fast! Much faster than some alternatives that I have used. Pros Easy to use Extremely capable Stable User Friendly Cons Pricing is confusing Cannot easily chose the free tier because of the upsell strategy I needed a multi-tenant solution and TeamViewer didn't work for me Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Multi-tenant need and better pricing due to legacy agency agreement. Review Source VR Verified Reviewer Technical Support Engineer Information Technology and Services Used the software for: 2+ years ### "Reliable Remote Control" November 19, 2020 5.0 Generally my go-to remote access tool. Easy to install or guide a user through the process. Pros The ability to reach out through most NAT routers to enable remote access without needing to open ports. Cons The cost for non-free version is prohibitive for many small service providers needing to assist their users Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Ease of installation and familiarity of brand with users. Review Source MM Mohamed M. Content Creator Specialist Marketing and Advertising Used the software for: 2+ years ### "The best way to monitor your business remotely" December 1, 2022 5.0 Fantastic experience and has many advantages for the business. Pros So many features to use and so easy too for any kind of business. Cons A little bit expensive but not overpriced. Review Source Similar Products Featured