# Browsee Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Browsee Software - reviews, pricing plans, popular comparisons to other Heatmap products and more. Source: https://www.capterra.com/p/195065/Browsee/reviews --- # Browsee Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Browsee ## What is Browsee? Browsee is a tool to help applications in understanding and giving flawless experience to their users via session recordings, heatmaps, and widgets. Browsee automatically tags interesting user sessions which reduces the client's effort to watch sessions to 1%. It gives easy to customize widgets that can be triggered when user experience is hurt to improve their experience in real-time. 10x usability via Chrome Extension to get easy insights overlaid with the client's product. ## What is Browsee used for? [Heatmap](https://www.capterra.com/heatmap-software/) Overall rating Based on 30 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price ₹19 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Browsee?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://browsee.io&name=Browsee) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Browsee 4.6 (30) VS. [4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price ₹19 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (30) Ease Of Use 4.6 (260) Value For Money 4.8 (27) Value For Money 4.6 (224) Customer Service 4.6 (24) Customer Service 4.7 (210) ## Browsee alternatives [4.5 (17)](https://www.capterra.com/p/172116/PageSense/reviews/) Starting price $12.00 Per User, Per Month Highest Rated [4.9 (328)](https://www.capterra.com/p/218549/UserWay/reviews/) Starting price $69.00 Per User, Per Month [4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month [4.7 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/) Starting price $111.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/195065/Browsee/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Behavioral Analytics 4.8 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Track and analyse user behavior within a system or network Dashboard 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Heatmaps 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important A visual display that uses a color spectrum to show how visitors interact with areas of a web page Website Analytics 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and analyze information regarding website visitors Screen Activity Recording 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Capture what is happening on a computer screen Browsee 5 features Track and analyse user behavior within a system or network Assembly of graphs and charts for visualizing and tracking statistics/metrics A visual display that uses a color spectrum to show how visitors interact with areas of a web page Capture what is happening on a computer screen Track and analyze information regarding website visitors Get Advice We can help you find the software with the features you need. Features 4.6 (30) 4.6 Based on 30 reviews ## Pricing Value for money 4.8 (27) Free Trial Free Version Basic ₹19.00 Per User,Per Month Value for money 4.8 (27) 4.8 Based on 27 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (24) 4.6 Based on 24 reviews ## User reviews Overall rating 4.6 Based on 30 reviews Filter by rating 5(19) 4(11) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User E-commerce Consumer Goods ### "Very useful app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 September 29, 2022 Pros Software helps me locate buyers and areas where I might get a sale Cons Difficult looking at which country buyers are from Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2022 Thank you so much! HB Harika B. Demand Generation Events Services ### "A decent CRO tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 29, 2022 Features are very limited compared to other CRO tools available in the market. Pros A decent tool that provides heatmaps and session recordings to understand the website visitor behavior. Cons Filtering options can be improved along with the dashboard experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2022 Thanks a lot for your review, Harika. Could you please let us know a few features that will be helpful to your team? HG Harshal G. Growth and Marketing Information Technology and Services ### "Easy to use and implement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 29, 2022 Pros It's really easy to use and implement, helps generate valuable insights easily Cons My only concern was being unable to track the cursor of the users on a webpage Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2022 Thanks a lot, Harshal. Akash D. Senior Product Manager Automotive ### "My experience with Browsee" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 9, 2021 Pros The heatmap and recording features of my website. Cons That it doesn’t have support for mobile apps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2021 Thanks a lot for your review. ANKUSH M. Senior Product Manager Luxury Goods & Jewelry ### "Great tool with user-friendlyness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 1, 2021 Browsee help us see real life customer problems and each and every customer action can easily be understood and we can then work on solving those problems. The heatmaps tells you that where is customer's focus and where you can improve. Pros It's easy to use and user friendly. The heatmaps are the most impactful feature in my opinion. Cons Nothing as such. The software is quite user friendly and give much meaningful insights Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 5, 2021 Thanks a lot for your kind words :) PP parveesh p. Product Manager Information Technology and Services ### "User Session Analysis " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2021 Pros 1\. Easy to use. 2. Can create a segment in a single click. 