--- title: "Runa Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Runa Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/194791/Runa/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Runa Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Runa ## What is Runa? Runa HR is the main automated payroll platform that serves small and medium businesses in Mexico, hosted in the cloud. With Runa, anyone, with or without payroll experience, can pay their employees in just 4 clicks. Runa reduce the time you spend managing people, to focus on your company's strategy and culture. ## What is Runa used for? [Payroll](https://www.capterra.com/payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) Top alternative Featured Overall rating Based on 152 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price MX$1100 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Runa?[Manage this product listing](https://www.g2.com/products/runa/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Runa 4.9 (152) VS. [4.9 (4,319)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price MX$1100 Flat Rate, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (152) Ease Of Use 4.8 (4,319) Value For Money 4.8 (151) Value For Money 4.7 (3,967) Customer Service 4.8 (151) Customer Service 4.7 (4,069) ## Runa alternatives [4.3 (1,981)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (3,968)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (4,233)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/194791/Runa/alternatives/) ## FAQs about Runa Overview ### What problems does Runa solve? Runa solves manual, error-prone payroll administration by calculating, stamping, and distributing payroll while connecting employee events, absences, vacation balances, deductions, and IMSS movements in one system. HR teams, accountants, payroll administrators, and small-business owners benefit from replacing spreadsheets, reducing payment delays, and keeping employee records and Mexican labor obligations organized. Answer based on 105 reviews Overview ### Which roles and teams benefit most from Runa? Runa is most used by HR, payroll, and operations teams managing employee records, payroll processes, and administrative tasks. Finance leaders, accountants, and income specialists rely on it to support payroll-related financial oversight, while CEOs, general managers, and founders use it to monitor workforce administration and business-level people operations. Answer based on 152 reviews Overview ### What company size and industries is Runa built for? Runa is for small and medium enterprises in Mexico, with small businesses representing 79% of reviewers and Financial Services the top industry at 11%. It also serves HR teams, accountants, startups, and users without payroll experience. Computer Software accounts for 7% and Retail 5%, with payroll the most common use case at 43%. Answer based on 152 reviews Features and Usability ### What are the key features of Runa? Runa includes payroll management with direct deposit and payroll reporting for processing payments and reviewing payroll records. Its employee database and HR management centralize employee information and historical notes, while vacation/leave tracking and time off management track absences and vacation requests. Runa also covers Tax Compliance. Answer based on 36 reviews Getting Started and Support ### What training and onboarding options does Runa offer? Runa provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning features and setup steps. Answer based on 7 reviews Getting Started and Support ### What customer support options does Runa offer, and how do users rate the experience? Runa offers email/help desk, FAQ/forum, a knowledge base, 24/7 live representative support, and chat. Users generally describe support as friendly, knowledgeable, and quick to resolve payroll questions, with chat often receiving positive feedback. Some users report slower replies, generic initial responses, or delayed follow-up for specific issues. Answer based on 56 reviews Security ### How does Runa handle data security and access control? Runa uses configurable permissions and access controls that reviewers describe as simple to set up, while allowing users to access and manage information from different devices. Some organizations report that available permissions do not fully fit their structure or policies, and request more granular role controls to grant access without exposing employee salaries. Answer based on 18 reviews Features and Usability ### How easy is Runa to use for payroll? Runa makes payroll tasks easy to learn through an intuitive interface, clear calculations, and accessible navigation. Payroll newcomers, HR staff, and small business teams often handle routine processing without extensive training, while some users need initial guidance to understand less familiar features or explore functionality beyond payroll. Answer based on 17 reviews Features and Usability ### How does Runa help manage employees and HR tasks? Runa centralizes payroll and HR management, helping teams track employee data, absences, leave, and pay information in one place. HR departments, sales leaders, and growing businesses value automation, reporting, and support for varied payroll needs; however, some organizations find implementation takes longer and requires more hands-on guidance. Answer based on 17 reviews ## Who uses Runa? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 14,676 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) Runa supports all three features that reviewers consider most important: **Payroll Management**, **HR Management**, and **Employee Database**. Together, these capabilities help businesses process payroll accurately, manage core HR tasks in one place, and maintain organized employee records, allowing teams to handle day-to-day workforce operations more efficiently. Payroll Management 4.9 (74) 31.08% of 74 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently HR Management 4.8 (28) 14.29% of 28 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management Employee Database 4.8 (73) 28.77% of 73 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Time & Attendance 4.5 (25) 36.00% of 25 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy Payroll Reporting 4.8 (58) 24.14% of 58 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Tax Compliance 4.8 (44) 20.45% of 44 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Runa 37 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Benefits Management: Record employee's benefit plans and selections throughout career progression - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Data Import/Export: Import and export data to and from software applications - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Self Service: Gateway through which employees can access the system - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Labor Forecasting: Predict labor requirements based on past and present data/trends - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Outsourcing: Delegate payroll processing to third party vendors - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Track and manage sick leave time - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time --- Get Advice We can help you find the software with the features you need. Features 4.7 (152) 4.7 