--- title: "Auris Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Auris Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/195073/Heartland-Payroll-HR/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Auris Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Auris ## What is Auris? Auris™ is the payroll and HR partner built for small and medium-sized businesses who can’t afford to get it wrong. Trusted by over 50,000 businesses nationwide, Auris pairs easy-to-use technology with real human service to give leaders the confidence that every detail is done right – so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Discover why business owners and operators everywhere turn to Auris to get payroll and HR done right. ## What is Auris used for? [Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 145 user reviews Reviews sentiment Positive 88% Neutral 4% Negative 8% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Payroll / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Auris?[Manage this product listing](https://www.g2.com/products/auris-payroll/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Auris 4.4 (138) VS. [4.8 (4,322)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (138) Ease Of Use 4.8 (4,322) Value For Money 4.3 (131) Value For Money 4.7 (3,970) Customer Service 4.4 (133) Customer Service 4.7 (4,072) ## Auris alternatives Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,969)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (4,233)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/195073/Heartland-Payroll-HR/alternatives/) ## FAQs about Auris Overview ### What problems does Auris solve? Auris solves manual payroll calculation, late employee payments, and fragmented access to pay records by automating wage calculations, deductions, direct deposits, and tax filing. HR teams, financial controllers, and small-business owners benefit from employee self-service for pay stubs and W-2s, time tracking, payroll reports, and remote payroll administration. Answer based on 69 reviews Overview ### Which roles and teams benefit most from Auris? Auris is most used by business owners, CEOs, and presidents who need visibility into financial activity and operational decisions. Accounting, finance, and payroll teams rely on it to manage records, reporting, and routine financial workflows. Office and operations managers coordinate administrative processes, while IT managers support system access and day-to-day adoption. Answer based on 136 reviews Overview ### What company size and industries is Auris built for? Auris serves small business owners, HR managers, payroll administrators, and benefits coordinators, with 85% of reviewers from small businesses. Its leading reviewer industries are Construction at 9%, Information Technology and Services at 8%, and Hospital & Health Care at 7%, while midsize and enterprise organizations account for 8% and 7%. Answer based on 136 reviews Features and Usability ### What are the key features of Auris? Auris includes payroll management for paying staff, direct deposit for employee payments, and payroll reporting with standard and customizable reports for benefits and accounting teams. It also provides W-2 preparation and tracks tax information. Auris also covers Tax Compliance. Answer based on 28 reviews Integrations ### Which third-party tools and platforms does Auris integrate with? Auris connects natively to Xero for accounting and financial workflows. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Auris offer? Auris provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning features and following setup steps. Answer based on 5 reviews Getting Started and Support ### What customer support options does Auris offer, and how do users rate the experience? Auris offers email/help desk, a knowledge base, phone support, and chat. Many users describe support staff as friendly, knowledgeable, prompt, and helpful with onboarding and payroll questions. However, some report difficulty reaching representatives, repeated follow-ups, inconsistent account contacts, and slow resolution of technical or complex issues. Answer based on 57 reviews Features and Usability ### What features does Auris include? Auris provides payroll, time tracking, attendance, reporting, and HR tools in one platform for everyday workforce administration. HR teams value employee-hour tracking, scheduling, time-off requests, data imports, and payroll processing, while some organizations may still want additional specialized features depending on their workflows. Answer based on 14 reviews Bugs and issues ### Does Auris have bugs or technical issues? Auris resolves many routine software issues through responsive support, although some administrators report slower follow-up for complex account or payroll concerns. Small business payroll teams generally find minor glitches manageable, but experiences vary when issues require repeated contact, account changes, reporting help, or detailed service answers. Answer based on 18 reviews ## Who uses Auris? