# Ochatbot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ochatbot the right Conversational AI Platform solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194923/Ochatbot/reviews --- Ochatbot 4.8 (8) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Reviews of Ochatbot Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jim K. President Marketing and Advertising Used the software for: 2+ years ### "Great way to maximize revenue" February 25, 2020 5.0 I recommend this specific chatbot for any client looking to maximize their revenue, and have started using it on one of our sister companies: An eCommerce store selling sporting goods. Ochatbot has helped me understand how easily customers can get confused, and how to make even the site navigation more effective. Pros No coding means a quick implementation for clients. Helps lost users, more friendly than site search, increases revenue by increasing conversion, decreases bounce rate, is mobile friendly, company implements suggestions quickly. Separate from Facebook Messenger. Cons I have a client that wanted live chat features. That isn't a con now though, as they added that feature request quickly for us. Reason for choosing Ochatbot The support from a smaller passionate vendor like oChatbot is much better than larger firms can provide: Feature requests are implemented quickly, and me support interactions have always been with experts in analytics, conversion and chat. Review Source LO Libby O. Principal Marketing and Advertising Used the software for: 6-12 months ### "The Future of Search" March 2, 2020 5.0 Pros Trends are showing lower time on-site across the web. Customers want to access their info instantly with minimal search. Ochatbot helps us and our clients connect with customers on their terms. It's fully customizable to our business. Cons At this time they do not have live chat but I read Ometrics is launching it in March 2020. Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: Less than 6 months ### "Ochatbot review" July 26, 2022 3.0 Positive experience, Ochatbot integrated into an ecommerce application. Pros Ochatbot's artificial intelligence gives the impression of talking to a real person, accurate and responsive communication. Cons The webpage design could be better and the price maybe is too high compared to other competitors. Review Source MC Matt C. Ecommerce Manager Retail Used the software for: 1-2 years ### "Charlottes Web" February 25, 2020 5.0 Pros Ease of use and implementing new content Cons I think if anything we could improve the UX of the bot but that's most likely on my team for styling Review Source SH Susan H. Owner Hospitality Used the software for: 6-12 months ### "Ochatbot" February 25, 2020 5.0 Pros It answered most commonly asked questions by potential clients leading to conversions and allowing me time to focus on more important tasks. Cons I find it to meet most all of my needs and objectives. Review Source JG Justin G. Search Analyst Marketing and Advertising Used the software for: 6-12 months ### "Easy To Set Up AI Chatbot" February 25, 2020 5.0 Very easy to implement. We had a stagnation of incoming leads with our previous bot. This helped us retain our users at a much higher rate. Pros Fast Setup For E-Commerce Increased Conversions/Leads Pro-Plan - Great Price & They Handle All The Work More Options Than Other Bots Cons Needs More Customization & Style Options Switched from [ChatBot](https://www.capterra.com/p/166420/ChatBot/) Price Ease Of Use Increase in KPI Review Source JB Jeff B. President Retail Used the software for: 6-12 months ### "Very helpful product" February 25, 2020 5.0 Pros The product is easy to use and works well with our site. Cons I wish we had this product in use much sooner. Review Source jB james B. President Wholesale Used the software for: 1-2 years ### "Chatbot Drives Revenues" February 25, 2020 5.0 Pros it serves as a great resource for customers for answering questions and acting as a quick search vehicle. And, it is leading to higher revenues on our site. Cons nothing. we have not had any issues Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.