3. Funnel Creation 4. Filter Sessions as per need. 5. Customer Support - Live chat support with a team, not an automated system. I like it most. 6. Pricing. Cons I can say that there are Cons. But can improve the heatmap section. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2021 Thanks a lot for your kind words. RK Ravindra K. Data Analyst Luxury Goods & Jewelry ### "Best tool for User journey analysis and UX improvement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 30, 2021 Working on user journey analysis and getting the best result till. Also improved the site performance with the Browsee outputs. Hope to get the best tool in the list of User journey analysis in future. Pros Browsee's helpful in categorizing users action and filtering them up by it. Even without watching each click you can say which of the issues is more common among the users and can improve the things. Also great in user personal information security prospective. Cons The dashboard and the user interface are designs can be improve a bit. It makes it very easy to integrate and see the data in various forms, as of the existing design, like heatmaps UX etc and expecting improvements in future. Reasons for choosing Browsee Just want to try the new ideas. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 6, 2021 Thank you so much for your feedback :) Timothy J. R. Product Manager Computer Software ### "Easy to Setup, Use, and Affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 29, 2021 Pros Compard to other software I've had to setup it was much easier. Also very easy to navigate around the platform. Cons The UI isn't the prettiest but it gets the job done. Reasons for choosing Browsee More affordable and feature rich. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2021 Thank you so much :) Hope we can improve the UI over time! Chris Wall - M. Freelancer Entertainment ### "Super easy and clean for beginners or freelancers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 29, 2021 Pros I am a freelancer and don't have all day to spend doing things with analytics and slight improvements but I know how valuable it is for the growth of my website. What I most like about Browsee is how simple the whole thing is. It really makes the job of doing analytics with a heatmap simple and easy. That's why I like it. Cons I think the deeper you want to get into your analytics the learning curve goes up quite quickly. That is probably to be expected from a software like this though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2021 Thank you so much for your feedback :) Hope we can keep improving Browsee for you! AB Aniket B. Founder Computer Software ### "Browsee is a great tool to identify UX gaps" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 29, 2021 I would recommend this product as it is easy to implement and use. Pros Ease of use and the depth of information provided Is unparalleled Cons Sometimes messes up recordings, but rarely Alternatives considered [Hotjar](https://www.capterra.com/p/163516/Hotjar/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2021 Thank you so much for your kind words :) RK Ravi K. Sr. Product Manager Apparel & Fashion ### "One stop solution for your behavioral analysis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2021 Experience so far has been excellent. Especially the support received till now. A lot of new features too were provided on request. Pros Integration - Integration is as easy as it can be. One needs to simply place a pixel on the website via GTM/Launch and start tracking. Impactful features - Session replays with time-saving features like playback speed, skip inactivity periods, view the more similar session, create segments from there, quick links to other data sets linked to the page. - Attention maps: Browsee goes a step beyond by providing attention maps along with scroll maps which are helping us to re-arrange our page structure and increase user engagement & reduce bounces. - JS errors: Many intermittent or client issues have been fixed by having an access to JS errors which are very easy to miss out during QA and also very hard to reproduce in dev environments. - Rage and dead clicks to identify what is causing frustration amongst users which is helping us to reduce exits from important pages. Browsee UX: - Very easy to use and intuitive. Simple and almost no onboarding/training required. - Relevant features on pages and extensive filters for filtering out segments. - Third-party tool integration. Cons Very rarely the heat map may move a bit, but that is quite evident and do not create confusion. Reasons for choosing Browsee The extensive feature set, ease of use & integration and great tech support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2021 Thanks a million for your kind words :) ND Nikhil D. Analytics Executive Luxury Goods & Jewelry ### "Smooth Workflow & Flawless Session Capturing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 29, 2021 Is proving really helpful