# Runa Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Runa Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/194791/Runa

---

# 

 Runa Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Runa

## What is Runa?

Runa HR is the main automated payroll platform that serves small and medium businesses in Mexico, hosted in the cloud. With Runa, anyone, with or without payroll experience, can pay their employees in just 4 clicks. Runa reduce the time you spend managing people, to focus on your company's strategy and culture.

## What is Runa used for?

[Payroll](https://www.capterra.com/payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)

Top alternative

Featured

Overall rating

Based on 152 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

MX$1100

Flat Rate, Per Month

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Runa

4.9 (152)

VS.

[4.9 (4,278)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

MX$1100

Flat Rate, Per Month

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (152)

Ease Of Use

4.8 (4,278)

Value For Money

4.8 (151)

Value For Money

4.7 (3,928)

Customer Service

4.8 (151)

Customer Service

4.7 (4,030)

## Runa alternatives

[4.6 (3,431)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (4,209)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (1,845)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (3,963)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/194791/Runa/alternatives/)

## FAQs about Runa

Overview

### What problems does Runa solve?

Runa solves manual, error-prone payroll and HR administration by replacing spreadsheets, disconnected records, and repetitive calculations with one system for payroll runs, employee files, vacations, absences, attendance, and IMSS/SAT processes. HR teams, accountants, payroll specialists, and growing companies benefit most from faster onboarding, fewer mistakes, and clearer employee control.

Answer based on 123 reviews

Overview

### Which roles and teams benefit most from Runa?

Runa is most used by HR teams, finance staff, and business leaders who need to manage payroll, employee records, and benefits with less manual work. Operations managers and administrators use it to streamline onboarding, reporting, and compliance, while executives rely on it for workforce visibility and more efficient people management.

Answer based on 152 reviews

Overview

### What company size and industries is Runa built for?

Runa is for small and medium enterprises in Mexico, with 79% of reviewers from small businesses and 14% from midsize companies. It is used most in Financial Services at 11%, followed by Computer Software at 7% and Retail at 5%, with payroll as the main use case for 43% of reviewers.

Answer based on 152 reviews

Features and Usability

### What are the key features of Runa?

Runa includes core payroll management features such as payroll calculation, timbrado, direct deposit, and tax compliance, plus HR tools for employee profiles, document storage, vacation and leave tracking, and attendance management. Differentiating features include IMSS and SAT integrations, employee self-service, access controls, and payroll outsourcing.

Answer based on 105 reviews

Integrations

### Which third-party tools and platforms does Runa integrate with?

Runa integrates with Google Forms and Xodo Sign for HR data collection and digital document signing. These integrations support employee information intake and contract workflows, giving Runa connections to two third-party tools used for forms and e-signature tasks.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does Runa offer?

Runa provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users written and visual reference material for setup and feature review.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does Runa offer, and how do users rate the experience?

Runa offers email/help desk, FAQ/forum, a knowledge base, 24/7 live support, and chat. Users generally describe support as fast, helpful, and attentive, with personalized guidance and quick issue resolution. Some mention slower replies, generic initial responses, and delays on specific follow-up or documentation-related cases.

Answer based on 55 reviews

Security

### How does Runa handle data security and access control?

Runa uses simple, configurable controls and permissions that are easy to set up, manage at the company level, and access across devices. Reviewers highlight adaptable settings and accessible workflows, but some note limited flexibility in roles and permissions, especially when trying to restrict sensitive salary visibility for certain users.

Answer based on 18 reviews

Ease of use

### Is Runa easy to use for payroll management?

Runa makes payroll management easy to learn and run, even for teams without deep payroll experience. Many small business operators and HR staff describe the platform as intuitive, clear, and quick to navigate, though some users mention an initial learning curve when exploring advanced features beyond basic payroll tasks.