Based on 152 reviews ## Pricing Value for money 4.8 (151) Basic MX$1,100 Flat Rate,Per Month Value for money 4.8 (151) 4.8 Based on 151 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (151) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (151) 4.8 Based on 151 reviews ## User reviews Overall rating 4.9 Based on 152 reviews Filter by rating 5(136) 4(15) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AD Adriana D. Accounting Accounting ### "Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 En los mas de 5 años con runa me ha gustado mucho su uso y su facilidad para los procesos. Muy rapido y tenerlo en la nube facilita el HO. Pros Ease of Use Es muy intuitivo y facil de usar para el equipo de HR La atencion es excelente para resolucin de dudas Cons Solo cuestiones de vales de despensa que no hemos podido establecer full en segunda quincena, nos lleva mucho tiempo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Juan Antonio G. CEO Computer & Network Security ### "RUNA RH Plataforma de nomina muy confiable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 20, 2026 Muy buena plataforma, muy recomendable para pequeñas y medianas empresas por su capacidad funcional rápida e intuitiva. Pros Facilidad de uso de la plataforma, Gestión y ejecución de Nomina de forma sencilla, beneficios y prestaciones agregan mucho valor a mi estructura de RH. Cons Atención a los casos de soporte que enviamos, a veces nos dan respuestas genéricas, las incidencias las resuelven pero podría mejorar respuesta inicial. Switched from [Aspel SAE](https://www.capterra.com/p/200693/Aspel-SAE/) Mayor funcionalidad necesaria en la empresa como gestión de vacaciones, asistencias, plataforma autoservicio para empleados y manejo de nomina facil. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CZ Claudia Z. Directora General Human Resources ### "Recomiendo a RUNA por ser un aliado estrategico en la administracion de RRHH" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2024 Excelente tenemos años utilizando RUNA somos de los primeros clientes. Pros Runa ha sido un aliado estrategico en el manejo de nomina , facil de llevar la administracion de RRHH , ademas de prestaciones y beneficios. Cons Lo que menos me ha gustado de RUNA es tal vez que sus Ejecutivos de Atencion a Clientes fuera del chat han rotado y de pronto hay temas que no se sabe a quien dirigirse. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LA Luis A. Director de Operaciones Financial Services ### "Mejorar parte de Vacaciones" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 2, 2024 Buena en general para ver el calendario de quienes estan de vacaciones. Pros Facil de Usar, intuitiva y nos ayudaba a saber quienes estaban de vacaciones con el calednario. Cons Para el control de vacaciones no pudimos dejarlo bien setteado. Alternatives considered [Buk](https://www.capterra.com/p/208706/Buk/) [Sesame HR](https://www.capterra.com/p/143413/SesameHR/) Reasons for choosing Runa Los conocimos primero y el precio parecia bueno. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL Jose Luis C. Socio Director Management Consulting ### "Excelente software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2024 En general es buen producto, creo que deberia de ser mas barato el costo fijo, para empresas chicas que no tenemos mucho personal deberia de ser por empleados. Pros Facilidad en el calculo y timbre. Excelente producto. La dispersion también es una ventaja, poder depsoitar a cualquier cuenta independientemente del banco. Cons No me gusta el sistema de asistencia, creo que podria mejorar pues no confio que la gente use su codigo. Me gustaria dejar una rablet fija y ahi hicieran su asistencia. Algo asi como los checadores tradicionales. También creo que pudieran mejorar en los reportes, medidores como rotacion, 360, evaluaciones, etc Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC Juan Carlos C. CEO Computer & Network Security ### "Muy buen valor por tu dinero" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 30, 2024 Yo tengo la nomina administrada por lo que no he batallado mucho haciendo configuraciones, la plataforma tiene una interfaz decente y la empresa tiene buenos asesores, me ha ahorrado muchísimo tiempo y esfuerzo comparado con llevar la nómina yo mismo. Por otro lado no hay certeza de que te respondan rápido las peticiones de asesoría o de que cumplan a cabalidad con el calendario que ellos mismos proponen, pues sus asesores están usualmente sobresaturados con muchos clientes. Aunque esto ha mejorado bastante en los últimos meses. Pros Plataforma para nominas bastante completa Calendario de Eventos Centralizados Recibos enviados automáticamente Autoservicio de empleados para sus datos personales Cons No llegan las notificaciones para aprobaciones La interfaz no es muy amigable Reasons for choosing Runa Facilidad de uso comparado con un proceso manual, la posibilidad de la nomina administrada, el costo asequible Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Claudia Maria D. Finance Manager Facilities Services ### "Super Amigable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2024 Pros Es el sistrma que hemos estado usando en la compañia donde trabajo, es muy amigable para calcular, dispersar y ejecutar nomina finiquitos y liquidaciones. Cons Todo me parece perfecto, yo no batallo nada. Solo que domiciliaran el pago Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GM Giovana M. Contador Externo Retail ### "Intuitivo sistema de nómina para ti y tus empleados" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2024 Ha sido una gran experiencia trabajar con runahr, siempre me han atendido cuando te una duda o requerimiento técnico. Pros Me gusta que es un sistema intuitivo, que permite la interacción con tus empleados en tiempo real, almacenamiento de documentos, lo que permite tener un expediente por empleado. Actualizaciones fiscales al día. Que es un sistema en la nube. Cons El tema de vacaciones, que no contabiliza las del año "vencido", solo acumula el total por pagar. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Nitza D. People OPS Lead Renewables & Environment ### "Evaluación Runa" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2024 Excelente servicio siempre! Ya no tenemos que preocuparnos por hacer los cálculos ya que ellos se encargan de todo, nosotros unicamente revisamos que la información venga en orden Pros El servicio, nuestros asesores siempre están al pendiente y dispuestos a apoyar y solucionar dudas. Nos facilita mucho la gestión de los pagos y las retenciones. Cons Lo único que mejoraria es la gestión de los dias de vacaciones en su plataforma Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Julio S. direccion Retail ### "Gran software de gestion de RH" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 9, 2024 Pros Lo mejor es la creación de nominas y el alta y baja de empleados en IMSS Cons Algunos pequeños errores en la reactivación de un empleado cuando dejó de laborar y es vuelto a contratar meses despues. Alternatives considered [Worky](https://www.capterra.com/p/195463/Worky/) Reasons for choosing Runa Conexion a IMSS directa y calculo de nomina a pagar facil Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/194791/Runa/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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