# Wingmate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Wingmate the right CRM solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194762/Wingmate/reviews --- Wingmate 4.6 (101) [View alternatives](https://www.capterra.com/p/194762/Wingmate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Wingmate Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews JS Jason S Public Sector and Major Account CoordinatorTransportation/Trucking/Railroad, 201 - 500 employeesUsed the software for: Less than 6 months. “I love how they integrated AI and I can take a picture of a business card and notes and it will automatically populate the information into the proper fields.“ July 17, 2025 Jessica S Office AdministratorFacilities Services, 11 - 50 employeesUsed the software for: Less than 6 months. “One of the biggest drawbacks is the lack of a built-in framework or standardized structure.“ March 24, 2026 Greg R Director of Growth and CultureConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “The pipeline view is the best and managing/moving the cards will help you manage your sales process and close deals.“ August 18, 2025 Jessica S Office AdministratorFacilities Services, 11 - 50 employeesUsed the software for: Less than 6 months. “This can make it harder to maintain a clear and consistent view of activity.“ March 24, 2026 Bryan B Truck Operations ManagerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “The ease of use of Wingmate’s tools has been highly beneficial, providing us with a competitive advantage that allows us to focus on additional tasks.“ March 2, 2026 TG Thomas G Chief Operations OfficerConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “We realized we had been paying for services that had not received any material usage for those two years, completely our fault.“ May 9, 2024 TB Todd B Commercial Account ExecutiveConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “The flyfield generator is a game changer to for those days when you’re quick moving out in the field.“ April 29, 2026 TG Thomas G Chief Operations OfficerConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “At this point, we will continue to pay for the remainder of the term - again, this was our fault ultimately, since we fell asleep at the wheel - but would not dream of doing business with this company again.“ May 9, 2024 ## Showing most helpful reviews Showing 1-25 of 101 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cole B. Analyst Banking Used the software for: Less than 6 months ### "Great platform for my teams needs" August 5, 2021 5.0 Pros Super easy to use and the integration from our previous crm was seamless. The interface is just simply better than other platforms that I’ve tried. Cons Salesforce had a few more features but our team didn’t really use them. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Pricing & interface. Review Source CD Carrie D. Accounts Manager Construction Used the software for: 6-12 months ### "Wingmate helpd with our sales efficiency" August 18, 2025 5.0 Wingmate was very useful to giving us more detailed reports from our sales side and allowed us to increase efficiency Pros Allowed us to track our sales force more accurately. We were able to have weekly meetings and really dig into where we were successful and where we needed more focus. Cons No cons. This was a great addition to our company at a time when we really needed more details and info about our sales visits. Review Source SS Scott S. Marketing Specialist Telecommunications Used the software for: 6-12 months ### "Wingmate" October 8, 2019 3.0 Pros Wingmate allows anyone within an organization to submit potential leads. The application isn't at all industry-specific so it can be used in any sales environment. Wingmate can be accessed on mobile platforms, allowing a lead to be submitted anywhere. Cons The turnaround time with submitted leads is too slow to be effective. Although Wingmate keeps tracks of all leads (and who submitted them), it is generally faster to forward a lead directly to sales personnel. This might be an issue with our company's implementation but during my time using the application I found my leads would not receive a follow-up for longer periods of time. Review Source Response from Wingmate October 15, 2019 Thank you for the feedback Scott! While we would love it if every lead receives as much attention as possible, response rates do vary quite a bit between the companies that we work with. I would suggest discussing this with your sales manager and sales team, hopefully it will lead to many more closes for your company. If you ever have any suggestions about the app we'd love to hear it! PS Pat S. VP Construction Used the software for: 1-2 years ### "Wingmate CRM " August 18, 2025 5.0 Overall, a strong platform and highly recommend. The data import into the system saved us much time. Pros We were introduced to Wingmate by our industry consultants as a tool for advancing our sales management and strategy. Cons Nothing for you here. The platform is very intuitive and the feedback from the sales team reinforced that. Review Source LM Larry M. Sales Representative Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "5 star! No complaints. " October 29, 2025 5.0 5 star, from the app and customer services. I find that it helps me to be more organized and on top of my task. Pros User friendly, organized, everything I need is right here on my phone. The customer service has been great, no complaints. Cons I haven't had it long enough to find out to be honest, so far I like everything about it, I've