--- title: "Bird Eats Bug Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Bird Eats Bug the right Screen Recording solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/194597/Bird-Eats-Bug/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Bird Eats Bug 4.7 (49) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Bird Eats Bug Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews ZH Zimo H Product ManagerMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “End users can use it, support team and myself when testing new features.“ March 12, 2021 JB Jeff B Technical Support ManagerInformation Services, 51 - 200 employeesUsed the software for: 6-12 months. “Integration with jira on new jira tickets is good to.“ March 11, 2021 ## Showing most helpful reviews Showing 1-25 of 49 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carolyn B. Director of Customer Success Used the software for: Less than 1 year ### "Love Bird Eats Bug for Bug Reporting!" March 15, 2021 5.0 Ever since the software was introduced to our team, it has been a huge help to standardize the screen capture software across the company and provide the necessary details when logging bugs so that our Product team can pinpoint the issues. Pros I love how the software lets me capture all of the important information necessary for our engineering team to debug issues in our tool. Cons I wish it could upload my files just a tad faster Review Source R Reviewer Product Owner Used the software for: 3-5 years ### "I love BEB!!" March 25, 2021 5.0 BEB saved a lot of time for me and my team we can now screen record a bug so fast and it includes most of the information the Developers and QA need to fix the issue. It also saved a lot of storage space in my laptop :D Pros \-The product is very easy to use I love how everything is displayed on one page and yet they are all clear. - I like how I can share it with the team using a link and not having to download the video and send it (it doesn't take space) - The new Network features are very helpful not to mention the consol! Cons from time to time BEB logs me out and it does not save my email, it would be nice if when I click on the email field it would show the most frequent emails I use to log in (my work email is kind of long) Review Source R Reviewer Developer Used the software for: Less than 1 year ### "Issues with recording" March 15, 2021 3.0 Pros The recordings are useful and clear. The concept of the tool is solid. Cons It's glitchy, often fails to record, or fails to save. (Using chrome) It will crash if a page sends out a lot of errors. Review Source R Reviewer QA tester Used the software for: Less than 1 year ### "Very helpful and innovative tool" February 14, 2022 4.0 Overall i think this is already ahead of its time and had GREAT potential!!! Pros "Fire and forget" feeling of the console flow and possible errors Screen capturing and uploading it on the cloud makes sharing easier compared with other solutions Cons Lack of Firefox extension Not being able to get multiple recording in one session or at least multiple screenshots in a waterfall/timeline manner , so i can upload one session with many screens (to illustrate the problem better) instead of limiting for one screen per session or uploading multiple sessions. Review Source R Reviewer Chief Technology Officer Used the software for: Less than 1 year ### "Satisfied customer " August 9, 2023 5.0 Pros I am very picky about using third party tools. Tried to cover this mission for a while using Loom with Chrome Dev Tools open for capturing bugs, but didn't quite cut it. Cons The name is kind of strange :-). It does it's mission and is pretty easy to learn. Review Source Lars B. Lead Product Manager Used the software for: 1-3 years ### "Finally a product like Bird!" March 15, 2021 5.0 I worked in support for one year and then transitioned into product, still doing a lot of 3rd level support and debugging. Before Bird, we always had a hard time gathering all the important data from support or any employee and then also conveying the information in a way that engineering can quickly fix the bug. Data ways always missing, was incomplete and so there was a lot of back and forth involved until we were able to pinpoint the bug. No more with Bird! We record a video or make a screenshot, create the JIRA bug ticket out of it right away, done. Pros The ability to capture feedback and data related to bugs or QA review in a format that ensures that the data is so complete, that engineering can act on it. Cons I would love it if we could implement Bird in our web app so customers can also use it! Right now, we can only use it internally. Review Source R Reviewer Lead QA Engineer Used the software for: Less than 1 year ### "One of the best issue recording tool out there" February 8, 2022 5.0 All in all it's easy