in understanding our customer and optimizing our site to gain max conversions Pros Privacy-conscious, flawless session capturing, easy funnels Cons So far nothing has been below par, integration has been working amazingly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2021 Thank you so much for your kind words :) PJ Puneet J. PM Automotive ### "Best heatmap tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2021 Pros Crisp data capturing User specific data Critical error capturing is best feature Device specific info provided Cons None. One of best and way better than vwo Switched from [VWO Testing](https://www.capterra.com/p/147639/Visual-Website-Optimizer/) Platform issues Reasons for choosing Browsee Pricing and features and support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2021 Thanks a ton, Puneet for your kind words :) AJ Amar Jyot S. Product Manager Information Technology and Services ### "Best Tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2021 Pros You can track videos sessions recording as per your priority pages Heatmaps and Scrollmap very easy to understand customer support is excellent Funnel view and lots of filter options can help you to find the right things Cons No cons in current features. Just want to add A/B Test and User Testing feature in this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2021 Thanks a ton, Amar Jyot for your kind words :) CM Chiki M. Assistant Product Manager Information Technology and Services ### "Browsee x Angara" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 29, 2021 Pros The way in which Browsee categories different issues faced at the customer end and getting a comprehensive report for the various time frames helped us to fix JS and other loading-related issues on our site. Cons Segmentation such that we can exclude particular geography from the data set Browsee is recording. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2021 Thank you so much for your kind words :) PG Prakhar G. Co-Founder Leisure, Travel & Tourism ### "Restropective analytics for a startup on a budget" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2021 As a fast growing startup, we make a lot of decisions in an adhoc manner and go live. A lot of times this means no time for setting up analytics, and thus having no insights on google analytics etc. Browsee acts as a catch-all analytics tool for me, where in I can restropectively go and see what impact my changes made. 0 effort needs to be spent on analytics since it is automatically collecting all data required to make a heatmap, session and what-not. Pros Sampling of recordings as per my budget allows me to use this tool all over the month. I was using Fullstory earlier, but there my recordings always stopped in the middle of the month. Here I don't have to worry, because they will automatically sample as per my website session trend. They also don't count bounced sessions which is great. Cons The product is new, so it lacks polishing at some places. But, I have seen tremendous progress over the last 1 year, so I am bullish that this won't be a problem as such. Switched from [Fullstory](https://www.capterra.com/p/153721/FullStory/) Pricing, recording sampling and customer support on chat Alternatives considered [Hotjar](https://www.capterra.com/p/163516/Hotjar/) Reasons for choosing Browsee hotjar only had heatmaps at that time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Sachin D. Director Marketing and Advertising ### "We rely on Browsee to improve our website" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2020 Pros Browsee is a great value, has a clean and intuitive user interface, and a founding team that is committed to continuous improvement. I look forward to viewing our site's analytics and recordings, especially when we update our site and want to see how users are interacting with our content. Cons No part of the software was difficult to use. Switched from [Inspectlet](https://www.capterra.com/p/163689/Inspectlet/) Browsee is a better value, has a sleek user interface, customizable features, and a team that regularly releases improvements. Alternatives considered [Fullstory](https://www.capterra.com/p/153721/FullStory/) [Inspectlet](https://www.capterra.com/p/163689/Inspectlet/) Reasons for choosing Browsee Browsee is a better value than the alternatives. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 15, 2020 Thanks a lot for your kind words :) AU Anonymous User Project Manager Banking ### "Good Value" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 14, 2020 I'm using it to see what problems users have with current website and which parts of it need improvements. Pros The best feature so far is categorizing users action and filtering them up by it. Even without watching each click you can say which of the issues is more common among the users. Cons UX part and instructions need improvements. There are a lot of places where there're no clear descriptions and UI overall tend to look a bit bulky. Alternatives considered [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [Crazy Egg](https://www.capterra.com/p/163520/Crazy-Egg/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Abdelrahman A. UX Researcher Education Management ### "Now I See You, Users!