--- title: "Erxes Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Erxes Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more." source_url: "https://www.capterra.com/p/194629/erxes/" page_type: "product" language: "en" --- # Erxes Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Erxes ## What is Erxes? erxes is an open-source growth marketing platform. It helps you attract and engage more customers while giving you high lead conversion. With erxes, all your marketing, sales and customer service tools are merged into one platform for greater output. Replace Hubspot with the mission and community-driven ecosystem. ## What is Erxes used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Erxes?[Manage this product listing](https://www.g2.com/products/erxes/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Erxes 4.0 (4) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $20 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (4) Ease Of Use 4.7 (973) Value For Money 4.0 (4) Value For Money 4.5 (796) Customer Service 4.5 (4) Customer Service 4.6 (768) ## Erxes alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132666/Pipedrive/) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/) ## FAQs about Erxes Overview ### What company size and specific industries is Erxes built for? Erxes is designed for growing B2B and B2C companies, especially those managing multiple brands and focused on customer relationships. It fits mid-sized businesses and scaling teams across industries rather than a single sector, making it suitable for organizations that need to support several customer-facing brands. Features and Usability ### What are the key features of Erxes? Erxes offers campaign management, marketing automation, and multi-channel marketing for coordinating outreach across channels. It also includes lead management, segmentation, website visitor tracking, and landing pages/web forms, plus customizable CTAs and template management for building and organizing marketing assets. Getting Started and Support ### What training and onboarding options does Erxes offer? Erxes provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does Erxes offer? Erxes provides chat support. No reviewer feedback is available here, so user experience with support cannot be assessed from the catalog data. The listed channel indicates direct help is available through chat, but no further details about response speed, helpfulness, or common issues are provided. ## Features AI summary Based on 6,612 Marketing Automation reviews Capterra reviewers point to the following as the features buyers value most when comparing marketing automation software: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Lead Capture** (**51%**) Erxes includes other marketing automation capabilities that reviewers also consider important, such as **Landing Pages/Web Forms** (**47%**). This feature helps businesses collect prospect information, support campaign conversion goals, and give teams a practical way to turn visitor interest into qualified opportunities. Campaign Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Website Visitor Tracking 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor activity of individuals who visit your website using cookies Customizable CTAs Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Landing Pages/Web Forms Create landing pages or online forms designed to capture new leads and prospects Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Marketing Automation Automate workflows and trigger campaigns based on customer actions Erxes 9 features ### All Features - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Segmentation: Group leads or contacts based on their specific characteristics - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies --- Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.0 (4) Free Trial Free Version Basic $20.00 Per User,Per Month Value for money 4.0 (4) 4.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (4) 4.5 Based on 4 reviews ## User reviews Overall rating 4.0 Based on 4 reviews Filter by rating 5(1) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MK Mathew K. Director Construction ### "Has potential, but Email syncing issues means it is not ready for production" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 June 25, 2021 Has been frustrating, however, if they can sort out and make the multi-channel inbox reliable and functional. The software has huge potential Pros The support. Features in the software and potential if they iron out some current issues. Cons Constant email syncing issues. I.e. the emails stop syncing altogether. Switched from [Cloze](https://www.capterra.com/p/186061/Cloze/) Got a good deal and had more features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Owner Legal Services ### "It does a lot" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 December 27, 2020 Pros I love the knowledgebase feature. It helps me to give my clients and employees information without having it be completely visible to the general public. Cons The user interface needs some work but overall I like it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HG Himanshu G. Copywriter | Email Marketer Marketing and Advertising ### "Another excellent CRM + marketing automation software in making." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 11, 2020 Overall erxes is good, apart from some bugs and nuances. But the team is improving. Their customer support is good and you get quick replies. Although the platform needs quite a lot of improvement, but for starters and new business, it's more than enough. Pros All the tools you need for growth and marketing are in one place. Their basic plan gets the work done well Their support team is excellent Good amount of integrations with other services so far and still counting. Cons The UI is good but takes a lot of clicks to get things done. There are many bugs and nuances here and there. Some of the things do not offer high customisation as of now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jorge Edel A. CEO Veeme Media Marketing and Advertising ### "Free limits are amazing " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 7, 2020 Once you pass the setup learning curve everything else is smooth Pros You get so much even on free tear with Erxes. Great alternative to other crm that would cost you over $20 a month for what they give you free Cons Getting started setup needs more work. I don't like the UI on where the setting are placed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2020 Thank you for taking time to review us, Jorge! 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