# Bird Eats Bug Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bird Eats Bug the right Screen Recording solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194597/Bird-Eats-Bug/reviews --- Bird Eats Bug 4.7 (49) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bird Eats Bug Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews ZH Zimo H Product ManagerMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “End users can use it, support team and myself when testing new features.“ March 12, 2021 JB Jeff B Technical Support ManagerInformation Services, 51 - 200 employeesUsed the software for: 6-12 months. “Integration with jira on new jira tickets is good to.“ March 11, 2021 ## Showing most helpful reviews Showing 1-25 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carolyn B. Director of Customer Success Information Technology and Services Used the software for: 6-12 months ### "Love Bird Eats Bug for Bug Reporting!" March 12, 2021 5.0 Ever since the software was introduced to our team, it has been a huge help to standardize the screen capture software across the company and provide the necessary details when logging bugs so that our Product team can pinpoint the issues. Pros I love how the software lets me capture all of the important information necessary for our engineering team to debug issues in our tool. Cons I wish it could upload my files just a tad faster Switched from [Monosnap](https://www.capterra.com/p/60571/Monosnap/) The added layer of including the browser console information automatically made switching a logical and easy choice Review Source Response from Bird Eats Bug March 18, 2021 Hi Carolyn, Thanks a lot for your feedback. The issue with slower uploads could be caused by having a lot of information in the "Network" tab. We have already made improvements to the size of the uploaded files, but we will keep optimising the uploads nonetheless. Thanks again, Bird team AA Anoud A. Product Owner Information Technology and Services Used the software for: 2+ years ### "I love BEB!!" March 24, 2021 5.0 BEB saved a lot of time for me and my team we can now screen record a bug so fast and it includes most of the information the Developers and QA need to fix the issue. It also saved a lot of storage space in my laptop :D Pros \-The product is very easy to use I love how everything is displayed on one page and yet they are all clear. - I like how I can share it with the team using a link and not having to download the video and send it (it doesn't take space) - The new Network features are very helpful not to mention the consol! Cons from time to time BEB logs me out and it does not save my email, it would be nice if when I click on the email field it would show the most frequent emails I use to log in (my work email is kind of long) Switched from [Snagit](https://www.capterra.com/p/209649/Snagit/) when using snagit I had to download the video to my laptop and send it to the team member it took more storage and time. Snagit was not built for bug reporting unlike BEB it has more helpful features for reporting bugs Review Source KK Kevin K. Developer Computer Software Used the software for: Less than 6 months ### "Issues with recording" March 12, 2021 3.0 Pros The recordings are useful and clear. The concept of the tool is solid. Cons It's glitchy, often fails to record, or fails to save. (Using chrome) It will crash if a page sends out a lot of errors. Review Source Response from Bird Eats Bug March 18, 2021 Hi Kevin, Thanks a lot for bringing this up. We have indeed noticed that a small number of users have issues with uploads when there are a lot of errors on the recorded page. Our engineers have already made a few big improvements to that mechanism, so the issue should not be as big any more, but we will definitely keep improving the stability. Thanks once again for your feedback - it's super helpful, Bird team VB Vaios B. QA tester Sports Used the software for: 6-12 months ### "Very helpful and innovative tool" February 9, 2022 4.0 Overall i think this is already ahead of its time and had GREAT potential!!! Pros "Fire and forget" feeling of the console flow and possible errors Screen capturing and uploading it on the cloud makes sharing easier compared with other solutions Cons Lack of Firefox extension Not being able to get multiple recording in one session or at least multiple screenshots in a waterfall/timeline manner , so i can upload one session with many screens (to illustrate the problem better) instead of limiting for one screen per session or uploading multiple sessions. Alternatives considered [Snagit](https://www.capterra.com/p/209649/Snagit/) Reason for choosing Bird Eats Bug I work in parallel with bird eats bug and SnagIt and use each whenever feels more convenient(or faster) at the time. Not sure if BEB can have keyboard shortcuts Review Source Response from Bird Eats Bug February 14, 2022 Hi Vaios, thanks a lot for your review. The good news is that some of the things you mentioned are already on the roadmap. We will definitely add shortcuts - it's actually something we wanted to do for a while. As for adding multiple screenshots, it was actually possible before, but the interface was not very intuitive which is why we want to go back to the drawing board and improve it. Thanks again, Bird team JY Joel Y. Chief Technology Officer Information Technology and Services Used the software for: 6-12 months ### "Satisfied customer " August 9, 2023 5.0 Pros I am very picky about using third party tools. Tried