# Page 2 | Wingmate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Wingmate the right CRM solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194762/Wingmate/reviews --- Wingmate 4.6 (100) [View alternatives](https://www.capterra.com/p/194762/Wingmate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Wingmate ## Showing most helpful reviews Showing 26-50 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jessica S. Office Administrator Facilities Services Used the software for: Less than 6 months ### "Easy-to-Use CRM That Improves Accountability" March 24, 2026 4.0 Overall, Wingmate has made tracking sales reps very easy and has improved visibility into day-to-day activities. There was a fair amount of upfront setup required, especially building out the fields and structure we needed, but I feel like I’m getting close to having everything in place. It’s been effective for keeping things organized and ensuring accountability across the team. Our account manager has also been amazing throughout the proces, he is very responsive and helpful with any questions, which has made a big difference in getting everything set up correctly and making the experience a positive one. Pros Simple, visually appealing CRM with a clean layout. Makes capturing leads and tracking activity easy. The “fly fill” and talk-to-text features make it quick to enter lead details while sales reps are on the go. Improves accountability by ensuring reps are logging interactions and staying on top of follow-ups. Cons One of the biggest drawbacks is the lack of a built-in framework or standardized structure. All fields, subfields, and tracking elements must be created manually, which takes time and requires upfront planning. While this allows for flexibility, it can also lead to inconsistencies in how data is captured across the team. Additionally, having multiple places to filter and track data can be confusing, especially for new users trying to navigate the system. This can make it harder to maintain a clear and consistent view of activity. Overall, it works well once set up, but requires ongoing discipline and management to get the most value. Review Source Chase G. Owner Environmental Services Used the software for: 1-2 years ### "Wingmate is what your sales team needs!" March 2, 2026 5.0 My experience with Wingmate is very positive and user friendly. The level of support is unmatched compared to other CRM platforms we have used previously. Pros Wingmate is a robust tool for lead management and helps my team operate at the top of our game. Wingmate support is always available and ready to optimize. Wingmate is highly recommended. Cons I wish we could see the hybrid map views via the mobile app. However, the support team is actively working on this for us! Alternatives considered [Map My Customers](https://www.capterra.com/p/145636/Map-My-Customers/) Reason for choosing Wingmate Wingmate's level of support and the user friendly interface. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) We needed a better and more efficient field software and CRM tool. Review Source VR Verified Reviewer Truck Operations Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "The Benefits of Wingmates Tools" March 2, 2026 5.0 The ease of use of Wingmate’s tools has been highly beneficial, providing us with a competitive advantage that allows us to focus on additional tasks. Pros It's very easy to use and comes with great support! \[sensitive content hidden\] took the time to go over it with our team, answered all our questions, and even followed up to keep us updated. Cons We haven't found any drawbacks, and if we ever need help figuring something out, we get quick assistance. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) This system facilitates the transfer of emails with ease. By capturing an image of the business, the address is automatically retrieved, and users only need to input their contact information. Review Source VR Verified Reviewer BDM Consumer Services Used the software for: Less than 6 months ### "No complaints - happy with it " January 23, 2026 5.0 Overall I am happy and satisfied. It has many features that make it easy to go through different leads. Pros Easy to navigate - big fan of the map view for leads The filter options and how you can save different filters is a huge benefit. Cons Sometimes it is hard to find a lead through the search if you don't have the exact formatting - Can search through address and lead name but it would be nice if leads could also be searched by phone number Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Different company. I am not the decision maker but the switch was easy Review Source VR Verified Reviewer Director of Growth and Culture Construction Used the software for: 6-12 months ### "Great pipeline management" August 18, 2025 4.0 Wingmate is good for relationship and activity management. The pipeline view is the best and managing/moving the cards will help you manage your sales process and close deals. Pros Mobile-friendly, nice map feature, good Kanban style board for managing leads. Very easy to use and understand. Cons Unable to attribute lead activity to a specific contact. Desktop site glitchy, needs regular refreshing. Review Source VR Verified Reviewer Sales Operations Analyst Environmental Services Used the software for: Less than 6 months ### "Wingmate CRM - Review by Aayan Jamal Bukhari" December 3, 2025 5.0 Since I am the admin for my company. I love it! So far it's been very useful to our scope of