# Auris Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Auris Software - reviews, pricing plans, popular comparisons to other Payroll products and more. Source: https://www.capterra.com/p/195073/Heartland-Payroll-HR --- # Auris Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Auris ## What is Auris? Auris™ is the payroll and HR partner built for small and medium-sized businesses who can’t afford to get it wrong. Trusted by over 50,000 businesses nationwide, Auris pairs easy-to-use technology with real human service to give leaders the confidence that every detail is done right – so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Discover why business owners and operators everywhere turn to Auris to get payroll and HR done right. ## What is Auris used for? [Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 101 user reviews Reviews sentiment Positive 85% Neutral 5% Negative 10% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Payroll / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Auris?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://auris.io&name=Auris) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Auris 4.3 (101) VS. [4.9 (4,276)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (101) Ease Of Use 4.8 (4,276) Value For Money 4.2 (95) Value For Money 4.7 (3,926) Customer Service 4.3 (96) Customer Service 4.7 (4,028) ## Auris alternatives [4.3 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (4,206)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (3,428)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (1,272)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/195073/Heartland-Payroll-HR/alternatives/) ## FAQs about Auris Overview ### What problems does Auris solve? Auris solves manual payroll processing, payment delays, tax filing risk, and employee dependence on HR for pay documents by automating payroll, direct deposits, deductions, and self-service access. HR teams, payroll administrators, finance controllers, and small business managers benefit from fewer errors, faster processing, clearer labor-cost tracking, and responsive support when issues arise. Answer based on 90 reviews Overview ### Which roles and teams benefit most from Auris? Auris is most used by business owners, CEOs, and presidents who need visibility into finances and daily operations. Finance teams, including directors, accountants, controllers, and managers, rely on it for accounting workflows and reporting, while office, administrative, IT, and operations managers use it to streamline back-office processes and coordination. Answer based on 101 reviews Overview ### What company size and industries is Auris built for? Auris is built primarily for small businesses, with 81% of reviewers coming from that segment, and it is used most in Information Technology and Services at 11%. It also serves HR managers, payroll administrators, and benefits coordinators in Construction at 8%, Hospital & Health Care at 7%, plus midsize and enterprise teams. Answer based on 101 reviews Features and Usability ### What are the key features of Auris? Auris includes core payroll management tools like payroll calculation, direct deposit, tax filing, tax compliance, and payroll dashboards. Reviewers also highlight HR and workforce features such as employee onboarding, time tracking, attendance tracking, and a self-service portal with mobile access for pay stubs, W-2s, and employee records. Answer based on 69 reviews Integrations ### Which third-party tools and platforms does Auris integrate with? Auris integrates with 2 third-party accounting platforms: QuickBooks Desktop and Xero. These integrations support connection to widely used financial software for bookkeeping and accounting workflows. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Auris offer? Auris provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for reviewing features and setup steps as needed. Answer based on 5 reviews Getting Started and Support ### What customer support options does Auris offer, and how do users rate the experience? Auris offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as responsive, friendly, and helpful during setup, payroll fixes, and routine questions. Some report mixed experiences with technical issues, escalating answers, training gaps, and having to repeat problems when follow-up was inconsistent. Answer based on 57 reviews Bugs and issues ### Does Auris have bugs or reliability issues? Auris works reliably for many payroll and HR teams, but experiences with issues are mixed. Many users describe only minor glitches and say support resolves them quickly, while others report recurring errors, slow follow-up, or needing repeated contact when account, reporting, or payroll problems take longer to fix. Answer based on 18 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payroll Management 4.6 (66) 69.70% of 66 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Payroll Reporting 4.5 (63) 66.67% of 63 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Tax Compliance 4.4 (62) 69.35% of 62 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Direct Deposit 4.5 (61) 63.93% of 61 reviewers that rated this feature as important or highly important Digitally deposit correct payroll amounts into individual employee's bank accounts Employee Database 4.5 (53) 52.83% of 53 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Self Service Portal 4.3 (51) 74.51% of 51 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Auris 61 features Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) Track 401(k) participant contributions and employer match Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track the attendance of specific individuals or groups Automatic update of information / software Record employee's benefit plans and selections throughout career progression Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Record interactions, notes, and developments with candidates Print paychecks issued to confirm payment of wages or salary Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Digitally deposit correct payroll amounts into individual employee's bank accounts Store, manage, and track all electronic documents in a centralized