--- title: "Jugnoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Jugnoo the right Transportation Dispatch solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/194628/Bike-Rental-Software/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Jugnoo 4.9 (7) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Jugnoo Ease of use 5.0 Customer Service 4.4 ## Showing most helpful reviews Showing 1-7 of 7 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adarsh D. Programmer Analyst Used the software for: 3-5 years ### "Jugnoo - Affordable Ride for people" November 7, 2022 5.0 Overall experience with Jugnoo is the best. I use it for a quick ride for shopping or going to nearby places for shopping or movies etc. The app is easy to use and user-friendly. Prices are really affordable which makes it the best experience using jugnoo. Pros The best thing about Jugnoo is the charging rate. The fair charge is the cheapest and most affordable in the market.One can book an auto within 4kms for the best minimum prices. Cons The cancellation of a ride by the pickup driver is the worst thing, sometimes it makes us book a ride again and the cancellation charge gets in the bill. Another thing that I liked least is driver generally asks people to pay in cash since Jugnoo takes 1 week or 2 to pay their drivers and they have to wait to get their payments. Review Source Director Director Used the software for: Less than 1 year ### "Excellent Provider" July 26, 2022 5.0 The main business issue we are solving is fulfilling the transportation needs of families in remote areas. They are benefiting by getting transportation at their finger tips, any day, any time. Pros The estimated cost before you confirm the ride request and Manual rides features are the best for our Customers and Drivers so we love it. Cons I feel the schedule ride feature can be improve. Review Source General Manger General Manger Used the software for: 1-3 years ### "Lift Ethiopia " July 25, 2022 4.0 jugnoo is a good product but the developers don't create updates for raising issues and address problems accordingly and fast also mainly but the user experience on UI Pros Yes it east to but the lack of quality in the apps creates Cons the quality, apps keep crashing and create stability issues Reasons for choosing Jugnoo Due to good Sales team Review Source CEO Used the software for: Less than 1 year ### "Jugnoo is efficient and effective " July 22, 2022 5.0 Pros Administration panel, It is easy to use and cost-effective. It does not require a large number of people to handle a large flow of riders. Cons The administration panel cannot be used by anyone who is not fluent in English. Review Source Sakshi R. Infrastructure engineer Used the software for: 3-5 years ### "Book Cab/Taxi at Fair price : Jugnoo" October 20, 2022 5.0 My overall experience with jugnoo is awesome.I can easily reach on time in my parties or wherever I want to go.Prices are affordable so lots of savings for me.I personally liked the customer support that jugnoo provides which makes jugnoo better than its competitors. Pros Best application for booking taxies/cab also the UI is user friendly, easy to use.I used ola, uber and jugnoo but jugnoo provides much more discounts as compare to ola and uber. Easy to book cab/taxi in most of the major cities.I personally liked to book jugnoo. Cons Drivers will not accept the request if the distance is less. Sometimes drivers will ask you payment method if you say online then they will cancel the request.one more thing few times appropriate locations are missing on Google map,if google map can be updated then it will be great. Review Source IT Manager IT Manager Used the software for: Less than 1 year ### "Jugnoo Ride-Hailing services" July 22, 2022 5.0 Best ride-hailing mobile app in the industry. Pros The User experience and User interface. Cons I like everything about the software. It's beautiful and easy to access. Switched from Incompetence of service provider. Reasons for choosing Jugnoo Best customer service. Review Source Business Owner Used the software for: Less than 1 year ### "Great product average support" July 26, 2022 5.0 Good Pros Easy to deploy, lots of already built functionallities. Cons The high time of response to any support request. Takes days to solve any issue related to the platform. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.