--- title: "Rentroom Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rentroom Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/194642/RentRoom/" page_type: "product" language: "en" --- # Rentroom Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rentroom ## What is Rentroom? Rentroom, the industry-leading platform for managing rental properties, is very simple to use for both managers and tenants. You can keep your business running smoothly by automating and improving the maintenance, accounting, communication, leasing, and other procedures. Rentroom can be advantageous for any asset class. Even the most sophisticated workflows required by various types of properties can be supported by us. Whether you are converting from a current software solution or have be ## What is Rentroom used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 93% Neutral 0% Negative 7% Starting price $49.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rentroom?[Manage this product listing](https://www.g2.com/products/rentroom-rentroom/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rentroom 4.6 (28) VS. [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting Price $49.99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (28) Ease Of Use 4.5 (651) Value For Money 4.7 (28) Value For Money 4.6 (546) Customer Service 4.7 (28) Customer Service 4.5 (628) ## Rentroom alternatives [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) [4.6 (651)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/2732/Rent-Manager/) Highest Rated [Hemlane](https://www.capterra.com/p/147198/Hemlane/) [4.8 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/) Starting price $36.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147198/Hemlane/) ## FAQs about Rentroom Overview ### Which roles and teams benefit most from Rentroom? Rentroom is most used by property managers, landlords, owners, and real estate operations leaders who need to oversee listings, tenant communication, and day-to-day rental workflows. Portfolio and district managers use it to standardize oversight across properties, while office and accounting teams support leasing administration, payments, and operational coordination. Answer based on 28 reviews Overview ### What company size and industries is Rentroom built for? Rentroom is built for small businesses, with 100% of reviewers coming from that segment, and it is used mainly in Real Estate at 75%. Smaller shares come from Accounting and Financial Services, each at 4%, indicating a primary fit for property-related businesses and adjacent service firms. Answer based on 28 reviews Features and Usability ### What are the key features of Rentroom? Rentroom offers property management features like lease management, tenant management, vacancy management, and occupancy management, plus maintenance management and work order management. It also includes rent collection, online payments, ACH payment processing, billing and invoicing, accounting, financial reporting, document management, tenant and owner portals, and alerts/notifications. Integrations ### Which third-party tools and platforms does Rentroom integrate with? Rentroom integrates with 2 third-party tools: PandaDoc and QuickBooks Online. These catalog integrations cover document management and accounting workflows, giving Rentroom connections to contract creation, e-signature, invoicing, and financial tracking through familiar business platforms. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Rentroom offer? Rentroom provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference for features and steps, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Rentroom offer? Rentroom provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as responsive, knowledgeable, and quick to answer questions, offer helpful solutions, and explain the software, though some rely on ongoing guidance to get the most from the platform. Answer based on 4 reviews ## Features AI summary Based on 4,750 Property Management reviews Capterra data shows that buyers of Property Management software rank the following features as their top priorities: - **Rent Tracking** (**64%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**58%**) Rentroom supports **Rent Tracking** and **Online Payments**, giving property teams a way to monitor incoming rent and collect payments digitally. However, it does not include **Reservations Management**. Instead, it offers other important features that reviewers also value, such as **Accounting** (**54%**) and **Financial Reporting** (**51%**), helping businesses keep records accurate, track financial performance, and manage day-to-day operations more efficiently. Rent Tracking 4.6 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Online Payments 4.7 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Accept and process online payment transactions Accounting 4.6 (15) 40.00% of 15 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Financial Reporting 4.7 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Tenant Portal 4.8 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Lease Tracking 4.6 (11) 27.27% of 11 reviewers that rated this feature as important or highly important Monitor the process of lease agreements Rentroom 46 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Property Managers: Used by property managers - General Ledger: Centralized accounting record which tracks all financial transactions - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Tracking: Monitor the process of lease agreements - Listing Syndication: Automates the distribution of available and/or vacant properties to real estate search engines and multiple listing services (MLS). - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Residential Properties: For residential properties - Task Management: Create, manage and track all task activities and progression - Tenant Management: Managing renters, rent payments, maintenance workflows & documents. - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Vacancy Management: Keep track of vacant properties - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.5 (28) 4.5 Based on 28 reviews ## Pricing Value for money 4.7 (28) Free Trial Basic $49.99 Flat Rate,Per Month Value for money 4.7 (28) 4.7 Based on 28 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (28) 4.7 Based on 28 reviews ## User reviews Overall rating 4.6 Based on 28 reviews Filter by rating 5(23) 4(3) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent CK Caden K. Owner Real Estate ### "Horrible experience with setup and excessive billing " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 16, 2024 Overall experience was a huge wast of time and money. Other options out there are actually able