to cover this mission for a while using Loom with Chrome Dev Tools open for capturing bugs, but didn't quite cut it. Cons The name is kind of strange :-). It does it's mission and is pretty easy to learn. Switched from [Loom](https://www.capterra.com/p/191187/Loom/) Loom didn't capture dev tools info. Their admin and pricing are annoying. Review Source LB Lars B. Lead Product Manager Information Technology and Services Used the software for: 1-2 years ### "Finally a product like Bird!" March 11, 2021 5.0 I worked in support for one year and then transitioned into product, still doing a lot of 3rd level support and debugging. Before Bird, we always had a hard time gathering all the important data from support or any employee and then also conveying the information in a way that engineering can quickly fix the bug. Data ways always missing, was incomplete and so there was a lot of back and forth involved until we were able to pinpoint the bug. No more with Bird! We record a video or make a screenshot, create the JIRA bug ticket out of it right away, done. Pros The ability to capture feedback and data related to bugs or QA review in a format that ensures that the data is so complete, that engineering can act on it. Cons I would love it if we could implement Bird in our web app so customers can also use it! Right now, we can only use it internally. Switched from [Loom](https://www.capterra.com/p/191187/Loom/) Bird captures console data and has a JIRA integration Review Source Response from Bird Eats Bug March 18, 2021 Hi Lars, Thanks a lot for your feedback. We do have plans to make Bird experience available without installing a browser extension. Cannot yet share any timelines, but it will come - stay tuned :) Thanks again, Bird Team NM Neil M. Lead QA Engineer Financial Services Used the software for: 6-12 months ### "One of the best issue recording tool out there" February 7, 2022 5.0 All in all it's easy to use and logs are really easy to read and understand. Also log content has really good information to let you know what's happening Pros Ease of use and great recording functionality including error and network logs Cons Someone who wants to just look at the video needs to login Switched from [Screencastify](https://www.capterra.com/p/163770/Screencastify/) No actual logging just recording and sharing of recorded screen Review Source Response from Bird Eats Bug February 8, 2022 Hi Neil, Thanks a lot for your review. We are super glad that you are liking the tool and we hope we can keep delivering good features. Bird team Serafim K. CEO Computer Software Used the software for: 6-12 months ### "Save a significant amount of time if your team has more than three developers." August 9, 2023 4.0 Overall, it's been super useful and has saved me a lot of time. I have recommended it to a couple of friends and reported bugs to their projects. Pros Screen recording captures network requests, console errors, and timeline. Cons The app is extremely buggy and crashes frequently. Review Source Response from Bird Eats Bug August 10, 2023 HI Serafim, Thanks a lot for your review. We would really like to understand why the extension is crashing for you. Do you mind contacting us at support@birdeatsbug.com so that we can schedule a call for example? Alternatively, you can report any bugs very easily if you click the "?" icon in the bottom right corner of the screen when you're inside Bird. Thanks in advance, Dan Jay D. Quality Assurance Engineer Information Technology and Services Used the software for: 1-2 years ### "Review" March 11, 2021 5.0 Its been really great!! Where before knowing about birds eats bug a lot of my time used to go in recording via windows recorder or other applications but this helped as it captured the logs and saved the time where I don't have to explain later over a call on how to reproduce the bugs which I just saw roaming around. Pros Easy and quick to use, the extension made life so much easier :) Cons While sharing the recording the process or the time it takes to load the page + over all sharing UI it could just be shown outside instead of tucking it inside under 3 dots but that's just my suggestion. Review Source Response from Bird Eats Bug March 18, 2021 Hi Jay, Thanks a lot for your review. We will actually improve the sharing UI soon, so it will be faster to copy a link. You assigned 1 star to customer support. Could you please let us know what went wrong? Please, feel free to reach out to me directly at dan@birdeatsbug.com. Thank you, Dan VR Verified Reviewer Product Owner/Scrum Master Computer Software Used the software for: Less than 6 months ### "Finally a screenshot with system info and a console log!" March 2, 2022 5.0 Great tool! Provides me with an easy to use bug reporting tool. Pros There are tons of recording and screenshot tools, but untill Bird Eats Bug, i haven't found a single one that also registers info like, console log, resolutions, browser version etc. This tool gives me everything I need to properly record, reproduce, write and share bug reports. Cons Really dislike this only works in Chromium based browsers. Safari and Firefox also have a big customer base and often have specific bugs I need to catch for webdevelopment. Reason for choosing Bird Eats Bug Didn't find any similar tools. Review Source Response from Bird Eats Bug March 3, 2022 Hi there, thanks a ton for your review. Safari support is on our roadmap. Until now it was blocked by a bug in Safari itself unfortunately. Thanks again, Bird team MJ Marko