location Digital forms that are shared and accessed online Electronic storage of staff/employee contact information and job status in a centralized repository Process of familiarizing new employees with the company, their position, and responsibilities Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Automates core HR functions such as talent management, employee evaluation and learning management Create and track interviews with a reminder system Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Manage and track all job information and associated tasks Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Manage and track employee attendance Access software remotely via mobile devices Access the system via a mobile application Pay employees in multiple states with correct tax deduction amounts in each Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track/log the amount of time employees worked per job using a timer Create orientation programs for new employees or students Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Organize and manage the accomplishments and development of employees or performance of applications or systems Streamlining repetitive tasks and activities through automated and predefined workflows Tools to find, assess, and hire suitable candidates for a job within an organization Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Request, track, and manage time off requests and vacation time Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (101) 4.4 Based on 101 reviews ## Pricing Value for money 4.2 (95) ### Starting price Free trial available Value for money 4.2 (95) 4.2 Based on 95 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (96) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (96) 4.3 Based on 96 reviews ## User reviews Overall rating 4.3 Based on 101 reviews Filter by rating 5(67) 4(19) 3(5) 2(3) 1(7) Mentioned topic Sorted by most recent KO Katie O. Office manager Hospital & Health Care ### "Heartland review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 19, 2026 It was decent. I do think there are some hidden fees which wasn't great but I do think the customer service is great. Pros When you call the service numbers they are extremely helpful and quick to make resolutions to your problems. Cons High turnover rate. Never had the same person twice. Also, not updating our assigned service reps. I called someone that hadn't worked for the company in 18 months! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Katrice R. Office Manager and League Administrator Entertainment ### "Heartland Needs Training and Support" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 November 25, 2025 Not being able to evaluate the platform before using it, I found the product to be difficult to navigate. Employee management was not straightforward and even seemed counter-intuitive at times. I did not have any bugs or issues and believe for a payroll platform it could be good. Pros The package was the perfect size for a small business yet offered some advanced features. It was a pretty good value for the money. Cons I was thrown into the product with no training and found the platform to lack ease of use. When I asked for help, I was provided a pamphlet not any training resources. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Erik H. Office Manager Wholesale ### "A good product for a small company or a starter to the electronic payroll processing world" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 20, 2025 It was fairly easy to set up and very easy to use. Our set up was just payroll, and it was a lot of manual processing due to they types of systems we were using at the time. Pros It was economic at the beginning. Very simple to use. It is a good product for a small company with less than 50 employees or if the company is just getting into the electronic payroll processing world. Cons It became expensive considering we didn't add any additional features. It also wasn't as robust when we decided we wanted to be able to add the HR component. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) They were starting to charge a lot more for their service and we were getting no added features. Failed to meet promised/expected functions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner Retail ### "Not terrible, but not great either..." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 August 25, 2025 Overall experience was that it was fine for the cost. I don't need a lot of bells and whistles when it comes to processing payroll. The representatives I spoke to were all cordial, respectful, and competent to varying degrees. It just seemed that perhaps Heartland was lacking in supervisory roles. Everyone I initially spoke to couldn't give me the answers I needed and always had to defer to someone higher up...that never would return with any answers. When I reached out again, I would always have to start at the beginning. Pros I don't know if this experience exists anymore, however I agreed to a 3 year Price Lock. I have under 10 employees, so it was very economical to say the least. Cons Towards the end of the 3 year contract, I tried numerous times to contact a representative about my account and questions I had about going forward. I thought standard questions, basically would the costs change after the contract ended, would there be a new contract to sign, etc. It took me many emails back and forth to finally receive concrete answers. That really soured my experience with Heartland and after my contract ended I went forward with another payroll company Switched from [PrimePay](https://www.capterra.com/p/156904/PrimePay/) As I stated earlier, I had issues with the lack of communication from Heartland regarding my account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2025 Hi there, thank you for bringing this to our attention. We apologize for your experience and would like to reach out personally to help address these concerns. Please email us at social@heartland.us so we can have someone reach out to you directly. We appreciate your patience as we work through this. AU Anonymous User Business Office Manager Financial Services ### "Heartland is Great for Payroll! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2025 Great. I enjoy the representatives and their thoroughness in verifying my credentials, helping with learning the system and recording time. Pros I enjoy the ease in which to complete payroll, notifications of payroll due dates and the team is very friendly and eager to assist. Cons Heartland is effective, however, my company subscribes for self-servicing, so some features we do not take advantage of because our business model. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2025 Hi there, thank you for taking the time to leave us this positive review! We're so glad to hear that our payroll solutions have been convenient and easy to use for your business. Thanks for shouting out our support team members as well. We look forward to our continued partnership! SB Stevan B. IT Executive Consumer Services ### "Amazing payroll operation" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2025 Pros Easy access to view my payroll history and information. Can work from smartphone, which is very helpful. Accurate wages calculation and no delay in payment/deposit to my bank account. Overall, I seen a better payroll service/operation after we change to Heartland Payroll. Cons Met the expectation that we need after the payroll operation is handled by professional. For me, I have no complaint or dislike with this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2025 Hi Stevan, thank you for leaving us a positive review! It's great to hear switching to Heartland Payroll+ has improved operations for you and your business. We're very excited for our continued partnership! DB Davide B. Finance Executive Mechanical or Industrial Engineering ### "One platform to cover all HR and payroll needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 28, 2025 Pros Loved he Payroll management service by Heartland that takes over our company's payroll management and provide and excellent service that takes over the processing work and tasks. Our staff can access their payroll information online and check the payroll history easily from phone and computer. It has promote accountability and transparency with how much we are paid and the payment details. The system pay people in time and no more issues with delayed payment anymore. Cons For me, I have no complaint and highly satisfied with the system. No more issues with wages miscalculation or payment problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2025 Hi Davide, thank you for leaving us a positive review! It's great to hear Heartland Payroll+ has been easy to use for you and your staff. We're very excited for our continued partnership! AP Ankita P. Project Leader Pharmaceuticals ### "A Complete And Advanced Package For Payroll Management. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 24, 2025 I like its intuitiveness, user friendliness and flexibility. Heartland Payroll offers everything needed for efficient payroll management and their customer support team is the best to work with. Pros Heartland Payroll is simple and easy to use to onboard new employees into the payroll which really makes payment easier, efficient and accurate. It is easy to set up, manage and maintain. Cons I have nothing negative to mention about Heartland Payroll. It works pretty well and perfectly for us and i recommend it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 25, 2025 Hi Ankita, thank you for leaving us a positive review! We don't take ease, efficiency and accuracy for granted so hearing your experience makes it all worth it. We're very excited for our continued partnership! AK Andrew K. IT Manager Real Estate ### "Perfect, excellent and fantastic payroll management system. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 23, 2025 It's a reliable, solid, perfect, efficient and user friendly payroll platform. I like ease of in process of carrying out payroll on a large scale hence saving a lot of time. Pros Heartland Payroll is a well designed platform to meet needs of businesses of all sizes. Its user-friendly user interface makes it super easy to use and i like how it simplifies payroll processing while ensuring accuracy and compliance. Cons There are no complaints yet. Heartland Payroll is a well designed platform that does exactly what it was designed to do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2025 Hi Andrew, thank you for leaving us a positive review! We're glad to hear Heartland simplifies payroll processing for you and your business. We look forward to our continued partnership! JO Jenna O. Administrative Manager Retail ### "Excellent experience with Heartland Payroll+!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2025 Overall, it's been a great experience from start (with sales - \[sensitive content hidden\] was super attentive) to finish. \[sensitive content hidden\] was extremely helpful in getting us trained and implemented and \[sensitive content hidden\] has also been wonderful. Thank you Heartland Payroll+! Pros I love how easy the interface is to use. I also really appreciate Heartland's payroll support team. They are readily available and have always responded promptly to resolve any questions or issues. Very professional team. I would highly recommend it to all my friends and colleagues. It's been a great experience! Cons I do not have any cons. There have been a few features that we wish Heartland Time had available. However, we have not had any issues with Heartland Payroll. Switched from [Humanity Schedule](https://www.capterra.com/p/248404/Humanity/) We use Heartland for our POS (retail) and wanted to streamline to have all of our processes in one software. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reasons for choosing Auris We liked the functionality of Heartland, wanted to have all systems in one and also liked the price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 22, 2025 Hi Jenna, thank you for leaving us a 5-star review! It's always a relief to hear switching to Heartland has been easy for you and your business. Thanks for shouting out our Support team as well. We look forward to our continued partnership! [View all Reviews](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)