# Page 2 | Bird Eats Bug Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Bird Eats Bug the right Screen Recording solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/194597/Bird-Eats-Bug/reviews

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Bird Eats Bug

4.7 (49)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Bird Eats Bug

## Showing most helpful reviews

Showing 26-49 of 49 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

John B.  
Senior Support Specialist  
Internet  
Used the software for: 6-12 months

### "Great for support specialist"

March 12, 2021

4.0

Pros

\- Easy to share bugs to engineering and QA teams. - Love the console errors.

Cons

\- Whenever I need to use the app i need to log back in and use my authentication code. Not a big con, just slows you down when trying to troubleshoot (sometimes) urgent issues.

Review Source

Response from Bird Eats Bug

March 18, 2021

Hi John, Thanks a lot for your review. There are indeed some issues on the side of our authentication provider, where some users are logged out earlier than 30 days. We have implemented some workarounds, but still have certain improvements in mind. Thanks again for bringing this up, Bird team

VR

Verified Reviewer  
Product owenr  
Automotive  
Used the software for: 1-2 years

### "A game changer"

April 14, 2021

5.0

Fantastic experience, a game changer for our organization

Pros

Screen records coupled with logs are the greatest features for us, allowing to get effective feedback from customer teams and understand what the problem is exactly.

Cons

Getting the "share" link is too long and the login is not lasting enough time.

Review Source

JB

Jeff B.  
Technical Support Manager  
Information Services  
Used the software for: 6-12 months

### "Great application, makes reporting bugs to engineering easy!!!!"

March 11, 2021

5.0

Pros

Surfaces the network tab/related information to engineers! Integration with jira on new jira tickets is good to. Easy to use.

Cons

For an organization that has limited storage would be great if there was a way to auto delete videos once the jira tickets are closed

Review Source

Response from Bird Eats Bug

March 18, 2021

Hi Jeff, Thanks a ton for your review. We will soon release sorting of issues and a bulk delete option actually, that would make it a lot easier to manage sessions when there's limited storage. Thanks again, Bird team

JR

Josep R.  
CTO  
Program Development  
Used the software for: I used a free trial

### "Very good app"

April 22, 2022

5.0

New user

Pros

Console and network screen recording for the whole tab session

Cons

Task management is very poor, but as a secondary tool its great to use with

Review Source

Response from Bird Eats Bug

April 26, 2022

Hi Josep. Thanks a lot for your review. We are actually working on the task management side of things right now, so there will be major improvements on that side over the next few weeks. Hope you'll find those helpful!

AA

Abdullah A.  
Software Quality Assurance Solution Architect  
Financial Services  
Used the software for: Less than 6 months

### "Bird Eats Bug"

April 1, 2022

4.0

Made my error catching events on the web easier. I don't write bug cases anymore.

Pros

It is very simple to catch and repeat the errors that fall on the Console and Network, and record it as a video.

Cons

I cannot delete the workspace I created. And sometimes it can miss errors while catching errors.

Review Source

VR

Verified Reviewer  
DevOps Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Issue reporting for non tech-savvy people"

February 24, 2022

4.0

Pros

Easiness of sharing recordings including network logs.

Cons

I'm not sure if it's for security reasons but I would love to see network responses together with network requests. They help a lot understanding where the issue stands.

Review Source

Response from Bird Eats Bug

March 1, 2022

Hi there, we actually do provide the responses for the network requests, but sometimes it's not trivial to match those. Would you mind providing some example sessions where the requests we missing? Thanks in advance, Bird team

AY

Aaron Y.  
Developer  
Computer Software  
Used the software for: I used a free trial

### "Good product"

March 11, 2021

4.0

I use it for testing websites on a daily basis.

Pros

Great for capturing errors in time with bugs on a site. Haven't found anything better.

Cons

Login functionality is clunky. When you click login it asks you to signup, and then there are several steps you have to go through to actually get logged in and your recording uploaded.

Switched from

[Screencastify](https://www.capterra.com/p/163770/Screencastify/)

Consol recordings.

Review Source

Response from Bird Eats Bug

March 18, 2021

Hi Aaron, Thank you for your review. Some of the issues with login are caused by our authentication provider unfortunately, but we do have plans to replace it in order to be in full control of that. Thanks once again, Bird team

KB

Kinsey B.  
CGO  
Computer Software  
Used the software for: Less than 6 months

### "Excellent for QA testing and Bug Reporting"

August 14, 2023

5.0

Pros

Screen recording and capture to report, title and describe bugs. I can QA in half the time or less with Bird Eats Bug.