used alot of CRMs. Review Source DW Denise W. Office Manager Construction Used the software for: 6-12 months ### "Thank you Winagate" August 26, 2025 5.0 Pros IT was very helpful in communicating with our customers. It was helpful in management of relationships and easy to track Cons I didn't find anything I didn't like. Review Source Julio G. Courier Transportation/Trucking/Railroad Used the software for: 2+ years ### "Easy to use" August 9, 2021 5.0 Pros Easy to use and convenientl. The ease is the most important Cons No issues with it whatsoever at the moment. Review Source Josh H. Area Sales Director Environmental Services Used the software for: 1-2 years ### "Great tool to align sales and front-line employees" November 8, 2019 5.0 Pros Ease of use, intuitive, and a great team supporting the product. Cons During our initial setup, we did not integrate with our CRM. That made it difficult for us to track progress in multiple platforms. I understand that functionality now exists and would be something that we'd explore in the future. Review Source Response from Wingmate November 11, 2019 Josh, Thank you for the review. As a respected veteran at WM, your kind words mean a lot to us. Looking forward to making that integration happen! Sebastian M. Business Development Environmental Services Used the software for: Less than 6 months ### "Wingmate Review" September 20, 2021 5.0 Wingmate makes my prospecting easy and fast, allowing me to achieve more with my day. Pros Easy to use software with all the required fields for data entry. Cons I haven't found any gaps or missing features. Review Source Guilherme R. Constructor Estimator Civil Engineering Used the software for: Less than 6 months ### "RR Review" August 10, 2021 4.0 Pros I don't have too much to say because I am no longer using any more. But when I used to, I felt an app easy to use. Cons As far I know, I don't have nothing to complain about the software. Review Source BJ Brian J. Sales Manager Textiles Used the software for: 6-12 months ### "Best CRM/Lead Generation program in the market" August 18, 2021 5.0 A+!!!! \[SENSITIVE CONTENT\] and all his team members are truly amazing. They are willing to listen to improvement suggestions and often find a way to add those requests to your platform. I can't say enough out our PM \[SENSITIVE CONTENT\]! He is amazing and I don't want to talk him up too much for fear that someone may try to snag him up, but he is awesome! The behind the scene people \[SENSITIVE CONTENT\] are also very easy to get a hold of and extremely responsive and helpful. Pros Very easy and user friendly. Willing to make improvements on the fly that allow for more ease of use from the user. Front-line users can add leads in 2 to 3 steps with little typing required. The app allows you to pull information about an account instantly. Customize the program for our needs and take our input to make the program even better. Cons I wasn't available or I didn't start using it sooner! Review Source JP Jordan P. Inside Sales Lead Coordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Product Review" October 8, 2019 5.0 I have to say Wingmate has changed the way I view our front line, not only is it a tool for us Salesmen but our drivers now have the ability to act as a Salesmen while delivering our promises. It gives them a tool to use in their everyday duties. Being from operations in my previous position with Purolator, it was really nice to see that our driver's voices are being heard and I have a direct roll into making that a dream come true. Pros The thing I like most about Wingmate is that Wingmate was able to give our driver's a voice that is being heard. Wingmate is that tool that has bridged that gap between or front line and our Sales team. Cons The only thing I liked the least about Wingmate is that fact that it scares some of our older drivers away, who in fact would actually be bringing in Gold. Other than that I have 0 complains. Great software and tool to get the job done! Review Source Response from Wingmate October 15, 2019 Thank you so much for the review Jordan! We're always looking for new ways to maximize engagement, if you have any suggestions we're all ears. We're so happy to have you as part of the program! wR wayne R. Sales Representative Facilities Services Used the software for: Less than 6 months ### "Northern Uniform Sales Rep Perspective" August 10, 2021 4.0 So far I'm liking it very much. I find it easy to use and a great tool to use in the selling process. Pros There are 3 things I really like about the software. Firstly, the task reminders, this really keeps you on track. Secondly, the futures calendar, I like how you can push calls into the future and they show up in your task calendars. Thirdly, the ease of moving the stages of the sale to each bucket of the sales process Cons I wish you could edit task reminders calendar dates Review Source MS Mitchell S. Sales Cultivator Textiles Used the software for: 2+ years ### "ALL IN" October 9, 2019 5.0 It allows the entire company to be part of the sales process. Pros The ability for everyone in the company to download the app to their phone and send in leads whenever they see new business opportunities Cons The inability to to migrate information from Wingmate to our CRM. Review Source Response from Wingmate October 15, 2019 Thanks for the feedback Mitchell! We are constantly looking for ways to improve. Currently we have the ability to integrate with any CRM through our robust API documentation. Alternatively, Wingmate provides a CRM out of the box through our web dashboard. Please have IT reach out to us so we can walk you through the process. MM Mitch M. Growth Manager Facilities Services Used the software for: 6-12 months ### "Awesome, intuitive and just what we want" August 10, 2021 5.0 Wingmate has been very responsive. Pros See above - it is awesome, intuitive and easy. Cons There is no way that I know of to edit the photos. Reason for choosing Wingmate See above. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We hated Salesforce. Review Source TP Toby P. Business Development Environmental Services Used the software for: Less than 6 months ### "Very easy to use and helped to streamline prospecting" August 10, 2021 5.0 Fantastic service that has helped massively in our prospecting endeavors Pros Very intuitive and easy to use, lead generation has been top notch using this software. Customer Cons would like to see a dashboard where you can see each individual account Review Source Response from Wingmate September 28, 2021 Toby, thank you so much for the review and feedback. We will definitely look into this. Please do reach out If you have any other suggestions for us. KH Kobkaew H. Retail Package/Freight Delivery Used the software for: 1-2 years ### "Wingmate " August 10, 2021 5.0 I think it's very incredible software! Easy and quick response! Pros This software is incredible also very easy to use and understand! Cons Sometime has some issued to sign in. Overall is great! Review Source PM Pamela M. Accounting Renewables & Environment Used the software for: 1-2 years ### "Wingmate Review " August 10, 2021 5.0 Good overall Pros Ease in download and usage. The picture option made it easier when driving to and from work to capture roll off containers and other services we provide in the area without having to pull over. Cons Follow ups as by email as I am not in Sales. I am in Accounting. Reason for choosing Wingmate I am not in the decision making process. Review Source FT Fran T. Supervisor Package/Freight Delivery Used the software for: Less than 6 months ### "Wingmate Success Story" August 10, 2021 4.0 It makes it easier for the Sales team as the pre-qualification questions have already been asked. Pros The software is easy to navigate and ensures the correct information is submitted. Cons Easy to train my team so they can submit leads. Review Source RP Rob P. Sales representative Environmental Services Used the software for: 6-12 months ### "My review " October 8, 2019 4.0 Contacts entered are only as good as the information collected by the csr. They should have better training. Pros Ease of entering information Ease of moving between leads Cons Simple graphics Limited options with regards to entry fields Review Source Response from Wingmate October 21, 2019 Thank you for the review Rob! We do have the option for multiple entry fields, please have one of your managers reach out to us so we can discuss this for you! JS Jaclyn S. Client Experience Expert Consumer Services Used the software for: 6-12 months ### "Excellent Program" October 9, 2019 5.0 Pros Easy to use! This program has helped with boosting sales for my existing accounts. Cons There are no immediate drawbacks/negatives to the program in my opinion. Review Source Response from Wingmate October 15, 2019 Really appreciate the feedback Jaclyn! If there's ever anything we can do to improve, please feel free to reach out! NR Nazario R. Seller Consumer Services Used the software for: Less than 6 months ### "Good job" August 9, 2021 5.0 I do all my work activities with Wingmate Pros Because is very friendly. It has a very good interaction with the user. Cons I am really totally satisfied with the software. Review Source mA mini A. retail clerk Retail Used the software for: 6-12 months ### "Wingmate" October 17, 2019 4.0 Submitting leads through wingmate. Pros I am submitting leads through this wing mate app and it is very easy to use. It is good to have the camera and recording option. Cons So far nothing to complain. Easy to download and use this app. Recording option sometimes lag and the address portion most of the time pick up the wrong location. Review Source Response from Wingmate October 22, 2019 Thanks for the review Mini! Sometimes in dense areas the address may be a little off, but this can always be edited when submitting the lead. We're so happy to have you using the app! MC Mike C. district manager Textiles Used the software for: 6-12 months ### "Easy to use and track leads" October 9, 2019 5.0 Wingmate leads allow us to track competitor activity by simply taking a picture through the app. All leads are saved and followed up on and updated as needed with new info or when it sells Pros The process of capturing a lead is very easy, nothing more than taking a picture and filling in some information. Cons Have not come across anything to dislike Review Source Response from Wingmate October 15, 2019 The feedback is much appreciated Mike! If there's ever anything we can do to improve please let us know LH Lysa H. Sales Rep Food & Beverages Used the software for: Less than 6 months ### "Great organizing tool" October 8, 2019 4.0 Reminders, maps, easy to use. Really enjoying this app Pros Keeps everything handy, easy to add notes, mapping area is great Cons Would like newest notes first, this would make it easier as you add more notes to see your last note on top. Review Source Response from Wingmate October 15, 2019 Thanks for the feedback Lysa! We are always looking for ways to improve so we greatly appreciate finding out what would benefit you most! Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.