to use and logs are really easy to read and understand. Also log content has really good information to let you know what's happening Pros Ease of use and great recording functionality including error and network logs Cons Someone who wants to just look at the video needs to login Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Save a significant amount of time if your team has more than three developers." August 10, 2023 4.0 Overall, it's been super useful and has saved me a lot of time. I have recommended it to a couple of friends and reported bugs to their projects. Pros Screen recording captures network requests, console errors, and timeline. Cons The app is extremely buggy and crashes frequently. Review Source Jay D. Quality Assurance Engineer Used the software for: 1-3 years ### "Review" March 15, 2021 5.0 Its been really great!! Where before knowing about birds eats bug a lot of my time used to go in recording via windows recorder or other applications but this helped as it captured the logs and saved the time where I don't have to explain later over a call on how to reproduce the bugs which I just saw roaming around. Pros Easy and quick to use, the extension made life so much easier :) Cons While sharing the recording the process or the time it takes to load the page + over all sharing UI it could just be shown outside instead of tucking it inside under 3 dots but that's just my suggestion. Review Source VR Verified Reviewer Product Owner/Scrum Master Used the software for: Less than 1 year ### "Finally a screenshot with system info and a console log!" March 3, 2022 5.0 Great tool! Provides me with an easy to use bug reporting tool. Pros There are tons of recording and screenshot tools, but untill Bird Eats Bug, i haven't found a single one that also registers info like, console log, resolutions, browser version etc. This tool gives me everything I need to properly record, reproduce, write and share bug reports. Cons Really dislike this only works in Chromium based browsers. Safari and Firefox also have a big customer base and often have specific bugs I need to catch for webdevelopment. Review Source R Reviewer QA Engineer Used the software for: I used a free trial ### "Capture that bug easier than before" March 1, 2022 5.0 This software cut the time I need to capture and note a bug, I also don't need to explain in bug ticket anything to my colleagues, since Bird Eats Bug can record voice, screen, and most importantly, console and network Pros Ease of use, time reduced in capturing and describing a bug Cons Nothing yet, this value shouldn't have limitations :) Review Source R Reviewer CEO Used the software for: 1-3 years ### "Amazing product " April 15, 2021 5.0 Easy to teach my staff how to use it and it helps support our tech issues greatly Pros It is so easy to use and JUST works and gives us all the information we need Cons Nothing, it is easy to set up and use. I guess if there was any downside it would be the upload feature that sometimes falls our Review Source Andreea C. Software Tester - Asset Management Used the software for: I used a free trial ### "Easy to use & helpful functionalities" March 15, 2021 5.0 Bird Eats Bug helps me saving time in bug reporting. Pros Fast installation and easy to be used by anyone. It is intuitive and the flow is easy to be followed. User- friendly. The recording & snapshot functionalities are great assests. Imagine the time that you can save on your project using these 2 functionalities. The software developer can understand easily how to reproduce the bug and to provide a fix asap. And the tester can retest & close it fast. It is a win-win situation. I highly recommend Bird Eats Bug for anyone involved in an IT project. Cons I enjoyed using all the functionalities. Review Source R Reviewer Project Manager Used the software for: I used a free trial ### "BEB Human" March 11, 2022 5.0 Pros I can easily record some behaviour of interest with reproduction steps and all the relevant data and share it with colleagues. It's really a time saver ;) Cons I don't use BirdEatsBug that often, so I didn't notice downsides of it. From my perspective it's a perfect tool for supporting process of diagnostics. Review Source R Reviewer UX Designer Used the software for: Less than 1 year ### "Review" April 14, 2021 4.0 Pros Easy sharing of visual bugs in software. Cons I cannot quickly edit screenshots with arrows and stuff like that Review Source VR Verified Reviewer Digital Content Specialist Used the software for: I used a free trial ### "Love it!" April 14, 2021 5.0 Pros It's so easy to use. I love that I can share bug reports with anyone via public links, I use this feature all of the time. Cons It provides a lot of information when you record a session that can be overwhelming at first. I usually don't need all of the data it provides