operations. Pros User friendly. Robust. Technically equipped with all the tools to support Sales Territories & Representatives. Cons A few good features require an extra premium to pay. I would appreciate if standard licenses cover those features. Review Source DD Diana D. Territory Manager Construction Used the software for: 1-2 years ### "Wingmate Review " August 26, 2025 5.0 Overall, it was a good experience. It was there to gather client information & leave activities after each sales call. Pros Wingmate is easy to access & whenever I had questions, our contact had answers almost immediately. I also liked Wingmate because I could see all my activities in one place. Cons At times, I've used the Wingmate Mobile App in rural areas and sometimes I had to duplicate my activities because my initial activity wouldn't register. Also, internally, Wingmate didn't "talk" to the other software we use. Review Source CD Carrie D. Accounts Manager Construction Used the software for: 6-12 months ### "Wingmate helpd with our sales efficiency" August 18, 2025 5.0 Wingmate was very useful to giving us more detailed reports from our sales side and allowed us to increase efficiency Pros Allowed us to track our sales force more accurately. We were able to have weekly meetings and really dig into where we were successful and where we needed more focus. Cons No cons. This was a great addition to our company at a time when we really needed more details and info about our sales visits. Review Source CW Craig W. Sales Executive Banking Used the software for: Less than 6 months ### "Good CRM. It is easy to use" August 17, 2024 4.0 Good so far. Look forward to making it a successful tool moving forward. Been on vacation a lot this month but soon be back to a normal work pattern Pros camera while on the road when it works. Sometimes it does not work. Also allows me to keep track of Deals coming up Cons Camera with google sometimes does not bring up address when trying to identify a new business. Switched from [Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/) boss decided to get rid of it because of cost Review Source TG Thomas G. Chief Operations Officer Consumer Services Used the software for: 1-2 years ### "Buyer Beware - Learn From Our Mistake" May 9, 2024 5.0 Not great. As mentioned in detail above, the product itself is not bad. The customer service, relational aspect was horrible. Given that there's so many comparable products out there, you'd think the service would be used as a differentiator. No. Pros An intuitive UI, very polished and well put together. Like any similar product, if you do not manage it and expend the time/energy in maintaining it, you will get back what you put into it. The tool itself seems like a decent product. Cons Full transparency - the member of management who initiated this partnership was passionate in the beginning but struggled with getting buy-in from the intended users. After a very short period of time, passion waned and this product was "put on the shelf" though continued to be paid for. Approximately two years later, the original member of our team who set this up having departed the company, we took another look. We realized we had been paying for services that had not received any material usage for those two years, completely our fault. Of course, when we decided that this was not something we were willing to pursue at the time with the level of dedication and fervor it would require to be worth the expense, we reached out and requested cancellation of services. Unfortunately, for us, the original commitment had apparently auto renewed not once, but twice, the previous renewal being only two months prior. We said we understood, explained our reasoning for cancellation, assured Wingmate that we owned the waste of money by not actually using the services and asked for some grace in releasing us from the auto renewal term, given that we'd paid loyally for those 2+ years. We were told "The contract is the contract. If you quit, you will still pay." We were offered an opportunity to "pause" our service, but by this point the tone had been set. We were a recurring revenue number, not a client they valued a relationship with, either now or potentially in the future when we WERE ready to devote the time to using their admittedly well designed product. At this point, we will continue to pay for the remainder of the term - again, this was our fault ultimately, since we fell asleep at the wheel - but would not dream of doing business with this company again. There are many similar services, many better, some worse. But customer service/relationships can often mean more than price, and this is one relationship we'd like to have no further part of. Buyer beware - this product may work fantastically for you. But if you are not committed to managing it, every single day/week/month, you will get what you put in and will receive no grace/sympathy from the vendor should you make our mistake and not very carefully monitor their perpetual renewal agreements should you decide to quit. You will find no actual written terms detailing what it will cost to quit early, only a reference to the Terms of Service on the contract you signed, which they can of course change at whim, with or without your consent. You can, of course, refuse to agree to the Terms of Service and quit but "the contract is the contract". Review Source PM Paul M. Director Construction Used the software for: Less than 6 months ### "Review Wingmate" June 24, 2024 5.0 I think the concept