to provide what I needed and at a better price. Pros I was promised so much during the sales call and I really had high hope only to be crushed. Cons The sales team will do anything that can for the sale. They over promised on almost every aspect of the project. I went into our meeting with a list of the exact things I needed to program to do and they agreed to all of them, only to find out that it cant do any one them. If you enjoy your own current form of bookkeeping, watch out because they claim you can connect it to Rentroom but that proved to be incompatible. Reasons for choosing Rentroom I was promised everything I needed was part of the program. It was not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Austin P. Sales and Trading Capital Markets ### "I live Rentroom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2023 Pros Rentroom hits the sweet spot when it comes to landlord software. It strikes a great balance between affordability and functionality, making it a fantastic choice for landlords on a budget. With Rentroom, you get a robust set of features that won’t break the bank. Cons Nothing truly comes to mind. I love using rentroom. It had taken my company to another level. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EO Emmett O. Owner Real Estate ### "Great Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2023 Incredible! Pros I have to give a shoutout to Rentroom’s customer support team because they really impressed me. They were super responsive, always there when I had questions or concerns. And let me tell you, they know their stuff! They provided me with quick and helpful solutions, making sure my experience with the software was seamless. It’s such a relief to have that level of support when you’re dealing with something as important as rental management. Kudos to Rentroom for their outstanding customer service! Cons Nothing comes to mind, the services they provide are perfect for my business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ER Earl R. Managing Broker Real Estate ### "Extremely disappointed with this shady company. Do not give them your money." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 23, 2023 Pros Nothing of note. The other reviews are likely fake as they have no redeeming qualities. Cons I recently had the unfortunate experience of using Rentroom. This property management software company left me deeply disappointed with their lackluster capabilities and deceitful practices. I strongly urge everyone to steer clear of Rentroom and avoid their software at all costs!- The onboarding process was very hand-held. I thought this was initially due to the company being collaborative and service-minded at first, but I later realized it was because their software was not very capable so they had to do a lot of things on the back-end.- My point of contact, \[sensitive content hidden\], made confirmed that they had certain features that turned out to be untrue. Looking back, he likely promised me to make the sale. The initial hand-held, attentive service had vanished in the meantime.- Last but not least, I asked \[sensitive content hidden\] to cancel my subscription (they don't have a link or option to do it yourself in your own account) on \[sensitive content hidden\]. After he responded on \[sensitive content hidden\] that he would cancel the subscription, I have been charged $75 in April and May.Overall, they are likely a zombie software company that have resorted to shady sales practices to earn what little income they can make. I'm not sure why they would do this with me when I clearly have documentation to submit for a claim or complaint. Avoid this company and its software at all costs! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Christopher B. President Real Estate ### "Fanatical Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2023 I am running a property management company. Pros Over time I expect the software will improve. In fact I see small updates weekly. What I like most about my experience with Rent Room is the dedicated support team in particular \[sensitive content hidden\] which I work with weekly to get the most from the platform. Cons My only issue now is related to the timing of my distributions, my ability to see rent coming in after those distribution dates, and my ability to pay that out quickly at month end Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) Rent Room interface easier for my owners and tenants to understand and benefit from Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LH Liana H. Nurse Hospital & Health Care ### "Rent room is the best!!! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2023 Amazing Pros Easy to use, easy to make my payments and address any concerns, very responsive Cons I have no complaints about rent room, I think it’s great Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EM Emily M. Manager Marketing and Advertising ### "Great software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2023 Pros Easy to use platform for users! 10/10 would recommend due to ease of access, solid communication and overall great experience. Cons Is there any way to integrate with other platforms that users may be using? Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TZ Travis Z. Owner Hospitality ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 29, 2023 Very good Pros Interface was really nice to look at when I was using it Cons Cost was to high to pay while I was using it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KL Katie L. Senior Consultant Human Resources ### "Rentroom is reliable & user-friendly property management software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2023 Pros One of the standout features is the tenant app, which allows tenants to easily make payments, view their payment history, and submit maintenance requests. The payment process is straightforward and secure, making it easy for tenants to manage their rent payments without any hassle. Overall, Rentroom is a great choice for landlords looking for a reliable and user-friendly property management software. Cons I do not have any cons when it comes to Rentroom! I am very happy with it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SL Sarah L. VP Financial Services ### "Rentroom Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2023 Pros It’s great and super easy to use for myself and my tenants. It does everything in a very organized manner especially with the online rent collection! I’m so happy not to use checks anymore Cons None, I think it’s great!! Before I would have to collect checks and it was a nightmare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/194642/RentRoom/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.