# Wingmate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Wingmate the right CRM solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194762/Wingmate/reviews --- Wingmate 4.6 (100) [View alternatives](https://www.capterra.com/p/194762/Wingmate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Wingmate Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews JS Jason S Public Sector and Major Account CoordinatorTransportation/Trucking/Railroad, 201 - 500 employeesUsed the software for: Less than 6 months. “I love how they integrated AI and I can take a picture of a business card and notes and it will automatically populate the information into the proper fields.“ July 17, 2025 Jessica S Office AdministratorFacilities Services, 11 - 50 employeesUsed the software for: Less than 6 months. “One of the biggest drawbacks is the lack of a built-in framework or standardized structure.“ March 24, 2026 Greg R Director of Growth and CultureConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “The pipeline view is the best and managing/moving the cards will help you manage your sales process and close deals.“ August 18, 2025 Jessica S Office AdministratorFacilities Services, 11 - 50 employeesUsed the software for: Less than 6 months. “This can make it harder to maintain a clear and consistent view of activity.“ March 24, 2026 Bryan B Truck Operations ManagerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “The ease of use of Wingmate’s tools has been highly beneficial, providing us with a competitive advantage that allows us to focus on additional tasks.“ March 2, 2026 TG Thomas G Chief Operations OfficerConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “We realized we had been paying for services that had not received any material usage for those two years, completely our fault.“ May 9, 2024 LM Larry M Sales RepresentativeTransportation/Trucking/Railroad, 501 - 1,000 employeesUsed the software for: Less than 6 months. “I find that it helps me to be more organized and on top of my task.“ October 29, 2025 TG Thomas G Chief Operations OfficerConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “At this point, we will continue to pay for the remainder of the term - again, this was our fault ultimately, since we fell asleep at the wheel - but would not dream of doing business with this company again.“ May 9, 2024 ## Showing most helpful reviews Showing 1-25 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cole B. Analyst Banking Used the software for: Less than 6 months ### "Great platform for my teams needs" August 5, 2021 5.0 Pros Super easy to use and the integration from our previous crm was seamless. The interface is just simply better than other platforms that I’ve tried. Cons Salesforce had a few more features but our team didn’t really use them. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Pricing & interface. Review Source PS Pat S. VP Construction Used the software for: 1-2 years ### "Wingmate CRM " August 18, 2025 5.0 Overall, a strong platform and highly recommend. The data import into the system saved us much time. Pros We were introduced to Wingmate by our industry consultants as a tool for advancing our sales management and strategy. Cons Nothing for you here. The platform is very intuitive and the feedback from the sales team reinforced that. Review Source SS Scott S. Marketing Specialist Telecommunications Used the software for: 6-12 months ### "Wingmate" October 8, 2019 3.0 Pros Wingmate allows anyone within an organization to submit potential leads. The application isn't at all industry-specific so it can be used in any sales environment. Wingmate can be accessed on mobile platforms, allowing a lead to be submitted anywhere. Cons The turnaround time with submitted leads is too slow to be effective. Although Wingmate keeps tracks of all leads (and who submitted them), it is generally faster to forward a lead directly to sales personnel. This might be an issue with our company's implementation but during my time using the application I found my leads would not receive a follow-up for longer periods of time. Review Source Response from Wingmate October 15, 2019 Thank you for the feedback Scott! While we would love it if every lead receives as much attention as possible, response rates do vary quite a bit between the companies that we work with. I would suggest discussing this with your sales manager and sales team, hopefully it will lead to many more closes for your company. If you ever have any suggestions about the app we'd love to hear it! LM Larry M. Sales Representative Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "5 star! No complaints. " October 29, 2025 5.0 5 star, from the app and customer services. I find that it helps me to be more organized and on top of my task. Pros User friendly, organized, everything I need is right here on my phone. The customer service has been great, no complaints. Cons I haven't had it long enough to find out to be honest, so far I like everything about it, I've used alot of CRMs. Review Source JS Jason S. Public Sector and Major Account Coordinator Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Flying with Wingmate!" July 17, 2025 5.0 Wingmate has been awesome to partner with. The initial training was very detailed and the training staff were amazing! Pros I love how they integrated AI and I can take a picture of a business card and notes and it will automatically populate the information into the proper fields. This CRM is so user friendly. Cons I wish I could customize the fields to each profile or team. Some of our teams look for different information than others. If I was able to customize the fields per account would be great. Review Source DW Denise W. Office Manager Construction Used the software for: 6-12 months ### "Thank you Winagate" August 26, 2025 5.0 Pros IT was very helpful in communicating with our customers. It was helpful