Answer based on 17 reviews

## Who uses Runa?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 104 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 104 reviews

Human Resources

24%

Human Resources

24%

Administrative

24%

Finance & Accounting

22%

Consulting

10%

Others

20%

Top industries

Based on 104 reviews

Financial Services

37%

Retail

17%

Information Technology and Services

17%

Accounting

15%

Other

14%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payroll Management

4.9 (74)

31.08% of 74 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Employee Database

4.8 (73)

28.77% of 73 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Payroll Reporting

4.8 (58)

24.14% of 58 reviewers that rated this feature as important or highly important

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Tax Compliance

4.8 (44)

20.45% of 44 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Direct Deposit

4.8 (38)

21.05% of 38 reviewers that rated this feature as important or highly important

Digitally deposit correct payroll amounts into individual employee's bank accounts

Time Off Management

4.5 (37)

24.32% of 37 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

Runa 34 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Record employee's benefit plans and selections throughout career progression

Track and manage schedules and meetings via an integrated calendar

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Import and export data to and from software applications

Digitally deposit correct payroll amounts into individual employee's bank accounts

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Centralized storage for employee data, records, and performance metrics

Assign working shifts or tasks to employees based on their availability

Automates core HR functions such as talent management, employee evaluation and learning management

Predict labor requirements based on past and present data/trends

Pay employees in multiple states with correct tax deduction amounts in each

Manage employee salary processes, data, taxes, and records administration efficiently

Delegate payroll processing to third party vendors

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Track and manage sick leave time

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Track employee/learner's progression through training programs

Request, track, and manage time off requests and vacation time

Get Advice

We can help you find the software with the features you need.

Features

4.7 (152)

4.7

Based on 152 reviews

## Pricing

Value for money

4.8 (151)

Basic

MX$1,100

Flat Rate,Per Month

Value for money

4.8 (151)

4.8

Based on 151 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (151)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (151)

4.8

Based on 151 reviews

## User reviews

Overall rating

4.9

Based on 152 reviews

Filter by rating

5(136)

4(15)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AD

Adriana D.

Accounting

Accounting

### "Ease of Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2026

En los mas de 5 años con runa me ha gustado mucho su uso y su facilidad para los procesos. Muy rapido y tenerlo en la nube facilita el HO.

Pros

Ease of Use Es muy intuitivo y facil de usar para el equipo de HR La atencion es excelente para resolucin de dudas

Cons

Solo cuestiones de vales de despensa que no hemos podido establecer full en segunda quincena, nos lleva mucho tiempo

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Juan Antonio G.

CEO

Computer & Network Security

### "RUNA RH Plataforma de nomina muy confiable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 20, 2026

Muy buena plataforma, muy recomendable para pequeñas y medianas empresas por su capacidad funcional rápida e intuitiva.

Pros

Facilidad de uso de la plataforma, Gestión y ejecución de Nomina de forma sencilla, beneficios y prestaciones agregan mucho valor a mi estructura de RH.

Cons

Atención a los casos de soporte que enviamos, a veces nos dan respuestas genéricas, las incidencias las resuelven pero podría mejorar respuesta inicial.

Switched from

[Aspel SAE](https://www.capterra.com/p/200693/Aspel-SAE/)

Mayor funcionalidad necesaria en la empresa como gestión de vacaciones, asistencias, plataforma autoservicio para empleados y manejo de nomina facil.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CZ

Claudia Z.

Directora General

Human Resources

### "Recomiendo a RUNA por ser un aliado estrategico en la administracion de RRHH"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2024

Excelente tenemos años utilizando RUNA somos de los primeros clientes.

Pros

Runa ha sido un aliado estrategico en el manejo de nomina , facil de llevar la administracion de RRHH , ademas de prestaciones y beneficios.

Cons

Lo que menos me ha gustado de RUNA es tal vez que sus Ejecutivos de Atencion a Clientes fuera del chat han rotado y de pronto hay temas que no se sabe a quien dirigirse.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LA

Luis A.

Director de Operaciones

Financial Services

### "Mejorar parte de Vacaciones"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 2, 2024

Buena en general para ver el calendario de quienes estan de vacaciones.

Pros

Facil de Usar, intuitiva y nos ayudaba a saber quienes estaban de vacaciones con el calednario.

Cons

Para el control de vacaciones no pudimos dejarlo bien setteado.

