# Page 2 | Browsee Software 2026: Features, Integrations, Pros & Cons | Capterra > Page 2 - Capterra's in-depth exploration of Browsee Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Browsee Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/195065/Browsee --- Page 2 - Browsee Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Browsee ## User reviews BV Basil V. Manager Consumer Goods ### "improve your conversions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 20, 2020 Good product to identify why users abandon payment or shooing carts Pros It helps to analyse by giving the real engagement metrics. We are able to create feedback and funnels that triggers more conversions on our website Cons Not able to understand the logic why a user dropped out. Reasons for choosing Browsee Ease of use and reports Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2020 Thank you so much for your kind words. We are working further on our page story feature where our users will better be able to know what happened on a page and why users left. SA Steven A. CEO Information Services ### "Excellent and Insightful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2020 When we launched our website, we didn't know how our users were really using our website. We were making a lot of assumptions. Once we installed Browsee, our eyes were opened and could make improvements that had instant effect on UX. Pros The insights that you get by viewing the interaction of the end user with your web application is second to none. It allows you to see where all the UI and UX pitfalls occur and in turn helps us improve our product. Cons There isn't much I don't like about Browsee. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 21, 2020 Thanks a lot, Steven for your kind words :) AU Anonymous User Product Manager Information Technology and Services ### "Good Tools for Bugs detection and UX improvmenet " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 20, 2020 A good tool to track issues of users and help in the UI/UX improvement of a product. Pros Ability to track down the activities of individual users or segment. Auto triggers of suspected behaviours or issues. Cons UI/UX of the software needs improvement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2020 Thank you so much for your review. We are working on improving our UI/UX and will soon be releasing a new version of Browsee. LB Lorin B. Design Lead Design ### "Great for novices to pros" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 20, 2020 It was really exciting to explore all the features and consider how it can lead to improving my site and how I gain new clients. Pros What I liked most was the ability to literally see how users interact with my site on a level that’s way beyond any analytics software I have used before. The ability to go super deep on metrics is endless and invaluable. Cons The learning curve is a bit steep if you want to use some of the more advanced functionality. Initial support from a rep would be very useful as I am tech savvy, but not everything was straight forward at first. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2020 Thanks a lot for your kind words. We will work towards improving our onboarding as well as our UX. SK Shahbaz K. Web Development Specialist Retail ### "Better than the rest!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 20, 2020 Pros Browsee allows me to track all our stores and our main website and capture actual user experiences which allow us to quickly identify issues that customers might have trying to checkout. We were able to quickly resolve a users checkout problem by replaying his session, saving us the sale! Cons Pretty much everything is to like, although I’d love it if the UX was a bit more intuitive. Switched from [Crazy Egg](https://www.capterra.com/p/163520/Crazy-Egg/) CrazyEgg charges too much, and is an inferior product compared to browsee in my opinion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 21, 2020 Thank you so much for your kind words and we will definitely work towards improving our UX. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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