is great. I hope to close a sale soon. It permits our business to obtain traction in our industry. Pros I like how it is structured and to have the account reps check in on us. Cons My name being spelled wrong even after I correct it. Reason for choosing Wingmate I was not informed on the other products. Review Source RB Richard B. COO Construction Used the software for: 6-12 months ### "Great CRM to use" April 23, 2024 4.0 Pros Simple Straightforward Not too complicated. Easy to use for new employees Cons Doesn't have all the bells and whistles I might want and I can't always get all the reports I want or dashboards as easily or quickly Review Source VR Verified Reviewer President Business Supplies and Equipment Used the software for: 2+ years ### "Improve Sales!" October 8, 2019 5.0 We switched from a manual paper sales leads sheet to this system that has improved the number of leads being generated from the outside workforce. It's a simple system to help improve incoming sales leads and track their performance. Pros \- Ease of use for the team in the field - Ability for field users to track progress of sales leads they captured - An easy way to track commissions paid on closed sales leads Cons The only thing I would like to see changed is the ability for us to add/remove users ourselves instead of submitting a request. Review Source Response from Wingmate October 15, 2019 Thanks for the feedback! With a manager account, it is very simple to add and disable users through the admin console. For a walkthrough, please take a look at our support page here: https://support.wingmateapp.com/hc/en-us/articles/360003884292-Manager-Welcome-must-read- You can also reach out to us anytime and we'd be more than happy to help out! NO Nana O. Sales Rep Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Wingmate Review" October 8, 2019 5.0 Overall I love the way Wingmate allows me to excel at my job. I am able to connect with my Frontline co-workers and have them feed me new and exciting leads, in order for me to be successful in my role. Feedback is quick and easy to review, as I get email notifications any time the app is updated. Pros I like the user friendliness of the software. Even if your not the most computer literate person, the software is easy to learn and use. I also like how it's easy to navigate through the different pages with just a simple click of button and how easy it is to stay connected to other users within the app. Cons The one flaw I would say the software has, is the lack of confirmation when changing the status of a lead. For example if I wanted to change the status to a lead back to its original status, I don't have access to do so myself. Other than that, I really enjoy the software and all its functionalities! Review Source Response from Wingmate October 15, 2019 Thanks so much for the feedback Nana! We understand that moving a lead through the sales cycle can be done with just the click of a button so it's important to be mindful when moving it forward. Since the deal stages are tied to the rewards for frontline workers, we do not have the functionality for sales accounts to move leads back. However, you can always reach out to any manager (or get in touch with us!) whenever a lead needs to be moved back. Really glad to have you as part of the program! VR Verified Reviewer Operations Manager Information Services Used the software for: 6-12 months ### "Wingmate Can Be A Valuable Asset" August 9, 2021 4.0 So far I find it easy to use, but get the feeling it's still in the earlier stages of development. Once they get a few bugs worked out, it will have greater potential. I do recommend the app. Pros The functionality of the app is pretty good. It's easy to capture what you need quickly while out & about. The design/interface isn't confusing. Cons When comparing it to the website version, some drop-downs/menus simply don't match up (ie more options on the web version). Also, the different tabs at the top within the app do not display leads properly unless you close the app then reopen. Review Source VR Verified Reviewer Service Supervisor Facilities Services Used the software for: 2+ years ### "User Friendly" August 10, 2021 4.0 Pros It is very user friendly. I am able to view and track sales lead with ease. Cons Everything is working well. I cannot think of anything I would change as of now. Review Source JP Jordan P. Inside Sales Lead Coordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Product Review" October 8, 2019 5.0 I have to say Wingmate has changed the way I view our front line, not only is it a tool for us Salesmen but our drivers now have the ability to act as a Salesmen while delivering our promises. It gives them a tool to use in their everyday duties. Being from operations in my previous position with Purolator, it was really nice to see that our driver's voices are being heard and I have a direct roll into making that a dream come true. Pros The thing I like most about Wingmate is that Wingmate was able to give our driver's a voice that is being heard. Wingmate is that tool that has bridged that gap between or front line and our Sales team. Cons The only thing I liked the least about Wingmate is that fact that it scares some of our older drivers away, who in fact would actually be bringing in Gold. Other than that I have 0 complains. Great software and tool to get the job done! Review Source Response from Wingmate October 15, 2019 Thank you so much for the review Jordan! We're always looking for new ways to maximize