--- title: "SMAC CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SMAC CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/194836/SMAC-CRM/" page_type: "product" language: "en" --- # SMAC CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SMAC CRM ## What is SMAC CRM? The SMAC CRM App helps you to manage your customers and business while you are on the move. Use your mobile into a personal sales assistant to analyze your everyday activities and focus on what matters the most. Manage your schedule, track your sales visits, collaborate with your team to grow your sales and nurture client relationships with timely customer support. ## What is SMAC CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMAC CRM?[Manage this product listing](https://www.g2.com/products/smac-crm/claim_requests/new?auto=true) ## SMAC CRM Overview Updated August 2026 AI summary SMAC CRM offers businesses of all sizes a cloud-based solution for managing customer relationships, featuring tools for contact management, interaction tracking, task and workflow management, and reporting. With mobile access across Android and iOS devices, organizations can oversee client communications and team activities from anywhere, supporting collaboration and visibility across customer engagement processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMAC CRM 4.0 (1) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.0 (4,388) Value For Money 5.0 (1) Value For Money 4.0 (3,517) Customer Service 5.0 (1) Customer Service 4.1 (3,527) ## SMAC CRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about SMAC CRM Overview ### What company size and specific industries is SMAC CRM built for? SMAC CRM is designed for all companies, including small businesses, that need help managing customers, schedules, sales visits, and team collaboration. The vendor description does not name specific industries, so the target audience appears to be general business use across a wide range of sectors. Features and Usability ### What are the key features of SMAC CRM? SMAC CRM offers contact management, interaction tracking, and task management for organizing customer records and follow-ups. It also includes workflow management, calendar and reminder system features for scheduling, plus reporting and analytics and mobile access for viewing data and managing activities across devices. Getting Started and Support ### What training and onboarding options does SMAC CRM offer? SMAC CRM provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled instruction for groups, and documentation gives written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does SMAC CRM offer? SMAC CRM provides chat support. No reviewer feedback about support is available in the catalog data, so user experience details such as response speed, helpfulness, or recurring frustrations are not described. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers point to the following as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) SMAC CRM includes other functionality that reviewers also value, particularly **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and keep relationship information up to date, helping businesses manage follow-ups more efficiently and maintain better visibility into customer communications. Calendar/Reminder System Notifications/alerts for upcoming events or tasks Contact Management Manage, organize, and store contact information Interaction Tracking Track interaction history by documenting conversations for contacts Mobile Access Access software remotely via mobile devices Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Task Management Create, manage and track all task activities and progression SMAC CRM 7 features ### All Features - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mobile Access: Access software remotely via mobile devices - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Task Management: Create, manage and track all task activities and progression - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AJ Arjun J. Self-Employed E-Learning ### "Best Free CRM " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 23, 2019 Pros The software is really easy to use and user-friendly. The best part of the software is the incredible features of the software. All the features are reliable and perfect for the software. Customer support of the software is very good and friendly. The software is made for all the types of business even if it is a small startup business or a big successful business. Cons There not much features but which are provided are at its best. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 13, 2019 Hi Arjun Joshi, We're lucky to have you. We are looking forward to give all the features. Thanks again for being such a fantastic customer! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.