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 14, 2020 Now I can improve conversions and scale the unmoderated usability testing for beta versions Pros AI-Based Session Tags, segmenting your sessions based on queries, no Code Integration needed, Notifications on Errors these are amazing features to have from one platform! Cons Integration Steps Sign up and place JS snippet on website pages. I'd like to have something easier like graphical interface to add the integration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 18, 2020 Thank you for your kind words! We are trying to simplify our integration like now we have Wordpress and GTM integrations where you can place the snippet without writing any code. We will keep on adding more no-code options! CJ C.F. J. Content Coordinator Media Production ### "Helps to gain clarity for better customer experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 13, 2020 Pros The reason I found Browsee appealing was the complete and easy to understand reports. The replay of sessions to help understand visitor usage on our site and to improve the user's experience. Easy to install. Cons We're still getting acclimated with all the features. Noticed you can only go back 30 days when doing a comparison. Would like to be able to go back at least 90 days. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Winston W. Journalist and CTO Publishing ### "Browsee finds very valuable insights and information" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 13, 2020 Overall, Browsee was super useful and very insightful in seeing just how people interact with our website Pros The dashboard and the user interface are both very intuitive and well designed. It makes it very easy to integrate and see the data in various forms, like heatmaps. Cons There could be more way for integration. I know its challenging, but releasing a WordPress plugins could help because integration can be hard for non-tech people. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2020 Hey, Thanks for your positive comments. We already have an integration with Wordpress where you just need to put in your API key. Let us know if we can help you in any other way! RJ Remington J. CEO Computer & Network Security ### "Blind Without It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2020 As a result of using Browsee, we have tweaked our website to make aspects of it better for our users. We have made more sales from seeing the pages that our customers had issues with. Pros The ability to see the actual friction point in real time is extremely valuable to our business. Cons None. We love browsee and we would absolutely be blind without it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2020 Thank you so much for your kinds words! Really appreciate it :) Florian B. CEO, Founder Marketing and Advertising ### "Amazing software for cheap money " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 1, 2020 Easy integration, usable interface! Pros Amazing software which help you get more conversation for your business. The software you can integrate into your website so easily. Cons For now I cannot writer any bad opinion. Alternatives considered [Crazy Egg](https://www.capterra.com/p/163520/Crazy-Egg/) Reasons for choosing Browsee CrazyEgg more complexing software for now. But for the Small Businesses Browse will be a good software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 18, 2020 Thank you for your kind words! JK Jitender K. Product Manager Education Management ### "Browsee make the analysis of of Audience Easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 28, 2020 Overall Experience is good, the support team is really friendly and listening to your requirement. And also fullfill the relevent requirement within few days. Support team is always reachable. Pros The Feature that we most liked was the tagging of the session based on frustration, U-turn, InputField Concussion, etc. This feature actually helps in identifying the problem user is facing while browsing a feature Cons I feel the feature of Integration with another report like GA, and internal database to give a complete perfomance of the product at a single point can be a very good feature for Browsee. Alternatives considered [Hotjar](https://www.capterra.com/p/163516/Hotjar/) Reasons for choosing Browsee Because of Customer Support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2020 Thanks, Jitender for your kind words. We are doing more integrations with each day and we already integrate with GA. Let me send you an email to help you with setting up GA integration. Subhajeet D. Tech Manager E-Learning ### "A periscope to your product, great tool for visitor analytics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2020 Browsee has been a game changer for our E learning product, it has allowed us to continuously improve our product quality using recorded session replays, you can do user segmentation, track product journeys and much more with this, highly recommended for product analytics Pros Browsee has been a game changer for our E learning product, it has allowed us to continuously improve our product quality using recorded session replays Cons None so far, although the session player can be improved a bit Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2020 Thank you so much for your kind words :) Popular comparisons [Lucky Orange vs Browsee](https://www.capterra.com/compare/150695-195065/Lucky-Orange-vs-Browsee) [Hotjar vs Browsee](https://www.capterra.com/compare/163516-195065/Hotjar-vs-Browsee)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)