Alternatives considered

[Buk](https://www.capterra.com/p/208706/Buk/)

[Sesame HR](https://www.capterra.com/p/143413/SesameHR/)

Reasons for choosing Runa

Los conocimos primero y el precio parecia bueno.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Jose Luis C.

Socio Director

Management Consulting

### "Excelente software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2024

En general es buen producto, creo que deberia de ser mas barato el costo fijo, para empresas chicas que no tenemos mucho personal deberia de ser por empleados.

Pros

Facilidad en el calculo y timbre. Excelente producto. La dispersion también es una ventaja, poder depsoitar a cualquier cuenta independientemente del banco.

Cons

No me gusta el sistema de asistencia, creo que podria mejorar pues no confio que la gente use su codigo. Me gustaria dejar una rablet fija y ahi hicieran su asistencia. Algo asi como los checadores tradicionales. También creo que pudieran mejorar en los reportes, medidores como rotacion, 360, evaluaciones, etc

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Juan Carlos C.

CEO

Computer & Network Security

### "Muy buen valor por tu dinero"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 30, 2024

Yo tengo la nomina administrada por lo que no he batallado mucho haciendo configuraciones, la plataforma tiene una interfaz decente y la empresa tiene buenos asesores, me ha ahorrado muchísimo tiempo y esfuerzo comparado con llevar la nómina yo mismo. Por otro lado no hay certeza de que te respondan rápido las peticiones de asesoría o de que cumplan a cabalidad con el calendario que ellos mismos proponen, pues sus asesores están usualmente sobresaturados con muchos clientes. Aunque esto ha mejorado bastante en los últimos meses.

Pros

Plataforma para nominas bastante completa Calendario de Eventos Centralizados Recibos enviados automáticamente Autoservicio de empleados para sus datos personales

Cons

No llegan las notificaciones para aprobaciones La interfaz no es muy amigable

Reasons for choosing Runa

Facilidad de uso comparado con un proceso manual, la posibilidad de la nomina administrada, el costo asequible

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Claudia Maria D.

Finance Manager

Facilities Services

### "Super Amigable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2024

Pros

Es el sistrma que hemos estado usando en la compañia donde trabajo, es muy amigable para calcular, dispersar y ejecutar nomina finiquitos y liquidaciones.

Cons

Todo me parece perfecto, yo no batallo nada. Solo que domiciliaran el pago

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GM

Giovana M.

Contador Externo

Retail

### "Intuitivo sistema de nómina para ti y tus empleados"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 15, 2024

Ha sido una gran experiencia trabajar con runahr, siempre me han atendido cuando te una duda o requerimiento técnico.

Pros

Me gusta que es un sistema intuitivo, que permite la interacción con tus empleados en tiempo real, almacenamiento de documentos, lo que permite tener un expediente por empleado. Actualizaciones fiscales al día. Que es un sistema en la nube.

Cons

El tema de vacaciones, que no contabiliza las del año "vencido", solo acumula el total por pagar.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Nitza D.

People OPS Lead

Renewables & Environment

### "Evaluación Runa"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2024

Excelente servicio siempre! Ya no tenemos que preocuparnos por hacer los cálculos ya que ellos se encargan de todo, nosotros unicamente revisamos que la información venga en orden

Pros

El servicio, nuestros asesores siempre están al pendiente y dispuestos a apoyar y solucionar dudas. Nos facilita mucho la gestión de los pagos y las retenciones.

Cons

Lo único que mejoraria es la gestión de los dias de vacaciones en su plataforma

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Julio S.

direccion

Retail

### "Gran software de gestion de RH"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 9, 2024

Pros

Lo mejor es la creación de nominas y el alta y baja de empleados en IMSS

Cons

Algunos pequeños errores en la reactivación de un empleado cuando dejó de laborar y es vuelto a contratar meses despues.

Alternatives considered

[Worky](https://www.capterra.com/p/195463/Worky/)

Reasons for choosing Runa

Conexion a IMSS directa y calculo de nomina a pagar facil

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/194791/Runa/reviews/)

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