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 18,203 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) Auris supports all three features that reviewers rate most highly: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process pay accurately, deliver wages on time, and track payroll data more effectively, allowing teams to maintain compliance and manage payroll operations with greater confidence. Payroll Management 4.7 (88) 77.27% of 88 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Direct Deposit 4.7 (89) 75.28% of 89 reviewers that rated this feature as important or highly important Digitally deposit correct payroll amounts into individual employee's bank accounts Payroll Reporting 4.5 (87) 75.86% of 87 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Tax Compliance 4.5 (82) 76.83% of 82 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors W-2 Preparation 4.6 (66) 72.73% of 66 reviewers that rated this feature as important or highly important Automatically create and distribute W-2/1099 tax forms to employees. Employee Database 4.5 (56) 55.36% of 56 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Auris 67 features ### All Features - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - 401(k) Tracking: Track 401(k) participant contributions and employer match - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approvals: Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver. - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Auto Update: Automatic update of information / software - Automatic Tax Payment: Allows payroll vendor, via power of attorney, to make electronic payments of withheld taxes to government. - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Benefits Management: Record employee's benefit plans and selections throughout career progression - Benefits Manager: Allows employees to answer or update questions pertaining to benefits and receive information about benefit providers. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Check Printing: Print paychecks issued to confirm payment of wages or salary - Check/W-2 Delivery: Sends printed checks to administrator to distribute to employees. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Core HR Integration: Provides standard integration with third party core HR software. - Corporate/Business: Software specialized for corporate use - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Deduction Management: Determine what amounts employees should contribute towards their benefits from each paycheck - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Self Service: Gateway through which employees can access the system - Expense Reimbursement: Allows administrator to reimburse employees for business-related purchases. - For Accountants: Software specialized for accountants and accounting firms - For CPA Firms: Software specialized for certified public accountants (financial advisors) who help outside entities reach financial goals - For Small Businesses: Designed for small businesses - Mobile: Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Payroll Entry: Allows administrator to enter payroll for all employees based on salary or total hours worked. - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance and Reliability: Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Pre-tax Deductions: Automatically deducts wages for health care, 401(k) plans, etc. from paychecks. - Receipt Management: Upload, track, and submit receipts in a central database - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scalability: Manage a growing amount of work to meet increased demand without compromising performance - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Split Deposits: Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Accrual: Calculation and tracking of sick and vacation days. - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Time Tracking Integration: Enables administrator to import hours from time tracking systems. - Timesheet Management: Track the amount of time spent on a job or task - User, Role, and Access Management: Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. to both internal and external users. - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages - Web-based Deployment: SaaS, web-based, online deployment --- Get Advice We can help you find the software with the features you need. Features 4.4 (138) 4.4 Based on 138 reviews ## Pricing Value for money 4.3 (131) ### Starting price Free trial available Value for money 4.3 (131) 4.3 Based on 131 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (133) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (133) 4.4 Based on 133 reviews ## User reviews Overall rating 4.5 Based on 145 reviews Filter by rating Counts reflect reviews available in this feed. 5(101) 4(26) 3(7) 2(3) 1(8) Mentioned topic Recent reviews first, then most helpful AP Audrey P. Director of Finance Used the software for: 3-5 years ### "Straightforward Software That Delivers Excellent Results" 4.0 November 10, 2026 The repetition and accuracy are great. Pros I like a product that works. Straightforward and excellent results Cons As all software companies struggle, they don't always know payroll. But if YOU know payroll you can get the right answer. Stephen M. GM ### "Highly Detailed and Cost-Effective" 5.0 November 10, 2026 I find Auris Payroll intuitive, with all information accessible and easy to follow. It compiles cost details effectively. However, I'd like more review options before final submission to prevent costly payroll mistakes. Pros I like that Auris Payroll has all the information right in front of me and is very accessible and easy to follow. From a cost standpoint, it compiles everything right in front of you and is very detailed. I also find value in features like statements, taxes, and tips management, which I use regularly. Cons Mistakes in payroll are expensive, so it would be nice to have a little more review before final submission. It'd also help if processing payroll was a little easier with a review. DO Director of Marketing and Human Resources Director of Marketing and Human Resources Used the software for: 1-3 years ### "Auris is Awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 4, 2026 Excellent