but it is great to have it when I do need it. Review Source R Reviewer Developer Used the software for: Less than 1 year ### "Great product for triaging issues" April 20, 2021 4.0 Pros I like that it's overall usage just involves 3 steps maximum - record -> upload -> share. Having minimal overhead is fantastic for users. Cons Not really, I found using this software quite pleasant. Review Source R Reviewer Senior Technical Product Manager Used the software for: 3-5 years ### "Very valuable tool for bug reporting" August 11, 2023 5.0 Pros I love the screen recording feature coupled with the dev console recording. Cons Nothing to not like, all what I am looking for in such tool is there Review Source R Reviewer Customer Success Manager Used the software for: 3-5 years ### "Bird Eats Bugs helps Start-ups to solve Bugs and develop new functionalities" August 10, 2023 5.0 fantastic tools that helps start up to solve bugs and develop new features. Keep doing the good job Pros Easy to Use, great at record bugs, helps start up to solve bugs and develop new features Cons permission roles are certainly important and not all public viewers can see the recording Review Source R Reviewer Product Manager Used the software for: 1-3 years ### "Fantastic piece of software that developers love" March 15, 2021 5.0 Fantastic experience, helpful customer support. Been using it on recommendation from someone I worked with and brought it over when I changed jobs. Will be using this neat little app as long as it's around I'm sure! Keep up the good work Pros I love how easy it is to use and record a bug! It takes seconds to create a recording, seconds to upload it and seconds to upload. End users can use it, support team and myself when testing new features. Developers love it and find it really helpful to have all the information in one place Cons Potentially the experience of how it is shared? End user or clients have to download the app, then record, then sign-in to upload. It can be a big of a barrier. More browsers would be nice as well! I don't think you can do anything about this but sometimes I need to be testing on incognito mode - it's a shame extensions can be used in incognito mode! Review Source Ben G. Software Engineer Used the software for: 1-3 years ### "Absolute essential for frontend engineers in R&D, and very helpful for QA and CS" March 15, 2021 4.0 Great! The team is very responsive, and the product works very well. I especially like that ANYONE can use it - pretty much everyone uses Chrome (or a Chromium-based browser, like Edge, Brave etc.) and it's super easy to use. Pros It's really easy to set up and use, and it makes describing bugs A LOT easier than what you're probably used to (text bullet points). It really makes my job as a frontend developer a lot easier when I have a Bird Eats Bug liked attached to a ticket. There's plenty of useful information attached to the session, and those are things that aren't usually attached to plain screen recordings. Cons It logs me out from time to time, and there's no integration with anything other than Jira, which is a bit annoying - but it's still a 1-click to copy the link, and that's usable anywhere... Review Source R Reviewer Frontend Engineer Used the software for: Less than 1 year ### "Really great and useful software" February 16, 2022 5.0 Pros I like how you can see the network info and console logs for the recorded tab. That gives most of the information while watching the video. Audi capture is really useful when QA team needs to convey some message which they can't convey during screen recording. Cons I did not find any cons as of now. Great work xD Review Source VR Verified Reviewer CTO Used the software for: 1-3 years ### "Bird Eats Bug saves days of guess work" March 15, 2021 5.0 Pros QA can give devs precise stack trace of what happened without even knowing it Cons There are some UX issues that could be improved, but I'm nitpicking here. Overall the product is great Review Source VR Verified Reviewer Principal Used the software for: Less than 1 year ### "Takes the pain out of bug reporting" March 15, 2021 5.0 Great! Pros Easy-to-use, does what it is supposed to do without me needing to think about this. I Cons I am a casual use and the tool is perfect for me. Small thing: I always forget to add the title of a bug, because the respective field is placed somewhat weirdly on top of the page. Better to have this on top of the description text. Review Source R Reviewer QA engineer Used the software for: 1-3 years ### "humble opinion about product" February 23, 2023 5.0 all good. I am very happy with this tool. Pros 1\. easy to use 2. concise 3. video is crystal clear Cons session is not preserved in browser. Each time when I close and open the browser, I need to re login. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.