J. QA Engineer Computer Software Used the software for: I used a free trial ### "Capture that bug easier than before" February 26, 2022 5.0 This software cut the time I need to capture and note a bug, I also don't need to explain in bug ticket anything to my colleagues, since Bird Eats Bug can record voice, screen, and most importantly, console and network Pros Ease of use, time reduced in capturing and describing a bug Cons Nothing yet, this value shouldn't have limitations :) Review Source Response from Bird Eats Bug March 1, 2022 Hi Marko, Thanks a ton for your review. We hope with new features you will be able to save even more time. Bird team gN gavin N. CEO Events Services Used the software for: 1-2 years ### "Amazing product " April 13, 2021 5.0 Easy to teach my staff how to use it and it helps support our tech issues greatly Pros It is so easy to use and JUST works and gives us all the information we need Cons Nothing, it is easy to set up and use. I guess if there was any downside it would be the upload feature that sometimes falls our Review Source AC Andreea C. Software Tester - Asset Management Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Easy to use & helpful functionalities" March 12, 2021 5.0 Bird Eats Bug helps me saving time in bug reporting. Pros Fast installation and easy to be used by anyone. It is intuitive and the flow is easy to be followed. User- friendly. The recording & snapshot functionalities are great assests. Imagine the time that you can save on your project using these 2 functionalities. The software developer can understand easily how to reproduce the bug and to provide a fix asap. And the tester can retest & close it fast. It is a win-win situation. I highly recommend Bird Eats Bug for anyone involved in an IT project. Cons I enjoyed using all the functionalities. Review Source Response from Bird Eats Bug March 18, 2021 Hi Andreea, Thanks a lot for your feedback. We started Bird with exactly the goal to save time for everyone involved in building software, so it's great to hear that we were not the only ones who had that problem. Thanks again, Bird team AM Andrea M. Project Manager Internet Used the software for: I used a free trial ### "BEB Human" March 10, 2022 5.0 Pros I can easily record some behaviour of interest with reproduction steps and all the relevant data and share it with colleagues. It's really a time saver ;) Cons I don't use BirdEatsBug that often, so I didn't notice downsides of it. From my perspective it's a perfect tool for supporting process of diagnostics. Review Source Response from Bird Eats Bug March 11, 2022 Hi Andrea, thanks a lot for your review. It's super helpful. YC Yuriaski C. UX Designer Computer Software Used the software for: Less than 6 months ### "Review" April 13, 2021 4.0 Pros Easy sharing of visual bugs in software. Cons I cannot quickly edit screenshots with arrows and stuff like that Review Source VR Verified Reviewer Digital Content Specialist Marketing and Advertising Used the software for: I used a free trial ### "Love it!" April 13, 2021 5.0 Pros It's so easy to use. I love that I can share bug reports with anyone via public links, I use this feature all of the time. Cons It provides a lot of information when you record a session that can be overwhelming at first. I usually don't need all of the data it provides but it is great to have it when I do need it. Review Source JL JL L. Developer Computer Software Used the software for: Less than 6 months ### "Great product for triaging issues" April 16, 2021 4.0 Pros I like that it's overall usage just involves 3 steps maximum - record -> upload -> share. Having minimal overhead is fantastic for users. Cons Not really, I found using this software quite pleasant. Review Source AT Amelie T. Senior Technical Product Manager Financial Services Used the software for: 2+ years ### "Very valuable tool for bug reporting" August 8, 2023 5.0 Pros I love the screen recording feature coupled with the dev console recording. Cons Nothing to not like, all what I am looking for in such tool is there Review Source Response from Bird Eats Bug August 11, 2023 Hi Amelie, It's so great to hear that you're enjoying Bird. Thanks a lot for your review - it means a lot to us! Dan SP Sergioandrea P. Customer Success Manager Hospital & Health Care Used the software for: 2+ years ### "Bird Eats Bugs helps Start-ups to solve Bugs and develop new functionalities" August 9, 2023 5.0 fantastic tools that helps start up to solve bugs and develop new features. Keep doing the good job Pros Easy to Use, great at record bugs, helps start up to solve bugs and develop new features Cons permission roles are certainly important and not all public viewers can see the recording Review Source Response from Bird Eats Bug August 10, 2023 Hi Sergioandrea, Thanks a ton for reviewing Bird. We are actually soon releasing more granular access permissions. Right now though you can already let only your team access the recordings. In the upper right corner you can see the "Share" button. If you click on the carat, you can select "Private" and "Set as Default". In this case only the members of your workspace will be able to see the video. Hope that helps, but feel free to reach out to me or support@birdeatsbug.com - we're happy to help with access controls (and anything else). Thanks a lot, Dan ZH Zimo H. Product Manager Mental Health Care Used the software for: 1-2 years ### "Fantastic piece of software that developers love" March 12, 2021 5.0 Fantastic experience, helpful