--- title: "RIMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RIMS Software - reviews, pricing plans, popular comparisons to other Food Delivery products and more." source_url: "https://www.capterra.com/p/194626/RIMS/" page_type: "product" language: "en" --- # RIMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) RIMS ## What is RIMS? Contactless Solutions for Restaurants and Takeaways with Digital Menus, Online and App Ordering, Schedule Order and Online Payments. You get a website with a fully integrated online ordering platform with a payment gateway. Now your customers can order with ease in only a few clicks, never leaving your site. With your own website and domain name, your customers can easily find you online, view your business information, and order on any device. Building Your Own Brand ## What is RIMS used for? [Food Delivery](https://www.capterra.com/food-delivery-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $13 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RIMS?[Manage this product listing](https://www.g2.com/products/infinitus-data-logic-rims/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RIMS 0.0 VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $13 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.2 (551) Value For Money 0.0 (0) Value For Money 3.8 (466) Customer Service 0.0 (0) Customer Service 3.7 (518) ## RIMS alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/) [4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143463/Cake-POS/) [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [4.4 (199)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [HungerRush](https://www.capterra.com/p/122189/HungerRush360/) [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122189/HungerRush360/) ## FAQs about RIMS Overview ### What company size and specific industries is RIMS built for? RIMS is designed for businesses operating in India, the United States, the United Kingdom, Canada, Australia, and Africa. The vendor description does not specify company size or industry, so it appears aimed at organizations across a broad range of sectors in those regions. Features and Usability ### What are the key features of RIMS? RIMS offers customer management, customer database, and customer history for account records, plus billing and invoicing, electronic payments, and built-in accounting. It also includes inventory tracking, stock management, recipe management, point of sale, online ordering, reservations management, customizable reports, and reporting and analytics. Pricing ### How much does it cost and what fees or limitations are included? RIMS starts at $13 per user/month for the Basic QSR plan, with RIMS Fine dining at $19 and RIMS Fine dinning at $25. A free trial is available. The entry plan includes one admin and one cashier; the $19 plan adds table-based billing for dine-in, takeaways, and delivery. Getting Started and Support ### What training and onboarding options does RIMS offer? RIMS provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does RIMS offer? RIMS provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 861 Food Delivery reviews Capterra data shows that buyers of food delivery software rank the following features as their top priorities: - **Route Optimization** (**52%** of reviewers rated this feature as critical) - **Customizable Branding** (**56%**) - **Online Ordering** (**59%**) RIMS includes **Online Ordering**, which gives businesses a direct way to accept customer orders digitally. However, it does not offer **Route Optimization** or **Customizable Branding**. Instead, it provides **Online Payments** (**65%**), a feature reviewers also rate highly. This can help businesses collect payments faster and manage transactions in one place, helping teams process orders more efficiently and improve the customer buying experience. Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customer History Access previous interactions or concerns to maintain customer relationships Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Reports Alter the layout and content of reports Electronic Payments Electronically collect payments for goods or services RIMS 32 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Reports: Alter the layout and content of reports - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Food Delivery Dispatching: Dispatch food deliveries - For Restaurants: Serves restaurants - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Routing: Plan daily routes to optimize employee scheduling and provide directions - Stock Management: Manage the buying, selling, and holding of stocks - Table Management: Assign waitstaff and coordinate the table services - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/194626/RIMS/pricing/) Basic QSR $13.00 Per User,Per Month It includes: - Takeaway & Delivery - Online/Mobile Ordering - Customer Management - Loyalty Program - Reporting & Analytics RIMS Fine dining $19.00 Per User,Per Month It includes: - Table Billing - Takeaway & Delivery - Online/Mobile Ordering - Customer Management - Loyalty Program - Graphical analytics - Live Reporting - Central Reporting - Recipe Management - Stock-In & Stock-out - Multi Store Management - Central Kitchen RIMS Fine dinning $25.00 Per User,Per Month It includes: - Moblie App for Waiter - Reporting & Analytics - Recipe Management - Multi outlet Management - Central Kitchen - Stock Management (Stock-In & Stock-out) - Customer data Management - Customer Loyalty Program - Multi Currency - Table Reservation - Feedback management - Online/Mobile Ordering - Kitchen Order Display RIMS ENTERPRISE $40.00 Per Feature,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.