--- title: "Friday CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Friday CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/194676/Friday-CRM/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Friday CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Friday CRM ## What is Friday CRM? No Fees. No Trial. Just Free. Best for manage your leads and customers. 100% Free CRM for Small Businesses. Gmail, G Suite, Mailchimp integrations included. Get started free in just a minute. ## What is Friday CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 45 user reviews Reviews sentiment Positive 89% Neutral 11% Negative 0% Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Friday CRM?[Manage this product listing](https://www.g2.com/products/friday-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Friday CRM 4.5 (45) VS. [4.5 (4,493)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price Contact vendor Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (45) Ease Of Use 4.4 (4,394) Value For Money 4.7 (35) Value For Money 4.3 (3,522) Customer Service 4.0 (24) Customer Service 4.4 (3,532) ## Friday CRM alternatives [4.4 (18,834)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (830)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/194676/Friday-CRM/alternatives/) ## FAQs about Friday CRM Overview ### Which roles and teams benefit most from Friday CRM? Friday CRM is most used by business owners, CEOs, presidents, and directors who need visibility into leads, customer relationships, and sales activity. Sales and operations managers use it to assign follow-ups and track pipelines, while real estate and mortgage professionals organize client communications, appointments, and deal progress. Answer based on 45 reviews Overview ### What company size and industries is Friday CRM built for? Friday CRM is a free CRM for small businesses, with 100% of reviewers from small companies and Real Estate leading at 13%. It targets 1–20 user accounts, Gmail or G Suite users, startups, B2B, and sales teams. Reviewer industries also include Financial Services at 13% and Non-Profit Organization Management at 11%, primarily for CRM use. Answer based on 45 reviews Features and Usability ### What are the key features of Friday CRM? Friday CRM includes contact management for importing contacts and emailing them from deal profiles, task management for assigning and clearing work across teams, and sales pipeline management for viewing deal status. Its core marketing automation is supported by email marketing, lead management, workflow management, and reporting/analytics. Answer based on 11 reviews Integrations ### Which third-party tools and platforms does Friday CRM integrate with? Friday CRM integrates with Google Workspace tools and connects to Gmail, Google Calendar, Google Contacts, Mailchimp, and Zadarma. Its integration set covers email, calendar, contacts, and marketing communication, giving teams a mix of Google-based and external app connections for daily CRM workflows. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Friday CRM offer? Friday CRM provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer group learning sessions, and documentation gives written reference material for self-paced review. Answer based on 1 reviews ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight these as the CRM features buyers value most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Friday CRM focuses on other CRM capabilities that reviewers also consider important, including **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and keep outreach efforts consistent, helping businesses maintain clearer records and support day-to-day relationship management. Contact Management 4.5 (24) 83.33% of 24 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 4.5 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Task Management 4.5 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Workflow Management 4.7 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Lead Management 4.4 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Reporting/Analytics 4.1 (14) 50.00% of 14 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Friday CRM 14 features ### All Features - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (45) 4.1 Based on 45 reviews ## Pricing Value for money 4.7 (35) Free Version Basic $0.00 Value for money 4.7 (35) 4.7 Based on 35 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[ Zadarma](https://www.capterra.com/p/166095/Zadarma/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (24) 4.0 Based on 24 reviews ## User reviews Overall rating 4.5 Based on 45 reviews Filter by rating Counts reflect reviews available in this feed. 5(28) 4(12) 3(5) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Tim C. Software Engineer Used the software for: Less than 1 year ### "My Life with Friday CRM" 3.0 April 26, 2022 at the start it did exactly what I was looking for, which was a central storage location to store contact information. But then I wanted to be able to tag information and enter products which I was unable to do. That combined with the sluggish response times (I might be unlucky here) became a deal breaker. Pros The application is free to use and does pretty much everything you want from a basic CRM such as contact management, customer support and project management. It was quick to setup an account. Cons I found the software to be a bit sluggish (compared with other CRMs). It also does not have the ability to store product information or generate quotes which are very useful adds to a CRM - it lacks some of the features present in other CRMs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Mortgage Loan Officer Used the software for: Less than 1 year ### "Mortgage Loan Officer Must Have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2023 My overall experience with Friday CRM has been amazing! It provides seamless integration with Google applications and tools, allowing users to connect their CRM data with other essential business systems. I love being able to email directly from the Friday CRM system and team visibility. Friday CRM stands out as a top-tier CRM system in the market. Its robust features and scalability make it a valuable tool for businesses across various industries, including real estate. Pros I like the completely FREE wide range of features, including contact management, lead tracking, email automation, analytics, and full circle visibility of each active or inactive deal. Its scalability and customizability make it suitable for businesses of all sizes. Cons I love everything but I do wish I could have downloaded this system directly in Google Workspace. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Program Director Used the software for: Less than 1 year ### "Brand New User" 5.0 April 17, 2023 It has been very easy to upload my Google contacts and clean them up to link them with the host sites. I have been able to change/update categories to match our needs. Pros Finally answered the issue we had of having one place to keep documentation on our volunteers and host site interactions that all the staff can see. Cons I wish I could change the pipelines to be just numbers instead of $. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "At last a CRM that adds value to my business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2022 Great so far - very happy! Pros It's so easy to use and also easy to get team members onboard and using the CRM. Cons I think it could be better if recurring tasks were added and I'd like to be able to have leads enter the database through a capture form or code. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: I used a free trial ### "Straight to the point" 4.0 October 12, 2023 So far so good. Waiting for my team to use it and give me feed back. Pros Easy to have a team to handle your sales calls at no cost. Cons The ability to add more channels for your business emails. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Managing Direct Used the software for: Less than 1 year ### "Finally a CRM that does just that Manage your contact with all the extras you will never use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2023 Finally a CRM that does just that Manage your contact with all the extras you will never use Pros All the above/ Finally a CRM that does just that Manage your contact with all the extras you will never use Cons Zero/Finally a CRM that does just that Manage your contact with all the extras you will never use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: Less than 1 year ### "Friday CRM for Education Companies" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 13, 2023 Our overall experience has been excellent & we like the simple yet effective interface Pros Friday CRM boasts many features that cater to our business needs and has helped in streamlining processes and enhancing customer relationship management. Its utility stands out, offering a comprehensive solution for businesses looking to optimize client interactions and drive sales performance. Cons More intuitive mobile app would be helpful Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Sales Manager Used the software for: Less than 1 year ### "Better than anything else I've tried so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 4, 2023 Pros everything about it its easy and fantastic Cons I wish there was more integrations for social, google, ringcentral and stuff Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Musician Used the software for: I used a free trial ### "Friday CRM - most comprehensive free CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2024 Very positive. Once I'd got my head round routing our domain emails via Gmail I found it to be very straightforward. Pros I've been looking for a cheap/free/simple CRM to use with my band so that we can co-ordinate our communications with promoters etc. Email integration was key. Most of the cloud CRMs out there don't include that option in their free tiers and, besides, are far too narrowly focused on sales. Cons Some of it took a bit of getting used to but the customer service has been excellent thus far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer CEO Used the software for: I used a free trial ### "looks great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2023 very good Pros easy functions, simple design. I am new to this software and it was pretty easy to start using Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/194676/Friday-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [HubSpot CRM vs Friday CRM](https://www.capterra.com/compare/152373-194676/HubSpot-CRM-vs-Friday-CRM) [Salesforce Sales Cloud vs Friday CRM](https://www.capterra.com/compare/61368-194676/Salesforce-vs-Friday-CRM)