Average Ratings

1 Review

  • 1 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 1 / 5
    Customer Service

Product Details

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About CyberSource

CyberSource solutions are used by Internet 500 companies, leading brands in travel and new media, as well as insurance and education institutions. With our solutions you get high performance eCommerce payment management capabilities to help capture and keep more revenue, reduce cost, complexity and risk, and scale efficiently.


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CyberSource Reviews Recently Reviewed!


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Beware of the processor

Nov 13, 2018
1/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The only thing I have to say that would be slightly positive is that it was easy to set up.

Cons: They will say that they can save you money when you switch to them. They are not. There is fees for everything, including a terminal to use their product. They also make you sign a contract for both, which will not be clearly stated by your rep. When you have finally had enough of Cybersource, you will be charged hefty fees from both Cybersource and their terminal. I was only notified of Cybersource's termination fee. Now my representative with not answer back, even to give a copy of the contract stating this.

Overall: Terrible experience. Better Business Bureau rating are terrible as well. Wish I had know before switching to them.