customer service! Although, the back end customer serivice could use some help. \[sensitive content hidden\] is incredibly knowledgeable! Pros Amazing company with terrific people. Customer service is on point with my rep, \[sensitive content hidden\]. Always available. Cons A lot of options in the software is a bit confusing. Representative changes quite a bit and rarely get back to me if I email a reqeust so I just call \[sensitive content hidden\]. AW Aleeta W. Bookkeeper and Payroll Manager Used the software for: 3-5 years ### "Exceptional Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2026 We've been using Auris Payroll for over 10 years and couldn't be happier. The platform is pretty user-friendly, payroll processing is accurate, and pricing is transparent, with no extra charges for every minor change or correction. Auris has saved us valuable time, reduced the stress of managing weekly payroll, and made the entire process more efficient and seamless. We truly appreciate the reliability, convenience, and peace of mind it provides. Pros One of the things I like most about Auris Payroll is its exceptional customer support. Whenever we need assistance, we can quickly connect with a knowledgeable, helpful representative who is ready to provide solutions. The platform is pretty user-friendly, payroll processing is accurate, and pricing is transparent, with no extra charges for every minor change or correction. Auris has saved us valuable time, reduced the stress of managing payroll, and made the entire process more efficient and seamless. We truly appreciate the reliability, convenience, and peace of mind it provides. Cons The only feature I would love to see added is a live chat support option for quick questions or minor issues that don’t necessarily require reaching out to our dedicated representative. This would provide an additional convenient way to get assistance quickly while maintaining the excellent level of customer support we’ve come to appreciate from Auris Payroll. Tara S. Personal Trainer Used the software for: Less than 1 year ### "10 stars for me!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2026 Pros Super easy to use and navigate, I would suggest it to all business owners. I can't think of one bad thing to say. Cons I have nothing bad to say, the customer support is quick and responsive. Everyone is super helpful, kind and willing to help you succeed. Troy A. President Used the software for: Less than 1 year ### "Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2026 Pros Fairly new to the service, but have not had any issues with Payroll being run or needing assistance with a problem. They made the transition from my previous payroll service quick and easy. Cons They do not allow you to view reports for all employees from their app. If they added that capability it would be beneficial. Amy D. Controller Used the software for: Less than 1 year ### "Great company Great customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 8, 2026 Auris is a far better payroll/HR service then most. I have worked with many different payroll companies in the past and Auris is in the top 3 by far! Pros Auris is very user friendly and easy to use. Auris agents are also amazing to work with. Auris also handles multiple state payroll which is GREAT!! Cons The reporting is a bit lackluster to say the least. Some reports don't even populate any information when downloaded. Michaela J. Owner Used the software for: Less than 1 year ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 8, 2026 They bought the previous company we were with. It has been a very smooth transition. We are now assigned a representative. She has been very helpful and has been great to getting back to me quickly when I have questions. We are definitely staying with Auris! Pros They bought the company we were with. It has been a very smooth easy transition. We are now assigned an actual rep so that's been great. Cons The website could be easier to use but to be fair it was the old companies so maybe they are going to make updates. Nancy O. Owner Used the software for: Less than 1 year ### "Ease of Auris" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2026 Very satisfied with Auris service. Easy to work with and accessible for questions. Whenever I have a question, they are very quick to answer. Pros Ease of on boarding and weekly payroll. I am very please with the service I am receiving and 100% happy that I am using Auris. Cons Learning curve on my part. I have not found anything I am dissatisfied with when using Auris Payroll. angela D. VP of Corporate Development Used the software for: 1-3 years ### "Auris payroll, HR and onboarding system " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 October 7, 2026 They are always available for phone assistance. We have had the best success with their onboarding section. The reports in the payroll side are lacking and cumbersome. We have had wires crossed on some accounts and refunds which was frustrating. They can handle tips and reimbursements easily. I wish they had a true integration with TOAST. We have used their connector tool however it only works about half of the time Pros Their overall payroll customer service and different pay categories and scenarios they can handle. They have a good HR tool Cons There are too many URLs to have to login too and the payroll support team and the onboarding support team are different and as a customer it is challenging since the left hand doesn’t know what the right hand is doing. [View all Reviews](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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