customer support. Been using it on recommendation from someone I worked with and brought it over when I changed jobs. Will be using this neat little app as long as it's around I'm sure! Keep up the good work Pros I love how easy it is to use and record a bug! It takes seconds to create a recording, seconds to upload it and seconds to upload. End users can use it, support team and myself when testing new features. Developers love it and find it really helpful to have all the information in one place Cons Potentially the experience of how it is shared? End user or clients have to download the app, then record, then sign-in to upload. It can be a big of a barrier. More browsers would be nice as well! I don't think you can do anything about this but sometimes I need to be testing on incognito mode - it's a shame extensions can be used in incognito mode! Reason for choosing Bird Eats Bug Never researched alternatives - it was free to use, easy to use and effective. I'm speaking to my company to get a license for it because I think it's fantastic Review Source Response from Bird Eats Bug March 18, 2021 Hi Zimo, Thanks a lot for your review. 1. We do plan to have an SDK version of Bird, that you would be able to integrate in your product and it will allow anyone to report a bug without installing an extension. Cannot yet guarantee anything in terms of timelines, but it will come :) 2. You can actually use Bird in incognito mode as well. You just to right-click on the Bird extension, click "Manage extensions", scroll down to "Allow in incognito" and enable that option. Hope that helps. Thanks again for your review, Bird team BG Ben G. Software Engineer Computer & Network Security Used the software for: 1-2 years ### "Absolute essential for frontend engineers in R&D, and very helpful for QA and CS" March 11, 2021 4.0 Great! The team is very responsive, and the product works very well. I especially like that ANYONE can use it - pretty much everyone uses Chrome (or a Chromium-based browser, like Edge, Brave etc.) and it's super easy to use. Pros It's really easy to set up and use, and it makes describing bugs A LOT easier than what you're probably used to (text bullet points). It really makes my job as a frontend developer a lot easier when I have a Bird Eats Bug liked attached to a ticket. There's plenty of useful information attached to the session, and those are things that aren't usually attached to plain screen recordings. Cons It logs me out from time to time, and there's no integration with anything other than Jira, which is a bit annoying - but it's still a 1-click to copy the link, and that's usable anywhere... Review Source Response from Bird Eats Bug March 18, 2021 Hi Ben, Thanks a lot for your review. The login behaviour is unfortunately a bug from our authentication provider. We have already implemented a few workarounds, but we plan to replace the current authentication setup to solve those issues. As for integrations, we also have Trello/Linear + we will soon release Slack and GitHub integrations, so we hope you will find those useful. Thanks again, Bird Team PC Prashant C. Frontend Engineer Computer Software Used the software for: 6-12 months ### "Really great and useful software" February 10, 2022 5.0 Pros I like how you can see the network info and console logs for the recorded tab. That gives most of the information while watching the video. Audi capture is really useful when QA team needs to convey some message which they can't convey during screen recording. Cons I did not find any cons as of now. Great work xD Review Source Response from Bird Eats Bug February 16, 2022 Hi Prashant, thanks a lot for your review - it's really helpful to know that you're enjoying Bird. VR Verified Reviewer CTO Internet Used the software for: 1-2 years ### "Bird Eats Bug saves days of guess work" March 12, 2021 5.0 Pros QA can give devs precise stack trace of what happened without even knowing it Cons There are some UX issues that could be improved, but I'm nitpicking here. Overall the product is great Review Source Response from Bird Eats Bug March 18, 2021 Hi there, Thanks a lot for your feedback. We would actually be curious to find out about the UX issues no matter how small. Would you mind sharing them over email or we could have a quick call. Just let me know at dan@birdeatsbug.com. Thanks a lot! VR Verified Reviewer Principal Financial Services Used the software for: 6-12 months ### "Takes the pain out of bug reporting" March 12, 2021 5.0 Great! Pros Easy-to-use, does what it is supposed to do without me needing to think about this. I Cons I am a casual use and the tool is perfect for me. Small thing: I always forget to add the title of a bug, because the respective field is placed somewhat weirdly on top of the page. Better to have this on top of the description text. Review Source Response from Bird Eats Bug March 18, 2021 Hi there, Thanks a lot for your review. Funny enough, just yesterday we discussed designs where the title is between the video and description. It's very good to hear that you think it makes sense as well. Thanks again, Bird team sP sujit P. QA engineer Leisure, Travel & Tourism Used the software for: 1-2 years ### "humble opinion about product" April 12, 2022 5.0 all good. I am very happy with this tool. Pros 1\. easy to use 2. concise 3. video is crystal clear Cons session is not preserved in browser. Each time when I close and open the browser, I need to re login. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.