# Jugnoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Jugnoo the right Transportation Dispatch solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/194628/Bike-Rental-Software/reviews

---

Jugnoo

4.9 (7)

[View alternatives](https://www.capterra.com/p/194628/Bike-Rental-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Jugnoo

Ease of use

5.0

Customer Service

4.4

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Adarsh D.  
Programmer Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Jugnoo - Affordable Ride for people"

October 26, 2022

5.0

Overall experience with Jugnoo is the best. I use it for a quick ride for shopping or going to nearby places for shopping or movies etc. The app is easy to use and user-friendly. Prices are really affordable which makes it the best experience using jugnoo.

Pros

The best thing about Jugnoo is the charging rate. The fair charge is the cheapest and most affordable in the market.One can book an auto within 4kms for the best minimum prices.

Cons

The cancellation of a ride by the pickup driver is the worst thing, sometimes it makes us book a ride again and the cancellation charge gets in the bill. Another thing that I liked least is driver generally asks people to pay in cash since Jugnoo takes 1 week or 2 to pay their drivers and they have to wait to get their payments.

Review Source

KS

Keron S.  
Director  
Automotive  
Used the software for: 6-12 months

### "Excellent Provider"

July 24, 2022

5.0

The main business issue we are solving is fulfilling the transportation needs of families in remote areas. They are benefiting by getting transportation at their finger tips, any day, any time.

Pros

The estimated cost before you confirm the ride request and Manual rides features are the best for our Customers and Drivers so we love it.

Cons

I feel the schedule ride feature can be improve.

Review Source

MA

Munib A.  
General Manger  
Information Technology and Services  
Used the software for: 1-2 years

### "Lift Ethiopia "

July 22, 2022

4.0

jugnoo is a good product but the developers don't create updates for raising issues and address problems accordingly and fast also mainly but the user experience on UI

Pros

Yes it east to but the lack of quality in the apps creates

Cons

the quality, apps keep crashing and create stability issues

Reason for choosing Jugnoo

Due to good Sales team

Review Source

EM

Enoch M.  
CEO  
Consumer Services  
Used the software for: 6-12 months

### "Jugnoo is efficient and effective "

July 21, 2022

5.0

Pros

Administration panel, It is easy to use and cost-effective. It does not require a large number of people to handle a large flow of riders.

Cons

The administration panel cannot be used by anyone who is not fluent in English.

Review Source

SR

Sakshi R.  
Infrastructure engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Book Cab/Taxi at Fair price : Jugnoo"

October 7, 2022

5.0

My overall experience with jugnoo is awesome.I can easily reach on time in my parties or wherever I want to go.Prices are affordable so lots of savings for me.I personally liked the customer support that jugnoo provides which makes jugnoo better than its competitors.

Pros

Best application for booking taxies/cab also the UI is user friendly, easy to use.I used ola, uber and jugnoo but jugnoo provides much more discounts as compare to ola and uber. Easy to book cab/taxi in most of the major cities.I personally liked to book jugnoo.

Cons

Drivers will not accept the request if the distance is less. Sometimes drivers will ask you payment method if you say online then they will cancel the request.one more thing few times appropriate locations are missing on Google map,if google map can be updated then it will be great.

Review Source

TO

Theophilus O.  
IT Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Jugnoo Ride-Hailing services"

July 21, 2022

5.0

Best ride-hailing mobile app in the industry.

Pros

The User experience and User interface.

Cons

I like everything about the software. It's beautiful and easy to access.

Reason for choosing Jugnoo

Best customer service.

Review Source

JG

Julio G.  
Business Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great product average support"

July 22, 2022

5.0

Good

Pros

Easy to deploy, lots of already built functionallities.

Cons

The high time of response to any support request. Takes days to solve any issue related to the platform.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.