in management of relationships and easy to track Cons I didn't find anything I didn't like. Review Source Julio G. Courier Transportation/Trucking/Railroad Used the software for: 2+ years ### "Easy to use" August 9, 2021 5.0 Pros Easy to use and convenientl. The ease is the most important Cons No issues with it whatsoever at the moment. Review Source Josh H. Area Sales Director Environmental Services Used the software for: 1-2 years ### "Great tool to align sales and front-line employees" November 8, 2019 5.0 Pros Ease of use, intuitive, and a great team supporting the product. Cons During our initial setup, we did not integrate with our CRM. That made it difficult for us to track progress in multiple platforms. I understand that functionality now exists and would be something that we'd explore in the future. Review Source Response from Wingmate November 11, 2019 Josh, Thank you for the review. As a respected veteran at WM, your kind words mean a lot to us. Looking forward to making that integration happen! Sebastian M. Business Development Environmental Services Used the software for: Less than 6 months ### "Wingmate Review" September 20, 2021 5.0 Wingmate makes my prospecting easy and fast, allowing me to achieve more with my day. Pros Easy to use software with all the required fields for data entry. Cons I haven't found any gaps or missing features. Review Source Guilherme R. Constructor Estimator Civil Engineering Used the software for: Less than 6 months ### "RR Review" August 10, 2021 4.0 Pros I don't have too much to say because I am no longer using any more. But when I used to, I felt an app easy to use. Cons As far I know, I don't have nothing to complain about the software. Review Source BJ Brian J. Sales Manager Textiles Used the software for: 6-12 months ### "Best CRM/Lead Generation program in the market" August 18, 2021 5.0 A+!!!! \[SENSITIVE CONTENT\] and all his team members are truly amazing. They are willing to listen to improvement suggestions and often find a way to add those requests to your platform. I can't say enough out our PM \[SENSITIVE CONTENT\]! He is amazing and I don't want to talk him up too much for fear that someone may try to snag him up, but he is awesome! The behind the scene people \[SENSITIVE CONTENT\] are also very easy to get a hold of and extremely responsive and helpful. Pros Very easy and user friendly. Willing to make improvements on the fly that allow for more ease of use from the user. Front-line users can add leads in 2 to 3 steps with little typing required. The app allows you to pull information about an account instantly. Customize the program for our needs and take our input to make the program even better. Cons I wasn't available or I didn't start using it sooner! Review Source JP Jordan P. Inside Sales Lead Coordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Product Review" October 8, 2019 5.0 I have to say Wingmate has changed the way I view our front line, not only is it a tool for us Salesmen but our drivers now have the ability to act as a Salesmen while delivering our promises. It gives them a tool to use in their everyday duties. Being from operations in my previous position with Purolator, it was really nice to see that our driver's voices are being heard and I have a direct roll into making that a dream come true. Pros The thing I like most about Wingmate is that Wingmate was able to give our driver's a voice that is being heard. Wingmate is that tool that has bridged that gap between or front line and our Sales team. Cons The only thing I liked the least about Wingmate is that fact that it scares some of our older drivers away, who in fact would actually be bringing in Gold. Other than that I have 0 complains. Great software and tool to get the job done! Review Source Response from Wingmate October 15, 2019 Thank you so much for the review Jordan! We're always looking for new ways to maximize engagement, if you have any suggestions we're all ears. We're so happy to have you as part of the program! SD Shayne D. Operations Manager Facilities Services Used the software for: 2+ years ### "Operations Manager's Review" October 25, 2019 5.0 I have had a pleasant experience since we launched this program. I have spoken to all members on the Wingmate team and received excellent customer service from all. Pros Easy to use on a mobile device and desktop. Greatly improves communication amongst departments and teammates. Prompt and efficient support from the Wingmate team. Removes the need for paper documentation of a prospect or lead. Cons Quite some time ago, I would have said I least like the inability to search existing leads. Prompt attention was given to this issue. A solution was implemented fast. At this time, I do not have a "con" related to this program. Review Source Response from Wingmate October 31, 2019 Thanks so much for the review Shayne, it is much appreciated! It has been a pleasure to work with you TH TRAVIS H. Sales Representative Textiles Used the software for: 6-12 months ### "Wingmate Review" October 8, 2019 5.0 Pros I love how easy this platform is to use. I can access Wingmate right from my phone at any moment. It is also easy for people to send in leads. In a world where no one wants to waste time, Wingmate makes it easy for anyone at any time to send in a lead in seconds. Cons Not much to dislike, but if I were to pick anything I would want is easier to see the title of every lead. Sometimes I am searching for leads and I cannot find the exact one I am looking for right away. Review Source Response from Wingmate October 15, 2019 Thanks so much Travis! If you have any suggestions for how we can improve the search functionality, please reach out to us! However, we've found it to be very helpful to provide as much info in the description to make it easier to search by keyword. The map view may also be very helpful if you know the general location