--- title: "Twimm Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Twimm Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/194641/Twimm/" page_type: "product" language: "en" --- # Twimm Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Twimm ## What is Twimm? Twimm is a comprehensive SaaS platform, more than just maintenance software. Designed for HVAC, electrical, plumbing, and multi-technical professionals, our goal is to optimize your interventions, from office to field. Developed with industry experts, Twimm ensures quick adoption, intuitive use, and immediate efficiency. Twimm's Benefits for Your Teams: Robust mobile app: For technicians, even offline. Automated organization: Manage preventive/corrective tasks per contracts. Digital boiler logbook: Compliant, with QR code for quick access. Flexible activity reports: Adapted to client needs. Simplified quotes: Easy editing, anywhere. Centralized invoicing: All in one interface (recurring, post-intervention, projects...). Open API: Connect Twimm to your tools (ERP, accounting); eliminate duplicate entries. With Twimm, ditch the papers and chaotic schedules. Opt for structured, 100% digital management for time savings, improved traceability, and peace of mind. ## What is Twimm used for? [Energy Management](https://www.capterra.com/energy-management-software/)[CMMS](https://www.capterra.com/cmms-software/)[Plumbing](https://www.capterra.com/plumbing-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €55 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Twimm?[Manage this product listing](https://www.g2.com/products/twimm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Twimm 4.7 (3) VS. [4.6 (1,483)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price €55 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.6 (1,443) Value For Money 4.3 (3) Value For Money 4.4 (1,246) Customer Service 4.7 (3) Customer Service 4.6 (1,396) ## Twimm alternatives [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (98)](https://www.capterra.com/p/109930/BlueFolder/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [Commusoft](https://www.capterra.com/p/149651/Commusoft/) [4.7 (212)](https://www.capterra.com/p/149651/Commusoft/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149651/Commusoft/) [Zuper](https://www.capterra.com/p/197014/Zuper/) [4.5 (54)](https://www.capterra.com/p/197014/Zuper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197014/Zuper/) ## FAQs about Twimm Overview ### What company size and specific industries is Twimm built for? Twimm is designed for maintenance service managers and property managers in companies that handle facilities upkeep, building operations, or property portfolios. The target audience appears to be organizations in property management and maintenance services, rather than a specific company size segment. Features and Usability ### What are the key features of Twimm? Twimm offers work order management, dispatch management, scheduling, and workflow automation for service operations. It also includes asset tracking, preventive and predictive maintenance, inspection management, anomaly detection, KPI monitoring, and real-time reporting. Additional features cover customer portals, SLA management, compliance management, and time tracking. Getting Started and Support ### What training and onboarding options does Twimm offer? Twimm provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance for teams getting started. Getting Started and Support ### What customer support options does Twimm offer? Twimm offers email/help desk, FAQ/forum, knowledge base, and phone support. Support materials are organized for self-service and direct contact, but no reviewer feedback is available to describe response speed, helpfulness, or common frustrations with these channels. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Twimm supports all three of the features reviewers value most: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep field work on schedule, monitor job progress in real time, and give teams access to important information from anywhere, allowing teams to coordinate service delivery more efficiently and respond faster in the field. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Twimm 101 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly Detection: Automatically identify unusual behavior - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Benchmarking: Compare key metrics for the business against prominent players in the industry - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Checklists: An itemized to do list that can be edited as tasks are completed - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Portal: A website or login for customers to access information - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Energy Monitoring: Monitoring energy production and consumption trends - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Plumbing Industry: Serving plumbing industry professionals - Forms Management: Store, manage and track all forms in a centralized location - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IoT Device Management: Organize, monitor, and remotely manage IoT devices - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - KPI Monitoring: Tracking the status of previously identified performance measurements - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Resource Allocation: Assign available resources to various projects and tasks - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Timesheet Management: Track the amount of time spent on a job or task - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.3 (3) Dépanneurs €55.00 Per User,Per Month Mainteneurs €75.00 Per User,Per Month Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SP Serghei P. Responsable Méthode Construction ### "Utilisation de la plateforme Twimm" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 9, 2021 Un gain de temps pour nous sur la gestion des devis, la gestion de la facturation et la génération de rapports. Pros En tant qu'administrateur, je trouve le produit facile à utiliser et ergonomique, j'ai la possibilité d'utiliser plusieurs modules en même temps sur plusieurs onglets (comme modules contrats, management énergétique, travaux, rapports, droit utilisateurs etc.) et d'avoir la main sur les paramétrages et la gestion des utilisateurs. En dernier année, je vois que Twimm a fait beaucoup de progrès sur l'évolution et amélioration du produit. Cons Le module Formulaires est très long à paramètre. Une application mobile est bien venue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Tom C. Architecte des systèmes d'informations Hospitality ### "Twimm dans l'hôtellerie de plein air" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 8, 2021 Pros Nous apprécions twimm pour son site web mobile pour les techniciens avec son mode offline ainsi que les api qui permettent une intégration rapide. Cons Nous utilisions le mode bannette pour les interventions avant l'implémentation de Twimm sur nos villages hors cela n'était pas disponible. C'est maintenant le cas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS bruno S. Président Renewables & Environment ### "LOGICIEL COMMERCIAL POUR PME " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 21, 2020 PRISE EN AMIN ET PASSAGE AU NUMÉRIQUE RELATIVEMENT RAPIDE POUR UNE SOCIÉTÉ QUI N’UTILISAIT QUE EXCEL, UN PLUS POUR LE SUIVI ET LA GESTION DES SOUS TRAITANTS ET LE RETOUR CLIENT. UNE NETTE AMÉLIORATION DU CA P5 PAR LA PRISE EN CHARGE DE TOUTES LES DEMANDENT TECHNICIENS ET CLIENT Pros SIMPLE A ADMINISTRER, GÈRE LA GMAO, LES DEMANDENT DE DÉPANNAGES, LES PEITS TRAVAUX, LA FACTURATION, LE RECOUVREMENT, LE SUIVI DES AFFAIRES, LE COMMERCE , OUTIL NUMÉRIQUE DU TECHNICIEN Cons DES AMÉLIORATIONS LONGUES A VENIR, UN PROBLÈME DE COMPRÉHENSION SUR LES BESOINS CLIENT, LA GESTION DES IOT EST COMPLIQUÉE (PAS UNE PRIORITÉ POUR L’INSTANT) Reasons for choosing Twimm LE PLUS ADAPTÉ AU MÉTIER DE L’EXPLOITATION Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.