Cons

It would be nice if there was a way you could install Bird Eats Bug to track mobile bugs and issues when QA'ing.

Review Source

Response from Bird Eats Bug

August 17, 2023

Hi Kinsey, Thanks a lot for your review! For testing on mobile browsers you can actually install our web SDK: https://sdk.birdeatsbug.com/ If you mean native apps on mobile however, then we don't yet have support for that. Hope that helps, Dan

AB

Amy B.  
Product Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Favorite Bug Reporting Tool!"

April 12, 2021

5.0

Pros

The tool is easy for anyone at the company to use (from support to business analysts to QA and devs). The console errors it captures is incredibly helpful for our developers.

Cons

There's no cons that I can think of at the moment. This tool is really great, especially when capturing bugs and having our developers look into the issue.

Switched from

[Monosnap](https://www.capterra.com/p/60571/Monosnap/)

Better design, features, ease of use

Review Source

RF

Ryan F.  
Staff Engineer  
Computer Software  
Used the software for: 6-12 months

### "Bird Eats Bugs Makes Bug Reproduction a TON Easier."

April 16, 2022

4.0

Excellent.

Pros

It's simple enough that everyone at the company can use it to capture bugs.

Cons

We ran into some permission issues that required assistance from technical support early on, but these are fixed.

Review Source

NS

Nadia S.  
Data Manager  
Architecture & Planning  
Used the software for: 6-12 months

### "Good for sending repros"

March 11, 2021

5.0

Pretty good.

Pros

I like the video captured and there is console logs

Cons

It's not able to capture pop-up error box (from javascript). I hope it will be able to capture while switching to other tabs. Sometimes I thought I already recorded but it did not so had to redo.

Review Source

Response from Bird Eats Bug

March 18, 2021

Hi Nadia, Thanks a lot for your feedback - super helpful. As for the capturing the pop-up error box, have you tried recording the whole screen (vs the default option of recording the current tab)? Thank you, Bird team

CD

Christiaan D.  
Customer Manager  
Computer Software  
Used the software for: Less than 6 months

### "Great tool for communicating issues"

March 12, 2021

4.0

Really great tool. I went from typing lengthy jira tickets and copy pasting api responses to just using creating a quick screengrab with BirdEatsBug

Pros

Full insight to XHR requests, console logs etc in comparison with what is happening on screen

Cons

Nothing in particular really, you get a lot of functionalities also on the free plan

Review Source

Response from Bird Eats Bug

March 18, 2021

Hi Christiaan, Thanks a lot for your review. We are really glad that Bird is saving you time and hope that the new features will help with that further :) Cheers, Bird Team

VR

Verified Reviewer  
Quality Analyst  
Computer Software  
Used the software for: I used a free trial

### "Great Tool"

March 12, 2021

5.0

Pros

I had an awesome experience in testing this chrome extension it will surely help developers to rectify the bugs easily they won't be needing to do the unnecessary debugs.

Cons

There was nothing to dislike about it.

Review Source

Response from Bird Eats Bug

March 18, 2021

Hi there, Thanks a lot for your feedback. We are really glad that you enjoy using Bird. Cheers, Bird team

aP

arunkumar P.  
Software engineer  
Computer Software  
Used the software for: Less than 6 months

### "Screen Recording/ bug tracking "

April 25, 2022

4.0

Pros

Screen recording and sharing for bug tracking purposes

Cons

Missing network logs like http response are not captured

Review Source

LG

Leah G.  
Member Services Manager  
Education Management  
Used the software for: 6-12 months

### "Great way to communicate our needs to our Tech team!"

April 6, 2021

4.0

It's easy to record the exact steps I've taken so our Tech team can review at their leisure, and determine where/how an error is occurring.

Pros

Bird Eats Bug is easy to download and easy to run. Additionally, I like their creative names for the videos.

Cons

For some reason, Bird Eats Bug seems to easily get uninstalled/inactivated, and then I have to reinstall/reactivate it.

Review Source

Anh Tu S.  
Chief Product Officer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Still in BETA but already awesome value!"

October 8, 2019

5.0

Awesome product, can't wait to see the final product

Pros

Basically I like the core idea of capturing a video..

