--- title: "Auris Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Auris Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/195073/Heartland-Payroll-HR/" page_type: "product" language: "en" --- # Auris Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Auris ## What is Auris? Auris™ is the payroll and HR partner built for small and medium-sized businesses who can’t afford to get it wrong. Trusted by over 50,000 businesses nationwide, Auris pairs easy-to-use technology with real human service to give leaders the confidence that every detail is done right – so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Discover why business owners and operators everywhere turn to Auris to get payroll and HR done right. ## What is Auris used for? [Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 110 user reviews Reviews sentiment Positive 85% Neutral 5% Negative 10% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Payroll / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Auris?[Manage this product listing](https://www.g2.com/products/auris-recruiting-and-hiring-software/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Auris 4.4 (110) VS. [4.9 (4,311)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (110) Ease Of Use 4.8 (4,311) Value For Money 4.2 (103) Value For Money 4.7 (3,959) Customer Service 4.3 (105) Customer Service 4.7 (4,060) ## Auris alternatives Highest Rated [4.9 (4,879)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,965)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (1,398)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/195073/Heartland-Payroll-HR/alternatives/) ## FAQs about Auris Overview ### What problems does Auris solve? Auris solves manual payroll errors, delayed employee payments, tax-filing stress, and time-consuming HR admin by automating calculations, direct deposits, deductions, reporting, and employee self-service access to pay documents. HR teams, payroll administrators, finance controllers, and small business operators benefit most from faster processing, better compliance, and reduced support requests. Answer based on 90 reviews Overview ### Which roles and teams benefit most from Auris? Auris is most used by business owners, executives, finance leaders, and office or operations managers who need tighter control over administrative and financial workflows. Accounting teams use it to manage reporting and day-to-day records, while IT and administrative staff support implementation, system upkeep, and smoother internal coordination. Answer based on 101 reviews Overview ### What company size and industries is Auris built for? Auris is built primarily for small businesses, which make up 81% of reviewers, especially in Information Technology and Services at 11%. It also serves HR managers, payroll administrators, and benefits coordinators in Construction at 8% and Hospital & Health Care at 7%, with some use by midsize firms at 10% and enterprises at 9%. Answer based on 101 reviews Features and Usability ### What are the key features of Auris? Auris includes core payroll management tools like automated payroll processing, payroll calculation, direct deposit, tax filing, and payroll dashboards. It also offers HR and workforce features such as employee onboarding, time tracking, time off management, and a self-service portal. Differentiators include accounting integration, mobile access, and customizable reports. Answer based on 69 reviews Integrations ### Which third-party tools and platforms does Auris integrate with? Auris connects natively to accounting platforms QuickBooks Desktop and Xero. These integrations support connections with two third-party tools for bookkeeping and financial data management. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Auris offer? Auris provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Answer based on 5 reviews Getting Started and Support ### What customer support options does Auris offer, and how do users rate the experience? Auris offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as responsive, professional, and helpful during setup and issue resolution. Some users, however, report inconsistent follow-up, trouble reaching the right person, slow resolutions for technical or payroll problems, and limited training for first-time users. Answer based on 57 reviews Features and Usability ### What features does Auris offer for payroll and HR? Auris covers payroll, time tracking, scheduling, reporting, and core HR tasks in one system. Small business teams and HR admins often use it for employee payments, timesheets, time-off requests, job posting, and analytics, though some users mention wanting a few additional tools or feature options. Answer based on 14 reviews Bugs and issues ### Does Auris have bugs or frequent problems? Auris works reliably for many teams, but the experience with issues is mixed. Many users describe only minor glitches and say support resolves them quickly, while others report recurring payroll errors, limited admin control, slow follow-up, and repeated contact needed to fix account or service problems. Answer based on 18 reviews ## Who uses Auris? