# Rentroom Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rentroom Software - reviews, pricing plans, popular comparisons to other Property Management products and more.

Source: https://www.capterra.com/p/194642/RentRoom

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# 

 Rentroom Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rentroom

## What is Rentroom?

Rentroom, the industry-leading platform for managing rental properties, is very simple to use for both managers and tenants. You can keep your business running smoothly by automating and improving the maintenance, accounting, communication, leasing, and other procedures. Rentroom can be advantageous for any asset class. Even the most sophisticated workflows required by various types of properties can be supported by us. Whether you are converting from a current software solution or have be

## What is Rentroom used for?

[Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

93%

Neutral

0%

Negative

7%

Starting price

$49.99

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rentroom

4.6 (28)

VS.

[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting Price

$49.99

Flat Rate, Per Month

Starting Price

$69

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (28)

Ease Of Use

4.7 (703)

Value For Money

4.7 (28)

Value For Money

4.7 (678)

Customer Service

4.7 (28)

Customer Service

4.8 (688)

## Rentroom alternatives

[4.6 (601)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting price

Contact vendor for pricing

[4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Starting price

$15.00

Per User, Per Month

[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

Highest Rated

[4.9 (499)](https://www.capterra.com/p/166893/Innago/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/194642/RentRoom/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Tenant Portal

4.8 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Accounting

4.6 (15)

40.00% of 15 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Online Payments

4.7 (15)

53.33% of 15 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Rent Tracking

4.6 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Financial Reporting

4.7 (12)

33.33% of 12 reviewers that rated this feature as important or highly important

Generate reports to assess the financial performance of an organization

Lease Tracking

4.6 (11)

27.27% of 11 reviewers that rated this feature as important or highly important

Monitor the process of lease agreements

Rentroom 44 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Researching and validating a person's criminal, educational, job or financial records

Create, manage, and send invoices or bills to customers

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Monitor and record expenses such as purchases or charges incurred

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Used by property managers

Centralized accounting record which tracks all financial transactions

Allows the calculation of fees for late rent payments

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Monitor the process of lease agreements

Manage, maintain and track the performance of assets and equipment

Accept and process online payment transactions

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Accept, record, and reconcile financial transactions

Centralized database to track details of properties (including lease, tenant, and owner information)

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collect payments from tenants via online or offline mode, create recurring schedules and send reminders

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

For residential properties

Create, manage and track all task activities and progression

Managing renters, rent payments, maintenance workflows & documents.

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Evaluate the criminal, financial, and employment history of tenants

Handle activities like room booking, rent processing, lease agreement management, and client communication

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Keep track of vacant properties

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.5 (28)

4.5

Based on 28 reviews

## Pricing

Value for money

4.7 (28)

Free Trial

Basic

$49.99

Flat Rate,Per Month

Value for money

4.7 (28)

4.7

Based on 28 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (28)

4.7

Based on 28 reviews

## User reviews

Overall rating

4.6

Based on 28 reviews

Filter by rating

5(23)

4(3)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

CK

Caden K.

Owner

Real Estate

### "Horrible experience with setup and excessive billing "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 16, 2024

Overall experience was a huge wast of time and money. Other options out there are actually able to provide what I needed and at a better price.

Pros

I was promised so much during the sales call and I really had high hope only to be crushed.

Cons

The sales team will do anything that can for the sale. They over promised on almost every aspect of the project. I went into our meeting with a list of the exact things I needed to program to do and they agreed to all of them, only to find out that it cant do any one them. If you enjoy your own current form of bookkeeping, watch out because they claim you can connect it to Rentroom but that proved to be incompatible.

Reasons for choosing Rentroom

I was promised everything I needed was part of the program. It was not.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Austin P.

Sales and Trading

Capital Markets

### "I live Rentroom"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2023

Pros

Rentroom hits the sweet spot when it comes to landlord software. It strikes a great balance between affordability and functionality, making it a fantastic choice for landlords on a budget. With Rentroom, you get a robust set of features that won’t break the bank.

Cons

Nothing truly comes to mind. I love using rentroom. It had taken my company to another level.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EO

Emmett O.