Cons

That it's still in BETA but actually I don't mind. Excited to see the final product..

Review Source

Response from Bird Eats Bug

October 9, 2019

Thanks a lot for your feedback, Ahn Tu! We will keep up the good work :)

SV

Sanny V.  
Productowner  
Computer Software  
Used the software for: Less than 6 months

### "Dev and organization is happy with this software"

April 14, 2021

5.0

Pros

Easy of use and does what it have to. I wanted to implement bugreplay in our organisation. Then this came on our path. Since we're smaller and have a lower budget, this was a perfect fit.

Cons

Not clear you need to upload it in organisation environment so others can see it. We were struggling a bit there at the beginning.

Alternatives considered

[Miruni](https://www.capterra.com/p/155166/Miruni/)

Reason for choosing Bird Eats Bug

See question 1

Review Source

DL

Dan L.  
CEO  
Information Services  
Used the software for: Less than 6 months

### "Really simple and helpful software"

October 8, 2019

5.0

Makes the testing team's life so much easier to get a full view of code and front end use cases all in one package

Pros

It's really dead easy to use. Nothing is more frustrating than a system which is meant to make your life easier, but actually makes it more tricky. These guys have nailed it

Cons

Only certain browsers supported, but that's a minor con for now. I am sure they will add others as time goes on

Review Source

Response from Bird Eats Bug

October 10, 2019

Thanks a ton, Dan! We are glad that we can make your team more productive and we will definitely add support for more browsers in the future.

LA

Leonardo A.  
Solution Architect  
Information Technology and Services  
Used the software for: Less than 6 months

### "Ease of inspecting and reporting errors"

March 30, 2022

5.0

Pros

The ease of inspecting and reporting errors

Cons

The ease with which it shows the videos and the console at the same time. And with the possibility to insert comments and share with other team members.

Review Source

AC

Alexandre C.  
Senior Frontend Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use and effective"

February 16, 2022

5.0

Pros

Easy to record screen and share with others, great for showing steps to reproduce bugs.

Cons

The sessions list could be improved, maybe adding tags for better organization.

Review Source

Response from Bird Eats Bug

February 17, 2022

Hi Alexanre, Thanks a ton for taking the time to review Bird!

VR

Verified Reviewer  
Business Analyst  
Media Production  
Used the software for: Less than 6 months

### "Bird Eats Bug Easy to use"

March 12, 2021

5.0

good software, happy to use on a daily basis

Pros

easy to use user friendly easy to setup on your pc

Cons

nothing to say at the moment , not sure if it can be used with all web browsers...

Review Source

Response from Bird Eats Bug

March 18, 2021

Hi there, Thanks a lot for your review. At the moment we only officially support Chrome, but the extension might work with other Chromium-based browsers as well. Thanks again, Bird Team

TB

Tanya B.  
Partner Success Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great tool"

March 9, 2022

5.0

Pros

I am a new user of Bird Eats Bug, but it seems useful so far. It's great to provide more insight into bugs for our dev team.

Cons

None known at this time. Seems intuitive.

Review Source

Response from Bird Eats Bug

March 11, 2022

Hi Tanya, thanks a lot for your feedback - from the whole Bird team!

SB

Shirish B.  
Product manager  
Philanthropy  
Used the software for: Less than 6 months

### "Good product"

February 14, 2022

5.0

Pros

Very easy to use and set up. I would recommend to anyone.

Cons

Nothing comes to mind. Everything seems good.

Review Source

Response from Bird Eats Bug

February 15, 2022

Hi Shirish, thanks a lot for your review - that's a great encouragement for the team!

RS

Romina S.  
Operations & QA  
Investment Management  
Used the software for: I used a free trial

### "Easy to use, really helped our team investigate bugs!"

October 14, 2019

5.0

Pros

Bird Eats Bug is super easy to use - 1-click to start and 1-click to stop and you get a link. Couldn't be easier to use

Cons

Missing features, but that's being worked on from what I understood, so waiting for that. Our engineers were missing the network log, as well as mouse and keyboard inputs.

Review Source

Response from Bird Eats Bug

October 18, 2019

Thanks for your feedback, Romina! We are indeed working hard on new features. We will soon release the ability to track Network errors. It's already available on the beta version (let us know if you want access to that) - otherwise we just need a green light from the Chrome Store (which takes up to 5 days) to release this feature publicly. Update (Oct 18): We've just released tracking of Network errors!

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