engagement, if you have any suggestions we're all ears. We're so happy to have you as part of the program! JW Joshua W. Sales executive Renewables & Environment Used the software for: 6-12 months ### "WingMate is Great." April 7, 2023 5.0 great Pros fast service great company we at Smash My trash love Cons nothing its a great company to work with. Review Source SD Shayne D. Operations Manager Facilities Services Used the software for: 2+ years ### "Operations Manager's Review" October 25, 2019 5.0 I have had a pleasant experience since we launched this program. I have spoken to all members on the Wingmate team and received excellent customer service from all. Pros Easy to use on a mobile device and desktop. Greatly improves communication amongst departments and teammates. Prompt and efficient support from the Wingmate team. Removes the need for paper documentation of a prospect or lead. Cons Quite some time ago, I would have said I least like the inability to search existing leads. Prompt attention was given to this issue. A solution was implemented fast. At this time, I do not have a "con" related to this program. Review Source Response from Wingmate October 31, 2019 Thanks so much for the review Shayne, it is much appreciated! It has been a pleasure to work with you MK Megan K. General Manager Textiles Used the software for: 1-2 years ### "NorthStar Mat Service Review" October 8, 2019 5.0 Everyone we have worked with has been pleasant to talk to, quick to respond to any issue and very helpful. Pros The product is very user friendly and is very quick. Time is always pressing on the route and this tool assists them in giving sales great leads quickly while making some extra flash cash for themselves. Cons The reporting tools are something that needs work. When picking a date range, the leads shown per person seem to be what is being worked in real time instead of what was submitted. The total sales made can not be broken down by a date range, just a total. Review Source Response from Wingmate October 15, 2019 Really appreciate the feedback Megan! We'e recently made some updates to the analytics page which now allows you to view the analytics by a custom date range. We're constantly looking for ways to improve, if you have any other suggestions for us please reach out! VR Verified Reviewer Account Executive Logistics and Supply Chain Used the software for: 1-2 years ### "Using Wingmate for instant lead generation" August 10, 2021 4.0 Pros the team feed. the ability to connect with team on the ground and post update visible to all. overall the technology and the visibility that it creates is amazing Cons would be great to be able to integrate to other business application that I use on daily basis such as Salesforce or MS office Review Source TH TRAVIS H. Sales Representative Textiles Used the software for: 6-12 months ### "Wingmate Review" October 8, 2019 5.0 Pros I love how easy this platform is to use. I can access Wingmate right from my phone at any moment. It is also easy for people to send in leads. In a world where no one wants to waste time, Wingmate makes it easy for anyone at any time to send in a lead in seconds. Cons Not much to dislike, but if I were to pick anything I would want is easier to see the title of every lead. Sometimes I am searching for leads and I cannot find the exact one I am looking for right away. Review Source Response from Wingmate October 15, 2019 Thanks so much Travis! If you have any suggestions for how we can improve the search functionality, please reach out to us! However, we've found it to be very helpful to provide as much info in the description to make it easier to search by keyword. The map view may also be very helpful if you know the general location of the lead you are looking for. Really appreciate the feedback! NC Nick C. Technology Alignment Manager Information Technology and Services Used the software for: 6-12 months ### "You definitely need this CRM" August 5, 2021 5.0 Pros I like how it’s not as congested as the bigger CRMs I’ve used in the past. It gets right to the point and is easy to use Cons Nothing so far! I love every bit of it, and my team loves it too Review Source MW Mike W. Sales Director Consumer Services Used the software for: 2+ years ### "WingMate App" October 8, 2019 5.0 It has changed the way we search for outside sales greatly and has also helped us fix any issues that our current clients have, while looking for inside sales opportunities. A side benefit has been the increased communication between the different departments. The more sets of eyes we have out there, the better the results have been! Pros Ease of use for all of our employees and the little amount of time it takes. Cons Have yet to have a problem with Wingmate. Review Source Response from Wingmate October 15, 2019 Really appreciate the review Mike! If there's ever anything we can do to improve please let us know! KS Kevin S. Service Manager Construction Used the software for: 6-12 months ### "Helps Where our Other Software Falls Short " August 10, 2021 4.0 Field repair and quote turn around. Tracking of repairs needed. Pros Incentive for the field to pass on repair information and allows the office to quickly turn around quotes. Cons Does not integrate with Jonas ERP software. It can be redundant to our Pipedrive CRM so it's not always used to the end of a process. I would like to be able to use it as our sole CRM software but it isn't at the level of Pipedrive or Salesforce Review Source Similar Products Featured