Owner

Real Estate

### "Great Product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2023

Incredible!

Pros

I have to give a shoutout to Rentroom’s customer support team because they really impressed me. They were super responsive, always there when I had questions or concerns. And let me tell you, they know their stuff! They provided me with quick and helpful solutions, making sure my experience with the software was seamless. It’s such a relief to have that level of support when you’re dealing with something as important as rental management. Kudos to Rentroom for their outstanding customer service!

Cons

Nothing comes to mind, the services they provide are perfect for my business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ER

Earl R.

Managing Broker

Real Estate

### "Extremely disappointed with this shady company. Do not give them your money."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 23, 2023

Pros

Nothing of note. The other reviews are likely fake as they have no redeeming qualities.

Cons

I recently had the unfortunate experience of using Rentroom. This property management software company left me deeply disappointed with their lackluster capabilities and deceitful practices. I strongly urge everyone to steer clear of Rentroom and avoid their software at all costs!- The onboarding process was very hand-held. I thought this was initially due to the company being collaborative and service-minded at first, but I later realized it was because their software was not very capable so they had to do a lot of things on the back-end.- My point of contact, \[sensitive content hidden\], made confirmed that they had certain features that turned out to be untrue. Looking back, he likely promised me to make the sale. The initial hand-held, attentive service had vanished in the meantime.- Last but not least, I asked \[sensitive content hidden\] to cancel my subscription (they don't have a link or option to do it yourself in your own account) on \[sensitive content hidden\]. After he responded on \[sensitive content hidden\] that he would cancel the subscription, I have been charged $75 in April and May.Overall, they are likely a zombie software company that have resorted to shady sales practices to earn what little income they can make. I'm not sure why they would do this with me when I clearly have documentation to submit for a claim or complaint. Avoid this company and its software at all costs!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Christopher B.

President

Real Estate

### "Fanatical Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2023

I am running a property management company.

Pros

Over time I expect the software will improve. In fact I see small updates weekly. What I like most about my experience with Rent Room is the dedicated support team in particular \[sensitive content hidden\] which I work with weekly to get the most from the platform.

Cons

My only issue now is related to the timing of my distributions, my ability to see rent coming in after those distribution dates, and my ability to pay that out quickly at month end

Switched from

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

Rent Room interface easier for my owners and tenants to understand and benefit from

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Liana H.

Nurse

Hospital & Health Care

### "Rent room is the best!!! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2023

Amazing

Pros

Easy to use, easy to make my payments and address any concerns, very responsive

Cons

I have no complaints about rent room, I think it’s great

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Emily M.

Manager

Marketing and Advertising

### "Great software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2023

Pros

Easy to use platform for users! 10/10 would recommend due to ease of access, solid communication and overall great experience.

Cons

Is there any way to integrate with other platforms that users may be using?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TZ

Travis Z.

Owner

Hospitality

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 29, 2023

Very good

Pros

Interface was really nice to look at when I was using it

Cons

Cost was to high to pay while I was using it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Katie L.

Senior Consultant

Human Resources

### "Rentroom is reliable & user-friendly property management software."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2023

Pros

One of the standout features is the tenant app, which allows tenants to easily make payments, view their payment history, and submit maintenance requests. The payment process is straightforward and secure, making it easy for tenants to manage their rent payments without any hassle. Overall, Rentroom is a great choice for landlords looking for a reliable and user-friendly property management software.

Cons

I do not have any cons when it comes to Rentroom! I am very happy with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Sarah L.

VP

Financial Services

### "Rentroom Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2023

Pros

It’s great and super easy to use for myself and my tenants. It does everything in a very organized manner especially with the online rent collection! I’m so happy not to use checks anymore

Cons

None, I think it’s great!! Before I would have to collect checks and it was a nightmare.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/194642/RentRoom/reviews/)

Popular comparisons

[DoorLoop vs Rentroom](https://www.capterra.com/compare/194642-211768/RentRoom-vs-DoorLoop)

[Rent Manager vs Rentroom](https://www.capterra.com/compare/2732-194642/Rent-Manager-vs-RentRoom) 

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