of the lead you are looking for. Really appreciate the feedback! MW Mike W. Sales Director Consumer Services Used the software for: 2+ years ### "WingMate App" October 8, 2019 5.0 It has changed the way we search for outside sales greatly and has also helped us fix any issues that our current clients have, while looking for inside sales opportunities. A side benefit has been the increased communication between the different departments. The more sets of eyes we have out there, the better the results have been! Pros Ease of use for all of our employees and the little amount of time it takes. Cons Have yet to have a problem with Wingmate. Review Source Response from Wingmate October 15, 2019 Really appreciate the review Mike! If there's ever anything we can do to improve please let us know! GC Grayson C. SDR Construction Used the software for: Less than 6 months ### "Good for English, not so much for French" August 9, 2021 5.0 Overall it's had a positive impact on my day-to-day Pros It's nice that our delivery drivers can snap pictures of leads for us who then get qualified. Cons My sales territory is primarily Montreal (I also cover Toronto) but apparently our Wingmate rep does not speak French so I end up having to qualify my own leads. My "issue" (minor) with this isn't that I have to qualify the leads myself as much as it is that since May, it's more that if you plan on doing business in Montreal/Quebec, you need to have employees who are able to service this area. Review Source CB Charles B. Courrier Transportation/Trucking/Railroad Used the software for: 2+ years ### "Review of the program" August 9, 2021 4.0 Easy of use Pros The capacity to talk with the seller for the business i deliver Cons Nothing at all, easy to use , do not have any complaint Review Source RB Richard B. COO Construction Used the software for: 6-12 months ### "Great CRM to use" April 23, 2024 4.0 Pros Simple Straightforward Not too complicated. Easy to use for new employees Cons Doesn't have all the bells and whistles I might want and I can't always get all the reports I want or dashboards as easily or quickly Review Source KS Kimm S. DSR Lead Hand Work Place Trainer Retail Used the software for: 1-2 years ### "Responsive and Immediate" October 8, 2019 5.0 The feedback and response time was excellent for the information I submitted. The "message" section keeps you informed along the way with the progress of your submission and the "Leads" section keeps track of the information submitted and the monetary amount paid out. SO easy to use when you're in a hurry. The camera option is quick to capture the detail required, all in a picture...no need to type out the information in designated fields, just simply take the picture and submit! Simple! Pros This software is simple and fast to use. Very straight forward. Cons Nothing to dislike here. The App is perfect in my opinion. Review Source Response from Wingmate October 15, 2019 Thanks for the review Kim, so glad to have you as part of the program! If there is ever anything we can do to improve please let us know SD Steve D. Driver 112 Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Easy apps" August 10, 2021 5.0 Pros Easy to use, easy to make follow up with customer Cons Too much emails or notification, sometimes.. Review Source RV Royal V. Operator of mobile compaction Environmental Services Used the software for: Less than 6 months ### "Awesome product " December 29, 2022 4.0 Easy to use. Easy to see what your team is doing Pros Easy use. I'm. Cons Address isn't always right. GPS. Review Source PH Pauline H. General Manager Textiles Used the software for: 6-12 months ### "Effortless" October 8, 2019 5.0 Wingmate was very easy to introduce to our team. Our front line users find it easy to work with and our sales reps like the internal communication features. Their tracking system makes adminstration easy as well. Pros Wingmate is a great product. It makes capturing a sales lead in the field effortless. The tracking features are amazing. I would recommend this to any company looking to build organic growth. Cons The quality of your leads and the number of leads submitted is totally up to you, the end user. Review Source Response from Wingmate October 10, 2019 Pauline, Thank you for your kind review. Looking forward to continuing our success with Doritex! WW Wendy W. Sales rep Environmental Services Used the software for: Less than 6 months ### "Product Review" October 8, 2019 3.0 Pros Instant address recognition is pretty useful. Not too complicated to use. Cons Buggy. Constantly get the 422 error message. Review Source Response from Wingmate October 15, 2019 Thanks for the review Wendy! Though it is very rare for our users to receive an error message, we are always here to help if an issue does arise. If you do experience any errors, please make sure that there are no problems with your data or wifi connection and please reach out to us so we can resolve it immediately. We are only ever an email or phone call away! TP Tom P. Sales Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Crushr Nj" July 9, 2021 4.0 Pros It is is very easy to use. simple but that's what I like Cons The leads come in as #s instead of the name. Makes it hard to know which it actually is Review Source AB Andre B. Sales Representative Facilities Services Used the software for: Less than 6 months ### "CRM To Help You" October 8, 2019 4.0 good web meeting to demo product..and flexible Pros taking pictures of signs business cards saves time Cons keep it simple fields company name contact person phone email mobile job title notes Review Source Response from Wingmate October 15, 2019 Thanks for the feedback Andre! We strive to make the app as simple to use as possible, though we are always looking for new ways to improve. If you ever have any suggestions please reach out to us! Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.