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 18,203 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) Auris supports all three features that reviewers rate most highly: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process pay accurately, deliver wages on time, and track payroll data more effectively, allowing teams to maintain compliance and manage payroll operations with greater confidence. Payroll Management 4.6 (73) 72.60% of 73 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Direct Deposit 4.6 (69) 68.12% of 69 reviewers that rated this feature as important or highly important Digitally deposit correct payroll amounts into individual employee's bank accounts Payroll Reporting 4.4 (69) 69.57% of 69 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Tax Compliance 4.4 (66) 71.21% of 66 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors W-2 Preparation 4.4 (49) 65.31% of 49 reviewers that rated this feature as important or highly important Automatically create and distribute W-2/1099 tax forms to employees. Employee Database 4.6 (55) 54.55% of 55 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Auris 61 features ### All Features - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - 401(k) Tracking: Track 401(k) participant contributions and employer match - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Attendance Tracking: Track the attendance of specific individuals or groups - Auto Update: Automatic update of information / software - Benefits Management: Record employee's benefit plans and selections throughout career progression - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Tracking: Record interactions, notes, and developments with candidates - Check Printing: Print paychecks issued to confirm payment of wages or salary - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Forms: Digital forms that are shared and accessed online - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Interview Management: Create and track interviews with a reminder system - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Leave Tracking: Manage and track employee attendance - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Orientation Workflow Management: Create orientation programs for new employees or students - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Regulatory Reporting: Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Talent Pool: Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (110) 4.4 Based on 110 reviews ## Pricing Value for money 4.2 (103) ### Starting price Free trial available Value for money 4.2 (103) 4.2 Based on 103 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (105) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (105) 4.3 Based on 105 reviews ## User reviews Overall rating 4.4 Based on 110 reviews Filter by rating 5(75) 4(19) 3(5) 2(3) 1(8) Mentioned topic Sorted by most recent MO Marnie O. Owner Accounting ### "Auris Staff is the Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2026 Payroll can be one of the most tedious and expensive things to deal with, and Auris has made it much easier and more cost-effective than the prior company we used. Pros I like the customer service, and having a personal relationship with our payroll representative and initial sales contact. Auris staff goes above and beyond to help when I need it. Cons There is a slightly confusing element to how the payroll review looks before you submit, but once my rep talked me through it, I understood it better. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) NetPay has an outdated interface and confusing reports Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David H. Doctor Health, Wellness and Fitness ### "Auris simplifies payroll" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2026 Auris makes payroll very easy. I just enter my hours on their site every 2 weeks and they take care of the rest. If I ever do have any issues, I contact them and they respond very quickly and always take care of my issue. Pros Auris makes payroll very simple. It takes the stress off of me and allows me to focus my attention on other parts of my business. I never have to worry about getting payroll taxes in on time and for the correct amounts. Cons It's really hard to find something I don't like about Auris. It does feel like the fee is a little high considering I only have 1 employee, but when I think about how much time it saves me, it's totally worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Chris W. Manager Construction ### "Simple, fast and great to work with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2026 Pros Auris made it very easy to switch from our previous payroll company. They were able to load everything and got everything set up. It is very easy to use and when ever I have a question, they are super quick to respond. Cons I really do not have any issues with Auris, but I guess it was just getting use to using their website and how it is layed out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jacob P. President and CEO Hospitality ### "Outstanding Payroll Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2026 Very exceptional. I have appreciated my time and everyone that have dealt with. I recommend them to anyone I come across with payroll needs. Pros I appreciate the local support and the ease of use the most. It’s very nice to call in and speak to someone that knows your business and account. Cons Eh nothing really. I wish that everything operated on one platform though. It’s a bit annoying to jump through all the different portals. Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/) Lack of local support or care. I was just another $$ amount Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kevin M. Owner and Operator Education Management ### "Auris saves time and consternation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2026 Auris is an organization that has the best interest of its customers front-and-center. From quick and capable customer service to its sleek and easy-to-use technology, Auris has really allowed me to do what I do best: taking care of MY customers! Pros Auris has saved me so much time and consternation. It's easy to use and really eliminated the confusing nature I encountered with other platforms we used for our payroll processing. As a small business owner, I handle a lot of tasks on my own, so spending less time on payroll really mattered to me. Additionally, Auris really gave me a new member of my team! They have a person dedicated to my account who responds quickly anytime I have a question or a need. Cons I like everything about Auris. If I have to choose something, I might say that the cost is a little higher than my last company. However, it is worth it. It's a premium service and I am getting premium support and a premium product. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) My customer service representative kept changing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Sharyn D. Accounting Manager Insurance ### "Give Auris a Try, You Won't Regret It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2026 I've been using Auris for more than 10 years. It is the best and easiest platform I've ever used. The learning curve is so easy, you can be up and running in no time. There is always someone available if you have an issue. They offer more bells & whistles than I need. I love the ability to import my timeclock into payroll. They are security conscious and affordable. Pros Platform is easy to use, good value for your money, and having a Time Clock as part of the platform is a bonus. The reporting is extensive. Cons My least favorite part is the Tax and IT Department. The Tax Department and IT Department are busy and anything out of the ordinary doesn't get taken care as speedily as I would like. Switched from [ADP GlobalView Payroll](https://www.capterra.com/p/209686/ADP-Globalview-Payroll/) Not sure if that is the correct ADP. Cumbersome and hard to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Sharolette D. HR and Admin Specialist Non-Profit Organization Management ### "The Auris Team made this transition so seamless!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2026 From the beginning of transitioning to a new payroll service and to this day, the team at Auris have had amazing communication, the set up was so easy and the training sessions were so thorough. Our rep, \[sensitive content hidden\], has been so incredibly amazing and I know I can reach out and rely on her any time to help with any issues that arise! Pros The amazing customer service, how user friendly it is and the immersive training sessions to make sure we were comfortable moving forward on our own. Cons At this time, I do not have any dislikes with Auris. We have just passed our one month mark with this Team and is has been a breath of fresh air when it comes to their payroll service. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Customer service was awful, the mobile time clock was always down, and the set up had so many issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Joshua F. Practice Administrator Medical Practice ### "Great System for HR and employee management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 16, 2026 Overall, the system works well and gets the job done- they are willing to work with you on anything that is not going well. Pros Ease of use in each department- ability to customize HR material, and ease of the Hire tool/onboarding. They do offer good value for money! Tax management is great. Accounting management seems to be on par with or above industry standards. Cons I don't like that everything is compartmentalized and I have to go to separate links to finish tasks - there was a big learning curve for me on navigating where things had to be found. They are working on that, and it seems to be going better now. Switched from [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) cheaper and integrated with 401k provider Owners wanted to utilize Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GW Greg W. Owner Retail ### "Auris is not your best payroll option" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 9, 2026 Under normal circumstances, dealing with Auris is satisfactory. When they screw up or you need assistance, it can be very tedious. Their business customer response is very poor and very slow. Pros We used them (and their predecessor Heartland) for a number of years for payroll. They were mostly fine for payroll, with a couple of significant lapses. Cons Auris made a couple of significant mistakes in our decade of dealing with them. I did not find their response to be very timely or appropriate. Their website is functional but tedious and slightly convoluted to use (somewhat trying to find what you need to print out). I think there are much better payroll options than this company. Switched from [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Cost was a factor. At that time, we were using Heartland for merchant processing and thought they would work well for payroll as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 18, 2026 Hi Greg, we appreciate you taking the time to leave a review. Your feedback is noted and we're committed to continuously improving our customer experience. Please email us at retention@auris.io so we can gather more information and assist directly. KO Katie O. Office manager Hospital & Health Care ### "Heartland review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 19, 2026 It was decent. I do think there are some hidden fees which wasn't great but I do think the customer service is great. Pros When you call the service numbers they are extremely helpful and quick to make resolutions to your problems. Cons High turnover rate. Never had the same person twice. Also, not updating our assigned service reps. I called someone that hadn't worked for the company in 18 months! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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