--- title: "K-Now Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about K-Now Software - reviews, pricing plans, popular comparisons to other Onboarding products and more." source_url: "https://www.capterra.com/p/194612/K-Now/" page_type: "product" language: "en" --- # K-Now Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) K-Now ## What is K-Now? Knowmore, French pioneer of DAP accelerates the uptake and improves the performance of 1 million users of business applications of Large Companies, Public Services in 20 countries by merging learning and use. Trained or not, taking on a new job, facing an upgrade or back from leave, K-Now supports users in their daily tasks. Reassured users running HR, Purchasing, ERP, CRM, Support, inhouse solutions are more efficient, adhere to changes faster, make fewer errors, and request less support. ## What is K-Now used for? [Microlearning](https://www.capterra.com/microlearning-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Training](https://www.capterra.com/training-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## K-Now Overview Updated August 2026 AI summary K-Now supports businesses of all sizes in managing onboarding, training, and change initiatives through its cloud-based platform. It offers features such as activity dashboards, customizable reports, electronic forms, and document management, along with options like an AI Copilot and extensive customization. K-Now integrates with existing systems and is accessible across devices, helping organizations coordinate workplace learning and adoption. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### K-Now 5.0 (3) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.7 (77) Value For Money 5.0 (3) Value For Money 4.5 (61) Customer Service 5.0 (2) Customer Service 4.6 (76) ## K-Now alternatives [Whatfix](https://www.capterra.com/p/143008/Whatfix/) [4.6 (77)](https://www.capterra.com/p/143008/Whatfix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143008/Whatfix/) Highest Rated [Apty](https://www.capterra.com/p/181714/apty/) [5.0 (10)](https://www.capterra.com/p/181714/apty/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181714/apty/) [Spekit](https://www.capterra.com/p/190696/Spekit/) [4.8 (18)](https://www.capterra.com/p/190696/Spekit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190696/Spekit/) [Thought Industries](https://www.capterra.com/p/142263/Thought-Industries/) [4.5 (80)](https://www.capterra.com/p/142263/Thought-Industries/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142263/Thought-Industries/) ## FAQs about K-Now Overview ### What company size and specific industries is K-Now built for? K-Now is designed for large enterprises, especially CAC40 companies operating across multiple countries and business applications. It is built for organizations in energy, industry, cosmetics, aeronautics, banking, insurance, telecom, and public services. Features and Usability ### What are the key features of K-Now? K-Now offers AI Copilot, CRM, and communication management for customer-facing workflows, plus knowledge base management, content management, and document management. It also includes employee onboarding, training management, interactive content, surveys and feedback, workflow management, and reporting features such as real-time analytics, visual analytics, and customizable reports. Getting Started and Support ### What training and onboarding options does K-Now offer? K-Now provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does K-Now offer? K-Now provides Email/Help Desk, Phone Support, and Chat for customer support. Support experience details are not available here, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels define the available support options. ## Features AI summary Based on 8,243 Onboarding reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating onboarding software: - **Payroll Management** (**63%** of reviewers rated this feature as critical) - **Employee Management** (**49%**) - **Employee Database** (**50%**) K-Now focuses on other onboarding capabilities that reviewers also consider important, including **Task Management** (**49%**). This feature helps teams assign responsibilities, track onboarding steps, and keep new-hire processes organized, allowing teams to maintain consistency and complete onboarding activities on time. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention K-Now 50 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Creation: The ability to create unique content - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Forms: Digital forms that are shared and accessed online - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Handbook: Create and share a new employee handbook with helpful information - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Interactive Content: Allow the audience to interact or engage with the content - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Learning Management: Organize and track educational activities - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Training Management: Track employee/learner's progression through training programs - User Onboarding: Guide new users to understand and become proficient in using a product or service - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) ### Starting price Free trial not available Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TC thomas C. MOA SI Civil Engineering ### "à recommander!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 8, 2020 Pros produit simple d'utilisation, équipes à l'écoute et faisant preuve de souplesse et de réactivité, Cons pas de point faible particulier, compte tenu des remontées Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GF Gilbert F. Maîtrise d’ouvrage Telecommunications ### "Facilite la vie des utilisateurs " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2020 Pros La facilité de mise en œuvre de nouveaux messages. La facilité d’installation de KnowMore sur une application. Le délai très court de mise en visibilité des messages. Cons Améliorer un peu l’ergonomie et les habilitations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Eric C. Head of digital employée specific service Aviation & Aerospace ### "Continuez" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2020 Excellente Pros Le relationnel avec l equipe Knowmore, l ecoute et le coeur developpement La simplicité de mise en œuvre L aide apportee aux utilisateurs Cons Le système de plug in est parfois difficile à déployer en grande entreprise mondiale Alternatives considered [WalkMe](https://www.capterra.com/p/131194/WalkMe/) Reasons for choosing K-Now Simplicité et cout Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.