--- title: "Clean Mailbox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Clean Mailbox Software - reviews, pricing plans, popular comparisons to other Secure Email Gateway products and more." source_url: "https://www.capterra.com/p/194838/Clean-Mailbox/" page_type: "product" language: "en" --- # Clean Mailbox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Clean Mailbox ## What is Clean Mailbox? Clean Mailbox is an innovative solution to protect emails of your business and your collaborators from malwares that they might receive. Remove malwares (virus, trojan, ransomwares, ...), spams, and phishings by choosing Clean Mailbox. Hosted & maintained by ourselves, you'll just have to configure it from our manager. No matter if you have your own SMTP server (Postfix, Sendmail, Exchange, etc.), or if you use hosted SMTP like G Suite (Google), Outlook365 (Microsoft), OVH, Gandi, 1&1... ## What is Clean Mailbox used for? [Email Security](https://www.capterra.com/email-security-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Clean Mailbox?[Manage this product listing](https://www.g2.com/products/clean-mailbox/claim_requests/new?auto=true) ## Clean Mailbox Overview Updated September 2026 AI summary Clean Mailbox offers cloud-based email security for organizations of all sizes, focusing on protecting inboxes from threats through email attachment protection and advanced filtering. Businesses can manage spam with quarantine options, customize sender access via whitelisting or blacklisting, and access reporting and analytics features for greater visibility into email risks and security trends. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Clean Mailbox 4.7 (6) VS. [4.9 (338)](https://www.capterra.com/p/233248/Hoxhunt/reviews/) Starting Price €1 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6) Ease Of Use 4.9 (241) Value For Money 5.0 (4) Value For Money 4.8 (192) Customer Service 5.0 (5) Customer Service 4.8 (192) ## Clean Mailbox alternatives [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (39)](https://www.capterra.com/p/227959/Virtru/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) [4.6 (241)](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) [4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/) Starting price $1.26 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168436/SpamTitan/) [View all alternatives](https://www.capterra.com/p/194838/Clean-Mailbox/alternatives/) ## FAQs about Clean Mailbox Overview ### What company size and specific industries is Clean Mailbox built for? Clean Mailbox is designed for individual email users as well as organizations of all sizes, from small businesses to large companies. It does not focus on a specific industry, so it suits general email use across many sectors. Features and Usability ### What are the key features of Clean Mailbox? Clean Mailbox offers email filtering as its core feature, along with email attachment protection for handling risky files. It also includes spam quarantine to isolate unwanted messages, whitelisting and blacklisting to control sender access, and reporting and analytics for tracking mail activity. Getting Started and Support ### What customer support options does Clean Mailbox offer? Clean Mailbox provides chat support. Support quality cannot be assessed from reviewer feedback here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,078 Secure Email Gateway reviews Capterra reviewers highlight these as the features buyers care about most when choosing Email Security software: - **Threat Response** (**49%** of reviewers rated this feature as critical) - **Email Attachment Protection** (**58%**) - **Threat Protection** (**51%**) Clean Mailbox includes **Email Attachment Protection**, which helps screen file-based risks before they reach inboxes. However, it does not offer **Threat Response** or **Threat Protection**. Instead, it provides **Email Filtering** (**47%**), giving teams another way to reduce unwanted or suspicious messages. Together, these capabilities help businesses lower email-related risk and keep inboxes cleaner, allowing teams to spend less time sorting threats manually. Email Attachment Protection Provides protection against malicious attachments. Email Filtering Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Spam Quarantine Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion Whitelisting/Blacklisting Control system access and/or deliverability for applications and email addresses Clean Mailbox 5 features ### All Features - Email Attachment Protection: Provides protection against malicious attachments. - Email Filtering: Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Spam Quarantine: Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 5.0 (4) Free Trial Basic €1.00 Per User,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(5) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MM Mimi M. Producer Marketing and Advertising ### "Confusing, minimalism got in the way" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 14, 2020 Wouldn't really recommend - I'd suggest making the user experience more straightforward and coherent. Pros I liked that there was an effort to make things one-touch/less clicks. That was nice - the idea of less clutter and less effort involved in making your inbox organized. Cons The minimalism of the whole company/software got in the way, honestly. I was very confused on how to use it and ended up deleting emails by accident, or archiving them, and had no idea how to undo what I just did. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Wanted to try something new, but ended up going back to Gmail. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2020 Dear Mimi McCormick, Thank you for submitting your review. But I need to add some details to it. 1. We do not provide an alternative to Gmail, as we don't offer SMTP/IMAP/POP services. We are not an email service provider. We provide a SMTP gateway between your SMTP and Internet. 2. I don't see any record about you in our customers history, nor in our trials history. Based on these 2 things, I think you've submitted your review to the wrong page here, as you've never tried our solution. Feel free to get a trial account, I'll be happy to show you how great is our product. Best regards, Camille OP Olivier P. Developper Government Administration ### "Simple and effective use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2019 CleanMailbox is listening to its customers. Pros The software is simple to use and the efficiency is great. Cons Nothing, this software is very easy to use and efficiency. Reasons for choosing Clean Mailbox For its simplicity and proven effectiveness Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 4, 2019 Thank you Olivier. We appreciate our collaboration. RJ Romain J. Partner Graphic Design ### "Best anti spam tool for us" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2019 No more spam nor massmail at all. Wonderfull, that is the word. We are a design/web agency so we are planning to talk about it to our clients. We are very satisfied. Pros The price How easy it is to activate The fact you do not have anything to do daily, it just make the job. The support is very kind and took the time to explain us how it works. Cons Nothing. We are using it since 2 months and everything is ok. Reasons for choosing Clean Mailbox The price and the fact it was activated immediately, very easily, for all of the emails addresses of our agency, in one click. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 4, 2019 Thank you Romain, it's a pleasure to work with you. CO Camille O. CEO Computer & Network Security ### "Time saver !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 Now, i can use my time to my job and stop thinking about managing my mailbox full of spam. I can easily forward a spam if it is not detected, but it's really rare. Pros It saved me from spending time with spam management ! Cons new spam waves are sometimes not detected Reasons for choosing Clean Mailbox Price and functionnalities Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 4, 2019 Thank you for this review Camille. We'll be in touch to improve your settings in order to detect all spams. CH Claire H. Technicienne Internet et Demat Public Relations and Communications ### "Simple et efficace" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 Pros Tres facile à utiliser et tres efficace. Tres bon service de support Cons dommage que les mails débloqués ne puissent pas être renvoyés Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 4, 2019 Thank you for this review Claire. Unblocked emails can be sent back. We'll be in touch for this. YB Yann B. Responsable service administration numerique Government Administration ### "Easily and Operability" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 Pros The simplicity to use it. Even administrative people can use it. Cons Is missing a form to add more domains directly from the admin zone Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 4, 2019 Hi Yann. Thank you for this review. It's a pleasure to work with you. About a way to manually add your domains, it's because you've a specific agreement with us, out of the automated process. Classical users can add their own domains. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.